I have always enjoyed coming to The Grainery for various reasons but mostly because I love…read moreeverything in their shop. Most recently I came in to find a birthday gift for a friend and order a Christmas centerpiece for my mother in law. I entered the shop and noticed there were a couple of ladies working. I was not greeted at all, no eye contact even. It was as if I wasn't there. I walked around the entire store hoping they'd make contact with me but for a half an hour, I got nothing. As I was walking through, one of the employees walked past me holding a box of some sort and as she walked behind me, she let her elbow rub along my back as if I was in her way. No excuse me, no I'm sorry. I didn't know what to think! I was so terribly disappointed by my visit that I don't think I will be back for some time if ever.

I ordered a 14" lighted clear tree snow globe on line from the Grainery. Everything went very…read moresmoothly from ordering, shipping, and receiving the tree. It is a delightful Christmas decoration and I was happy that the Grainery had it in stock. Thank you for making this a very easy process!

I received a potted flower, ordered by my son in Chicago. He went through Ava Florists. He ordered…read morecalalillys. The arrangement was no where close to his order and The greeting did not have a sender's name. The arrangement is not appealing and more than likely a cheap substitute. The business was closed when I called to express my dissatisfaction. The attached card states a 24 hour guarantee. I emailed Broadview and the response was the guarantee was only for their customers And since my son went through Ava Florists, it didn't apply because Broadview has the right to substitute. They have taken advantage of out of area customers and filled the order to unload cheap plants on special occasions. Suffice it to say I will never be one of their customers and advise shoppers to be wary of this business and their guarantee.

THANK YOU BROADVIEW FLORIST SUPER TEAM;)! ordered the arrange-ment online for next day delivery…read more('cause i had forgotten a special event) however THE BROADVIEW TEAM made it happen;) ! so thankful to ya'll!!! pray THE LORD JESUS CHRIST continues to work in your hearts and lives to prosper your business; HIS blessings on ya'll !

Let me first say that I have been taking a fair amount of pants for alterations, as well as shirts…read morefor patches to be sewn on since I relocated to Fort Wayne in March 2025. Well over several hundreds of dollars for basic alterations. In early April I took a pair of jeans that were beginning to fray on the right leg to have the hem shortened [I have had her complete this process on at least another six pairs of jeans previously]. Approximately two weeks ago her husband called and stated that my pants were ready for pick up. Since I had already paid and she was busy as usual I took the pants and returned home. When I got home, I noticed that that right bottom HAD NOT BEEN REPAIRED. On Friday, June 26th I returned to Roza's to illustrate that the jeans HAD NOT been repaired. Roza had several customers in the business at the time, however in short, she stated clearly in front of the other customers that these were a DIFFERENT pair of jeans that I brought in. At first, I thought she was joking - this is the same woman that I stop in to say hello, brought flowers for her on Mother's Day; Treating Roza more than a business, but rather a friend - however, she was serious. At least three times she indicated that her process was 100% defect-free and I was attempting to get her to repair another pair of my jeans for free. I have been a Continuous Improvement - Process Improvement Manager for over 35+ years around the globe. EVERYTHING we do is a process, and therefore every process can be improved. Regarding her statement that her process was NEVER wrong, I wanted to provide data that even flying in an airplane or having major surgery is NOT 100% defect free. I have NEVER been so embarrassed, frustrated, or angry at a business where I was ACCUSED of attempting to get $10.00 worth of work by perceived deception. It took every ounce of self-restraint and ultimate respect for Roza to not confront her in FRONT OF HER CUSTOMERS, even though she had ZERO ISSUE with calling me a liar in front of them. As I have read in countless reviews Roza provides excellent work - which I 100% agree - yet I also have read many comments indicating that she can be rude as well. I called later and left a message indicating my disappointment in the way I was treated after being a customer for well over a year. Much to my surprise and further disappointment I received ZERO FEEDBACK. I believed in Roza and her business to the point where I carried extra business cards in my wallet and passed out to others that indicated they required alteration needs; Other businesses as well !!! Data indicates that for every unsatisfied customer they will tell at a minimum seven others - Friends, Co-Workers, Neighbors, etc.. - what unsatisfactory customer service they were given. Those Seven Individuals will tell others as well. DO THE MATH. Again, everything we do is a process; EVERY PROCESS can be IMPROVED... In closing, I will ABSOLUTELY wear the "Emperor's Clothes" before I EVER STEP FOOT in her business again.

I cannot recommend Roza enough. I had gotten my wedding dress altered somewhere else and it did not…read morefit comfortably. 5 days before my wedding I took my dress in to Roza she was able to alter my dress in time for my wedding. She seriously did an amazing job.

Had my dress hemmed here for a gala and it turned out flawless. Moe greeted me like an old friend…read more He clearly knows what he's doing. No fuss and all skill. It's a tiny place. They have a changing area and plenty of parking. They take Apple Pay, credit cards, or cash. Can pay upfront or after you pick up. Chose this place based on what others recommended. They didn't even take long! It was quick, fairly priced and the hem was perfect. Highly recommend!! Thanks Moe!

Incredible service, friendly staff, and fantastic job! They were able to provide service when…read moreseveral were unwilling or unable to accommodate. I had a last minute need to have a formal gown altered and Rita's was able to get the job done! Incredibly professional, responsive, and top notch customer service! Highly recommend

A return customer equally as pleased if not more than the first time…read more The recipient was also very happy with the arrangement! Thank you for being a great, reliable option in the Bluffton area.

I love supporting small businesses and A Perfect Blend is always a joy to shop. Their fresh flowers…read moreare always beautiful, last a long time, and there always seem to be some unique choices, which I love! And, the home decor and gifts available are classy and trendy in style, fun choices for a variety of events. The customer service is impeccable. You won't be disappointed.

The morning was extremely nice excellent work, real professional Taylor and fair prices. I'm so…read moresorry that she's closing up at the end of December because the rent went up. I don't know if I want to go looking for another teller if he's the best one I ever found.

This is the absolute best alterations shop I ever went to. I brought my dress to be altered and…read morethe owner did a fantastic job, it was the perfect fit when I went back to try it on. And she also altered my husband's suit, that was perfect as well. I highly recommend this business to anyone who is looking for perfection. Ill be back when i need anything done for sure.

Very friendly and professional. A little hard to pin down and get a hold of, but awesome work and…read moregood prices.

This place really is amazing. The decor is really fascinating and it's worth stopping by just for…read morethat. But we really had an amazing experience with the tailor. I brought my friend here who has a favorite shirt with three missing buttons. The gentleman running the shop found three matching buttons and sewed them on while we waited. Perhaps sensing that my friend is on a tight budget, the proprietor wouldn't take any money for his work and materials. It really was a heartwarming experience! I'll definitely be back when I need repairs and alterations!

Keely is hands down a master of designs. She has helped me so much over the past few years for all…read moresorts of occasions. The care and dedication she puts into each arrangement leaves my loved ones in awe.

I don't know much about flowers but I do know quality when I see it. You can tell it's a family…read morebusiness. All the staff was more then helpful. My wife was very happy with the end product. I know longer by flowers at Kroger.