Can't give these guys anything less than 5 stars. No, really, I can't. ;) They take very good care of me before I took delivery and even after - they stay true to their promises even if it takes them a while. Definitely a great team. Looking forward to buying again in the future! read more

Adrian Jacobs was my sales rep, and he was very professional throughout the sales process. I highly recommend Adrian. I had a post-sale issue come up and Mike Marsh, the GM, did the right thing and took care of it. read more

This review is for the service dept. DO NOT DEAL WITH THESE PEOPLE!!!! I have an 18 panamera on lease w 24k miles. we bought tires from discount because the price at the dealership is insane. Discount found some unusual disfiguring to the drum of one wheel. took video and went to porsche to see what they thought and if we could drive the car. they looked at the video and immediatly blamed us for damaging the wheel. imagine a bubbling in concentric distances around the wheel. I said I didnt hit anything but i brought the car to them to look at it. Upon inspection they said it was clearly our fault. Im doubting that but will have it further inspected. the real rub is that they tried to charge me 3300 for a new wheel and TPMS when i found the same wheel from several other dealerships for half or less than that. When i talked to the mechanic about the wheel and I said i thought the metal on the wheel is likely thinner than spec and was stressed he said no if the aluminum had been thinner, then it would be porous and leak air. I asked if he was an engineer or had ever seen anything like this. both responses were no. These folks are dishonest and care 0 about their customers! read more

David Loder was our sales professional, and he did an outstanding job for us! We test drove a couple different vehicles and settled on a Panamera 4 as the best choice for our needs. David is very knowledgeable about the Porsche products and brand. He introduced us to his support staff and the service folks we may deal with going forward. Everyone at Porsche Plano is friendly and helpful. Our buying experience went smoothly and was a pleasurable experience. Thank you David and Porsche of Plano! read more

Jeromy Boulet was my sales associate and made my first Porsche purchase a great experience. Guidance was provided throughout the process and communications were regular and informative. Follow-up on my questions was timely and complete. The delivery process was a fun experience as well. In addition, I have been given introductions to many of the other team members at Porsche of Plano and made to feel very welcome in all departments - from service to parts to sales. Jeromy made it a point to connect me with members of the local regional PCA club as well. Overall, a very professional and fun experience purchasing from Jeromy at Porsche of Plano. read more

Best car buying experience ever and I would highly recommend Owen Scales who did an outstanding job for me. Highly recommended.

Jeromy and Porsche of Plano were a breeze to work with. We were coming in from out of town and got there close to closing. He was very patient and allowed us to test drive the vehicle that evening. He took a look at our trade that night then offered us what I believe to be a fair offer on my old Porsche. We drive back the next afternoon, signed the paperwork and were out of there in time. The process was simple and everything was very fair. I would definitely do business with them again and am very happy with my new Porsche. read more

Just bought a new Macan Turbo off the lot @ Plano Porsche. Neil Conklin was fantastic. Very knowledgable and took the time to answer my questions, never pressured and great follow-up during the sales process and afterwards as well. Highly recommend Neil and Plano Porsche for your next Porsche purchase. read more

Leased a Macan for the wifie last week after wasting 3 hours at Lexus up the road. The process could not have been easier. Our sales associate, Neil Conklin, was helpful and genuine. This was truly the polar opposite approach vs. the Lexus sales guy who was you typical greasy car salesman. read more

I have been in this location at porsche plano twice with my porsche cayenne 2010 but had a very bad experience. The first time i took it there was to change my breaks booster which cost me almost 2000dollas.Drove the car out of the facility and still realized it was wasn,t fix because the same problem was occuring.I had to bring it back 3times untill one of the associate had to intervene with who ever was repairing the truck before the problem was finally fix..6months later i took the same truck to the service department for cranshaft replacement.They price me 2800+dollas for the repairs but 6months later the same problem occured with the truck..I toll the car to a local mechanic and he told me the cranshaft was broken..i called the service department and was told to toll the truct back to the facility for check up..The risk to toll the truck back for check up based on the first experience was not a guarantee..The local mechanic replaced the parts ,half of the price i paid to the so called dealership which didn't last for 6months..My advised to the public is that,the ideas we got to take cars to dealership for proper repairs is fault ,some of the mechanic are not experience but they prices are cut throat. one would have thought taking your car to the dealership will be safe for repairs but the that is not the experience i have had for the two times i took my truck there..Watch out.. read more

Loved working with Colin! Process was very easy and everything went perfectly! All my questions were always answered quickly! Loving the new addition, such a fun car! Thanks for everything! read more

From the moment we walked in the door we felt welcome and respected. We were focused on purchasing a Macan but needed guidance to determine the specific model. David was very extremely helpful showing us the differences and similarities... and amazingly patient in tracking down the exact configuration we chose in the end. We truly felt welcomed into "the family" as he introduced us to various members of the staff and showed us the facility. read more

I will never buy a car from them again. Instead of doing the right thing, they will push into car just to make sale, no matter how bad the deal. They don't back up their promises. After, a lot of back and forth, they do not return phone calls. I will stay away. read more

This review is for the service department of Porsche Plano. They serviced my Boxster S for six years and now they are servicing my Macan S. Although neither car was bought from this dealership, everyone in their service department that I have dealt with has been knowledgeable, professional, courteous, honest and terrifically helpful. They listen to the customer's concerns and problems and keep accurate, computerized records to make certain that everything is tended to correctly and the first time around. read more

Never thought I would buy a pre-owned Ford F-150 from a Porsche dealership, but I did! Chris Allen went out of his way to accommodate my schedule. The vehicle was nicer than comparable ones I looked checked out at other Ford stores. I was a little apprehensive about going in the Porsche store to buy a $30K truck but everyone there made me feel welcome and pleased I was buying this vehicle. Suzanne in the business office had everything ready to go and I was on my way in no time. They don't keep many pre-owned off brands on the lot, only the best ones! Worth checking out for sure! Thanks for the great buying experience! read more

i contacted Mark Laurenzi after reading some reviews on yelp. We owned an old Porsche Cayenne and I was looking to purchase my wife an updated model with all the current bells and whistles and accompanying warranty's. I chatted with Mark and told him what I was looking for on the trade-in and pricing on the new model. Mark was accommodative and quick with his response. I purchased the new car easily and with out any of the "sales pitch." Part of our reason for buying the Porsche from Porsche of Plano was the poor service experience we had at park place. I voiced my concerns with Mark and he spent time walking me around the dealership. He introduced me to both the service manager and sales manager. Mark gave me his direct contact information for future reference. Once my wife's car was purchased he came to our home to set up our garage door clicker for the new car and dropped off a loaner while the new cars windows were being tinted. Mark went the extra mile giving us good solid customer service and yes, it does matter, that's why Porsche of Plano won our business. Mark is currently on a search for a car for my needs and i expect swift results. Sincerely, A satisfied customer. MW read more

Neil and Jon were great. They responded quickly and were very easy to work with. I would recommend Boardwalk Porsche all day long.

Jeromy was fantastic to work with. He did everything he said he would do. When I arrived at the dealership, the car was exactly as described. I felt no pressure to make a decision and the entire staff was welcoming to me. They were friendly and quick to answer any and all questions that I presented to them. Now to the car. It is a top notch specimen. Beautiful condition and exceeds my expectations. The overall experience for this process could not have been any better. You cannot go wrong purchasing from Porsche of Plano! read more

I worked with Mark L at Porsche of Plano. He was very helpful and tried to accommodate everything I requested. He's very knowledgeable and unbiased. Had one of the best test drive experiences with him. A very cool guy. The whole experience was smooth. Mark was even kind enough to drive 45mins to pick me up from the airport on delivery day! Truly appreciated that. Worked with John G on a very good deal. Absolutely love the dealership and facilities. People are so friendly there. Much much better than Austin Porsche. I would definitely come back here for another Porsche in the future. And lastly, the car is bloody fantastic!!! read more

Best Porsche dealership ever. Sales manager Jon Griggs Sales advisor David Loder and Mark Laurenzi Were all best people I met there. Straight forward no games. Took care of me and my husband in every way they can possible. I love my 2014 cayenne more because of these great sales people and manager!!!! Must go see them my friend already went and said the same about them! read more

We just received our Macan S from Porsche of Plano! This was, by far, the best car buying experience we have ever had. Jeromy Boulet, our salesman, was exceptional. He kept us updated on delivery, quickly responded to questions, was patient, courteous and a pleasure to deal with. When we received our car, he carefully went over the details and followed up the next day to make sure everything was going smoothly. He encouraged us to call or stop by at any time with questions. We'd highly recommend dealing with Porsche of Plano and Jeromy! read more

I recently purchased a car from Porsche Plano and I can say that I was pleasantly surprised. Of course I would expect excellent service from a Porsche dealership but I was purchasing a lightly used car from them that wasn't even a Porsche brand car. They were great to deal with. In particular, Colin was very down to earth and did not employ the typical dealer tactics and instead just laid out the cards in a very open and transparent way. Even a week after my purchase I have no regrets. Thank you Porsche Plano! read more

Plano has serviced my Boxster for a few years and always to a high quality and service level, I would highly recommend buying from their parts department and also from having John Gladwill work on anything I own. Early in 2015 I put a deposit down for a GT4, my salesperson Jeromy Boulet was excellent in communicating my place in line, getting the car spec'd, and ultimately delivering a much sought after car. Jeromy was entirely straightforward, easy to work with, and drama free to get a car I'd been hoping Porsche would make. This is my 5th Porsche but my first thru Porsche Plano. read more

Just got my second Porsche from Porsche of Plano. David is my sales rep and is always very courteous, knowledgeable and professional. Overall it is always a very pleasant experience. I have been a customer for almost 3 years and David always goes above and beyond to help make the Porsche experience an excellent one. The service team is also a great asset. Tim is my service rep that is always prompt and eager to take care of any issues. Thank you to everyone at Porsche of Plano. DR read more

Excellent costumer service. Jason was very professional he made us feel at home. We were very impressed with the condition of the vehicle and the timely manner in which our purchase took. Jason never pushed us but let us make the right decision . Buying a car is usually a headache but Jason and Nicole made the transaction very smooth. read more

Jason Dearmond was awesome! Thank you for making our purchase easy and seamless!

A+++ I just bought a Panamera Turbo 2 weeks ago. As always, the best sales support team. Jason Dearmond and his team did an amazing job in explaining key details of the car. I have owned Porsches most of my life and have been a customer of Porsche of Plano for years. If you want to buy a Porsche, this is the place to go. read more

Best car purchase experience ever! Colin (sales adviser) was awesome - He did lots of work via email/phone before I even showed up. Picked up a 2017 porsche 911 carrera cabriolet. No pressure at all. Selected car then left to think about it - after decided to move forward we did all the work via email so that when I came back to pick up the car it was read and paperwork took less than 30 minutes. Awesome follow up even post sale - I've bought many high end cars before but never has the experience been this good - treated with respect even as a first time Porsche buyer. read more

The car buying experience couldn't have got any better, thanks to Mark Laurenzi! My son loves his new ride.

The Dealership was okay. My first experience was with Colin Kurth on line. He didnt not seem very interested in getting my business. My brother actually went to the dealership for me as I live in Houston. He said the other sales rep were friendly. Colin didnt show for us to see the vehicle, nor did he followup. It really was Jason Dearmond who saved the business. He was very nice and courteous and followed up all throughout the transaction and even after I bought the Cayenne. The only other thing I dont like about this dealership is that it is tied to AutoNation. I dont feel that they have the freedom to negotiate like other dealerships because they have to protect a certain profit margin percentage. I felt like they could have made concessions on items not directly related to the price tag, that they just didnt allegedly have the freedom to do (i.e. add a maintenance in lieu of discount car price or ship my car down to Houston for me). Overall - Jason did a good job in saving the deal and following up. read more

I purchased a 2017 Cayenne from this dealership last fall and had a good experience with the salesman - Josh. I must say that I went into my first Porshe purchase expecting to have a superb customer service experience, but from there it went downhill fast. First a rat got into the engine compartment and bit through a wire and it was giving me weird warning lights. When I took it in they said it would cost $1,800 to replace the harness as it was not covered by warranty. I asked them to send me a picture and quickly could see that it was just one wire, which I asked them to repair, not replace the whole harness. They would not do it, so I told them to do nothing and took it home and fixed it myself in less than 10 minutes for nothing. The wire that was chewed in two had been stuffed far back up into the bundle of 50 or so wires, so it was hidden from view, which I did not appreciate. I complained to the service dept, the customer service dept, and ultimately wrote a letter to the Manager of the dealership explaining my frustrations and offering to come meet and discuss it. Never heard a word from him. Next, I had a glancing collision with the corner of a curb near George Bush which blew out 2 tires. Thank God I bought the $1,800 tire protection package. Oooopps! Does not cover hitting a curb. So I complained and requested to cancel the policy and get a refund. They agreed, but now 8 weeks later, I don't have the refund and Suzanne, the woman who sold me the policy (from Auto Nation) has not responded to my last e-mail, sent a month ago. I am due for my 20K service and checked to see what is included and what it costs. Not much and $1,100. I checked with Kwik Kar and they will do the same things including changing all the filters (air and a/c) and flush the brake system for $350. Hmmmm - what to do? read more

In terms of $$$, my complaint is minor but no less valid. I bought a used BMW there a couple of years ago and purchased GAP insurance knowing , according to the contract, I would be reimbursed any unused portion of the charges for GAP should I sell or trade the car prior to complete term of the purchase agreement. I traded the car 4 months ago and promptly filed for my refund through the underwriter. After a few weeks I followed up to find out they sent the refund to the dealership which basically kept the money without notifying me although the contract plainly states I am to receive the reimbursement. I contacted the dealership, they verified my contract and said I would receive a check promptly. They sent a partial payment explaining that a portion of it went to corporate and the balance would have to be paid from there. That confirms to me that their intention was to keep the money and if I hadn't followed up, their dishonesty wouldn't have been exposed. I'm betting Nationwide does this on a very big scale including not reimbursing unused extended warranty knowing a lot of people don't know or forget about being due unused portions of these contracts. There are numerous class action lawsuits over these very practices with dealerships having to pay large settlements. Ive been nice but next I'm notifying the Plano BBB, the Texas Dept of commerce in the Atty Generals office and any other regulatory agency that investigates fraudulent practices among auto dealers. I have been a car guru all my life and once worked in luxury leasing so many people consult with me before buying a car. Most are affluent and can buy anything anywhere they want. I will send them to Park Place or Sewell dealerships from now on. read more

I switched to Porsche of Plano when the General Manager, Mike Marsh moved from Park Place Porsche. I have purchased numerous cars from him, and currently own three Porsches. Porsche of Plano is very customer centric, helping with car pick and delivery, nice loaner cars, and good communication when getting your car fixed. Their shop mechanics, led by John are amazing, and they have no reservations about walking you back into the shop to explain what is being done. From the sales side, they do something that most of the exotic dealers in Dallas cannot understand, they work with you on trade ins. Most of the other dealers kill you on trade ins explaining how the expensive car you bought from them just a year or two ago is now worth only 50% of what you paid. They do this so they can make big margins on the trade in and on the sale (I'm looking at you Boardwalk Ferrari...). Plano Porsche understands the need for a long term relationship and so they are willing to cut margins on the trade to get you into the shiny new car. It may only be a small amount, but the consideration, thought and practice are well noticed and appreciated. Mike and Porsche of Plano have earned a customer for life. read more

bought a car from jason putnam. he was great and extremely helpful. i considered buying a car from "the other porsche dealer in town" but i'm glad i didn't. great customer service and i would highly recommend him to anybody else interested in getting a porsche. read more

Bought a used car (with only 5k miles on it). We worked with Jeromy and were very surprised at how pleasant the negotiating and purchasing experience was. We feel we got a great car at a great price and would highly recommend them.They even let us put part of the purchase price on a credit card which gives us air miles so that was a bonus. Thank you Jeromy!! read more

LOVE THIS PLACE!!! I bought a car there and so did my husband, I love the staff...professional, caring, polite, and super nice. I have taken my car here every single time I face an issue and they fix it for me right away. I absolutely love my car and this dealership. read more

I am on my 2nd Boxster, and have bought from Boardwalk/Porsche Plano both times. Wonderful people. In particular, Time Schafer is ourstanding. He has been my service manager for at least 10 years. Responsive, prompt, knowledgeable, and nice ! Can't get any better than this ! read more

I walked in at 5:15pm on a Saturday and was met within minutes of stepping foot on the lot. The team (meaning more than 1 person was helping me and answering my questions) was great and we had a deal. The dealership closes at 6pm on Saturday but they stayed late to process the papers and I drove away with my new 911. This is how car buying should be! read more

If you are looking for a FANTASTIC experience when purchasing a new car, call Neil Conklin at Porsche of Plano at 214-576-1926 (office). From the time we first test drove the car until the final signing of the papers, Neil was informative, available, helpful but not pushy or overbearing. When dealing with Neil you will really have someone on your side trying to get you the best deal possible. He makes you feel like you are buying a car from your best friend. He wants you to be satisfied not only with your car, but with the price you will pay. I will ONLY buy my future cars from Neil! read more

David Balthrop, our salesman, patiently answered all our questions, used his knowledge of Porsche's great cars, and worked to get us a good deal. All in all, a great first impression of the dealership. read more