I rarely if ever review a fast food place because I stopped eating fast food 13 years ago with the exception of a handful of places that I'd never been before and I wanted to try and this happens to be one of them. Also, I was vegan/vegetarian for almost 8 years until a couple months back when I started eating meats here and there again. I was staying at a hotel recently and this place was right beside it and on the day of checkout my gf asked me if I had ever had a Popeyes chicken sandwich and I said, No! She was like OMG I am going to go grab one for us to share while you're in the shower. So, after I was dressed my gf came back with a value meal with a sandwich, fries, and Coke. She was excited for me to try it. So I bit into it and I wasn't all that impressed to be honest. I was like people were killing each other over this, WOW! It tasted just like the ones from your typical fast food chains like Wendy's, Hardee's, etc. I've had way better chicken sandwiches at other fast food places and it doesn't even come close to Chick-Fil-A chicken sandwiches(my opinion). The Cajun fries were pretty tasty though. Would I have one again, Yes! But I don't see what all of the hype was about. It was conveniently located is the main reason I had it and it's a new location so it was nice and clean. Enjoy :) read more

Popeyes Louisiana Kitchen - Fast Food Near Me - Union, New Jersey

The service!!!! I'm screaming right now... I go to the drive through and after placing my order, I pulled up to pay and get my food...so I thought. The cashier tells me they're OUT OF MY FOOD!!!! NOT GOING BACK THERE EVER!!! SO ANNOYED. read more

So sad - received a raw / undercooked chicken sandwich yesterday. Heads up! Will never ever return to this location :( read more

Popeyes Louisiana Kitchen - Undercooked Classic Chicken Sandwich - Fast Food Near Me - Union, New Jersey

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Went here for lunch today for their $6 meal deal. It includes 2 pieces of their signature chicken. 2 sides and a biscuit. They let you upgrade to white meat at no additional cost. I must say it was not only great value , but also very tasty. The chicken was excellent, great batter and crispy. Sides were decent. I got the Mac and cheese and mashed potatoes with gravy. If you can overlook the high caloric content, really good! read more

Its Popeyes! I get the same thing since I was a kid. Chicken strips, taters and gravy with a biscuit. Everything was super fresh. Locally owned location. I am a fan! read more

Popeyes Louisiana Kitchen - Fast Food Near Me - Union, New Jersey

Tried the new chicken sandwich and was pretty good. I enjoy the chicken overall here Most of the sides I don't really enjoy but the chicken sandwich is my top pick They have a spicy chicken sandwich as well. I normally like spicy chicken sandwiches but prefer the regular chicken sandwich at Popeyes read more

Popeyes Louisiana Kitchen - Classic Chicken Sandwich Combo - Fast Food Near Me - Union, New Jersey

For a while now Popeyes chicken on route 22 has been going down hill. The shift manager is aweful. I have seen him a few times and he is not pleasant at all and lacks management skills. I went on a Sunday about 9:30pm. I ordered food through the drive through. The cashier did not provide a receipt and when my food was handed to me it was basically thrown at me. The bag was packed poorly so the biscuits (which were hard as bricks) fell out of the box. When checking if the order was correct, it was not. I was supposed to receive a large mashed potato and large rice and beans. I received 2 rice n beans - one of which was just beans with a drop of rice. Here is the kicker- when I went inside to say my order was wrong the shift manager gave me a mash potato that had no gravy. Took one of the rice n beans and put it back in the shelf to serve to someone else and also took the rice n beans with no rice put more in it and handed it back to me. 1. Prepared food is NOT supposed to be exchanged again after given to the customer. You give a new one. 2. IT'S STILL COVID!!! POOR HANDLING OF FOOD AND NOT SANITARY. JUST UNSAFE!! The chicken was saturated in grease. I literally squeezed a thigh and grease dripped out enough to sautée a new meal. DO NOT GO TO THIS POPEYE'S read more

Popeyes offers a regular affordable food. However, the service is not good at all. In general, specifically, the Irvington franchise at 10 Mill Road. I mean , it is too much orders and one staff to attend every client. I have been there twice, and I had to wait more than 20 minutes to get my order. read more

Normally I'd never eat from Popeyes -- this has nothing to do with their flavor -- I think it's great ... this was honestly just a falling out from my diet. While I'm glad that I "cheated" with at least chicken and got a solid amount of protein in, the fact remains that I resorted to fast food to feed the craving. but DANG that ripin' chicken was GOOOOOOD!!! read more

Popeyes Louisiana Kitchen - a box of chicken - Fast Food Near Me - Union, New Jersey

The service from the order taker/cashier was excellent. Very helpful and attentive to all of my needs. The chicken sandwich and Cajun fries were delicious as well. read more

I recently stopped at this Popeyes for a chicken sandwich while out running errands. During the chicken sandwich craze, I only got to try it at another location - that experience was underwhelming. I was very pleased with my experience at this location. The spicy chicken sandwich was delicious - from the fresh bread to the chicken being hot, crispy, and juicy. They also have a variety of sauces - I'm a big fan of the mardi gras mustard to accompany my chicken sandwich. I would definitely recommend! read more

The absolute worst! My daughter wanted Popeyes. Okay no problem. I really haven't eaten out as much since the pandemic but I told her I would get her a treat. Pulled up to Popeyes and the line was spilling over into the highway. Going through the drive-thru, waited in line about 30 minutes. Placed an order through the speaker, had a complete mix-up at the window. I mean how is it a 10 piece chicken is $13.99 but a 12-piece is $21.99???? The manager came over. He looked like he was no more then 18 years old. He refused to accommodate me. I asked to make the 12 piece a 10 piece but I guess he couldn't do the math. He said I'd have to drive back around. Here's an idea: why not take just take 2 pieces out of the 12-piece to sell me my 10-piece. No way I'm paying 7 MORE DOLLARS FOR 2 EXTRA PIECES OF CHICKEN. So I left. No chicken...nothing. Dear Popeyes, Why not put an adult in charge? One that can make reasonable, conscientious decisions in order to appease your customers? Btw, you suck. read more

I have no complaints about the quality of the food here. I have eaten here many times and enjoyed the food. My issue with them is that I only eat white meat chicken. When I order it instead of a chicken breast, they gave me numerous times a thigh. This has happened even when I am standing at the counter. On Uber eats too many times to count. I have complained to Uber Eats about this and they have refunded my money. I am wondering if this is done deliberately or they truly don't know the difference. If the customer ask for white meat the server should be aware of what he is doing. read more

One of the better locations, considering plainfield will never give you spicy chicken no matter how many times you ask. You guys always on point tho! Good job! read more

I tried Chicken Sandwich today. It was great. It's in nice toasted bread, and it has tasty sauce. You can get it hot or mild. It's an easy way to eat chicken without getting messy. It has a good amount of chicken meat (white meat, not dark meat) in it. I would go back there again to get the sandwich, not so much for fried chicken. I like it better than the Chick-fil-A sandwich which is a good thing since Chick-fil-A is closed on Sunday, so Saturday is always packed. I recommend trying. As for the fried chicken, I still like KFC better. But Popeyes has tasty side dishes. As for location and service, I like it here. I come here maybe every couple of months for lunch. I tried to keep away from fried food, but sometimes get a craving for oily fried chicken and this place satisfies it :) read more

3 stars because the guys at the register were really nice and the rest of my order was reasonable. But I waited an extra 3 minutes for 3 of the littlest pieces of cod they've ever given me. They could've thrown in a 4th if they were that small. Or is it that I was supposed to get 2 and since they were small I got 3?? I'm not sure. I just hope they tried to portion it right. Can someone reach out and clarify? Thanks read more

Popeyes Louisiana Kitchen - Cod fish meal - Fast Food Near Me - Union, New Jersey

This place has the worst service and ridiculous prices. I was waiting for my food and a young boy asked an employee for napkins because his napkin dispenser was empty. The employee had a hood on that was not even part of her uniform. She directed the boy TO THE MENS ROOM. That is so unsanitary and disgusting. She was also incredibly rude, and so was the employee helping my father and I. She gives us our food, and we asked for a ten piece of only legs and breasts. She groaned and slams the box on top of the ten piece on the counter and complains to her manager. That being said, if I could give this place zero stars I would. Don't bother coming here. They don't care about their service. Not the managers nor the employees. KFC all the way. read more

For starters, the building is new. Seating is new and comfortable. Stephanie took our order and she was extremely pleasant and had a lovely demeanor! We order a shrimp po' boy meal, combo # 3, and a kids chicken nuggets meal. One thing if you have kids please order the chicken tenders not chicken nuggets as they are spicy. We noticed our daughter was taking a long time eating her nuggets, and drinking a lot of her drink. I tasted her chicken and it was excessively spicy. I went to the manager and explained that my daughter had accidentally been given the spicy nuggets, could we please replace the last two nugget for a chicken tender. He explained that all nuggets were made the same way, none were spicy but he would gladly replace it with chicken tenders which were made with a different recipe. To our surprise, he gave us several chicken tenders it was very nice of him. They were less spicy than the nuggets. Talk about making sure the customer left with a positive impression because he did just that. I would return here again for affordable fast food in a clean environment with staff who actually seem like they enjoy interacting with customers and take pride in their job. read more

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I heard Popeyes just opened in route 22, i was here last week to try some fried chicken and cajun rice. Its been a while since i had Popeye's fried chicken. Food: We had combination of spicy & regular Popeye's fried chicken. It was fresh, tasty & crispy, it was very good.I give 4 star because of some issue i had for the food. I had also large Cajun rice, it was cold and saggy. I also order extra gravy for my mash potatoes and i don't mind paying extra, the cashier told me that she has to charge me as regular mash potatoes even i'm just getting gravy. For me is not a big deal but they should've options just for gravy, specially some guest want their chicken to deep into gravy. Service: The manager or owner serve me in the beginning, he was very nice and polite. Inside: Place is very clean and i hope stays like this all the time. TV inside with nice tables layout. I would definitely coming back again! read more

Popeyes Louisiana Kitchen - Inside! - Fast Food Near Me - Union, New Jersey

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This is one of the nicest Popeyes I've eaten at. The customer service was polite and pleasant. My food was hot and they got my whole order correct (it was a large order). read more

Absolute worse. Just left there cause I'm in the area so kinda tired. I ordered 3 crispy chicken sandwiches with fries and red beans alone with a sweet tea. When guy handed me the bag I asked was everything in there and he said yes. I get 30 min out the way n realize he wrote the entire order up wrong after repeating it to me exactly as I ordered it . Smdh. And the chicken sandwiches had the nerve to be sloppy as h read more

Popeyes Louisiana Kitchen - It's not even crispy it's soggy - Fast Food Near Me - Union, New Jersey

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The worst location. The service is horrible. They advertise things they don't have. One of the cashiers even asked me if I paid yet cause he couldn't remember. I believe in karma so I paid but they have to get it together read more

After going to Popeye's website and drafting the message below, it turns out their Privacy Policy is 4009 words long over 8 pages AND WILL NOT ALLOW YOU PROCEED unless you agree. Sorry Popeye's, like your food but won't agree which is how I landed here... Anyway, for the 2nd time in one month I went to the Route 22 East Union NJ location and due to slow service, left without having my order taken on both occasions. I usually take an early lunch because of the limited time we have for lunch (1/2 hr) and to avoid the usual lunch rush. When I arrived at 11:40 am there was one person waiting to order & another 2 waiting for their orders. After 7 minutes in line, the gentleman in front still hadn't placed his order and there was still the other man waiting for his food. Then the manager who was working the counter, left to attend to the soda machine leaving no one to service customers) ... I left. There is WAY much competition in less than 1/2 mile of that store, including KFC, Chick Fillet, BK, McDonalds, White Castle, Qdouba etc to accept that level of poor service. If you are up for a leisurely fast food dining experience, this is your place - otherwise save you own time. read more

Watch out for the Indian manager. He is rude and shady. There has been several occasions where he changed out the breast pieces for thighs. How is it possible that a 24 piece order only gets 2 breast pieces? I had my suspicions the last few times and literally caught him in the act. After seeing him put the chicken into the box I checked as soon as he gave me the order. No apologies no word just annoyance, he just takes the box back to correct it. A-hole in full. The rest of the crew is pleasant. Just this bad egg trying to screw the customers. He is probably the owner of the franchise. So unethical. Lesson learned - check your orders. read more

I normally wouldn't feel the need to review a fast food restaurant (either you already like the chain or you don't), but the courtesy of everyone who works here and freshness of the food are notable here. Also, if you are looking to feed kids on the drive home, options like corn on the cob, mac and cheese and shrimp are a good alternative to the run of the mill burger. Healthy portion of popcorn shrimp fresh from the fryer - very good. The corn on the cob on a stick was devoured by both my 4 and 2 year old daughter in minutes. The small fries are plentiful and deliciously seasoned. Mac and cheese was a step or two above Kraft but a notch or two below Panera - still good. We had a few issues with our order and we were happily assisted by at least 3 employees there. Wish the beans and rice were made vegetarian. Good place to stop on Rt 22. read more

Fried chicken in general, but Popeye's chicken in particular, has long been a guilty pleasure. Sure, there are more upscale renditions, but for the once-or-twice a year that I give in to this temptation, Popeye's chicken has always been fresh, crisp and moist. Seeing that the Rt. 22 location was now open, my wife and I celebrated the impending end of winter with a trip to Popeye's tonight. This was our first visit to this location, and we found it to be clean and about as comfortable as a Rt. 22 chain restaurant can get. Also contrary to the well-established legacy of Rt. 22 chains, their counter service was friendly, cooperative and prompt. I chose the spicy chicken, and while it didn't seem as incendiary as other locations, it was still very good. This location also has a technologically advanced soda dispenser which-- from a single station-- offers dozens of Coke products, flavored sodas and other beverages . . . pretty cool! read more

Horrible customer service. Waited in the drive thru line for a long time around 8:30 pm and they claim I can't ask for no mayo or pickles on a chicken sandwich. I ask why and the cashier says I don't know they told me to say it. My order was still wrong after ask for just a classic chicken sandwich meal. The clearly need people trustworthy or will to make special orders and 8pm at night. read more

I had tried both the original and the spicy chicken is much better with some fries in some extra barbecue sauce it is all that and a bag of chips read more

Popeyes Louisiana Kitchen - Spicy chicken sandwich - Fast Food Near Me - Union, New Jersey

Cleanest, best tasting Popeyes's I've ever been to - and I've been to quite a few, including 3 others between Union and Newark. read more

Popeyes Louisiana Kitchen - Fast Food Near Me - Union, New Jersey

Funny, how a few of the good reviews are from staff members who work in the store. Worst customer service of any New Jersey location. They don't understand efficiency and quality. Spend your money at another location that appreciates you and are friendly towards customers. read more

Never has corn after 10pm and has forgotten to give me items on multiple occasions. Unacceptable for a franchise. This is not a mom and pops convenience store....shouldn't work like one. Serve all side items at least til closing... read more

We ordered a turkey for Thanksgiving and when we went to pick it up they told us they ran out so they sold ours.

Worst place, bad customer service and the Indian manger is so rude! Don't go to this place is a waste of time.

Horrible customer service, the people who looked there looked absolutely clueless when I came in showing that I was charged not once but twice for an order that didn't even go through. With my experience in customer service you would think that they would do what they can to please the customer... WRONG, instead they did not even know what to say, brought some guy who honestly did not even understand what I was saying and claimed "he was the manager" that was BS. CUSTOMER SERVICE WAS TRASH. If I could rate this place a ZERO i would have read more

I am very disappointed with the customer service that I received at this popeyes today. My friend placed an order through the popeyes app and for some reason it didn't go through the first time, so she placed the order again. Even after the second time the order didn't show on the app. However, once she checked her bank account it showed that she was charged twice for her orders. So we thought we would go to the Popeyes and once we explained the situation and showed proof, they would give us the order. Rather we got no help at all and the employee as well as the manager said to call the bank to get the money refunded. I simply don't understand why they couldn't just help us out. I have worked in a food chains before and when someone didn't get the order, especially when they used our app. I WOULD FEEL RESPONSIBLE TO MAKE SURE THEY WERE SATISFIED. Not ordering from here again. read more

Only one worker behind the counter packing food and taking orders. He was complaining to the customers about having a fever and proceeded to cough without without covering his mouth.. while scooping fries he coughed towards the tray of fries, myself and three other customers on the line walked out. read more

Very unhappy. Left out multiple sides from my order. Did not get to check ahead of time due to covid19 and wanting to limit time at drive thru and touching items. Truly not happy. Ruined my night. read more

I have been to many Popeyes before and I have always thought their food was delicious. I came to this location and had the worst experience. We walked in and the menu board wasn't even lit up so we had to ask the workers what meals they had. Let me just say they weren't exactly happy to explain to us what meals they had. So my bf ordered first and the staff was friendly to him and quick but when I got up to order the staff turned their back on me and took their time getting my order. They then forgot to give me a cup for my drink and was trying to ignore the fact I was asking for it. I paid $8.74 for a 3 piece meal and fries and what I got was 2 wings and a breast. I hardly got any fries in my box while the customer before me got an entire order of fries in his box with his meal. I am never going back there again and honestly feel like they treated me differently due to my skin color or they just thought I was asking questions and it was bothering them. I don't appreciate the way the staff treated me at all and for spending our money at this establishment we should be treated equally like everyone else. read more

Just came from this location and I have to say, the customer service is excellent. Our server/cashier had a constant smile and answered every question and request without hesitation. Wish I remembered our cashier's name (young black man with a great smile, he was awesome!) I normally don't review fast food chains, but they were so good that I thought they needed special acknowledgement. Great job guys/gals, you are doing it right in every way! read more

I am not reviewing popeyes, their food is great, I am reviewing the location at 2568 Route 22 E Union, NJ 07083. Probably the worst location I have been at. First, I waited for almost an hour to even order the food, I ordered for 4 people. I asked for 2 buffalo sauce 1 ranch sauce and the sweet sauce. The person was being very rude saying I can only get one sauce..... WTF and one sauce is supposed to satisfy 4 people. I was so upset leaving that place I am never going there again!!!! read more