Rude staff, dirty kitchen, super long wait for food, they apparently don't accept mobile orders in the drive thru even though there is no line? No name tags, no accountability. Waited 25 minutes for blackened tenders after being shooed away from the window saying they won't give you the order you paid for at the window.. crazy. This is the second time we've had a bad experience here, another time dude yelled at my little sister to go back to the car and made her cry... tried to act so nice when I confronted him. Love the tenders but not enough to deal with this place again. read more

What could they improve? Everything! I ordered 6 wings, and I just have a mouth full of sugar. They are not even proper wings. I ordered traditional hot, and it was just gross. Too much breading, terrible sauce, and poor quality meat. I regret wasting $7.00 for sure. read more

Popeyes - Disgusting wings - Fast Food Near Me - Sanford, North Carolina

They are nasty there dishes don't be cleaned the right way they don't clean after cooking they didn't do 1st in 1st out which mine your eating out of date food there ain't a manager there at night half the time they have tea bugs in there tea which means nobody is cleaning the tea container they don't go by there times for how long the food should be out B4 cooking fresh chicken they get orders wrong all the time they not using clean batter it's the same flour with raw chicken in it they have flys all in the cooking area old food in corners I wouldn't tell anyone to eat there unless they don't care. read more

I went twice to the drive thru for lunch. I had low expectations due to every fast food joint on this road is sketchy. I always heard how great their chicken sammich is, and better than the competition. It was terrible, overcooked, no flavor, hard piece inedible on the edge. I tried another day, fish sandwich. It was bad. Like some leftover food in your fridge. I would skip this place. read more

I ordered the Five Nights At Freddy's meal and did not receive the special box or cups. I am now very sad.

Sophia and El-Ra were at the register taking our orders, they had amazing customer service and made us laugh while we waiting for our food. The restaurant was very clean and everyone was working together well to get our food quickly. read more

This place is over priced. Biscuits were hard and proportion sizes are small. We didn't get any white meat at all when we ordered it ............ .....................does not come close to bojangles. Red Beans and Rice were over cooked. read more

The guy who was working the drive-through window was not friendly, never spoke when spoken to, and I had to ask for my receipt. This was the first time ever going to a Popeyes chicken. The chicken was done, juicy and Tinder, and the skin was crispy. The biscuit Looked to be frozen biscuits. I would eat here again. The health grade was 93. read more

I went thru the drive thru in pouring rain. Ordered a 16 piece tender meal for the family. Ask for sauces and am told we will handle that at the window. Fast Forward: Pull up to the window - ask for sauces she said sir you can only get six sauces with your order you'll need to pull around to add more to your order. Strike 1: Where does your sign say I'm limited on sauces? 16 tenders and 6 sauces - Nope! Strike 2: Sides were supposed to be large - they were regular. Realized once I got home. Strike 3: No tenders! Bone in chicken explain that to a hungry three year old. Now I know why they have a one star review! read more

I was sitting at the window for a couple of minutes without anybody coming over the speaker. No note or anything up to let customers know if they was open or not! Never did get any service so i assumed they were closed yesterday during a time they should've been open. The best thing they have there is the blacken chicken sandwich. Everything else is not worth getting anymore. They tend to forget things out your bag too, so make sure you check your order before you leave. If it wasn't for the blacken chicken sandwich, I would never go back. Most of the time now the fried chicken taste like it's been fried in old grease and not freshly cooked. Started out good! What happened!?! read more

They could follow directions. I waited 30 minutes for my order because they said they had to cook it fresh. They still gave me spicy instead of classic, and the food was not fresh. Their soda machines need to be maintained. The soda tastes like club soda. They need to tighten up, especially with their sky-high prices. They also forgot my apple pie and the sauces for the wings I ordered. read more

First time we've gone since it opened was very disappointing got 1/4 lb shrimp was dried out and hard fries were little peices biscuit was hard Canes could them for hockey practice want ever ho back read more

Got chicken today around 6:30pm. Chicken looked like it was fried this morning and fried in old oil. Asked for spicy and I got mild and it was bland. Red beans and rice has not flavor. Just think of the customers being satisfied when you sell them something. Really. read more

Popeyes - Spicy chicken from popeye's - Fast Food Near Me - Sanford, North Carolina

I was so excited when our town got a Popeye! But I have consistently disappointed! The chicken ALWAYS taste like its been cooked in old oil, the dining room is always nasty like no one has swept or mopped or wiped anything down since the health inspector came. There was trash all over the tables, and an employee passed out in a back booth. Maybe he was asked to clean, but took a nap instead. The people working there seemed like they were all high or coming down and me being there was inconvenient read more

They are never open during their posted hours. I've tried to eat here 3 times and every time I'm told they are closed. This time it was a guy sitting in his car near the drive thru yelling at cars as they pulled up telling them they are closed. read more

First and foremost I've never been here and gotten a fresh meal...Food always taste like it's been sitting out for a while ! Super dry! I hate to say these things about this place because the workers are soo freindly ....But the food sucks! I've been here a couple times since they opened and the food is always terrible! You'd think after taking soo long to open thAt it wouldn't be this way but ...Here I am lol...The tenders don't have much meat on them at all and one out of 5 tenders are always soo hard that it's inedible...It should be call squirrel shoulders instead of chicken tenders ...Tighten up Popeyes! Sanford ALREADY has the worse fast food in North Carolina... read more

Put an order in online, wait in line for 30 mins (since the lobby is closed), and they still manage to forget half your order! And when your husband realizes one item is missing and ask for it they suddenly don't have any at all. Gave us something to replace it just for him to get home and realize we were still missing 4 items. When I tried to call, multiple times, no answer! Good thing the app had a robot that could give me a refund! read more

Took 30 minutes to get my food and there was only two people in drive thru including me. Employees were sloppy and working slow, I had to go inside to get my food. read more

Let's just say I didn't even order as I put the car in reverse and just left! When we pulled up we told the lady in the drive through to give us a minute and she responds with a sarcastic voice of oh sure just take all the time you need! I mean if you hate ya Job, just quit! I swear customer service these days has gone out the window! read more

Waited in the drive through upwards of 25 minutes. This business is not going to be successful in fulfilling orders unless they move faster. And that means hiring more people and implementing new hiring and training standards. I I noticed they are offering walk in interviews. Management: Cheap labor isn't skilled and skilled labor isn't cheap. $10 per hour is definitely no incentive for any employee to fulfill orders and generate revenue. Do you really want your business to succeed? You have all the tools but you need to offer livable working wages. read more

their sanitation rating is a 91 which is the first red flag. I ordered on the app and picked it up in drive thur. Chicken was cold asf , fries were fried in old grease. It's brand new im just a little confused on why they have a 91 already. read more

Service here is absolutely terrible. They randomly close their lobby due to being short staff at times and I'm not sure if it's because they can't manage their employees properly or they just don't have anyone seeing how at times they have 12 people working at times and some 3. Went through the drive thru one day when they closed the lobby and they forgot to put some of my stuff in the bag and when I called them about it they wanted me to come back through the drive thru which wasn't happening especially since they messed up. Also don't call headquarters about anything they don't care and you'll never hear anything back even if they forget to give you everything you order. Just make sure you check your stuff before you pull off. Other than that the food is good read more

I ordered her a few times with the app the past few weeks. Never sure if the dinning room will be open for pickup or not. Since everyone has limited employees sometimes lobbyvis open sometimes I have to suffer and wait in the drive thru. Wonderful employees food I have ordered has been fresh and hot every time. **(I always order blacken tenders)** ...it is a nice hack I found along time ago it is the only thing they don't keep trays of under the heat lamps. read more

All I can say is DONT GO. Even if it's not busy you'll end up waiting for an hour before you get your food. Only lazy people work there.