I DO NOT RECOMMEND! I so badly wanted to like this place - in fact, my family and I have been anticipating the grand opening, but it incredibly MISSED THE MARK.
I will start with the "pros" of this place. Definitely a great concept! Family and Pet friendly. However, that's about it. Nothing more. Nothing less.
BAR: The bar had such a long wait time!!! Why? No idea! There was 1, 1 person in front of us. They were not busy whatsoever, yet the wait time to get attended to was ridiculous. The employees should all have roles, obviously. But I guess it isn't. The lady on the register is doing everything else but to take the orders. When my husband and I got in line, there were at least 4 customers behind us and they ALL LEFT! A "we'll be right with you" gesture would have helped but the employees were not even acknowledging the customers. There were a whole bunch of employees with not a designated task behind the bar. We were trying to be more considerate since it's a new place. However, a human etiquette of acknowledgement was not even there.
Mind you - its a bar on tap and not even a "bar bar".
FOOD TRUCKS: There were at least 13 food trucks when we got there at 1:30pm on a Sunday. Only 2 WERE OPEN!!! At 1:30 pm! We patiently waited for the other food trucks to open - we definitely did put into account that it will take some time to heat up their deep friers, etc. However, before they even opened, a lot of the food trucks were already saying, they are sold out of X,Y,Z from their menu. How?! They have not even been open for 5 minutes! For instance, "Victoriously Made Mee Maw" food truck took 30 minutes to make our order of 1 cheesesteak. 1 cheesesteak! We were the 2nd customer in line and by the time she started taking orders, her deep friers, and other equipments were already heated up. 30 minutes! Im just not sure if the food trucks are ready to take orders for a CROWD of people! None of the food truck's food tasted really good. The ones that were open at least. All mediocre at best! If im being honest, none of the food trucks seemed serious about their business. Most of the food trucks did not have a specific operational hours and when they did open, they were already sold out (How?!) and took an incredible amount of time to serve the customers!
MENU: About 90% of the food truck's menu is printed and posted in a white computer paper with a very small font! People are literally crowding in front to take a picture on their camera phone. What a waste of utilization. If you have a line of people, wouldn't it be better to have a size-able font size where your customers can see what they want to order as they wait?
**Again, ambiance = really good. You can tell the owner of this place is very intentional about the concept and aesthetic of this place. HOWEVER, they missed the mark on everything else.
FOOD + SERVICE + EVERYTHING ELSE = MEDIOCRE AT BEST. I DO NOT RECOMMEND! read more