Wow! well, I have to say the past year I have had three missing packages from other places and I…read morewent tothis Dupont Rd Fort Wayne UPS store not in the right state of mind honestly as i was a tad worried but all three ladies there made me feel OK they assured me they would box the heavy package properly. They did not ridicule me, they did not act unprofessional, they did not get offended, they did not act or respond in any negative way to my anxious behavior!! They were AWESOME!! and told me my package will get there safely and they double taped the box .. they have now regained a customer. I have not been there for a year. I will be going back to this location. I love the people they have working there now.! not to mention the line was wrapped around the door before they even opened. They handled everything so well and with a calm friendly smile...major kudos to them. I'm serious.!!!

Yes, this store is very busy but the people working there are amazing and keep it moving, it's not…read moretheir fault people come unprepared. Every time I go there I tell them what a great job they are doing!

This FedEx location deserves 10 stars!!! We have interacted with different staff members here and…read morehave always head a pleasant experience. They are eager to help, kind, and they offer great suggestions based on their expertise. I like the variety of services it provides and amount of supplies that you can purchase. It is a one stop shop for shipping of basic office needs. Wendy is outstanding! She really is an expert in both the shipping and office services. I will go out of my way to go to this location just to work with her! Highly recommend!

I drove into Fort Wayne to this Fed Ex Office location two weeks ago because I needed to send a…read morecorrected title to Carvana. There was an error and they needed it corrected as my brothers car was sold to them before my family moved out of Florida. They sent us the paperwork that needed it corrected via FedEx and they sent a prepackaged fedex envelope for us to use. We came in, gave it to the employee and we were gone in fIve minutes. Quick, efficient service. What can be better than that?

My mother had recently passed and I had a few items of hers that I wanted to get home to my house…read morein California safely. The items were of little value, but were delicate. I visited twice in June and the staff was very kind and treated my items with great care. Everything arrived safely! I also sent some items to my mother's sister, and they also arrived quickly and in tact. I appreciated the time they all took to find the least expensive way to ship with the right amount of item cushioning. As other reviewers have noted, the prices are not cheap. I have shipped from lots of places in California that cost a lot more and arrived damaged. My mother used Pak Mail to send me items, and they always arrived as good as when she shipped them! Pak Mail is worth every cent!

I was tasked with helping my son pack for college. I forgot 10 shirts and 5 shorts, that apparently…read moremakes a world of difference. I stepped into Pak Mail to inquire about boxes, prices, and delivery times. I was pleased with all of the responses. I got his package mailed off for next day delivery via Fed Ex for the same rate I would have paid at the post office. It was a quick in and out trip. They helped me pick the most suitable packing supplies. They packaged it for me and verified the address. They have a very friendly staff and the ease is sending packages is awesome. My name was placed in their system for my future needs and I also got a coupon for my next shipment.

**DUSTIN VIRAG** AT THE PAKMAIL IN FORT WAYNE, INDIANA (he owns this business) CLAIMS HE IS THE…read moreONLY PERSON WHO HAD ACCESS TO MY BAG AND THAT THERE WAS NO CASH. HE DID NOT HAVE ANY VIDEO FOR THE TIME HE WAS ALONE WITH OUR BAG AND THIS WAS APPARENTLY THE ONLY OPPORTUNITY FOR CASH TO BE STOLEN. **THEY WILL NOT IN ANY WAY FIX THIS EVEN IF WE HAVE PROOF THE CASH WAS IN THE BAG WHEN PAKMAIL PICKED IT UP FROM THE HOTEL.** So we went to Indiana this weekend. One of our bags was left behind and it happened to have cash in it. We contacted the hotel and no one had even been in our room yet. They listed off the contents of the bag for me including the exact amount of cash. It was all there. The hotel required that the bag be sent back using PakMail through their hotel's stated policy. I contacted PakMail as the cash was not in it at pick up and they told me they never received the cash. According to PakMail they keep 24-hour surveillance so I contacted the police department regarding my issue and they are following up on the video at both locations. Only PakMail should have had any contact with the bag after it left the hotel. PakMail went through all of the contents of the bag and removed everything from the bag. They stored the contents of my bag separately from my bag. They did this without first asking for consent despite being provided with my name and phone number as it was already identified as our belongings. I would strongly recommend avoiding this company as their staff seemed deceptive. When I called in they did not verify who I was but the lady attending the phone (without me providing my name or what kind of bag it was - not even providing a date yet) stated that no cash came with my items and they do not have it. Additionally, they did not verify the person picking up my bag in any way. The hotel has been very accommodating regarding this issue and is reviewing their camera footage; however, PakMail has been evasive and was not even taking me seriously at all until I filed a police report.

I used Pak Mail to ship several auction wins for me. The costs may come off as high, but it's very…read moreclear that they have invested time and labor and proper packing materials to get the item to you in tact. Peanuts and quality boxes, are not cheap and it was obvious that care went into the packing. I would definitely use them again. They definitely raise the bar for other shippers to follow. Highly recommend!

very nice and professional. gave me a few tips regarding the service she was providing, I would…read moredefinitely recommend her .. thank you Michelle

Michelle was very professional and prompt with her service…read more I am not from Indiana and needed to help someone living in Auburn get a few documents notarized. She kept me in the loop and met every need. Thank you, Michelle!

Online her name came up and she stated it was not in her service area. This was HOURS after I sent…read morea message to her.

She replied to my request in less than 10 minutes and was willing to meet up to get my documents…read moretaken care of. She was knowledgeable and very helpful.

I've use the post office in Copy Solutions and every time I get the very best service from Amanda…read more She is always so helpful... and with a smile on her face!! Thank you for making mailing packages a pleasure!

The people who work here are friendly and helpful. I had several issues with an invitation I needed…read moreto print and had to come in several times. Each time the employees were understanding and diligently helped me try to solve the problem that they didn't even cause. In the end I left with beautifully printed invitations at a reasonable price with envelopes to match. I would definitely recommend them to anyone!

Great service! We needed documents notarized and overnighted. They were incredibly helpful! I…read morehighly recommend them. Will use this service again whenever we need something notarized. 5 stars!!!

Angelica was very helpful and accommodating in working with our time schedule. Excellent…read morecommunication! A pleasure to do business with.