Professional gentleman. Knows just what you need. I had a mother-in-law formal gown that needed to…read morebe hemmed and he did a lovely job. Only accepts cash or check, but you pay him when you pick it up. Good dressing rooms to change in. To the point service. I was very pleased. My time was utilized well and there was no sales pitch to buy anything else. This is a full-service shop that ranges from small alteration to hand made clothing. I would recommend this shop and would return again. Thank you.

I am new to the area and needed a hem to be put into a dress with a 48 hour turnaround. Although…read morethis place agreed to do it in that time frame, he was quite rude with me and charged me $48 to do it. I didn't care because I needed it quickly, so agreed to pay this unusually high rate. When I got the dress to the car, however, I realized it looked like a child did it. I didn't even bother to go back in to tell the man, and am still mad at myself for not doing so. See the picture attached to see the poor quality of workmanship. This was ridiculous and I will not be back.

The morning was extremely nice excellent work, real professional Taylor and fair prices. I'm so…read moresorry that she's closing up at the end of December because the rent went up. I don't know if I want to go looking for another teller if he's the best one I ever found.

This is the absolute best alterations shop I ever went to. I brought my dress to be altered and…read morethe owner did a fantastic job, it was the perfect fit when I went back to try it on. And she also altered my husband's suit, that was perfect as well. I highly recommend this business to anyone who is looking for perfection. Ill be back when i need anything done for sure.

Let me first say that I have been taking a fair amount of pants for alterations, as well as shirts…read morefor patches to be sewn on since I relocated to Fort Wayne in March 2025. Well over several hundreds of dollars for basic alterations. In early April I took a pair of jeans that were beginning to fray on the right leg to have the hem shortened [I have had her complete this process on at least another six pairs of jeans previously]. Approximately two weeks ago her husband called and stated that my pants were ready for pick up. Since I had already paid and she was busy as usual I took the pants and returned home. When I got home, I noticed that that right bottom HAD NOT BEEN REPAIRED. On Friday, June 26th I returned to Roza's to illustrate that the jeans HAD NOT been repaired. Roza had several customers in the business at the time, however in short, she stated clearly in front of the other customers that these were a DIFFERENT pair of jeans that I brought in. At first, I thought she was joking - this is the same woman that I stop in to say hello, brought flowers for her on Mother's Day; Treating Roza more than a business, but rather a friend - however, she was serious. At least three times she indicated that her process was 100% defect-free and I was attempting to get her to repair another pair of my jeans for free. I have been a Continuous Improvement - Process Improvement Manager for over 35+ years around the globe. EVERYTHING we do is a process, and therefore every process can be improved. Regarding her statement that her process was NEVER wrong, I wanted to provide data that even flying in an airplane or having major surgery is NOT 100% defect free. I have NEVER been so embarrassed, frustrated, or angry at a business where I was ACCUSED of attempting to get $10.00 worth of work by perceived deception. It took every ounce of self-restraint and ultimate respect for Roza to not confront her in FRONT OF HER CUSTOMERS, even though she had ZERO ISSUE with calling me a liar in front of them. As I have read in countless reviews Roza provides excellent work - which I 100% agree - yet I also have read many comments indicating that she can be rude as well. I called later and left a message indicating my disappointment in the way I was treated after being a customer for well over a year. Much to my surprise and further disappointment I received ZERO FEEDBACK. I believed in Roza and her business to the point where I carried extra business cards in my wallet and passed out to others that indicated they required alteration needs; Other businesses as well !!! Data indicates that for every unsatisfied customer they will tell at a minimum seven others - Friends, Co-Workers, Neighbors, etc.. - what unsatisfactory customer service they were given. Those Seven Individuals will tell others as well. DO THE MATH. Again, everything we do is a process; EVERY PROCESS can be IMPROVED... In closing, I will ABSOLUTELY wear the "Emperor's Clothes" before I EVER STEP FOOT in her business again.

I cannot recommend Roza enough. I had gotten my wedding dress altered somewhere else and it did not…read morefit comfortably. 5 days before my wedding I took my dress in to Roza she was able to alter my dress in time for my wedding. She seriously did an amazing job.

Always so clean! I love washing my big blankets here! And never busy when I come. The only laundry…read moremat I will use in Huntington! I also had a lot of extra change and they gave me bills for it without complaining it!

CONSUMER BEWARE of this business...they use deceptive business tactics. I was there on Nov. 18…read more2022 and used there machine to do laundry... I used my debit card and was charged an additional 20.00 to my card for a 6.75 purchase...I called the business to inquire about the 20.00 charge and was told that they routinely put a 20.00 hold on your card if you use a bank card to make a purchase and it should come off in a few business days. I was told that there was sign stating this on the machine...If said sign exists then it is not clearly posted in a high visibility area...I don't like or want to do business with a company that tries to deceive or use sketchy business tactics...If I had not checked my bank statement and found this discrepancy it more that likely would have gone unnoticed and the 20.00 charge would have remained...I my opinion this is possibly fraudulent and borderline illegal...either way Northside Cleaners you have lost my business.

I had my Peacock chiffon multi-layer mother of the bride dress altered including shoulders, waist,…read morehips and hem. The staff was helpful and friendly throughout the 2 week time between initial fitting and final pickup. For an extra fee, they also steamed the dress. It was a reasonable cost, and it fit perfectly. I was very happy, and will return again for any alteration needs.

Excellent service. Brought in a jacket that had a rip. They told me they could fix it in 10…read moreminutes. I was not expecting immediate service but I was in and out quick! Thank you!

This is the best shoe repair store ! The owner is so nice and experienced. Always the best service…read more. I don't know what I will do if he retires ! He has it all quality , value and experience.

Always good quality of workmanship with good customer service and reasonable prices…read moreWould recommend

My wife bought a leather purse at Macy's months ago. the zipper came apart and it was not under…read morewarranty. I found this business that not only fixed it but charged very little. Wow! I am happy to recommend them.

Work was just fine and done in a timely manner. Pricing was WAY higher than I expected. Yes, I had…read morea lot of items and one was a lined jacket but still for the amount of work I had done I felt it was just too much. 12 items with no breakdown listing of what the costs were when I was presented with the bill and the final bill was over $400.00. I do want to stress that the work was really well done just over priced.

Amazing caring staff, who work hard to make sure you are happy and work hard to deliver you the…read morepretty and best they can!! We was so happy with the service give to us and the beautiful arrangement gift delivered for my aunts veiwing/funeral!! Thank you, you are amazing and over the top and very skilled in what you do! Thanks again!

Such a great place for gifts and beautiful art! I love how they support local art! See Diane for…read moreall of your sewing needs!