We're over the moon with our pool, patio extension, and storage structure with Pools Plus (Jim Burkhart), it's been our best experience with a contractor. There are many great aspects to this project, and here are a few things that we value the most. Jim has extremely strong knowledge about engineering-side pool construction. From pool drainage systems, in-floor cleaning systems, flow control systems, all the way to wireless app control. As first-time pool owners, we are lucky to have Jim explain everything about the pool to us multiple times throughout the process. He also provided the designs and timelines that fit perfectly to our budget and expectations. As we iterated 10+ times on the design over a short timeframe, Jim ensured a well-communicated, smooth and timely building process, his design is truly beautiful, even more impressive considering his deep engineering knowledge. We had a tropical storm at the beginning of the project, followed by extremely hot weather for a month. Jim definitely put his best effort on this pool, he checked in almost everyday during construction, gave multiple updates throughout the day at important steps. He went above and beyond with our drainage and built an extra thick pad for the pool equipment. Jim didn't sacrifice anything for the best quality of the pool that Pools Plus can offer. Another big thumbs-up to most of Jim's partners: these sub-contractors are awesome! They worked hard and fast while minimizing expected messes; Jim is frequently on-site QC-ing nearly every aspect of the build, and any requests/corrections are promptly actioned. We owe our backyard haven to Jim's experienced design, aesthetic, and practical recommendations - he's a rare breed of expert whose professionalism is apparent from his communication, knowledge, accountability, and high standards. read more

I've owned several homes with pools, but this is the first pool I've had built. I would like to say it was all rainbows and butterflies, but there were some hiccups along the way (as with all large projects). However, Jim (owner) and Chad (foreman) did their best to work through the issues, and the final product is awesome. From the first day I called Pools Plus, Jim was accessible and responsive to my questions and requests. This was very important as I was working out of town for most of the construction phase. Jim is very knowledgeable on pool design and code requirements and makes sure he exceeds safety and design standards. We use the pool almost every day and have invited many friends over to enjoy it with us. They all say how amazing it is. We have a resort in our backyard and Pools Plus made it possible. I thoroughly enjoyed working with Jim and Chad. If I ever need to build another pool in the Houston area, Pools Plus will be my first call. read more

Just bad ....:Berating, lack of ownership, disconnected from the build, , and absent after the contract agreement. Didn't show up once at the build after contract was signed. Bad experience all around. read more

Pools Plus built us a beautiful back yard pool. It complimented our style and delivered what we wanted. Most importantly, the pool made our family happy. During the build process, the construction manager was professional, accessible, responsive, and straight forward. Pool build team showed great resilience during record rainfall over the summer. So far, post build warranty concerns and sub-contractor follow-up handled quickly. read more

Outrageous prices that you have to suffer through a 2 hour presentation before cost is given. Just had a lovely pool built for EXACTLY 58% less than his quote. Get other estimates and you will see how ludicrous their pricing is. read more

Awesome customer service, very personable. Cannot wait to start the process with this great company.

We have know Jim Burkhart (owner) for many years. When we finally decided to build a pool, he was our first call. Jim is very personable and came to our home and walked us through the entire design, product and construction process. After a few visits, we decided on our design layout and features and shortly after began building our new pool. We received lots of great advice on which features, products and material selections. We met Jason, the construction manager and he kept us updated and informed the entire construction process. Both Jason and Jim have helped us tremendously through the construction and learning curve of owning a pool. We have enjoyed our pool nearly every day since building and recommend Pools Plus to anyone considering building a pool of their own. read more

Back in January 2016, my wife and I embarked on a journey (and I would like to stress this word) on selecting a company to build a new pool and spa for us. We really had nothing in our backyard at the time except grass so we were looking for something which would aesthetically enhance our backyard as well as provide fun for our children for many years. We began reaching out to several pool builders who service the Katy area. We met with 3 different pool builders over about a week period. I would highly suggest spreading these meetings out over several days and don't try and meet with multiple builders in the same day. You will be exhausted after that day for sure. Jim Burkhart from Pools Plus was the last builder to meet with us and boy did we save the best for last. The second builder we met with treated us like another number on a spreadsheet and it didn't seem like they really needed or wanted our business. The first builder we met with made every attempt to gain our business but the price was just not right for what we were wanting to spend. Now back to Jim. Jim came in our kitchen and sat down with us. You could tell he had done this many times. He began walking through his presentation, and yes he had a presentation, and proceeded to blow us away with his knowledge of pools and everything you could ever want to know about pools. Buying a pool is much like buying a car in that you have to select all the bells and whistles but as you do the price goes higher and higher. You really have to decide between different quality of products like decking, copying, tile, etc, different products to keep your pool clean, etc. Jim helped us with his past experience select what he thought would be best for our pool and what might not make sense or wasn't worth it. My wife and I left the meeting with Jim knowing he was the one. Between price and overall knowledge, Pools Plus by far took the cake. We liked how Pools Plus had most of what we wanted in their "pool package" and any upgrades were easy to understand the price and we didn't feel there would be any surprises. Jim provided all his documentation on a nice and neat flash drive. In this technological day and age, this was refreshing to not have to juggle pages of material. My wife and I sat down that night and reviewed much of the documentation and material Jim provided and decided to move forward with the project. From a loan perspective, if you are in Katy, I would recommend First Community Bank near La Centerra. Also, I would explore doing a Home Improvement loan. It has the best loan to value ratio. First Community specializes in these types of loans and are extremely helpful. Once the loan process was finalized, plans for construction could begin. Jason Rasco from Pools Plus was assigned as our project manager. Jason was extremely knowledgeable about the entire pool building process and walked us through each step of the way. Jason called daily to follow-up on how things were going and was always accessible if we had questions or concerns. One thing to remember is when they start building, you might say to yourself that you just want your yard back to normal because it is kind of chaotic but just remember the end goal and the beautiful pool and backyard you will have once it is all done. Another frustrating part of the process is the weather. Be prepared to have days where it rains and work cannot be done. We had a few such days but just be patient with the process. Pools Plus is prepared for these days and will even come out and flash gunite where they dig to prevent mud and water run-off. Also, be sure to review the plan and process with your neighbor. Their yard will be impacted and with delays and all it can seem like a long time. Ensure they understand you will repair all damage and in a timely manner. Once the pool was complete, my wife and I were blown away. Our backyard had been transformed from a patch of green grass to an oasis. Please take a look at the pictures. Pools Plus rose above and beyond our expectations. As with any large construction projects we had a couple issues. The first issue was a couple months after the pool was complete part of our decking looked like the stamped concrete had lost patches of color. Pools Plus came in and redid the entire stamped concrete so it would look uniform, they didn't just fix the area in question at no charge to us. Due to the resurfacing we felt the mastic had to be redone as well which they also took care of, no charge to us. We are beyond happy with the dedication to the quality of product they deliver and the pool and decking is beautiful, just what we wanted. I feel this is the key part of Pools Plus that should stand out, even after they were essentially done with the project they resolved issues that arose to ensure our satisfaction. If you choose to begin the journey of building a pool, Jim, Jason and their team at Pools Plus are a partner you can trust and rely on. read more

Pools Plus - BEFORE - Pool & Hot Tub Service Near Me

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Great company. These guys are responsive and they have amazing follow up long after the installation. Highly recommended.

For us building a quality pool was an exciting, yet anxious process. This is the reason we chose to partner with Pools Plus to build our pool. Jim Burkhart came to our house on several occasions to discuss the design, water features, water technology, pool finishes, etc. He was thorough, he generated a 3D rendition of what our pool would look like and offered what I believe to be the best value for a pool. One of the key points in our decision making process is that Mr. Burkhart understands the ins and outs of pool constructions and we wanted to be at ease with the entire process and he delivered. The construction started on October 23, 2017 and we had a beautiful pool the first week of December. We were informed throughout the phases of the construction process, and we felt they did a good job. Overall, we are satisfied with Pools Plus and are grateful with their help in giving us an awesome pool which I'm sure will have long lasting enjoyment for years to come! read more