I had an awesome experience at Speed Queen today! It was Double Your Money Day, and I was having a tough time getting everything together. Miss Sharita noticed I needed help and went above and beyond. Even though she was busy working, she took a break to come assist me. Not only did she help me with what I needed, but she also took the time to explain how to properly take care of myself and my belongings. Her kindness, patience, and willingness to help made a stressful situation so much easier. The facility was clean, well-maintained, and aesthetically pleasing. You can tell the staff takes pride in keeping everything looking great. Miss Sharita is truly an asset to this company, and her exceptional customer service deserves recognition. Thank you for making my visit such a positive experience! This version highlights both the cleanliness of the facility and Miss Sharita's outstanding customer service in a professional, heartfelt way. read more

This is the first laundromat where I've consistently seen the workers actively cleaning and sanitizing, and I LOVE THAT!!! It makes me so happy and it's honestly the reason I keep coming back. I always bring my heavy comforters here, and I genuinely feel safe using the machines because they're always clean. The customer service is great too, the staff is always helpful and attentive. I'll keep coming back for that reason alone. Cleanliness and good service go a long way! read more

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The place is always clean and no fowel smells very kind staff and never a bad experience. Very calm environment read more

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Very affordable. Clean and never too busy or packed. The staff is more than willing to assist if you need. Restroom is clean as well.

I don't recommend you come to this location, hoping to wash before work because you'll be met with lights turned on, but the doors will be shut and locked. Don't waste your time unloading your clothes. Don't waste your time coming here at all. You'll be met with nothing but disappointment read more

Speed Queen Laundry - Laundromat Near Me - Houston, Texas

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I'd been dropping my clothes off for the Wash N Fold service for years 5+ years. It was extremely convenient for my busy life. First, I had to stop dropping off my whites because they would return pinkish and/or dingy. Then, I looked past missing or damaged items for the sake of convenience. Now they've lost my ENTIRE load (15lbs). When I went to pick up my clothes, they tried to convince me I had already picked them up, and gave every excuse in the book. I asked for the video tapes to be rewind to see what happened, they agreed. I waited patiently. After a month of going back and forth, they said it's been too long to rewind the tapes past 30days to see what happened to my clothes. They offered "$50 store credit" for the loss... they must be out of thier minds!!! We finally settled on an semi-agreeable recompense ( I just wanted the situation to be over). I will not be going there again... unless I am absolutely desperate. read more

Meka was extremely helpful in redeeming my free wash coupon as well as explaining to me how to purchase and use the laundry cards. She also explained the specials going on for the month and explained they have different specials going on each month. The place is clean and they do offer cheaper rates after 11:00pm I believe. There's a vending machine for drinks and snacks as well as iPads for kids to use. Pretty cool laundry mat I think we'll be coming here from now on! read more

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Great laundry location Mr. Joe S. is a very kind employee. Nice time washing. My daught and I had a rough day.

Love that it's cashless, clean with many machines. The lady and man working there were extremely helpful and friendly. read more

Speed Queen Laundry - Lots of machines - Laundromat Near Me - Houston, Texas

The laundromat is very clean, the staff was great and has alot of large size washers and dryers. You don't need coins as it's a laundry card location and can used my credit card to add value to the card. There is a Tesla Charging station right in front of the store. A one stop shop for the Electric car owners. read more

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This place was VERY CLEAN. I love that you don't have to have cash to operate the machines. You get perks/points for using the laundry card which you have to pay for (put money on) to use the machines as the machines don't use your credit card. There's a sitting area for kids as well as well stocked vending machines and clean restrooms. If you forget your detergent or Landry needs, there's friendly staff in house to assist with purchasing. read more

This used to be a great place to wash or drop off laundry. Staff was always friendly and courteous. I have been going there for years, but yesterday was my last time. Apparently a new 'manager' was hired, who thinks she can set arbitrary prices for services people have been getting prior to her arrival. She was rude and lectured me about my sheets, wanted to charge me $23 per sheet to wash and fold. Unbelievable. I will find another service . read more

Service has been so much better, had to change my review.. a few of the employees here are always cleaning, good prices, thanks!

This place has changed its name to Speed queen but I know it as Huebsch. Sadly, this place has gone downhill. It used to be my favorite place to do my laundry because it was really clean and all the staff were always nice and willing to help. I feel like I knew most of them. They were always either cleaning or helping people. It was just a nice place to be and unlike other washaterias. Not only is it a lot dirtier these days, the new employees are unprofessional and rude. I've been coming here for a long time, and they've always had a service called the "one-dry guarantee" that I have used on occasion. Not only did the employee on duty absolutely refuse to honor this, he even had the audacity to rudely ask me, "who are YOU to tell me how to do my job?" Can you believe that? I suggested that maybe he didn't know because he's new. He didn't care and still refused. He told me he didn't even have to be at work, started texting on his cell phone again, walked out of the store and left. I still can't believe the experience I had! This was around 11:15 PM on Tuesday, Sept. 14th. I tried to find someone else to help me but no one else was on duty so I decided to just pay to run my dryers again. Around midnight another employee came in and I asked if they still have the one dry guarantee. He said yes and apologized for the guy working before him. It was nice, but it was too late. I already paid for my dryers. And I didn't appreciate being spoken to so rudely. Some of the other new employees don't seem to want to work or help either. The store just isn't the same as it used to be, it seems a lot has changed. I hope they work on making sure employees are knowledgeable and willing to be helpful, and they really need to start cleaning the store up again. It's actually been quite gross these past few times I've visited, almost like you don't want to touch the machines. Between that and the rude employees -- it might be time for me to look for another laundromat. read more

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Location always clean attendants are helpful I have been coming here weekly for the last five months

This is one of the cleanest Lavenderia I have ever been to. I live in Atlanta and came to wash clothes since the hotels washer and dryer was down. I love that's it black owned and they are proud of their business You will not be disappointed coming here read more

awful employees who have no idea about any laws surrounding service animals. i was nearly refused service due to my completely trained, unvested service animal and was discriminated against. i am disgusted with the way that these people treat disabled people. from ADA.gov: Q7. What questions can a covered entity's employees ask to determine if a dog is a service animal? A. In situations where it is not obvious that the dog is a service animal, staff may ask only two specific questions: (1) is the dog a service animal required because of a disability? and (2) what work or task has the dog been trained to perform? Staff are not allowed to request any documentation for the dog, require that the dog demonstrate its task, or inquire about the nature of the person's disability. Q8. Do service animals have to wear a vest or patch or special harness identifying them as service animals? A. No. The ADA does not require service animals to wear a vest, ID tag, or specific harness. read more

Speed Queen Laundry - Laundromat Near Me - Houston, Texas

I started going to speed queen shortly after moving here and at first loved it. My interactions with the staff were always positive and mainly the reason why I would pass up some laundromats to go to speed queen. But on the 31st of December I had the worst interaction with the manager named Nicole. It was 5am when I decided to come in and wash for the end of the year. When I got to the door it wasn't opening and Nicole was giving me a dirty look as if I was wrong for coming to use the services that are offered there 24/7. She didn't wanna provide any assistance in my confusion on their $.99 laundry special, and when I told her she was being rude to me, she threatened to refuse my service. In an attempt to come to some resolve and make her aware of her behavior, I decide to call and ask for her boss, to which she continues to be rude and ask me how she can help me when I'm literally asking for her manager. She told me to look online but the info of course isn't there so cheers to Nicole from speed queen, earning her establishment their first 1 star review of the year. And what kind of manager lies about their name to avoid repercussions. Very weird and very unprofessional read more

Quisiera darle menos de una estrella porque en realidad eso es lo que merecen como compañía contratando cualquier clase de personal. Tengo dos años asistiendo a esta lavandería y hoy como nunca me sentí de la peor manera la señorita que trabaja en el turno de la noche el día 03 de enero del 2025 me apagó las máquinas y me corrió del establecimiento con mi ropa dentro de las máquinas aún mojadas. Lo veo muy injusto porque yo nunca hice algún tipo de problemas en la tienda miente cuando dice que hicimos problemas. Nunca devolvieron mi dinero. La dueña de la tienda que revise esta reseña debería contactarme para retribuir mi dinero. Y aclarar esta situación con su empleada read more

Very clean slightly over priced. Please get new carts! The cart I had wheels were so bad it got stuck and i feel with the cart when brought up to someone I was told " I will tell my boss". Please do better that could have ended really bad and the lack of care for your customers safety lets just say this was not the laundry spot for me. read more

I rarely need to use a "washing" service (if that's what's called) but I just got a California King down comforter that got coffee on it so it was too big to use my washing machine. This place is neat and nice, the lady at the front was super sweet and explained how everything worked here, I don't know if is pricey but I think it was ok plus they have some tablets where the kids can play wile waiting and a snack machine! Overall good read more

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Today one of the employees ( young lady with braids) was really rude with me and I asked her to tell me her name to speak with her manager she treated me saying that she will call the police forcing me to leave the place. I felt embarrassed in front of the other customers.... 8/9/24 read more

I was a fan of this place since it opened. Something is going on and the place is not the same. Unreliable for dropping of clothes and having them done with quality or on time. Upper Management needs to be on location more to see how things are failing. There are good staff members here dont be mistaken. Some just don't care. Please look for the good people first. read more

Speed Queen Laundry - This is why having your clothes done by the staff is a bad idea. They come back smelling musky. - Laundromat Near Me - Houston, Texas

Very clean floors , machines,folding tables. Attendant very helpful no loud music. Families with children just came in glad I'm finished. I recently moved into this area and I'm very pleased with this business Kudos to the Owners. read more

Great customer service!!! Good rates if you don't need it same day so plan ahead! Will be back when I'm in the area read more

Its always clean or the attendant is cleaning. There's plenty of washers and dryers, about 4 different sizes for varies loads.

This place is honestly a lifesaver for me cause I work late nights. Not only is it close, convenient, and 24 hours, it is also super safe feeling to get my laundry done late at night even at 3AM. Located right off Westheimer & Dairy Ashford this place is truly a gem. The place is really well lit and not dingy/breaking down like some other 24 hour laundromats I've tried out. Not only that, they always have a attendant at all hours which gives me a lot of comfort and ease. The dude that always works the night shift is always super friendly and inviting! With the addition of Wi-Fi, clean bathrooms, and both card as well as cash payments this place is officially my favorite place to do laundry! To my knowledge they also do have reduced pricing late into the night after 11PM which works perfect for late night workers like me! read more

I got here at approximately 12:30am on 6/27/2020 and I witness the night shift employee post a closed until 7:00am sign in the window. After the associate posted the sign she locked the doors and got in a vehicle with whom I assume was her significant other and drove off. Waited around for 20 minutes and witnessed 5 costumers leave because this company failed to hire a responsible employee for the overnight shift. This Overnight laundromat attendant should be terminated immediately! read more

Speed Queen Laundry - Sign that the overnight attendant posted before riding off with her significant other! - Laundromat Near Me - Houston, Texas

This is my go to laundry Anthony does a great job always keeps everything so clean greeted me the as soon as I walked in the door he is always smileing he gives real good services keep up the awesome job Anthony I will be coming back for sure read more

They have large machines with fair prices, for the most part it's not busy but it really depends when you go. I've always been in the afternoon and it's been fine. They have over 100 machines so there's always availability. They have small medium and large machines so no matter how much you have to clean they can accommodate the amount. They also sell soap, dryer sheets, fabric softener, and laundry bags. Staff is nice and helpful when you need something and they have TVs playing if you need to wait for your clothes to be done. A/C is good so it's not an unbearable process they just don't have seats for you to sit because of COVID. Reloading your card is an automated process at a machine on the wall so you never need to bother staff, the reload is seamless and easy to get you on your way. read more

It is my 1st time here -Elsy & Nichole made my experience great! Nichole was great at explaining how the laundry money card works. This establishment is super clean!!! For my first time going to a laundromat - they made this experience great! Great workers. read more

I enjoy coming here a lot so many time for these pass couple mths. But for some reason I see this female staff that work there with long girly hair! (My girls always sit in the cart, well behave, do not stand up but well sit looking around) and all the staff that always there never say anything. "Of course I keep my eyes on them." They all welcome us with loves, the one that I see a lot with short cute hair always cleaning, nice and even got my baby a chips last 2 weeks. She have so much respect and would help those that need assisting. But the one that was there working on Monday around 4 something 5/30/2022 was very rude. Scream at me in front of everyone you not suppose to have your child on that carts or if something happen you sue us! She can say; please have your child off the cart due to in any fallen could happen, or some kind of respect for us especially around children. Who knows what good customer she have treated. This women need to be FIRE out that door. What customer services is this to the point I didn't dry my clothes and left the place. I love that place.... LEFT THE PLACE WITHOUT EVEN ABLE TO DRY MY CLOTHES, when I pass by she would bang her key chains on the table, over and over. I just had to end it. My own child would look at her ugly saying she is so rude mom! So upset, ask for her name and she turn around and walk straight back on me and yell again saying if you want the manager number get it, it on the wall. You are a grown adult should know better not to have them on the cart! WHO IS SHE? Here it is, to the manager please take this seriously into consideration!!! No child of GoD Jesus Christ should be disrespect! All I want on my day off is to spend time with the lil one, not for someone to rule it and to be yell and me ending up not WANT TO GO BACK FOR SOME FEMALE WHO CAN NOT GIVE WELL CUSTOMER SERVICES. Customer please be award of that staff inside of find else where place that there are staff that would give you the welcome you deserve. read more

Most washers were "broke " which was BS, but the white female was extremely rude which made me get rude and raise my voice when I spoke asking a question. Because of COVID19 it seems they don't want people in the state but having all the broke washers sign is just for the person there to be lazy. She wasn't doing anything for the time I was there except signing that inventory came in. She stood outside for no reason even the floor needed to be swept, with debris on it. But, I guess the company can waste money for someone doing basically nothing on week day. This location needed some rules as far as kids running around but her attitude will surely make people go to the New laundromat in SW that has same brand washers and dryers off Beltway 8. I'm sure someone in this area, like the homeless people that walk in will get angry and because they have mental issues will cause a problem. I typically spend $40-$45 to do 3 large bags of laundry at the same time. It's easier than staying home 3 days to do it but I'm for sure not coming back and I have come for 3 years. So if you're looking for a nice place to deal with friendly people don't waste your time or money coming to this place. I use to really like this location now I can say as of today I HATE it. read more

Speed Queen Laundry - Rude worker - 1 white lady, that has put sign that most of washers are "broke" . This is the first time I have seen her. - Laundromat Near Me - Houston, Texas

This is an update to my previous review. I don't believe they were open year when I post my first review. I was contacted by a manager to apologize about me not being able to reach anyone when I first tried to visit this establishment. They also asked me to come back and try their facilities, which is what I did today. First if you have issues locating this business the are on the side of the shopping strip if you enter from Dairy Ashford you should be able to find it. The facility is well maintained and they have a wonderful waiting area with 8 iPads to keep the kids occupied and they have wifi as well. This is a coinless laundromat. So you must purchase a card and load money on it to use any of the machines. The prices for the machines are as listed Washers $4.64 medium drum $6.24 large drum $2.84 small drum $8.64 Xtra large drum Dryers $1.59 medium drum $2.09 extra large drum This was a wonderful experience here and I will be a regular here. read more

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I recently utilized the "fluff and fold" service. I was happy with the customer service and how neatly the clothes were folded and packaged. The socks were matched and everything. The clothes were also folded in a way that made sure it didn't wrinkle The price is definitely reasonable. read more

This is my first time coming to this location and just asking how the system works to the staff and they ignore you and when they answer you they give attitude. Prices are outrageous and they still charge you to get a card where you put your money and pay for the wash. As a customer you should be allowed to recharge your card to any amount but the system won't let you, minimum 5 dollars. Air conditioning is off as well and dirty . Don't spend your money hir guys there are cheaper places and with air conditioning. This place is a rip off. They won't even pick up a dollar that some one dropped. read more

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This is the best laundromat I've found in Houston. it is clean and the machines work well. best of all, it is staffed by Trina who is friendly, helpful and hard working. She does a great job keeping the laundromat in excellent condition. read more

This place is a hidden gem! Never even knew they were here and read all the great reviews so we decided to give it a try. Our pipes burst during the winter storm, and we didn't have hot water for laundry, so we prepared ourselves to spend a few hours in a laundromat to wash and dry our towels and clothes. We had not been to one in years. This is not your average laundromat! It was unusually clean, it wasn't hot, stuffy, and dusty, the layout was really nice. They have a lounge with wifi and the machines are huge. I was actually excited to have a go at it. The lady working greet us was very empathetic to our situation. She told us about their drop-off service. Now we are hooked and use this every other week -- it saves us hours of work so we can do other important things like enjoying time with our kids and running errands! I especially want to tip my hat off to the woman who helped us. We're thinking she's the manager as she was training a new employee. Her patience and cheerfulness was heart-warming and it was just nice to see someone love what they do, eager to help newbies like us, and teach young employees with such kindness and grace. She's a sweetheart to us every time we drop off and pick up, we just keep forgetting to ask her name. We're really happy we found this place! Saves us so much time now. read more

Hours say 24/7 I got up figure I can do some laundry before going into work later. I come at 630am and it's close.

Every time I go here it seems that I have to go through an interrogation process just to get the code to use the restroom. I've been coming here for months and today I was really harassed as a paying customer just to get the code to the restroom (I think they change it daily). It's convenient due to the laundry card and tons of machines but EVERY TIME I feel like I'm being treated like a criminal just because I have a bladder. I definitely gotta find a new place to wash clothes. How should someone feel if every time they go to a business and need to do a simple human process such as peeing they are treated like a criminal. It's not right. read more