1. Portugalia Sales

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Newark, NJ

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Portugalia Sales

3.2 (9 reviews)
Ultra High-EndElectronics, Appliances
Closed • 9:00 am - 6:00 pm

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american appliance warehouse

american appliance warehouse

1.0(10 reviews)
1.5 mi

I thought everything would be great with these people. Got a good fridge at a decent price. Paid…read moreextra for 3rd floor delivery. Met with the boss who scheduled delivery and PROMISED me haul away of my old fridge. Delivery day came, 11/6, the delivery guys brought up my fridge no problems. But, when I told them about the haul away they insisted they don't haul away from the third floor. If delivery is to the 3rd floor, isn't it safe to expect haul away from the 3rd floor too??? Called the store, spoke with Michael, who said he'd call the delivery guys and insist on the haul away as he saw it on the order. He called the guys, but, they continued to attempt to leave my home without my old fridge. I called Michael back, he requested I give the delivery guys my phone. I ran outside to do so, he speaks with them telling them to haul it away, they still left my property without the old fridge! I call Michael again to explain he then tells me he will speak to the boss and have her send the guys back tomorrow to haul away the old fridge. He said he would have her call me to get this issue rectified. She never called me. Everyday I'd call, Michael would give me a story, she's not there, she'll be there later, she was supposed to come in but didn't make it. Day after day of excuses. My old fridge still sitting in my kitchen. Today, I showed up there. And wow, the boss was there! What a surprise! First, she pretended like she had no idea who I was. Trying to completely ignore her condescending, arrogant, and disrespectful attitude I refreshed her memory. She tells me she didn't know the delivery was on the 3rd floor (MY RECEIPT CLEARLY STATES 3RD FLOOR DELIVERY). She then proceeds to say she didn't know the haul away was on the 3rd floor??????? IF YOU USE YOUR BRAIN, if the delivery for a new fridge is on the 3rd floor, you have to disconnect the current fridge on the 3rd floor to install the new fridge on the 3rd floor wouldn't the haul away of the old fridge also be on the 3RD FLOOR???????? And tells me she didn't know the delivery guys don't haul away from the 3rd floor. How do you offer services and then say "I didn't know they don't do that". You're the boss, are you not? Isn't that something you should be the one to know?!?! And then to top it all off, she recommended I post my old fridge online and find someone to haul it away for me. She also proceeded to tell me "and you got a beautiful fridge for a great price" kind of like shut the fuck up and be happy. Like they did me some sort of favor. I had plans on buying a few other things here I will NEVER return. I hope and pray nothing happens to this refrigerator. I paid for an extended 2 year warranty and hope I never have to use it. After reading the other reviews I'm more than certain it'll be a horrendous experience getting them to service my fridge if needed. Wish I could give ZERO stars.

Clearly a fraudulent, scam business. The washer dryer combo (all in one) unit that they sold to me,…read moredid NOT turn on at all. I tried all possible means to reach out, give them video, etc. Till date they haven't cared to even provide me their phone number to talk - and all my calls go to a voice mail that is never returned back. I will update this review if they still can replace the unit with something that works (turns on!). Clearly a word of caution for any potential buyer.

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american appliance warehouse
american appliance warehouse
american appliance warehouse

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BPC Appliances - Toast to our grand opening in Linden, NJ call for service 908-357-9334

BPC Appliances

4.0(2 reviews)
8.4 mi

we bought a washer and dryer 2 months ago from here. Customer service was always good, very nice…read more We had an issue with the washer and a tech went out and fixed it quickly. Recently the dryer stopped working, we called the store since it was still under the warranty. The woman who runs the store was helpful and offerent to give us a new dryer. Delivery was set up and on day of delivery, the guys told us they're not bringing in, that they weren't told to do that. That information wasn't shared with us prior to delivery, we took the door off so the guys can easily bring it in. The guys that delivered said they have to call the store to ask about it but instead drove off without saying anything. I called the store to speak to the woman and express my frustration. She told us that guys had somewhere else to go and wasn't going to pay for them to bring it inside and install. I didn't ask to install but to bring inside since we werent able to and if they didn't want to install, we could do it. Unfortunately she kept saying no they won't do it, she's not their boss, and can't tell them what to do. It was left outside on a rainy day. I explained my issue with that and i don't think it's good customer service especially since we were sold a dryer that only lasted two months. She then proceeded to get defensive and blamed us for breaking the dryer. That was even more frustrating and I told her that I won't be using her store any further and won't be able to give a good review and she then hung up the phone on me. It's a shame because up until today, they were great. The store was nice, had a good selection of items which even used, looked pretty new. I also need to replace our fridge, stove, microwave but will need to look for another store

Technicians were great at scheduling a prompt appointment and resolving the issue efficiently…read more Would recommend them for all your issues with your appliances.

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BPC Appliances - We have stoves, washers, dryers all in working condition with our warranty.

We have stoves, washers, dryers all in working condition with our warranty.

BPC Appliances - We have variety of models and prices all sold in working conditon

We have variety of models and prices all sold in working conditon

BPC Appliances - Always have new inventory

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Always have new inventory

Portugalia Sales - electronics - Updated October 2026

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