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    POS Solutions

    1.0 (1 review)
    Open 9:00 am - 6:00 pm

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    8 years ago

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    uBreakiFix by Asurion

    uBreakiFix by Asurion

    (37 reviews)

    When emergencies arise with electronics and you need now (can't wait for insurance,replacement,etc)…read moreit's great to know that uBreakiFix is there for such unplanned/unforeseen events. They were friendly, professional and so very efficient; Had iPhone fixed and operating like new in under 30 min Had iPad repaired with same day service Isaac V was attentive and good mannered TY

    I rarely leave reviews, but this experience was frustrating enough that I feel obligated to warn…read moreothers. I brought my GameCube into this shop expecting a straightforward diagnostic and repair. I was initially told that I would receive an update relatively quickly. Instead, I spent over three weeks chasing them down myself, making multiple calls just to get any kind of status update. Communication was essentially nonexistent unless I initiated it. When I finally did get a response, I was told they couldn't even properly assess the system because they didn't have the correct visual cables to test a GameCube. That alone was surprising--how does a repair shop accept a console they aren't equipped to test? It gets worse. When I arrived in person, Devin D told me that they had been able to see the GameCube working while it was in the shop. This directly contradicted what I had just been told over the phone. So which is it? Either the system was tested successfully, or it wasn't even viewable due to missing equipment. The inconsistency felt dishonest and left me with zero confidence in anything I was being told. At that point, I asked for a refund due to the lack of progress and the conflicting information. I was told that a manager would follow up with me regarding the refund, but given the pattern of poor communication and contradictory statements, I have little faith that will actually happen without further effort on my end. Overall, this was a disappointing and unnecessarily stressful experience. Between the long delays, lack of basic equipment, and inconsistent explanations, it felt like my time--and trust--were not respected. In hindsight, I would have been better off attempting the repair myself or going elsewhere. I strongly recommend others think twice before bringing their devices here.

    POS Solutions - itservices - Updated May 2026

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