Ordering a meal? Watch the price because they will bump up the "size". If you want the receipt, you have to ask for it, then make sure they give it to you. read more

Customer service can be worked on. I am always pretty cheerful and will say hi in the drive thru. No acknowledgement. There was a wait. The drive thru attendant didn't even acknowledge me to tell me it would be a minute and then just handed me my food. Not even a "thank you, have a great day" after I said thanks. The person literally just took my payment, didn't reiterate the payment amount, handed me my drink, then handed me my food 3 minutes later. Didn't ask if I wanted a receipt. Then had to go in to ask for the ranch that they forgot and they handed me one and didn't even say sorry. Work on the service you guys! It doesn't take too much energy to say hi and thank you. read more

I got charged $9.50 for the $9 biggie bundle. So the breaking the law. False advertising! Better check your receipts for added expenses.

We had a rough early afternoon into late evening on this glorious Friday the 13th. But thanks to Chris at this location he made our day like we had a shining star placed on top! He was so very, very, kind, he liked with us took our things to the table for us, filled the container with ketchup for us, he was so great! I sure enjoyed our short time laughing and being waited on by him. Thank you Chris, you are an amazing human being. Oh and..yes the food was good! read more

We ordered frostys on Mother's Day and they were free! The frostys were great, too!!!!!!!!!!!!!!'

The food was standard Wendy's Fare EXCEPT the Spicy Chicken Sandwhich. Holy Smokes ( actually I think it did smoke). I got watery eyes and a runny nose just sitting across from the person eating it. Now this person loves spicy food, but based on this persond reaction ( that i have only seen by people that ate ghost peppers) , I was about ready to call Hazmat, but we were able to stabilize the patient with a frosty. The restaurant was clean ( I even witnessed someone cleaning the posts outside) and the staff was friendly and efficient. They still supply lots of napkins ( you will need them) and a great selection of drinks from a machine that let's you mix like a thousand flavors. Don't forget your frosty! read more

Hadn't been to a Wendy's for years. So we, stopped in Sunday around 12:30pm. 4 people in line in front of me. Another 4 sitting at tables eating. By the time the others in front of me had paid for their food, each had their food order before even they were able to fill up their beverage cups at the kiosk. I placed my order, paid, walked to my table and had to turn around because my order was already ready. But, the speed of delivery indicated the quality of the meal. One Dave's single was 'warm' but dry - even with the tomato and pickles and condiments on it. The Baconator was 'warm' and almost inedible being overly dry. There was nothing 'juicy' about any of the burger patties. More like dry leather reheated. Fries were decent but lacking any seasoning. And the Chocolate Frosty - it was frozen so solid couldn't even get a straw into it nor a spoon. Even after finishing our burgers and fries, the Frosty was JUST starting to thaw out. From the looks of things, all these items were premade and just sitting around waiting to be served. Given the plethora of other fast food dining options out there, I/we won't be returning to any Wendy's. read more

The food at Woodinville's location is terrible, but the service is even worse. The staff is barely fluent in English and seems unhappy about serving you. read more

Match my review time with the employee schedule time. Literally sat in the drive through for 20 minutes watching the window employee do at LEAST 12 fist bumps and chat after getting their food If you're going to have a horrible establishment at least shrink the medium around the drive through so we can escape, we were trapped there while the world's rudest employee kept the line of people waiting while they chatted Check cameras and do something about your employees, they obviously don't want to work there read more

Completely ignored me when I was in line. Served every guest in the other line while I was un helped. Terrible service read more

Wendy's - Burgers Near Me - Woodinville, Washington

I always pay with the app and have never had an issue. Food has been as-ordered and fresh. Wait times are reasonable. Restaurant and bathrooms are clean. read more

Actually insane how bad the service is here. They can't understand anything you say, and get upset at you because of it. You have to try to be this bad at your job. I am praying on the down fall of this business. L read more

Get the app for the $5 special. Burger, fries, chicken nuggets and a drink all for $5. It can't be beat in these days of escalating inflation. It's not a gourmet burger. Duh. It's just a Wendy's burger. For what it is, it's good. Or you can go to five guys and spend $25 for the same meal (albeit better quality). read more

Drive thru is rated R. Went through here for first time tonight. I was the only car there. In the 1-2 minutes I waited for them to hand out my food, I heard two f bombs, a$$, and "butt buddy" as the staff were talking about their manager and co worker Mike. Pretty shocking, even from fast food workers. Can't imagine what the customers inside had to listen to. On the upside, my sandwich was really good. I'll go to a different Wendy's next time. Manager and Mike- if you're reading this, I think it's time to clean that place up. The good people of Woodinville will thank you. read more

Thank you Chris, may your day have greener pastures. Very kind service, always great food. read more

Poor service at drive up, person didn't speak English and couldnt take order properly. Had to repeat order three times!

Over the past year I have tried to phone, email and speak to the store directly about their app not working. Of course all benefits of an app rewards and offers can only be redeemed through the app. I've tried two different emails, it sends me confirmation and the first account won't let me log in and a new account I created with another email lets me order but the. Keeps saying there is an error. I like certain things at Wendy's and they obviously don't care AT ALL about doing anything about this. I read tons of reviews on Reddit and this is a Wendy's app issue. With so many other choices and the cost, you'd think a company would care enough to address, many comments about this issue are years old, tells me they don't care period. read more

Every time we have visited the staff has been friendly. Its always been clean (super imporant to us) Always and it doesn't take too long to get an order and the fast food is superior and better priced compared to rivals offering similar items. There are also lots of options. Overall a good fast food experience. read more

This was very underwhelming and disappointing Wendy's... The service was a bit slow, the staff literally mumbled and unresponsive, the food took a while to get served on to the tray and unfortunately the food was also cold. **However, there was something super awesome that I found at this Wendy's, which I'll explain at the end of this review I haven't eaten in a Wendy's in about 2 years so I was really excited to sit down and have a burger there because I've always like to eating at Wendy's and think their food is generally good! The problems started with the staff member that seemed overly nervous or anxious? On top of that, she mumbled everything and was also disconnected in her communications. Next issue was that it took the staff a while to make the foods (a double bacon cheeseburger fries and a drink with no special requirements so it should have been pretty quick.) The unfortunate part was after waiting approximately almost 10 minutes we finally got food on the tray and sat down to eat but already, the fries were cold and the burger was cold too. Overall, I was disappointed with this Wendy's and think there's a lot of room for improvement. **However the cool thing was that I found a 9th Wonder of the world more elusive than Bigfoot! I found the world's smallest public bathroom sink! I kid you not, the sink bowl was literally no bigger than my hand (even the faucet was bigger than the sink itself!) It is truly a bizarre and mind-bending sight to see so if there's any redeeming reason to visit this Wendy's it would be to see the world's smallest sinks in their bathrooms! read more

Wendy's - A truly bizarre sight to see! I present to you, the worlds smallest public bathroom sink! Haha! - Burgers Near Me - Woodinville, Washington

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Most of the time this Wendy's is just fine. However we ordered a Dave's Double cheeseburger two times in a row tonight, and both times we got a bun with nothing but the toppings. One of them had lettuce and pickle, the other had ONLY two measly pieces of lettuce. Who does that, and why? Look at my photo. They CAME like this. You can see these pieces of bread have never touched meat. Needless to see, when I want fast food, I'll go anywhere else but here from now on. read more

Wendy's - nothing but lettuce in the double cheeseburgers - Burgers Near Me - Woodinville, Washington

Pretty clean, fast service. Overall the store is well run and service is good for fast food.

amazing food, decent service, and i come here so often i should get a discount lol. the setting is decent for a fast food place. 5 stars

God only knows why but I decided to give this location one more try via doordash. Ordered Baconator plain, fries and nuggets. All i got was non plan Baconator, no fries, no nuggets. So the one item I got was wrong and the other two items are missing. But hey... they did give me a spoon for some reason! After going to this location for the last 20 years I'm never going back. They've won. Despite my love for Wendy's they've crushed my will. I'm waving the white flag. I'm taking my spoon and going home. Well played Woodinville, Wendy's... well played. read more

Not a single bit of English to customers or workers. Took me 5 minutes as the first guy in line to get my order placed. Took me 25 minutes to get "fast food" worst Wendy's I've been to. read more

If there was a .000001 star option, that would be what I would select. I am so incredibly upset by the service. Not only did I have to repeat my order more than enough times, she continued to rush and interrupt me. As soon as I pulled up to the window to pay, the woman was speaking disrespectfully about me while she knew I was there to pay. She threw my food at me and turned away when I tried to let her know that she was treating a customer rudely without a care. I will not be returning to this location and I will not stand for being treated with disrespect. If your job is to serve, you serve; you do not disrespect. read more

Rudest fast food employees I have encountered in a long time. I will never go back. There's another Wendy's in Bothell Canyon Park area and I will go there for any needs. Much more respectful employees. I had been told that they were rude over in Woodinville. I tried to give them the benefit of the doubt. read more

My first visit here was at night one weekend about an hour before they closed. I waited with the car ahead of me in the drive thru for a long time. The car in front of me gave up. After a couple more minutes passed, so did I, and when I drove thru I saw employees just standing around, strategically away from the order window. That night I actually drove 10 minutes to Kirkland and got my Wendy's fix there. Pretty damn ridiculous. Theres no substitute for Wendy's, however, and it's the closest store, so I tried again a couple weeks ago one Saturday around noon. My second visit was much, much better. About as perfect as fast food gets, actually! My drive thru experience the second time was nice 'n quick. Food was fresh. There's something distinctly "Wendy's" about the Baconator and son of baconator. Not sure if it's the bread or beef. Delicious either way. My nuggets and fries were also tasty. Exactly what I was craving. Fast food these days isn't as economical and this location seems very hit and miss, sadly. Average out my positive and negative experience for a total of 3 stars. Here's hoping this location continues to improve! read more

Wendy's - One perfect meal! Baconator, nugs, and sea salt fries. - Burgers Near Me - Woodinville, Washington

Wendy's Woodinville WA 9/10/2022 2:30 PM - Drive-thru HOSTAGE Entered the drive thru at about 2:30 PM with about 6 cars in front of me. The line was moving slowly but that sometimes happens on Saturday afternoons, I thought little of it at the time. In this dive thru there are curbs on either side of the lane that prevent you from bailing-out if the wait is too long. Once a car pulls in behind you there is NO WAY to exit. When I arrived at the order station, I find a sign that says order at the window! By this point, I have been in line for nearly 30 MINUTES. Unable to exit, I'm FORCED to remain in line regardless of how slowly it's moving. I finally decided to call the location to find out what the problem was, I asked for a manager and was told I was speaking to one. When I asked why the line was moving so slowly, he told me the ordering system had been down since the night before. I asked him why they were not informing customers that there were delays at the drive thru and he told me there was a sign at the order station. I explained that the sign as so far into the drive thru there was NO OPTION TO EXIT long before or AFTER you see it. I told him they had the option to put a sign where folks could see it or close the drive thru. He responded they could NOT close the drive thru under any circumstances. Apparently, Wendy's management believes it's better to hold your customers against their will with no way to bail out of a OBSCENLY long slow line. This is COMPLELY UNACCEPTABLE! read more

Drive thru speaker is like an echo chamber with reverb. You can't hear the person taking your order and when you can finally understand what they are saying the guy is rude as hell. I won't go back to this location with a person like that dealing with customers. read more

Multiple times I've gone through the drive through and met with lazy workers, absolutely terrible customer service and a worker that basically acts like it's an inconvenience for me to be there without doubt every time. Numerous times I've gone through the drive through and been rushed through my order. When I try to go back to make adjustments to my order(make nuggets spicy, no tomato etc.) that was quickly brushed over by the worker, they get angry and annoyed like I just rushed them through the order. It's a known thing now as well, when talking to friends about the Woodinville Wendy's, everyone says they are rude and disrespectful. I said it once and I'll say it again, TERRIBLE SERVICE! If yelp allowed a 0 star, I would respectfully award it to THE Woodinville Wendy's. DO NOT SPEND YOUR MONEY HERE! read more

Worst service ive ever experienced I just tried ordering food through their drive through and the lady who took my order was so impatient and incredibly rude when i wanted to switch my order. Wont be going back there again. read more

Sadly now I can see why this Wendys is low rated. Went here today and they forgot the cheese on my sandwhich, really you charge for cheese then dont add it, fail. The spicy chicken nuggets were cold and the fries were soggy. Ordered 3 very basic items and you messed them all up. All of them! The service was so so (inside lobby); however, on a posititve note the lobby was clean... read more

Upgrade ur cheap mic plz and hear our order properly, instead of waste each other's time !!

Ridiculous to have somebody working the drive through that understands ZERO english ! Put them on the food line and get somebody at the window that can actually speak english ! Me, i don't think the chip on the card works, you'll probably need to swipe it Her: Ha ? Me again: i don't think the chip on the card works, you need to swipe it. So she turns away sticks the chip in, so i say : did the chip work ? Her; Ha ? then her a few seconds later: Not work... Me: oh really ?????? I had to go through the motions of swiping the card for her to actually get it. Second: Get your people to actually read what the order says. No pickles doesn't mean put six on a single. Of course maybe the reading english and speaking english go together.. If you can't speak it, decent chance you can't read it either. I drive through this place about once a month and i can't remember the last time i received an order that was totally correct. The order is either missing something or something is made incorrectly. Soon enough this Wendys will be a no go. It's not worth the consistent hassle. read more

Well it takes a lot to impress me when it comes to Wendy's... I mean let's be real, who the F thought a square burger belongs on a round bun.... But this location was surprisingly very good. Clean. But most of all the guy at the counter, Alex, was delightful, helpful and tried to go the extra mile to make sure we were satisfied. Woodinville has turned into bouchée bitches tho so doesn't surprise me people there would not like it, or they just got better since the shit ratings. Bathrooms are a risk for walking out with toilet paper on your shoe, but at least it doesn't smell like I'm walking on human feces, so that's nice. read more

Worse Wendy's I have ever tried to eat. The fried Chicken sand which, Chicken was twice as big as the bun and had definately been sitting out for hours - it was dry and hard and totally not eddible. My daughter paid for the order with her debit card and the server forgot to give it back to her, also, no receipt - so we have no idea if we were even charged the right amount. Very worst experience at a Wendy's in over 40 years read more

You want that unbelievable delicious artory clogging self loathing questioning all sense of shame you once had baconator? This is not the place to get that unhealthy bliss. I wouldn't suggest getting anything from this Wendy's. Between the terrible customer service and the absolutely dreadful wait times this place is lucky to get 2 stars. I understand in these times we are all stressed and busy and I wish I could be more compassionate but the down right rude behavior from the staff will not have me coming back. read more

Perfectly fine Wendy's. We have been through the drive through of this location at least 6-8 times in the last 6 months; orders are always accurate, doesn't take forever as older reviews state, and the food is hot. Maybe they have improved? read more

I go to this location and they have always been rude but I've let it slide. Today was the final straw. I ordered breakfast and the lady in the drive through said fucking bastard in Spanish, not knowing I speak Spanish. If she's not happy working there, find a new job! read more

My husband and I were staying nearby celebrating our one year wedding anniversary. We never eat fast food but decided to we really wanted some late night fries and burgers as a treat. We arrived at the drive through and I wasn't sure what I wanted as I needed to briefly read the menu first. My husband was trying to let the guy know that I was slightly delayed but was thinking about it, therefore he mentioned two separate orders but all on one card. The employee got confused and separated the food by two separate orders and payments (which was not a big deal for us) but then he proceeded to scold us in how to order. He needed to know why it was separate and we said accidental and he was annoyed and said it's too late to combine so he scoffed and charged the card twice, then said "next time you order you need to already know what you want and order hot food first cuz we're trying to close so we make that first" which I understand but if you never eat fast food how would you know what you want, isn't that the point of the menu?? And sorry you're trying to close an hour and a half early? Just no need to be snarky and rude when we're not regular customers. And he forgot my barbecue sauce which he made a point to type onto the screen and the only sauce I truly wanted.. feels intentional cuz he was annoyed. Won't be returning. Zero stars read more