I LOVE ALL POPEYES... but what a great experience at this Popeyes! We came in for a quick lunch and honestly, I wasn't expecting much--but this location really surprised me in the best way. When: Friday at 1 PM, dined in Overall: 4.8/5 - I know it's Popeyes, but this was genuinely one of the best experiences I've had at one. Great food, super clean, and the nicest staff ever. Food: 4.9/5 - I got the two-piece signature fried chicken with a biscuit and mashed potatoes with gravy. Popeyes chicken always slaps. But this chicken slapped even harder. Fresh out the mf fryer. The biscuit was actually one of the best Popeyes biscuits I've had. It was super fresh and buttery and didn't taste like it had been sitting under a heat lamp. Mashed potatoes and gravy are always a safe bet and they hit the spot. Everything was hot and just really well made. Service: 4.8/5 - 4.8 out of 5 is probably pretty high for a Popeyes, but this team earned it. Every single worker--from the cashier to the line cooks--was so sweet to each other and to the customers. They were saying things like "thank you sweetie," "yes sir," "yes ma'am," and genuinely looked happy to be there. They were helping everyone with questions and requests with a smile. I was honestly shocked because let's be real, that's not the usual vibe at most Popeyes. Usually you hear yelling or get ignored, but this crew was on it and clearly cared. I was really surprised to just see them being friendly to each other too and actually speaking to other staff like they were good friends. Vibe: 4.0/5 - It's still a fast food spot, so nothing fancy, but the inside was clean. There was a guy going around wiping down all the tables and keeping everything in tip-top shape. It felt comfortable and well taken care of. Other: Free parking available outside. Easy to access and plenty of space read more

Popeyes Louisiana Kitchen - 2 2Pc Signature Chicken Combo - Fast Food Near Me - Graham, North Carolina

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Downloaded this app again just to copy and paste my review from Google. It needs to be seen. I never make reviews. When I do, it's NOT good. This long rant was brought to you by incompetent Popeyes employees. Came here on July 5th and I'm still thinking about how terrible the food and service we got was. The following is required for context. As usual the mobile app was not working for me, so I had to place my order at the window. Now I can get a little complicated at times and I understand keeping window times down, that's why I make it easier on everyone to make a mobile order and modify my items that way. I could not do that this time, so I pulled to the window and had my husband read off what I put in on the app. We were greeted cheerfully, but after he finished his order and went to say mine, I could tell there was an attitude in the workers voice. She was getting huffy and had a curt tone. I didn't appreciate that, and I knew then and there we wouldn't get what we asked for modification wise. I'm not sure how someone wanting extra sauce on your guys' already dry as hell chicken sandwich is so hard to do. Why on earth get an attitude with the customer for wanting something that you offer? I wish I had gotten her name, and everyone else who was working that shift that day because they deserve to be reprimanded. Literally the modifications were extra sauce on both sandwiches, no pickles (the only one they listened to), and there was mix up with wanting extra gravy on the mashed potatoes. As someone who used to work in food service, it's not that hard to listen to the customer and just DO YOUR JOB. They took it so personally that I wanted to enjoy Popeyes slop (hasn't been good in years no shade but I was desperate for chicken and this location was nearest to me at the time) that they didn't honor any of my requests and they even tried to not give me a part of my order! How are you going to 1. Get an attitude with me over EXTRA SAUCE 2. Not do your job and take stupid shit personal 3. Get my order wrong on top of all that?? I asked for a spicy dark meat 3 piece chicken and we did not receive that at all. We reversed in the drive though (don't recommend but my husband already did it and there was no one behind us at that moment) and told them they forgot a 3 piece chicken and they didn't believe us!!! LITERALLY WHAT THE HELL???? YOU **JUST** TOOK OUR FREAKING ORDER AND YOU DON'T REMEMBER THAT WE SAID THAT??? So I unbelievably showed them the receipt and they quickly handed us a box of chicken without saying a word. Okay rude as fuck I see how it is. I checked after we pulled off and it was not the correct spicy chicken, just regular but at least it was dark meat. I wasn't going back there and making them mad, who knows, with the particular staff that was there they would have jumped me just for asking for the FUCKING ITEM I PAID FOR. I said all this to say, please get better employees or train them not to let this customer stuff get to them (for whatever reason) and to just listen and do their jobs properly. They do NOT care AT ALL about their jobs or doing it correctly, they just show up do the absolute minimum and want a check for that. This is why I dread going to places with young staff honestly. Absolutely no respect anymore. Do SO MUCH better. -10/10 read more

The food was fresh and hot! And delicious! My husband and I travel past two other Popeyes restaurants to get to the one in Graham. The employees are friendly and polite The restaurant is clean and presentable!!! read more

They also did forget the sides that came with the food after 45 minutes of waiting and then ignored us read more

Popeyes Louisiana Kitchen - They also did forget the sides that came with the food after 45 minutes of waiting and then ignored us - Fast Food Near Me - Graham, North Carolina

DO NOT GO HERE. Ordered 2 spicy chicken sandwhiches. Waited patiently while several others who ordered after me got their food. Finalily after 25 mins I'm told my sandwhiches were just dropped. The popped up and I watch as they hand them to a lady that just came in 5 mins ago. Thats when I got angry and asked for my money back and had 4 angry employees yelling at me threatening me and when I finally went to leave 2 of them followed me out of the restaurant and continued yelling. First off, I know its a rough work environment but you clearly messed up and admitting it and appologizing would have gone a long way Be sure to check out the picture of my wait time. read more

Popeyes Louisiana Kitchen - Wait time 26 mins for 2 chicken sandwiches. - Fast Food Near Me - Graham, North Carolina

Good lord, skip it. Literally, no exaggeration, in drive thru line for nearly THIRTY MINUTES. Finally get to window and they gave me the wrong food, were out of Diet Coke, and to top it off the food wasn't hot or good. Complete waste of time and money. It might be easy to get to from highway but you'll lose valuable time and money to be handed crappy food. read more

dont go here if you dont want to wait 40 minuets for your food. The man before me waited an hour.

This is absolutely disgusting and unacceptable!!! There was a 1/2 of an pantyliner cooked INSIDE of my spicy chicken thigh TODAY around 1:40pm!!! Health department has been notified and if I had bit into this chicken while driving and ingested this, I could have choked to death and possibly hurt others on the highway!!! This is LAWSUIT WORTHY!!!! read more

Popeyes Louisiana Kitchen - Pantyliner found cooked in my food from Popeyes chicken located 720 S. Main Street in Graham, NC!!!! - Fast Food Near Me - Graham, North Carolina

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The workers were outside on a car making out and rubbing all on each other where everyone could see them Not having no care in the world read more

I checked the reviews right before I pulled in and I just gotta say these bad reviews are bogus. Chicken legs were Hittin the spot. Sandwich was hitting the spot. Fries hit the spot. Biscuit wasn't dry. 5/5 Popeyes. read more

It took me 45 minutes to get my food. I only ordered a chicken sandwich so this was ridiculous.

These reviews are not bogus. This is a horrible Popeyes. Had to go back three times to get my order correct.

Service was horrible. Food was horrible. I called to complain with no luck. No one answered the phone or returned my call. read more

Popeyes Louisiana Kitchen - Ghost pepper wings - Fast Food Near Me - Graham, North Carolina

We placed a take-out order yesterday. We wanted MILD chicken, coleslaw, and green beans. This location was out of both coleslaw and green beans. So, we ordered mashed potatoes, red beans and rice and MILD chicken. We received two orders of mashed potatoes - no red beans and rice - and SPICY chicken. Along with a few stale biscuits. In short, we did not get a single thing that we ordered. We have tried multiple times to contact the restaurant to make this order right but had no answer on the phone. I have never experienced such a complete fail at any fast-food location. read more

Stopped in after my appt at Duke Cancer Center, hoping to get my hands on one of those most sought after sandwiches, and I LOVE Popeyes and do not have one back home. It did not disappoint! Sandwiches were hot and fresh, staff was super nice and friendly, and inside was very clean!! read more

Popeyes Louisiana Kitchen - Fast Food Near Me - Graham, North Carolina

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Waited for the hype of the chicken sandwich to subside before venturing to a Popeyes. We were heading home and decided to stop at this location since it was right off the highway. And so glad that we did! We ordered the chicken sandwich (not spicy), chicken tenders, Cajun fries, and the red beans and rice. For dessert we tried their Cinnamon Apple Pie. The star of the show was the chicken sandwich! It was really, really, really good! It was a perfect mix of crispy on the outside but juicy and tender on the inside. There is no comparison to CFA. That's like comparing apples to oranges. The coating/ breading is different. They are both delicious in their own way. The manager came around to check-in with those of us dining in. He was friendly, polite, and attentive. He also provided us with the Cajun Sparkle seasoning which had he not brought over, I would not have known it existed. It bumped up the flavor of the chicken sandwich. And it's not spicy at all (which is a bonus since I'm a spice wimp). I would definitely order the chicken sandwich again! read more

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Finally tried the chicken sandwich here after all the hype build up from all the media outlets. I had high expectations and was very let down. I mean people were getting stabbed and wrecking their cars for this sandwich right? We ordered a 4 piece meal which came with a side and a biscuit, a 1 tender combo which came with a side and a biscuit, and 3 of the spicy chicken sandwiches. We got fries for the sides. The spicy chicken sandwiches: they were very crunchy, however, that's all it really was. The breading was a little too salty for my taste and I didn't really taste much of the spicy mayo. It's a win for Chick-fil-A in my book. Their spicy chicken sandwich while not as crunchy has the spice seasoning built in their batter and doesn't require any sauce - eaten as is and still delectable. Their batter also contains a hint of sweetness which is a plus. For the regular fried chicken which we ordered spicy: I compare this to Bojangles and Bo's wins by a long shot. The breading again on the chicken here at Popeyes is just overly salty for me. The saltiness really overpowered the spiciness. Bo's is not only juicy but their skin while not as crunchy fills in the gap with their perfect blend of spice into their batter. It's all a matter of preference and for me, Popeyes just doesn't cut it in my book. My recommendation is stick with Chick-fil-A for the sandwiches and good ol' Bojangles for fried chicken. Can't go wrong with either. read more

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Wanted to try something other than Chick-fil-A for d Fast chicken . Mistake. I ordered the three-piece spicy chicken tenders with coleslaw. I received three regular tenders with baked beans and rice. The chicken was way over cooked so it was more like chicken jerky. Mardis Gras mustard was good. Not impressed. read more

Popeyes Louisiana Kitchen - Fast Food Near Me - Graham, North Carolina

Chicken was raw and chicken sandwich had a big bone in it. Worst fast food I've ever had. This is a threat to our health and this restaurant should be shut down. read more

nasty play they got bugs all out there in the drive through nasty just nasty been siting here for 50 mins . never comingggg here again.

I hate to give any food establishment a bad review. Being in the food business is a tough game, but when it seems that the employees go out of their way to give me a horrible experience, then I will reciprocate. I am giving 1 star because I did, eventually get food. Not the right food. But food nonetheless. Placed an order with the Mobile App. Waited almost 40 minutes in the drive-thru once getting in line, until actually receiving the food. That is absolutely, 100% beyond unacceptable. Then, had to go inside to get my drinks, because the employee who brought out the food (I assume a mgr.) didnt bring them. Also, he didnt seem to concerned. He just handed over the food and wandered back inside. Went inside after waiting about 5 more minutes, for the drinks, and the employee at the counter pointed at drinks and said that the manager told her to make them, but not what to do with them. So, they just set there. For anyone to partake in. Think about that. Chicken in 2 of the 3 boxes was not correct, not to mention no biscuits. The cornerstone of the Popeyes combo, THE BISCUIT! was not included in either meal. The side of beans and rice was either days old, or the rice was undercooked. The rice was crunchy, not to mention the cup was only half-full. But it went in the trash, so I guess it doesnt really matter. Ordered 4 sauces, and received 2. Also, one of the sauces looked like another sauce exploded on it. It went in the trash. This location used to be fantastic, we would visit a few times per month. Now, I cant imagine ever going back. Since Covid, this location has went so far downhill, its ridiculous. On previous visits they were out of: 1. Ketchup 2. Sauces 3. Sides 4. Chicken. You're a Chicken Restaurant. How the hell do you run out? This location has a serious Management or Franchise Owner problem/s. To top off the night, the phone number on the receipt, to do the survey, is disconnected. Classy. Once upon a time Popeyes would give you a couple extra pieces of chicken or a pie if you had to wait more then a few minutes. We can safely say that those days are over. Tonight they couldnt even muster a "thank you" or even "sorry for your wait". read more

This is a bad Popyeyes. Food had no spice. Popeyes chicken is supposed to have some spice or some taste. This was just fried in flour breading. They also got the food order and drink order wrong. Keep it up and the Popeyes name will not stop this place from closing! read more

For fast food, this is pretty good. My husband loves Popeye's, especially their red beans and rice, so when we're near one, we typically stop. This particular one, we've been to twice. Each time, it's been clean, with fast, very friendly service, and good food. I think their fried chicken and sides are better than Bojangles, but Bo's beats them on the biscuits. It's cool that you can get a whole jalepeno added to your meal for mere cents! read more

Check your bag before you pull off! Almost every time I order from here, something is wrong, and then the manager cops an attitude with ME because they messed up. Do not go here. Wait for the Popeyes on Huffman Mill Road to open up. Hopefully, they will do a better job at selling chicken. read more

Went through the drive through at 10:00 pm. The display board was not lit as well as the parking lot. The person in the intercom says "hello" sounded like he was board. He never asked for our order. We sat there for a few minutes, no response from him. Poor customer service. We went to Wendy's. read more

Literally waited for our food for 45 mins (just 2 sandwich meals, nothing special). At that point we said screw it just give us a refund. They wouldn't do that either. read more

this location is obviously under new management because the service was amazing. The food was hot, employees were extremely friendly, and service was fast read more

Pulled up to the speaker and home boy said we're out of everything we're actually close at 7 pm

At 12PM they couldn't fill an 8piece order. I clearly asked for no thighs. I received 6 thighs ‍. No order they were unprepared. I don't blame this on the workers as I do on the franchise. You get what you pay for and you're in no position to force a Damn thing. Facts read more

The food was fine. However the service was TERRIBLE. I made a mobile order for me and my husband. I went to get it by myself. I walk in the manager is being so sweet to the Mom and son next to me. He walks over to me and asks what do I need I tell him I have a mobile order for kayla. He proceeds to ask me for a picture of my order I say okay and take out my phone. He never looks at it. He throws my food tied up and says "there's your food." I open my food to double check and see if everything is there. I get done and look up and this man is STARING AT ME. He then says "you're cross contaminating if that's not your order" He assumed I was a doordasher so he treats me like crap! He doesn't think IM THE CUSTOMER. I spent $20 dollars there on some chicken and potatoes and get treated like crap. NOT OKAY. It made me feel so un welcomed and un comfortable. The staff was fine. The MANAGER WAS A JACK HOLE. read more

Been going to Popeye's for years, and I'm glad to see this location open. Lady that took my order was very friendly, and if I have any complaint about Popeye's, it would be the service at some locations, but not this one. My favorite item is the red beans & rice. Love that stuff. Got their special ($5 box), and it came with chicken tenders, 2 sides and a biscuit. I tried their slaw, and it was okay. My wife got green beans, and they were kind of tasteless. Their mashed potatoes and Cajun gravy is good, and I like their biscuits. read more

Popeyes Louisiana Kitchen - front of store - Fast Food Near Me - Graham, North Carolina

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Bad customer service. They had an attitude at the window, which I could've overlooked but then when hades my drink it was leaking and he still handed it to me with the top coming off and was too busy talking to pay attention and then when I got my food it looked called apart and picked over. read more

Long wait even when there is NO ONE else in line. This place is always out of one thing or another. ALWAY! I'll never go back here. Shouldn't even get one star. read more

ordered $30 worth of food and was missing an item. the sauce on the wings are just drizzled on top not tossed as advertised

Not a big fried chicken fast food eater... and especially not Popeye's...HOWEVER, this was the BEST Popeye's I've ever had! Prompt and polite service! Fresh and hot food, chicken, and sides!!! Just had to let them know the stop was well worth it! Hope all their patrons experience this as well as their counterparts can work towards this level of hospitality and efficiency!!! read more

This location has always been our go to. But there have been some changes and the last THREE times we have gone there they messed up our order. This last time was so bad we had to go back (25 min. away). The manager refused to talk to us, server replaced the chicken and potatoes but we were left with cold biscuits. Won't go there again. read more

HORRIBLE! Slow and had 15 people working!!unorganized and a disgrace to the Popeys Brand!! Waited 35 min to get cold chicken and fries! Out of everything!! The girl says I just work!! Please find another place to eat. read more

The food was good but the bathrooms were very unsanitary. The toilet was dirty and they sink and floors looked like they haven't been cleaned for hours. read more

The chicken sandwich is okay but don't care for tHe fried chicken. Don't like their frozen biscuits. Not even close to BoJangles...

We just ordered from the drive thru. We sat behind a car ordering for 7 minutes watching while they waited. It wasn't until we got to the drive thru that we realized what the issue was. The employees said hello stretched out three different times (different employees) but never indicated that we could order or they were ready. We finally asked after the third random hello if we could order, 5 minutes later. At any other drive thru, there is a verbal 'what can I get for you' or 'order when ready'... anything would be an improvement. read more