Annie P.

Doodle dog owners, Posey Pups is THE place for grooming in this are for those cute doodle cuts! We've had such a great experience here each and every time that we've brought our dogs for their grooming services. I'd honestly recommend any dog owner (doodle or not) to come here. Firstly, appointments can conveniently be made through their website after creating a profile, where you can: 1) add multiple dogs, 2) upload vaccination records, 3) choose your groomer. Confirmation texts are sent to ensure that your preferred appointment time is accepted. Secondly, they also send photo updates and text when your dog(s) are almost done so you can head over and pick them up! They're also very communicative and provide updates on whether or not they could cut/style them in a certain way and have always checked in before doing anything drastic. They offer full service bath and grooms, just bath and brushes, and styling. We were able to get the Posey Cuts a few times and our dogs turned out great. Their pricing is reasonable for the area and is dependent on your dog's weight.

Alice P.

I decided to try out Posey Pups after our previous groomer, Bessie (at Bessie's Grooming), got weirdly aggressive with us after her husband got attacked by a dog mid-groom (not our dog, but it felt like she was punishing everyone for one owner's mistake). Posey Pups is $150 (before tip) for my "Bernedoodle" to get a bath & groom, and it takes about 3 hours, and they do such a great job! As someone who had never had a "doodle"/poodle mix before, they were kind and patient with me (instead of condescending and judgmental) in teaching me about caring for my dog's daily brushing needs. My dog, Chestnut, is 80+ pounds and is still a puppy. Our previous groomer had traumatized her with cage drying, but Posey Pups, I think, has been very patient with her (i.e. if there have been any problems, I don't know about them). If you have a bigger and stronger dog like I do, I recommend you select Alex or Kevin as your groomer (the store specifically recommended them to me as well). I had originally asked Hye Lee to be my groomer the first time around, but I was told she actually found it immensely difficult to work with Chestnut because she's so big and strong and has puppy energy, and I'm not trying to make any of my dogs' groomers miserable! They do a great job with cutting her hair, and they also text me progress photos. Highly recommend Posey Pups, especially if you have a poodle mix.

DC T.

Dropped my 2 Yorkie/Toy Poodle puppies off for their Summer cuts. Alex did such a Great job and Cameron at the front desk was also super friendly. We are Happy and will Definitely be back! :-)

Jinny K.

My usual groomer was fully booked for 2 months so I decided to try this salon per my friend's recommendation. I was able to get an appointment the day of, on a Saturday, and they took Dumbo, my dog, in with no delay. The male owner seemed very proud of all the groomer's experiences, and emphasized dumbo's groomer's history with show dogs and how good she is with dogs, assuring dumbo will be much less stressed after the groom compared to other salons. They're about twice the price of my usual place so I thought they must be very good. I didn't mind paying a lot of money for good service. They sent me a picture after the bath to let me know how dumbo is doing, which I appreciated, then sent me an estimated pick up time. I was able to pick dumbo up exactly at the pick up time, which I also appreciated. However, when I got home, I saw that his ears were a bit red and irritated and had some areas of blood. Dumbo was depressed and refused to eat/come out of under my bed. With my regular groomer, he usually just goes under the bed and comes out to eat but this time, he even refused to eat. Next day, I was checking him out and I found a red blister-like cyst on his right ear flap. I took him to the vet and they recommended excision and biopsy surgery. The vet said it was likely from bad grooming and that it's a hard area to do surgery on. While the vet assured that it is likely a benign histiocystoma, he said he couldn't be sure until the biopsy. Dumbo is an otherwise healthy male dog with no other medical history and this was the first time I had to go into the vet besides our annual check up. While Dumbo did look pretty and smelled nice after his full bath and groom + teeth cleaning, I will not be returning to this salon. I hope pet owners are vigilant about these kinds of incidents.

Heidi L.

Second time for pregrooming :) Posey is getting busier! Pregrooming is to maintain the good shape of pup's paws and legs shape, ear cleaning, trimming/filing nails. I don't think I covered all services, but it's the basic care for maintaining their groomed shape. It's really quick 30 minutes maximum duration. The care is very thorough and professional. Our pup is pleased as her first time. Wonderful people and super friendly. * Don't expect to get text updates of this short service *

Peiling C.

Very meticulous with their work. They updated us throughout the process. We couldn't be happier with how soft and fluffy our boy turned out!

Sharnitta R.

I waited a few weeks to write this review until my dog was better about MY experience. I wish I had a great experience like others but I've been in total shock due to the grooming experience I had at Posey Pups. To start, this was my first appointment with them. Setting up the appointment online was easy. You fill out a long questionnaire and they'll either send an email or text confirming. I scheduled my 7 pound Yorkie appointment for noon on January 23, 2022. I get to the appointment early so I waited in my car. At noon I entered the business and was greeted by Hayle. She appeared to be nice and experienced. We went over what I wanted to be done to my dog. I recently moved to a nearby area and my baby needed some care. She recommended cutting his body hair down with a #7 and she'll clean up the face. I said ok sounds good. I told her I gave him some anxiety meds to relax him about 40 minutes prior so she shouldn't have any major problems. Note: for my dog, it starts working within the hour. She said ok and that the service will take about 2 hours. I said no problem. I prefer the grooming specialist to take his/her time anyway. I drive away to run some errands. Unlike other reviews, I never received progress photos during the wait time or any other communication. One thing I am not fond of with any business is inconsistency. If you do for one customer, you do for all for a great customer experience. Nevertheless, I wasn't bothered by this. I didn't read anywhere on there website or in the establishment that it's policy to do so. I received a call around 2:04 pm that my baby was ready for pickup. During the call, the gentleman did not once mention any incident that happened during the service. When I walked in (I'd assume) the same gentleman who came to the front is the one who called me. He probably was the owner I don't know but he said my little guy's right ear was snipped with scissors by Hayle. (See Photo) This is probably why I didn't receive any progress photos. I asked how did it happen and then during his explanation walks in Hayle and she stated that my pup wiggled a lot and he quickly jerked his head while she was using the shears which caused him to get the snip. She said she applied pressure to stop the bleeding. I get things do happen but what she said next I was floored and it was unprofessional. Hayle went on to say my pup is "weird" and he doesn't like the cutting with shears but he was fine with the clippers and that she thinks the meds wore off. As if there's something wrong with my dog. First, his meds didn't wear off. If you don't have experience with handling different temperaments of dogs just say that. Second of all, don't be rude and name call. Hayle also said she wasn't able to complete the service. However, they charged me the full price of $75 and then gave me a $10 new customer discount. Which they probably give every customer since it's a new business. I even still tipped $5 for making me aware of the situation but honestly, it left a bad taste. No matter how many apologies the guy was giving me. When my dog was brought out he was trembling and he looked so scared. His body haircut was ok. The skin between his eyes was so red though. (See photo) This is because Hayle cut too close with the clippers. His right eye also looked irritated and inflamed. My little guy was so nervous and whiny he slept the whole ride home. Once he was back in the house I noticed he was very sensitive on his left front forearm and wrist and that his right eye didn't look right and wouldn't open. (See photo) I called my vet the next day when his eye still would not open. My vet gave me some phone advice to care for the cut on his ear and his right eye so that I would not have to pay for an emergency vet visit to be seen. I followed my vet's instructions and my little guy's eye cleared up in exactly five days and his ear developed a scab showing it was healing. My dog was off-putting for days after this appointment. Today he is fine and is back to his normal self. I, unfortunately, do not recommend Hayle and will never patronize this business again. They are AKC Safe certified. Which any grooming salon can be by taking a online class and passing the test. It's a safety course. What does mean a lot to me though is the level of experience and training the groomer has and I don't think she was it for me. I will take the hour drive back to his original groomer who services are over $100 but my dog was always happy before and after grooming service and he has never had an "incident" where he bled. I'll pay the extra money for a safe grooming experience and peace of mind elsewhere.

Bryan K.

Got recommended by a friend and got to try their cut. Staff was welcoming and I am very satisfied with the out come of my dogs grooming. Thank you Yoo-Bin for the job well done . Will definitely try other groomers I've seen on their Insta page to see which groomer I like the best for the future. Really hoping they will stay consistent unlike other groomers I've been to.

Ashley J.

My dog NEEDED some TLC and Posey Pups did exactly that. He was SUPER matted and our usual groomers said they'd have to shave it ALL off and we were like no. So we went to posey pups and they made him sooo cute! Hailey (the groomer) did so well with de-matting his paws and preserving his fluffiness around his legs and face. He's never looked cuter than ever! GO TO POSEY PUPS NOW!

Gabrielle W.

Love their attention to detail. They truly care about my pet and send me text updates about throughout grooming session. They are also honest enough to tell me my dog was not due for a cut and charged me only for washing. I have visited them three times and had pleasant experiences for all visits. Hopefully they roll out royalty program of some sort since regular pet upkeep is expensive

Kaye E.

So... finding a groomer for my dog can be difficult because he can be difficult. I just relocated from California and I had a great groomer there so I knew it was going to be difficult to find a new groomer. I had gone to another groomer in the area but was not satisfied with their services because they ended up cutting my dog but never told me that he had a cut and there was blood on his WHITE fur. I get accidents happen but at least tell me instead of me finding out later that day. I decided to call Posey Pups first and spoke to the owner who was super informative and answered all the questions I had. I also asked about taking dogs that could be difficult like my dog can be, but he said to go ahead and bring him! In the past my dog is usually done no less than 2.5 hours, but they finished him in under 2 hours! I am so surprised and very happy with their service. They were super friendly when I walked in and greeted me with my dog to make sure he was ready to go. While I was gone they sent progress photos to update me on my dog and also even messaged me the timeframe he would be done! **I'm definitely coming back here and I strongly recommend them to anyone who is looking for a groomer!!**

My dog has a sever separation anxiety where the previous groomers that I've took her, they always called me to pick her up ASAP because she barks too much. And after she comes back home, she would not eat or drink and just sleeps all day long. After I switched to posey pups, I can see she's less stressed out which is the most important thing for me. I really appreciate that the groomers always takes time to listen to what I am looking for and explains in details what they are going to do. Also they text you with the pictures of the process that they are doing which I think it's really nice.

Tiffany K.

I decided to try a new dog groomer as I saw it recently opened with great reviews. My Pomeranian had her first appointment today and I was very pleased with how quick it took with the quality of the service. The appointment was less than 2 hours and they texted me pictures of updates throughout the process. Chloe usually has anxiety with places She's not familiar with (which I'm sure a lot of dogs do) so I was very pleased with how much care they provided for the both of us. And shall I say the results were also very beautifully done.