Zach and his team were absolutely amazing with our relocation move. All the guys were super…read morefriendly, quick, and very helpful with everything. I highly recommend them!!

Outstanding moving company! I was given a price range, $800-$1200, which is not easy in a move,…read moreand our ending bill was $850. They came with 4 strong workers, who worked non stop and handled our items with great care. They even put our beds together for us. We were very pleased and grateful for this wonderful company.

Very polite, considerate and on the ball team. From the first time I called them to the packing,…read moreloading and delivery of our household goods we were pleased and impressed. This job required three 26' trucks and team of six. Highly recommend this company in the Chattanooga area.

COOKEVILLE/ CROSSVILLE is where they came from; this was not a crew from Chattanooga…read more I have never left a negative review due to believing ppl generally do the best they can & we all have bad days; however this is a warning if you care at all about your things. When I called for my estimate I repeated several times how heavy my things are; even mentioned that everyone who has ever moved me says it's the heaviest they've ever moved. So when my 2 men show up my size my heart sank, but I thought some of the strongest men I've known weren't very big; however these guys were also very young & clearly inexperienced. I decided I would just have to help & maybe this will prevent mishaps. For the 2 largest items I suggest they take out the drawers to decrease the weight; they told me they didn't need to; I mentioned everyone else has taken the drawers out; he said they didn't need to. They barely got the dresser out (wall is pictured) drawers are easily close to half the weight of this dresser. Eventually they became concerned about the weight of my buffet & called 2 more men changing my rate from $165 to $265, but ok if that's what we need to get there. Again I suggest removing the drawers on the buffets; but nope they know what they're doing. In the end a 6 foot Christmas Nutcracker was broken (no pics because they offered to dump it) my antique vanity, I'll say came apart because they told me how I can glue it back (smh) & broke the slab of TN marble that went on the vanity (pictured). While making the damage report they kept asking for the make & date..clearly no knowledge of how valuable antiques are & why they are valuable (impossible to replace) but according to them they're going to find me another piece of TN marble & the pulled apart bottom half was on me to repair (smh). In the end my buffet did not make up to my new place and they're solution to this was delivering it to anyone I could find OR they will SALE it for me and give me the $. Imagine something dear to you just pretty much being taken away, but what could I do. The buffet is what I used for my largest TV so I ask if we can get 1 of the tables we'd already put in my storage unit to set the TV on & they said yes. I didn't go to my storage unit to watch what they were doing, but when I went to put something in there later I see they have now put a very heavy chair partially on the only part of this antique vanity they haven't broken (top half) and the leg of this chair is running through my box spring (pics). I put the heavy chair in the storage unit myself due to wanting to make sure it didn't damage other items & damn if they didn't do it after all. So in the end I have all these damaged items & the bed they kept saying they we're going to put together for me to sleep on did not get put together; maybe this was due to my time running out, but overhearing the team lead telling them to slow down & quit being so fast made me think I was good on time. I was told I'd be compensated for the damage & the price over all was reduced a little. The guys were super nice until everything really went left; I'm not angry at them personally; in fact they would have to admit I was a very good sport saying repeatedly "I don't love anything that can't love me back". This crew were just clearly not the 4 men & a truck for this job.

Customer service excellent they work as a team and the customer is the most important. Nick knows…read morethe business well and makes sure everything is taken care of. Darnell is good and so smart. They are kind and considerate with the customer belongings. Jennie meets with the customer and shows you how no job is too big.

Matt with boundless mover get it done guy. Thanks Matt for taking good care of me and my…read morepossessions. When I get ready to load up out of state, I will call you good company. People will not go wrong doing ambitious with you. In my opinion. At least I was treated very very well.

Packing and moving crew was great. Very professional and hard working. We would use them for the…read morenext move.

BEWARE of Making Moves, in Cleveland, Tennessee. We…read morestrongly suggest not using this company for any of your moving needs. We originally hired a moving company to move us into pods after selling our home. The company did a good job, but we could not get them to show up on time for work and would often be waiting until lunchtime or later for them to arrive. We decided to choose a different moving company this time. Making Moves, located in Cleveland Tennessee, had a few good reviews online. We did not do an extensive online search of the company because of our busy schedules. The owner, Paul Ridgeway, assured us from the very beginning that his company was different because his employees worked full-time. He said the job was their livelihood and they were dependable. We scheduled several weeks in advance to ensure we were on the company's calendar. Yesterday was the first day the moving company arrived. Although three employees showed up, only one truly worked hard. His name was Desmond. The other two worked extremely slow and would often stand around until we worked with them. Several times we had to actually start unpacking things ourselves and telling them what to do. One employee said he didn't go to bed until 3 o'clock the night before. He appeared physically worn out and was holding his shoulder. The owner told us the movers would unload three of our pods that day and would work until the evening if necessary to get it done. The movers said they do not take lunch but did take breaks. We ended up providing drinks and pizza for them because it was so hot outside and felt they needed to have plenty of things to drink and food to eat. The mover said they would probably only do two pods that day and unload the other four pods the next day, which was not what was discussed with the Owner. After checking with the Owner, they proceeded to unload all three pods. The next morning, Desmond, who is a wonderful mover, arrived on time. He told us he had some bad news that one of the employees (whose second day was yesterday) called out. He said there was no one else to help us until later during the day and that he would be working by himself. We knew he could not move the furniture and things by himself. My husband called the owner, who had changed his disposition and was now rude. He said he could not help it that people did not show up (after assuring us that his group of people showed up because it was their full-time job and livelihood). He said that Desmond could work alone and that the others would show up several hours later or whenever they finish their other job. Again, we scheduled this move several weeks in advance to ensure everything was scheduled, and the employees were available for our move. The owner was rude to us and has an "I don't care attitude". He went as far as to say he would pull his one employee off the job. We told him that one of his employees told us the previous day that he worked two jobs. His other job was as an LPN and 12 hour shifts. The owner became a smart aleck said that his employees only work for him and called the employee on the phone while speaking with us. The employee said that the moving job was his full-time job, but he also did the other job. The employee did not say he was PRN, but that he had another job. It was unprofessional for the owner to call his employee in an attempt to prove he was correct (which he wasn't). After listening to the owner's " take it or leave it attitude", we chose to leave it and find another moving company. After we got off of the phone with the Owner, he called back, trying to get us to let Desmond start alone and work for several hours, possibly longer by himself. We told him that was not our agreement and that because of his terrible attitude, we would find someone else. We praised the work of his employee Desmond and told him he needed to treat him very well. I went online and did an overall research of this company and Paul Ridgeway, the owner, has some terrible reviews. Please use caution and avoid this moving company. I wish people still had moral integrity and a willingness to go the extra mile.

Unfortunately, I am having to give my first negative review. We are in the process of selling our…read morehome and have been attempting to work with this moving company. We had two previous buyers pull out of contract, so as a result we have had to cancel our move twice. I understand how this can be frustrating for a business. I myself was frustrated and very sad that our house did not sell and we were having to cancel our move. Much of my communication with these movers was via text; therefore, I canceled our move via text, which I will post below. As of this week, our house is selling--a huge blessing right at Christmas time! With this news, I reached back out to southeast movers to book. Unfortunately and to my surprise, whoever I was speaking with was very rude with me and accused me of never canceling our previous move, so he was aggressively refusing my business. Honestly, I have never been spoken to like this from anyone, especially not from someone who may be trying to run a business and gain customers. I can understand if a company cannot work with me because of previous cancellations; however, you do not need to be rude or ugly. There is a respectful manner to discuss things like this. I am posting proof of my cancelation with the 667-7569 number, which is still one of their active numbers. I would like to end by saying that I know this can be a stressful time of year and that everyone has bad days and is deserving of grace. When you are running a business, how you treat people is everything. And because of our encounter today, I was forced to take my business elsewhere. ETA: I am posting my review here from Google because the photos attached to my original review were deleted, leaving my feedback without photo evidence supporting my claims. Truly, my only intentions here are accountability and preventing others from having the experience I have had.

Extremely disappointed. They left our house a wreck, and didn't finish the job. They promised us…read morethree men, we got two. They promised us one truck, we got another. Factors that lead to the job being much longer than necessary. After two broken promises, David said he'd take an hour off the bill ($125.) Then he communicated with his team, and due to their poor management, they broke their word from start to finish, and then took back their offer to take an hour off the bill. Very shady. Unreliable, undependable, and poor business ethics. I wouldn't ever use them again, nor recommend them to my worst enemy.

I've used these guys two times, and both moves went great. Very friendly and careful with my…read morethings. The price was fair as well. I hope I don't need or want to move again for awhile, but I will call them back if I do.

The Motivated Movers team moved us yesterday from our Ooltewah location to Cleveland, TN. Both…read moreresidents were just under 3,000 square ft. We also had a steep driveway for our move out. Our 3 man crew showed up on time as scheduled. The were very professional, and experienced. Knew what they were doing and carefully wrapped our stuff well to protect it . We had 6 rooms and a garage with plenty of stuff. They worked hard and fast. It's worth noting that they had to carry all our furniture and boxes down the driveway to get it in the truck. The rate for the 3man team was $165/hr plus $165 travel fee for the 30 minute trip from Ooltewah to Cleveland. Everything went great and it took 4 1/2 hrs all in. I would recommend this company!

I would give them a million stars if I could! Josiah, Jesse, Michael, and Evan are a move day dream…read moreteam. Candidly, I've never had a positive experience with other moving companies I've used in the past, and I was a basket case of stress in the weeks leading up to move day. This crew was phenomenal and made the whole experience easy and FUN. They were super efficient yet took so much care in protecting all my belongings, I felt like a genuinely valued customer. They were clearly experienced pros and they were so personable! The whole process from beginning to end was next level: I'm a bit neurotic, and Clint from the booking team included every single detail I wanted in the notes and made sure my move was set up for success. Anthony on their customer support team was super proactive about keeping me updated, and Anna is a truck driver HERO. The mountains around Chattanooga are a fiasco.... Trucks get stuck and tip over on a regular basis but she navigated the mountain like a BOSS. And the platform..... Getting my own dashboard with all my important move day information in ONE PLACE is literally revolutionary - Who knew moving companies are evolving with technological advancements?! It was so great and timesaving to not have to search through emails to find info. I particularly enjoyed "meeting my team" ahead of time and getting to review + tip afterwards via my customer dash. Very clever concept and whoever developed the platform is a straight up genius. Love seeing a moving company care about their customers so much they work to revolutionize an industry that is not traditionally known for providing a great customer experience. I loved the whole process. I can't thank this team enough - You have definitely made me a lifelong Bellhop fan!

Horrible moving company! They lost and damaged $8,000 worth of items, some which were…read moreirreplaceable. Phone lines and emails seem managed by AI or bots. Nearly impossible to talk with a person. Horrible experience, horrible customer service, horrible pack job. High price and big disappointment. Do not use this company!