I have read many of the reviews. Shameful that there are people who root for failure. My wife and I were very satisfied customers at Poppy's. We used their cleaning and tailoring services for 25 years. We were always treated well and respectfully. We wish the best to the Poppy's family and employees. read more

This is just a follow up to my review from years ago.... I told you guys, KARMA is real!!! This place was a disgrace, years of bad service, dishonesty, and working over the community for decades caught up to them in January of this year!!! This place burned to the ground, and I couldn't be more satisfied. I hope they NEVER OPEN AGAIN!!! If they do, I hope it's with a new work crew/under different management.... read more

Timely, courteous and professional. I'm so glad they are local and I'm going back for my dry cleaning. I definitely would recommend them.

Very professional, timely and at a good price. I was very pleased with their work and I had a suit cleaned.

This place is SO POORLY run and managed, it's actually alarming. Lost garments, delayed garments, garments that just disappear. Prices that change every single time you walk in. Different pricing. Made up pricing. Poorly run business--won't ever see another penny of my business, again. This place is a complete and utter disaster and the owners/management of this place should be ashamed of themselves. Complete disaster beginning to end. NEVER AGAIN. read more

Believe all the negative reviews. This place has poor customer service and are so unprofessional. They delayed the item I brought to them, twice. I kept calling them to see if it was ready and they didn't keep their word. I noticed they were also ignoring my calls, as I would call them from a different number and they would pick up right away. I asked for a discount due to the delayed service. They did not want to compensate their customers due to their lateness. The man, Luis, even said to me "you're no good" and I quickly told him that was not right and he was very unprofessional to insult me. There was also another female lady working. They started speaking in their native language in front of me. I told her that this was not right and it was rude for her to do this. All this lady said was "ok" and proceeded to speak their language. Will never go to this cleaners ever again. Very unprofessional. read more

Quality cleaning. A bit pricey, but that is normal now. They usually have the items ready within a week.

This cleaners doesn't honor hours its hours. I showed up 10 minutes to 7 and the person at the desk left and wouldn't open the door. So not cool. After I pick up my clothes I won't be back. I will take my business elsewhere. read more

They take great care of your garments, have a quick turnaround and reasonably priced.

I really appreciate having a local Dry Cleaners that provides excellent service, great customer service every time I arrive drop off and pick-up; and I leave with the confidence of knowing when I remove the plastic bag from my dry cleaning order, I am going to look great before the audiences I will be presenting to in my speaking engagement!!! read more

I've used this cleaners for years without any complaints until recently. I must commend their willingness to appease my wishes $$$without litigation. I highly recommend this cleaners. read more

Is it fair to review a cleaners before you get the clothes back??? Thanks for the FTR..... All I can say so far is they were quick with the intake, they have two curb side 20 min parking spots right in front, and they were rather friendly too. I did get a slight heart attack when I noticed the prices, $12 for a coat, $10 for a jacket....I sort of wish I had gone to San Gabriel where the prices are a little lower but for now I will manage. Post clothes pick-up...they turned out fine and some how this is the only cleaners in history to spell my name right....A-OK!!! read more

Poppy Cleaners - Laundry Services Near Me - Altadena, California

Do not go here. I wish I could leave 0 stars. This business ruined my APC $700 trench coat, shrinking it in the arms to where it's essentially unusable. Next, they strung me along in the winter weather for over a month saying that they would make it right...And then pretending that they didn't know what I was talking about. Back and forth wasting more and more time. I never heard from the mysterious owner. He couldn't make the time to face me. I spoke to Magic Cleaners down the hill and apparently trench coats shouldn't shrink at dry cleaners. I will be using Magic Cleaners from now on they are professionals and worth the extra 5 minutes in the car. It's unfortunate when small business do not take accountability for doing the wrong thing by their customers. I was a good and easy going and respectful local customer. And I will never go here again and I hope you don't either. read more

My favorite dry cleaners. They do great job at reasonable cost. Super friendly and accommodating. Their seamstress also does very nice work.

I absolutely love this spot. Close to us. Gets stains out and always professional work! Friendly too.

DO NOT BRING NICE THINGS HERE. I've used Poppy cleaners for many years with no major complaints, I like to support local business in Altadena whenever possible. I have now learned the hard way they do not know how to treat high end clothing, do not take any items you truly value here. They absolutely ruined a Givenchy jacket of mine, the fabric now shrunk in the arms and rough to the touch, along with irreversible damage to the accents. It was returned to me with additional stains and pink hues where it was once white. I am so so sad read more

These people do very quality work and are friendly and helpful. Also they have a wonderful person who does alterations both small like hems and large like enlarging/reducing waistlines. I go to Poppy's for all my dry cleaning and sewing needs. read more

I really love this place, if anyone is reading this message today and works or knows anyone that works at the company please contact me. Today and my friends 50th birthday party and a very important piece of her outfit was altered and I was supposed to pick it up yesterday Saturday and I forgot it please if someone reads this please contact me 818 568 9855 Thank you. I'm crying because I feel bad. I don't know what to do read more

Do not, do not go there for alterations. Took several dresses for alterations. receipt given to me gave date for pick up. Went in and not one item touched,. The man who had been there for years was not there and clerks could not telephone to find out where he was. Left clo and was told to return next day. Next day returned and no one had heard from him. Took my clothes and left. DO NOT patronize this cleaner for alterations. read more

It's always a warm and welcoming invite when I arrive. Always ready to assist me with a smile on their faces.

The people here are so nice and helpful!! I needed to have a difficult alteration done and the guy was amazing, very professional. Highly recommended. read more

Just picked up 2 sweaters and a shirt. Probably would've been better off wearing them again instead of bringing them here. Got my shirt and sweater back with new stains. They only offered to discount what was stained. Find somewhere else. read more

If zero stars was an option, I would have chosen it. I took several items there and asked them NOT to crease press my pants....they did anyway. Stains that were identified remained and more than one item was either not pressed, or pressed in a way that left puckers or creases. They have absolutely no aptitude for natural, fine fabrics like silks or linen. NOT EVEN IF YOU'RE DESPERATE. read more

Poppy did an excellent job altering the length and cleaning my suit pants recently. Previous dry cleaning work has also been done very well.

We have taking all our dry-cleaning here for seven years and highly recommend Poppy. Excellent seamstress also.

5pm pick up and the clothes are still not here. Driver does not carry a cell phone. It's 5:10 and I can't wait - and I need my clothes. No drop off. No apology. No discount. read more

Workers are so sweet! Even though their prices are a little high, I don't think people know that they offer coupons on their website so you can save a lot of money there. read more

They are all right. Prices are a little high and I do not like how they stick safety pins through all of my pencils skirts to hold them to the hangers. However, they do a pretty decent job aside from the annoying safety pins. read more

Worst Cleaners EVER i will not be going back there i just a dress shirt to get clean just to see how they were & when i got that white shirt back it's like that never done anything i found another cleaners tha same day & they did an excellent job Poppy's doesnt take pride in what they do i will never bring anything else to them. read more

Great service, friendly staff. Great prices. Excellent turnaround time. Service with a smile.

The main reason why i use Poppy's Cleaners is because of Luis the alterations expert. He can alter any item of clothing and tailor it to your exact specifications ! He is truly an asset to this establishment and I highly recommend him. RG read more

To dry clean one ladies shirt is $6.50. To dry clean 12 men's shirts is $30 and some change. They explain the reason they had to charge more is because they have to press ladies shirts by hand. Men's shirts can go on to some sort of automatic pressing machine but women's shirts don't fit on the machine. The ladies shirt in question is it oversized XL button up dress cotton shirt. There is no way it wouldn't fit on the same machine. Just another example of businesses not doing the right thing. This is been around for decades, overcharging women for dry cleaning. I've had it I'm never coming here again. If you're a woman getting your dry cleaning done here you're paying a ridiculous amount when men only pay a fraction of the cost. read more