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    Potbelly Sandwich Shop

    3.1 (116 reviews)
    Open 10:00 am - 9:00 pm
    Updated 2 months ago

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    POTBELLY SANDWICH SHOP ATMOSPHERE

    What's the vibe?
    Casual
    Moderate noise
    Good for kids
    Dogs allowed

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    Chicken salad salad
    Jane N.

    Food was good but limited gluten free options.. the place was empty so I sat outside. Lots of signs that say potbelly fans only please! The service was fast but could've been helpful and friendly. I had the chicken salad salad. It had no Mayo so it wasn't a true chicken salad. No sides came with it.

    Apple Walnut Salad
    Dierdre M.

    To say I am disappointed is an understatement. I haven't ordered from Potbellys since December 2023. I gave up on them getting my order right. So after a year i thought i'd try again. I add extras to my sandwiches, but ask for lettuce, tomatoes and onions on the side so they dont wilt. And i always ALWAYS add DO NOT CUT. They cut the sandwiches in half, i cut em in quarters. So one BIG sandwich for me, is 4 meals. After placing my order, i called to confirm that i did not want my sandwiches cut. The young lady places me on whole, goes to check and low and behold, the sandwiches were cut. She said I could have those 2 sandwiches and will have them remade, ask they not be cut...and guess what..THEY WERE CUT!! I ordered the large apple walnut salad. Its a big salad..i get 3 meals out if that salad, cause I will eat 1/4 of a sandwich and some of the salad. I received a SMALL salad, in a large bowl. It was so unappetizing, I THREW IT AWAY! My salad looked like left over soggy wilted lettuce, the chicken was hard!! It was horrible! And i purchased 4 cookies: 2 sugar, 2 brownie: THEY WERENT EVEN IN THE BAG!!!!! If you order something from this location, it is truly HIT OR MISS..and I haven't ordered from endured too many misses!

    I really enjoy the Potbelly sandwiches. I have been to many Potbelly shops; the options are more or less the same. What differs in the customer service and experience. This Potbellu shop at The Villas @ Beardslee is at a convenient location. Large spacious and well maintained shop. Ordered couple of sandwiches - grilled chicken cheddar & veggie melt and Vanilla shake. Place was not busy at all. The lady at work were attentive to the choices I made for the sandwiches; that reflected too. as usual very delicious sandwiches. The lady at the counter was not so friendly; she was rushing through the checkout. At first I forgot to scan my rewards code. When I requested for that she was not very pleased about it, did that nevertheless. Very happy about the food.

    Kids PBJ
    Jennifer L.

    Meh. Not the greatest sandwich shop. Potbelly is like a glorified subway. It's a cross between. Firehouse subs and subway. All their subs are toasted even their kids PBJ. Honestly don't waste your time going here if you're looking for a great sub. The kids turkey sub was great and even the PBJ, the meatball sub was alright, and the chicken club reminded me of the chicken breast sandwich from subway.

    First BLTA- photo taken in Potbelly
    Kendra M.

    Y'all know I love Potbelly. They are famous for tapping up their to orders so normally you wouldn't see if your order was correct until you got home. Trust I have learned to open the bag and review my order before leaving. Glad I did. Take a look at the picture below and tell me if that looks like a BLTA with extra avocado? When I politely expressed my concern that the sandwich was not made correctly. I was rudely nothing was wrong with the sandwich. I was beyond Shocked by this response. She backtracked and said the only thing missing was the avocado. I asked her to remake my sandwich which she did and nastily handed back to me. I get home and proceed to fix my sandwich that she remade and found myself choking on pepper. I definitely she why this location has THREE stars. I will never return and I can assure you ugly behavior gets no rewards. My last parting advice save your money for the store and buy all the ingredients you need and make your own sandwiches at home.

    Mama's Meatball
    Michaela D.

    I can't say it's my favorite sandwich shop, but it does hit some needs. I enjoyed all the meat in The Wreck sandwich, although the meatball sub was less than generous with both its meatballs and its sauce. The customization options are average and the bread choice is limited. I would still take it over Subway or Jersey Mikes, but I'm going to continue to go to Quiznos for my Italian sub and keep praying we get a Togos nearby for everything else. For now, it'll do. At least they've got milkshakes!

    Robbed myself of $27.00, done with big corporations and the lies they tell us.
    Theus A.

    seriously America we have to make a decision! I literally just spent $27 for a single thin sandwich with two scoops of macaroni and cheese. it came with a thumb print cookie . I literally just walked up to the counter and robbed myself. I'm glad I can choose not to do this again.

    Italian with hot peppers
    Lauren S.

    Stopped by this Potbelly after a hike - even though we were almost home, we were starving after exerting all that energy, so we needed a quick bite! Potbelly is doing a good job adhering to COVID-19 regulations. There is some dine-in seating available, but not much. Everybody was doing a good job of social distancing. There is a mobile order pickup option. You order on your phone/laptop, and then they place your order in a numbered cubby. Saw a few people walk in, grab their order, and walk right out. Pretty cool setup if you're looking to spend very minimal time inside. I went with the Italian. Assorted meats and cheeses, but I added pepperjack to it along with mustard, mayo, pickles, and hot peppers (highly recommend, my mouth is literally watering writing this). The sandwich was good! The hot peppers definitely round this out and make it a TRUE Italian. I just wish they stuffed the sandwiches a little more. Other than that, it's a pretty solid option if you're in the mood for a sammy. P.S. Let it be known that I swore up and down I wouldn't support Potbelly again after they accepted a loan package meant for small businesses when COVID started... They returned the loan and my dad paid, so I'm counting this as a one-off ;)

    Original Italian
    Sharon K.

    We wanted to get a quick and easy lunch and Potbelly came up on our Yelp results. I never tried it but my husband had it when he worked in Seattle. He was so surprised that I had never tried it, he said we had to go there. He told me that I just have to try it. So off we went to Potbelly so I could give it a go. We went to the location in Beardslee and there was plenty of parking so the location is pretty convenient if you are in the Bothell area. When we walked in, because of COVID we wore masks and they had stickers on the ground on where to stand to keep distance between other people. We did have a late lunch so the shop was empty. I ordered the Original Italian, my husband got a Biggie "The Wreck" and it was so good. They toast the bread and the meat through an oven that reminds me of Quiznos. I LOVE when they toast the bread like that. Its SO good! It was also nice that you could choose your own toppings. We took it home and the sandwich held up pretty well. We had a little backyard picnic which made the whole experience even better.

    Meatball Sandwich

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    5 years ago

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    9 years ago

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    6 years ago

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    11 years ago

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    6 years ago

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    11 years ago

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    8 years ago

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    11 years ago

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    8 years ago

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    8 years ago

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    9 years ago

    Went here for the first time recently. Sandwiches were really good. I'll definitely be back.

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    11 years ago

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    10 years ago

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    10 years ago

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    9 years ago

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    7 years ago

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    10 years ago

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    7 years ago

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    10 years ago

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    10 years ago

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    11 years ago

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    10 years ago

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    8 years ago

    Food is good and quick. The shakes are really a treat. Staff is friendly and helpful for a young group.

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    11 years ago

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    8 years ago

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    8 years ago

    Completely ridiculous that they don't offer any gluten free bread options. Just buy a loaf of udis for goodness sake.

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    6 years ago

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    10 years ago

    I ordered an Italian sandwich. Really skimpy on the vegetables I requested. I don't like not being able to see my sandwich prepared!

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    10 years ago

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    11 years ago

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    11 years ago

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    9 years ago

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    Page 3 of 3

    Ask the Community - Potbelly Sandwich Shop

    Potbelly Sandwich Shop - sandwiches - Updated May 2026

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