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    Pottery Barn

    2.6 (92 reviews)
    Closed 10:00 am - 8:00 pm
    Updated 2 months ago

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    Maria T.

    I was just informed today that my Pottery Barn and William Sonoma credit card was compromised at this location. Purchases were completed 5/16/25 $3909, 5/18/25 $909 and the charge of $4509 was finally declined when I received the text msg this afternoon. Staff failed to ask for ID to the fraudulent mobster who has my credit card information. Not sure how, as I live in San Diego, CA and I have no reason to be in Rancho Cucamonga. This sounds like a inside job, I'm just saying. I'm glad they will be doing a investigation on this and hopefully catch the people involved. To the management at this location ID should have been requested as I don't live in that area and these charges were large. Very disappointed in this store, hope other customers don't have this happen to them as well.

    Paint chipping off literally daily!!
    Vialed A.

    I splurged on a secrional and a big table. Look at video. It has been like this since about a week after I got it snd it gets worse by the dsy!!! I called snd they said...." You have to buy a paint kit"..... well after spending thousands I fidn't expect that.

    Kelly O'Keefe and Mark Hill
    Mark H.

    My wife and I have known and worked with Kelly O'Keefe for many years. The relationship we have developed over time, I think has given Kelly a good insight to our like and dislikes when it comes to our taste and home decor. I have consistently found him patient and most helpful when searching for new, updated and trendy ideas His range of talent never ceases to amaze me! One thing I appreciate most is that his has never been pushy and despite my inability to make a quick decision in some cases, I have never sensed he's been impatient or frustrated working with us A true gentleman, designer, and artist available to serve your every need! Leah and I can't be more thankful for his advice over the years I make an hour home a showcase we can be very proud of

    Ordered a bowl last MARCH!!! Still not shipped! Multiple emails. After we bought the hutch that was damaged we got store credit, maybe that's why we can't get what we ordered. This place is a joke!! A very expensive joke!!!!

    1 year old Jake sectional with all cushions replaced. This couch is terrible

    Our Jake sectional was delivered Oct 2022. By Nov. 2022 I had to contact customer service because the fabric on a couple cushions was rippling. They replaced 2 seat cushions- inserts and covers. In April 2023 I contacted them again regarding the quality and submitted photos. At that point they (PB and sofa manufacturers) agreed to a one-time courtesy of replacing all cushion inserts, even the back cushions. I changed out the cushions in June. On Nov. 1 I contacted them again that the couch is in terrible condition for only being 1 year old. I own another PB couch and 2 chairs and ottomans. They have held up beautifully! At this point I want them to come get the couch and give me a refund. This has been nothing but trouble! I was told there is nothing they will do. I am stuck with a $5,000 sofa that looks like it belongs on someone's porch.

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    12 years ago

    I hate this place. Way to expensive and the people are rude. Pier 1 imports is better & less expensive.

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    Page 3 of 3

    Ask the Community - Pottery Barn

    Review Highlights - Pottery Barn

    We walked into the store without an appointment and immediately were accompanied by Betty from their design studio.

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    At Home - Another view of the sleek and stylish console table from the Honeybloom Hazel series, showcasing its versatility and modern d...

    At Home

    3.1(40 reviews)
    0.6 mi

    July 27, 2025 | Rancho Cucamonga | After dining w/a friend nearby, in fact, right across the…read moreparking lot, I had to check out At Home, as I absolutely love home decor! What a find! Experience | Neat, organized & tidy! What a huge store! This was my first time ever hearing of the store! I enjoyed every moment of it! So much beautiful home decor, framed art, gorgeous area rugs, furniture, positive quotes, gorgeous textures...just so much to see in all categories! I had so much fun looking around that I didn't realize I was there for... Wait for it... Three hours! Hahaha! I still didn't get around to seeing everything! Customer Service | Friendly throughout the store, at the register & incredibly helpful! Price | All price points; something for everyone! Parking | Free! Plentiful and shared with nearby shops and restaurants! Overall | What a fun store! I'll definitely be back! At Home seems to be a wonderful one-stop shop to dressing up your home and making it look amazing!

    Finished my appointment at the VA next door thought I'd putter around AT Home since we don't have…read moreone near my house. After walking around an hour with 1 rug, I ended up buying a candle warmer. We have had to have our entire home remodeled due to a house fire....so I was using this rug to color match a scheme. The prices were high and employees kept coming to look for me to "ask me if I was finding everything" to.the.extreme. OK for having 4 people in the store, I sure am way over being treated like a crook when Im trying to shop and choose decor colors.

    Photos
    At Home - Colorful outdoor patio cushions arranged neatly on a wicker chair, creating a cozy and inviting outdoor seating area.

    Colorful outdoor patio cushions arranged neatly on a wicker chair, creating a cozy and inviting outdoor seating area.

    At Home - A stackable teal sling patio chair, perfect for outdoor lounging or dining with its comfortable design and vibrant color.

    A stackable teal sling patio chair, perfect for outdoor lounging or dining with its comfortable design and vibrant color.

    At Home

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    Floor & Decor

    Floor & Decor

    4.5(102 reviews)
    0.6 mi
    $$

    I had a fantastic experience at Floor & Decor! My contractor Dave (Calderon Design Build) and I…read morecame in to source flooring for my bathroom remodel, and the entire process was smooth from start to finish. The staff was incredibly friendly, knowledgeable, and genuinely eager to help us find the perfect materials. They had a great selection to choose from, and everyone we interacted with made us feel welcome and supported throughout the process. It really took the stress out of making decisions for the remodel. Highly recommend stopping by if you're planning a project, great products and even better customer service!

    They have a wide selection of floors and more to choose from. We were in search of new floors for…read moreour home and found the ones I liked the most. The service was great many of the employees were knowledgeable with the questions I had. Not all were sure but they were able to direct to someone who was more familiar. I appreciate the assistance we received and didn't feel pushed into buying something I didn't want. They gave us the space to look around and figure it out. Not desperate for a sale which honestly can be overwhelming at times. The value of the product is great--we wanted to get something that is going to last and not something cheaply made that will be damaged within a few months. The padding and other components of this floor are the reason we decided to purchase from them. I recommend checking them out and seeing what kinds of deals they have in store. You save more money by purchasing in store than you would online.

    Photos
    Floor & Decor - Store Front

    Store Front

    Floor & Decor
    Floor & Decor

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    Home Goods

    Home Goods

    3.4(91 reviews)
    2.1 mi
    $$

    Was in the area at Rubio's for dinner . Had to stop into peruse each aisle before heading home …read more We were here at 9 pm thirty minutes before closing and wanted to see what great things Home Goods have in store . Many Halloween , Thanksgiving and Christmas decor . This is really a great place to stop in if one is planning to host for the holiday season. We weren't looking for anything particular , we did find dog poop bag and dog leash on clearance for $5 .

    HomeGoods is always a joy to shop at -- every visit feels like uncovering hidden treasures. I love…read morethat I can find stylish, high-quality pieces at great prices, and it's never the same experience twice. The management and staff here truly make a difference too -- they're welcoming, helpful, and keep the store feeling organized without taking away the fun of the "treasure hunt." On a previous trip, I found a tall blue vase and elegant navy placemats -- because clearly, I can't resist anything blue (my house is starting to prove it ). On my most recent trip today, I scored striking blue-and-gold picture frames, a gorgeous gold soap dish that adds the perfect touch of luxury, and I finally tried the Sand + Fog sprays -- Laundry Day, Cashmere & Linen, and Eucalyptus & Lavender. They smell incredible and will make my home feel fresh, calming, and spa-inspired. That's what makes HomeGoods so special to me: whether it's décor, kitchenware, or a little indulgence like room sprays, I always walk out with something that adds beauty, serenity, and joy to my home. This store will always be one of my favorites.

    Photos
    Home Goods
    Home Goods
    Home Goods

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    Joel Jones Furniture - Side street window for Joel Jones Furniture across parking lot from Aldi and Office Max

    Joel Jones Furniture

    3.8(16 reviews)
    1.8 mi
    $$

    I spoke to this woman for about fifteen minutes on the phone about specific furniture I wanted and…read morenot once did she say they are no longer at the location listed. So my wife and I drove thirty minutes looking for this place just to call her to find out they "are in between locations " with no particular place in mind. So really not in business as far as I'm concerned. After reading your response I believe you miss the point. If you would have been honest and upfront then my wife and I would not have wasted over an hour driving round trip to a nonexistent store.

    I purchased my bed and mattress from this company about a month ago. I was on the market for a new…read morebed and had already had something on hold elsewhere but it wasn't exactly what I wanted...just a good deal (or so I thought). I kept doing some research and found Joel Jones on yelp and read the reviews--low and behold this place is literally right down the street from my house! I went in and I explained to Joel what I wanted, she pulled out a catalog and pointed out some pieces that she thought I'd be interested and and I was immediately sold! I was even more sold when she told me the price! I sat on it for about a week and the following week went back and placed my order and paid cash in full. Now here's why I gave 4 stars not 5. I was quoted 2 weeks and that id receive a call to be kept in the loop, well a week had passed and I heard nothing so I paid them a visit..I was told I'd get another call (never got the first one)..never for the second one either so then I called and was told that due to the holiday (thanksgiving) it might be slowed down..another week went by and when I called I got different info..long story short there was a lot of miscommunication and lack of communication and I eventually paid them another visit and days later got a call saying my items were ready (mind you the manufacturer warehouse was only an hour away so I don't know why it took so long). Overall my bed was installed and I am completely in love! Best purchase I've made all year! I am in love with my Queen bed! The mattress is amazing and the bed accents my decor perfectly! Despite the lack of communication I will definitely be purchasing from Joel Jones again! you can't be this price and quality!

    Photos
    Joel Jones Furniture
    Joel Jones Furniture
    Joel Jones Furniture - Street side of Joel Jones Furniture next to New Smile Dentistry. across parking lot from Aldi and Office Max

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    Street side of Joel Jones Furniture next to New Smile Dentistry. across parking lot from Aldi and Office Max

    Pottery Barn - homedecor - Updated May 2026

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