I had an Akris Punto short sleeve button down blouse that required dry cleaning which I brought in to Post Oaks Cleaners on Saturday morning, August 7. I was given a receipt for pickup on Monday, August 9 at 5PM and was told after that it will cost $7.45 with tax which they charge me for as a jacket and is relatively pricey for one single shirt. I went in to pick it up today Thursday, August 12 and the lady that was working there told me it wasn't ready and insist that it wasn't the pickup date, despite the pickup date being written on the receipt. I told her that my blouse should've been ready a few days ago and she then proceeded to contact her manager who told me that they sometimes need to send it to be recleaned and that they will call when it's ready without giving me a new pickup date. I insisted that they just gave me the blouse even if it hasn't been cleaned yet and I'll take my service somewhere else, which the lady refused and started giving me excuses. About 10 minutes later she somehow located my blouse and charge me $8.43, despite it being $7.45 which I was ordinarily told. There was no discount or apology for the inconvenience or time. I hate to leave a bad review for an asian family owned business but the timing and service here is awful. Overall, expensive and unreasonable high price points. (Check Google Reviews) read more