I hadn't been to a Potbelliy in years. I think because the last time I went, it was a horrible experience (note: it was the College Park Potbelly and not the Annapolis one). Not this time. I actually enjoyed myself and my sandwich. The Missus and I were getting a bite to eat before seeing a movie right next door. No line. We were able to order our sandwich and get it prepared pretty quickly and it was really pretty good. I was surprised. So, for a nice sandwich in a nice atmosphere, this is a great little place to visit. read more

What a terrible wait time. Only 2 people working during lunch rush? Online order 20 minutes late for est pick up. Guy making sandwiches and handling cash with the same gloves on. Definitely will not return read more

Solid sub + great service! Great vibe. I would recommend the Annapolis Mall location.

Order confirmed at 6:11, eta 6:47. Finally came 7:12. Not drivers fault, food wasn't ready when he arrived at 6:36

This is a great place to grab a bite before seeing a movie. We were there on Sunday evening, around 5 pm. It was a relatively quiet time for them. Both employees on that shift were SO pleasant and helpful. I wish I had gotten their names for a shout out. My husband ordered the Italian sub. I had the Mediterranean on flatbread. They put cucumber, tomatoes, and artichokes on it, and it was really good. So much better than getting junk food at the theater. read more

Potbelly - Mediterranean sub on flatbread -- 6 inch - Sandwiches Near Me - Annapolis, Maryland

Just thought to post something cause the quality on Togo orders is getting to hilarious levels. I got a refund so we're good, but it happens everywhere I order Togo food now. Gotta love the 25/75 cut read more

Potbelly - Gotta love the 25/75 cut, I got a refund. - Sandwiches Near Me - Annapolis, Maryland

I am usually a fan of potbellies but this particular location is inconsistent. Depends on who is working there as to what kind of customer service you will get. The past two times I ordered a very simple sandwich, all toppings except hot peppers on white. Got home to find that my sub bread was almost burnt on the edges and crunchy and hot peppers were all over my sandwich making it trash can worthy. Also the oatmeal chocolate chip cookies are a "go to" you can never go wrong with but the last two times I visited this store they were sold out, another big disappointment. read more

I think its an issue with their website on doordash. About every other time we order a something gets screwed up. I have nothing but meat and cheese. Our HR director has no meat and cheese but all the toppings. CRAZY. read more

Beware of any take out order.... Ordered an Italian with no pickles. It came with absolutely nothing on it. Why would you make a sandwich like this! Its the second time it happened, never again will the Company order anything from this place. It sure does not look like the picture. read more

Potbelly - Sandwiches Near Me - Annapolis, Maryland

Went into the place and walked up the rope line to order and just got blank stares from the employees behind the counter. Then went to the cash register area and no one seemed interested there either so I just left..... read more

Great menu! The menu is easy to work and has something for everyone. They have sandwiches for big and little. They have skinny sandwiches that are good for kids and dieters. I get them cause I never eat enough for a big one. The breads are delicious (I normally get the wheat) and the toppers are pretty fresh. They also do smoothies and shakes. The restaurant itself is small and cozy. I love that they have booths and my boys enjoy the food. The staff is friendly and it doesn't feel like fast food. read more

Bottom Line: An older Potbelly Sandwich Shop without a soda fountain but the sandwiches and salads are still tasty. I'm a big Potbelly Sandwich fan and one of the things I like about it is that they generally have iced tea, Coca-Cola and Pepsi products on tap. Unfortunately this location only has bottled beverages which just isn't the same to me. Otherwise, this Potbelly location is what I would expect. The salads and sandwiches are good and the atmosphere is nostalgic. My favorite healthy sandwich is the T-K-Y and the Med Salad and Powerhouse Salad never disappoint. For heartier options, I like the Mediterranean sandwich and Pizza sandwich. This location is right next to the Harbour 9 movie theater so it's a great place to get a fresh pre-show or post-show spot. read more

Placed a catering order 2/14/2022 for delivery at 11:45 on 2/17/2022. By 11:55 I had heard nothing so I called. After giving the name on my order, the guy says "ahh, yeah, we're about to bring that over to you & we'll see you in about 10-15 minutes." I could just tell by his voice/response that my order hadn't even been prepared let alone on its way to me, which would've already been late since we were already past the 11:45 delivery time. 12:30 rolls around & I have heard nothing. I should also say that the location of the store to my office is literally a 5 minute drive if you get 2 green lights. I call the store. Several times. No one ever picks up. Here I am writing this review at 1:20 without my Potbelly order, but waiting on a replacement catering order from NEO Pizza. I am expecting a refund & would also like for the employees there to actually do their jobs. read more

One of the employees repeatedly dead-bolted both doors in order to dissuade customers from coming inside. This was in the middle of the lunch rush at 12:00 pm. I've never seen anything like it. Once a customer unlocked the door and left, she would stop making sandwiches, slowly walk to the door, lock it, and walk back to her station. This prolonged the amount of time it took her to attend to the customers in line. This meant it took her and her colleague 25 minutes to make my two sandwiches. Aside from being obviously poor judgment, this is an OSHA violation, since it creates a fire hazard. read more

The customer service was terrible. The girl behind the counter was actually rubbing under her nose and then handling food and did not have gloves on. She let our sandwiches sit out of the cooker and get cold while we waited at least 5 minutes just standing there. Nobody else was in the restaurant. When she knew I wasn't happy about waiting she pretended she couldn't hear my order. She added way too much ranch when I asked for a little bit of ranch. So my husband just used it as his. Then when I said I would put it on myself she just didn't give me any ranch and she pretended she couldn't hear my order at all. Put hot sandwiches were cold. It was not worth the $33 we were charged for 2 sandwiches. Wont be coming back to this potbelly's. read more

I ordered from potbelly and they forgot half of my order and did nothing to make it right.

Great 95% of the time, some slipups with ordering (missing toppings). Otherwise I love the items on the menu, I normally get the avo-turkey sandwich with a powerhouse salad. Amazing combination. read more

Seriously delicious eats!! First let me say how great this location is. It is right by a movie theatre and shopping centers, and close to the highway. Every time I have come here the staff is friendly and patiently wait for me to choose what I want. The broccoli and cheese soup is out of this world! And the sandwiches are so yummy! The atmosphere is warm and inviting and makes you want to sit down and relax. I only wish the location was bigger! That is the only downfall. (Which is really just me being picky. Lol) I would highly highly recommend this location. Fast, friendly and consistently wonderful food! Amanda read more

Potbelly - Sandwiches Near Me - Annapolis, Maryland

Big shoutout to the employees at PotBelly Annapolis! They were super friendly and when the technology failed, they stepped up their game. we will be back soon! read more

Yummm Potbelly. Ice Cream sandwiches, shakes, sandwiches, soup and salads. Great Service! This Potbelly is located in the Harbour Center. Next door to where the Amish Market is and below the movie theater. Potbelly does sandwiches well. Very well. This location also tends to have some great acoustic musicians playing during the day. read more

mmm Pot Belly sandwiches..... I have never been until today. I see them all the time but for some reason today was my first try. I'm a fan now. The staff was very friendly. I asked which sandwich is the most popular and was told "the wreck" was the one to get. The wreck has salami, roast beef, turkey and ham with cheese served on their fresh baked bread. It was an excellent choice with provolone cheese. Sandwiches are $4; definitely worth it. Don't miss the oatmeal chocolate chip cookies at the register. mmmm PB sandwich works has a new regular customer in me. read more

They are listed under Yelp as being available for delivery, yet every time I have tried to place an order, both the delivery service and Potbelly claim they cannot do it. I will change the rating when they either honour deliveries as they claim, or they remove the option from Yelp altogether. As a frequent customer of this chain I expected better advertising standards from them. read more

Tasty sandwiches, soups, salads, shakes, malts and smoothies reasonably priced, with fast, cheerful service. What more could you ask for? Maybe a bit more food, but I'm just a greedy little piggy for the subs. The solution for me is to get a giant dill pickle for a buck more on the side. My subs of choice are the pizza sub without pepperoni (or the PB & J which is creamy, huge and delicious, especially if you ask 'em to add banana) , but my wife is very partial to the meatball and provolone. I'm delighted that they carry IBC cream sodas - or if you want to revert to total childhood with the PB&J, hand-mixed chocolate milk. They always have one vegetarian soup on hand, but make sure you ask about the stock used. The broccoli-cheese has chicken stock in it. http://www.potbelly.com/ read more

I think that Potbelly is the best of the chain sandwich places. The bread is fresh and the meats are fresh and generous portions. I love the hot peppers on the sandwiches, more like a pepper mix with olives and celery and peppers. I haven't tried the shakes and ice cream. I probably shouldn't as I hear they're good! read more

Terrible.... Second time we ordered and all the sandwiches came with NOTHING except meet and cheese. I think its might be a terrible web design. PS - The wreck is terrible with no toppings. Also, two of the sandwiches had burnt bread. Potbelly's is officially off our list at the office. read more

I love their soup and sandwiches. This is unique sub sandwich that blows away Subway and Quizno's. They are very consistent from location to location. Sandwiches are good because they use quality ingredients, wow, what a concept. The bread is delicious and they toast in a conveyor oven to top it off for hot sandwiches. Good service and friendly staff. Great lunch stop. Live music occasionally, yes no kidding, in a sandwich shop. No reason to visit the other sandwich chains after tasting one of these. read more

Overall this is a nice place. It took me a long time to go inside just because of the name. I mean, what do you think of when you hear "Potbelly?" I think of some fat, old geezer rubbing his belly every time he walks out. Anyway, I stumbled in one day and saw tuna on the menu. I LOVE tuna. And tuna is not bad for you. It's great for your! So I ordered my first BIG tuna sandwich some months ago and have never looked back. The staff is usually bright and joyful striking up conversations. Not a bunch of miserable order takers like you find at McDonald's. But the real bonus...they use swiss cheese! My favorite cheese! YAY!! More bonus notes, they have live entertainment some nights. Nothing special, but usually a guitarist with amplified sound. Adds a nice touch and makes you feel like your actually out for a night on the town...even though your only at Potbelly. The prices are just right. You don't need much. The sandwiches fill you up and all the sides are free. I usually just drink water and it makes for a super cheap lunch. A blessing in disguise in today's inflationary war. So my advice to you...check out Potbelly sometime soon. The location in Silver Spring is right in the middle of all the action and if you like a crowd, it's just perfect. It really IS a night out at this location. I'll be back! that's for SURE! read more

Very clean, good sandwiches! Love the mini size they offer! It's in a strip mall that doesn't look like much, but it's worth stopping in to grab a sandwich. read more

The GM and her staff at this location are a well oiled machine. Best part is, they're exceedingly friendly while they're at it. I order on-line a lot and tend to include goofy requests for drawings and such on the wrappers and they play along. A sub is a sub is a sub. Potbelly is good, but the atmosphere makes it better. read more

This was my first experience going into a Potbelly. I've seen them all around the area and I'd been waiting to try them out and the verdict is in: they're good. Ordering is simple: pick your sandwich, they ask what toppings and things you'd like to customize it after they make it, and then you can also add on sides like soups, chili, chips, and cookies. They have a nice variety of offerings, including two vegetarian sandwich options. The only reason they're not getting five stars is because I wish there where a few more veggie options, but the quality is good. I did the mushroom melt which is one of their lighter sandwiches with thinner bread, mushrooms, and three cheeses. It's really nice- adding the right toppings definitely makes or breaks it but for something low in calories it was delicious. I also tried the minestrone soup as a side; it was a good soup. Nothing to write home about but nothing to snuff at either. This location was spacious and really clean. They all seem really cozy and warm to walk into and they definitely live up to their promise of warm, toasty sandwiches. I'll be back for more at one location or another! read more

Made a sub incorrectly, when brought to their attention they refused to resolve the issue. Gentleman was quite rude. Won't be going back here. read more

I love this place. There are so many options for sandwiches as well as sides. I enjoy a toasted sandwich so much. Some might say it's a bit more expensive compared to other sandwich shops but I highly recommend. read more

I have to say that i am not a big sandwich lover, however...I tried a bite of my husbands sub from there. I think it was called A Wreck. I have never had a sub,sooooo good, ever!!!!!!!! I have told friends and have even gone back to get my own sandwich and i tried a yummy banana shake that I was told was quite good...and i was not disappointed. The staff is so friendly and prices are reasonable :-) read more

I've been to this store before and have gotten good service and good food. Today they were preparing a catering order and even though there was no one else in line in front of me, it took over 10 minutes to get my order. Rather than put my order in line, they made me wait and then another 5 customers in the store had to wait until they finished their catering order. My advice - if they are doing chartering orders -- leave. read more

Meh. Mediocre food. Was only able to eat about half my sandwich. Smoothie was yummy though.

Highly disappointed. No flat bread. No avocado. No pickles included. Forgot to make the ordered shakes. Slow service. Great location with lots of potential if they can get their act together. read more

Seamless online ordering and delivery. Arranged to have pre paid food delivered during a specific 15 minute window to my in laws who weren't feeling well in Naptown. On time, easy to order and an extremely convenient option to send food to elderly parents when you are really far away and can't be there to help. No extra delivery charge if you spend over $30. Score! read more

Chicken salad sandwich is really good. This place is very affordable. The milks shakes are fantastic! The soup we had was way too thick. More of a pudding consistency. Stick w sandwiches read more

We stopped by this place to give it a shot and we are glad we did. Their bread is so good! We had their Italian sandwich. Service was great and we plan on going back to try out different sandwiches. read more

Service was excellent and on point but the roast beef sandwich had too much fat on it. When I was eating it I kept pulling fat out of the sandwich with every bite. read more