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    Potomac River Running

    4.8 (65 reviews)
    Closed 11:00 am - 8:00 pm

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    Ender Y.

    What a rollercoaster! TIP: If you want/need sneaker assistance, ask for help! They will size your feet, ask you to jog on their treadmill, and analyze your running form. I was helped by both Haley and Phil. They were both incredibly nice, knowledgable, and patient. I could tell that, from time to time, Phil would seem a little tired or overwhelmed. I understand. Honestly, having a ton of people try on a ton of shoes must be exhausting. I don't think anyone can keep a smile on his or her face 24/7, even if it is required by his or her job. So I hope other people don't dock off stars because the staff is a little flustered, stressed, or snippy. You can tell they're trying their best. The Potomac River Running business model is definitely hard on the staff. So why did I use the term "rollercoaster" above? So, I was a little sad by the above customer service. But I also really do understand why the staff is tired. So mostly I was saddened when the shoe I wanted had to be ordered from another store. But it was okay, so I thought, because they would be able to ship it out immediately and get them to me within two/three days. The next day, there was no movement. The next next day, there was also no movement, so I called. I was reassured they would be sent out that day. But the next next next day, there was still no movement, so I called again. I was reassured they would be sent out that day. And they were not only sent out that day, but sent via 1-day priority mail WITH a cute Potomac River Running sticker! What a ride! Overall, Potomac River Running deserves 5 stars. They also have all the newest models of the most popular running shoe brands (Asics, Hoka, On, Brooks, Mizuno, Nike, Adidas, Saucony)!

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    Page 1 of 2

    Ask the Community - Potomac River Running

    Review Highlights - Potomac River Running

    I was overdue for new running shoes and Wilson at PR helped me find the perfect pair!

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    lululemon athletica

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    Good morning! I went to the Lululemon in the pentagon…read morefashion center yesterday to get a coat that my grandson ordered online from their website. He ordered the coat while we were in transit to the store. So as to make this a quick trip. The coat was $315. The site offered Applepay. So that's what we chose as our source of payment. The payment went through just fine. However, when we arrived at the store the payment looked a little suspect. Because the money was gone, but it didn't show as a purchase. We immediately spoke with a manager. Her name was Ganada. (maybe) Anyway she wrote down our information and said she would check on it and be right back. And she disappeared for about ten minutes. Upon her return, she said that she had spoken with the back office and they told her that they could clearly see the purchase and the $315. However something went wrong, and they could not identify it. So we could not have the coat, nor the refunded amount of $315. She said they would sent my money back in 3 to 10 business days. Now, I ask myself why. I also asked the manager why. She didn't have an answer. She did however, offer me 25% off of the coat if I purchase in the store now. What kind of crackhead do they think I am. Why on earth would I give you more money??? In the end, my grandson has no coat and the money for the coat is somewhere in limbo. How is this remotely fair. I Urge Everyone Reading This Message. DO NOT SHOP AT LULULEMON

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    Potomac River Running - shoes - Updated May 2026

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