Our truck was broken into in a parking lot. Paul arrived quickly and was able to assist with…read morefixing our steering column and get our truck jumped off so we could get on the road back to Texas. He later called us to make sure we were traveling safely home. Amazing experience, Paul! Thank you!

Morgan was great he made me. Car key on the spot no issues at all…read more I came to 3110 canal st In New Orleans

General: - The locksmiths were nice enough and easy going…read more The owner, unprofessional and yelled on the phone. Would highly recommend other options as there will be a second charge for any work done incorrectly. Specifics: - Front lock stopped working correctly after it was re-keyed. - Deadbolt placed, somehow a key part went missing from a new set. - The deadbolt was unevenly placed. - Woodwork done to the doorframe was splintered and uneven. - Left all the trash and mess on the floor - The major point, the owner was incredibly unprofessional on the phone. He became very upset and yelled on the phone at the idea of having to fix the stated concerns without charging as a new visit.

Economy was prompt and responded to repair my lock on the same day I contacted them…read more They were friendly and professsional and explained my lock issues during the repair. I'm happy my lock works and will contact Economy if I may need future work done; also I will recommend them to friends.

Rolland Safe and the Lock are the best. I thought the lady with the glasses ignored me when I said…read moregood morning to her as I entered the store. I quickly realized that she did not hear me because I was more than six feet away from her. She demonstrated courtesy and professionalism throughout my time there. My uncle and I were seeking a copy of a desk key and at first she discovered that she had no blanks. She mentioned that another company may have it, but I stated to her that we were referred to Rolland. She took the extraordinary step and called the manufacturer of the key. She then was able to arrange it where the manufacturer would send my uncle two (2) copies of his desk key to his home for absolutely FREE. It doesn't get any better than that.

The thieves at Premium Parking illegally booted my car at one of their lots in the French Quarter…read more I simply changed my tire and put the tire with the boot in the trunk. The next day I took the rim with the boot still attached to Rolland Safe. My family has been using Rolland Safe to service our safes for many years and they have always done a tremendous job. If you need to purchase a safe or have a safe serviced in the New Orleans area, this is your first stop. However, I digress. I took my rim with the boot from the Premium Parking lot to Rolland. They removed that boot from my rim in under three minutes and only charged me $6. *Note to EVERYONE. A private lot immobilizing (booting) your private property is illegal. Yes, they can have your car towed off of their property if you are parked illegally or have not paid for parking but they CANNOT immobilize your vehicle. Simply remove the wheel and put it in your trunk, replace with your spare and bring the wheel to Rolland Safe to be removed for $6. If you have a drill you can remove it yourself for free however I like supporting the local economy.

Michael is awesome. He's quick and efficient. Would definitely recommend him. I moved into a new…read morehome and he rekeyed all of my locks and placed new ones in certain areas.

We were trying to get keys recut for our KwikSet deadbolt and kept bringing home keys that wouldn't…read morework! I mean, we went to Ace Hardware, several different Home Depots - they would cut and recut and use a different machine sometimes too. "That machine never works" the person trying to fix the key would tell me. I finally decided to call in the professionals - I called and Michael talked to me on the phone about what the issue could be and even offered to come out the same day. He even told me that if I was an Angie's List member, that they had a coupon there - WHAT!? That's amazing - here's how you can save money with my business! His brother came out the next day and was awesome. He explained how the lock had worn out, why the KwikSet locks do that, and even showed me the difference between the strong new lock he installed and the old busted one. Even had a rubbed bronze lock that matched my current hardware. Was in and out super quick, professional and cut me 6 extra keys for the new lock, and rekeyed another lock to those new keys. The $200 I spent was worth it to keep having to make a sixth trip to the hardware store.

My last maintenance call was a different experience, they was no charge for the tech to come out an…read moreaddress the problem!

Contacted this company to have 2 doors (3 locks total) re-keyed - meaning adjusting the locks to…read morehave 1 key work all three locks instead of 3 separate keys. I called them around noon on Feb 5, 2026. He responded and stated he could do the job for $225.00 and would arrive in 20 mins. One hour later, I sent a text to make sure he received my previous text. He confirmed and again, said I will arrive in 20 minutes. He arrived at 2:07 pm. I showed him the two doors with the locks and went about my daily activities. About 30 minutes into his visit, I hear drilling on my front door. When I went to see what he was doing, he had REMOVED both the deadbolt and the doorknob and was DRILLING into my door. At that point, he had drilled a larger hole in my front door and stated that his "foot slipped" in the sawdust and his drill bit dropped carving a significant gap that he said he could cover with a digital locking mechanism. . . At this point, he called someone to come help him with this disaster of a mistake to my front door. This man assisted him with installing a digital lock that was SUPPOSED TO BE BLUETOOTH but was not. He told me that since the major gash in my door was his mistake that he would not charge me for the digital lock since it will cover the gash made in the door. So now I have a much larger button code door lock (see pictures) that still did not cover the mistake in the door. THEN he charges me $280.00 instead of the $225 he initially quoted. The new lock requires batteries - which he did not have, so I had to make a trip to Lowe's for that... just a major cluster. DO NOT USE THIS COMPANY. Keep in mind, all I wanted was the current door locks re-keyed... now I have to buy new double doors from my front entry.

I called for an easy lock repair. They told me they would be there for 11:30Am. All day they pushed…read moreback and finally showed up at 4:30. Guy said we needed to replace the lock. We said OK. He started drilling out the whole and made it too big. He tried to put his new locket in and it didn't fit (it wasn't even the right kind of lockset - he after the fact told us that he didn't have the correct one). He then sloppily put together the old lock and said that was all he could do and charged us $110. Left us totally hanging and now won't answer or return calls. Had to pay a "real" locksmith $150 to fix the problems this guy created. Run away from this service. Horrible experience.

Gary installed a lock on our business on Magazine St. A few weeks after installation my employee…read morecalled me around 5:30 pm and said she couldn't leave the building because the lock was stuck. I called Gary and he refused to come and hung up on me. My employee was finally able to get the door to function and left. The next day I called another locksmith and it took him an hour to get the lock off the door. It was installed in such a way that nothing lined up. Bad workmanship and bad morals. I documented everything with photos and videos.

Gary is awesome! He changed all the locks in my new home. He is quick and very efficient. I would…read moredefinitely recommend NOLA locksmith.

I went in to get an old safe unlocked. Their service was fast. The locksmith was friendly and the…read moreprice was reasonable. I use them for all of my locksmith jobs.

Called and was instructed to come to business. When I arrived tech ( found out he is the owner)…read morecame out to my vehicle and inspected my console safe . He immediately checked it out and found the issue and fixed it. It was just a combination issue . I asked what fee I owed and he without hesitation 'there is no charge just glad I could help' . Now a-days thats rare . Great, friendly service . I would recommend this business with no problem. Good job!