They were fantastic. We disembarked the cruise ship in the morning but wanted to do some last minute exploring in Vancouver before a late afternoon flight. The whole process was as smooth as possible considering all the traffic at Canada Place on a busy port day. We opted to have our luggage delivered to us at departures so we could ride the light rail to the airport without luggage and it was the BEST CHOICE. read more

So glad we chose to use PorterGenie when disembarking from cruise in Vancouver! It was great to pass off our luggage then walk to Stanley Park then to Granville Island and not have to go back downtown to get our luggage. We got to the airport early via the SkyTrain and they were there with someone else's luggage so they texted to see if we were there yet. They would have brought our luggage back at our planned time but it worked out great since we were already there. We would definitely use PorterGenie again. read more

So easy and reliable! Great experience and made our day in. Announcer easier knowing our luggage was safely stored.

Performed as advertised, The drive met us after the cruise as stated in our quote, stored our luggage for approximately five hours and met us promptly on time at the vancouver airport. All items transported and retrieved have to say it was well worth the money. read more

We had an awesome experience. The time we selected didn't work for the driver so he asked if there were other times or better places that he could meet us. He met us on time and he was great. Just note, they let you know (several times, bolded and underlined) "to tip your driver as it is customary for service employees to receive gratuity in Canada." read more

We could not store our bag at the Air B and B so our host suggested Porter Genie. It was great it allowed us to explore Canada without the hindrance of our bags. Ben our porter was super friendly and helpful. read more

This company was fantastic. Easy to work with, responsive, and helpful. David was there to pick up my bags at the appointed time, and even though I was running late, he came back an hour later, got the bag, and then delivered it to me at the airport. As I was traveling with two little boys, it was immensely helpful for me NOT to have to cart my luggage around the city. I would not hesitate to recommend Porter Genie, or to use their services again. read more

Excellent seamless service, could not have asked for more! David was the best and in addition to being punctual, professional, and courteous, he gave us great suggestions for our day in Vancouver that really made our day special!Thank you David! We love PorterGenie. Would absolutely use again!!! read more

Quick and easy! Would highly recommend them. We had more time for our holiday and did not waist the first and final day sitting in Tim Hortons waiting for the Airbnb to be read or for our flights. Both the guys who dealt with us were really nice and friendly! Five star service read more