Rob was very honest and got the job done on a short notice. I would recommend you us his services…read morefor any pool repairs.

Information was very forthcoming, everything in the contract was clear. The pricing was reasonable…read morefor the quality work that was completed. The work was done in a timely manner, they arrived on schedule, very respectful, professional and I appreciated workers cleaning up all debris. If I had any questions they were answered promptly. Communication was very easy. I will definitely continue to work with them for future projects. I love the results of the mini pebble and the pool light! Sean is very friendly and professional, explained everything to me since we converted my pool to salt water as well. He made sure that I knew exactly how to run the system on my own by walking me through it. He definitely went and above and beyond.

We had a great experience working with David and West Coast Pools for our pool project. From start…read moreto finish, everything was completed in a timely manner, and the team was professional, responsive, and easy to work with. As with any large project, there were a few issues that came up along the way. What impressed us most was how quickly and professionally they addressed our concerns. They took the time to make things right and ensured everything was completed to our standards, which we really appreciated. The finished pool looks fantastic, and we're very happy with the end result. Because of our positive experience, we've already referred them to friends and neighbors who are considering pool remodeling of their own. We wouldn't hesitate to recommend them to others looking for quality work and excellent customer service. It's hard to find a company that stands behind its work and truly cares about customer satisfaction, and this team did exactly that.

David and his team at WestCoast Pool Service and Repair were great to work with. They were…read moreprofessional, on time, and always checked in when arriving at my house, which I really appreciated. I had them do an acid wash, replace my pool and spa lights, clean the tile, and repair a small concrete patch. Everything turned out great and the whole process was smooth from start to finish. It's not always easy finding reliable pool service, but these guys delivered. I wouldn't hesitate to use them again and would definitely recommend them to anyone needing pool work done.

We recently completed a major pool remodel with Waterfall Pools and are very happy with the final…read moreresult. Our project included new pebble, tile, coping, plumbing upgrades, lighting, automation, and equipment. As with any large project, there were a few unexpected issues along the way, but Ensar was always responsive and worked with us to get them resolved. What impressed me most was that he continued to answer calls and texts after the project was completed and sent his team out whenever questions or concerns came up during startup. The finished pool looks amazing and completely transformed our backyard. I appreciate Ensar and his team's hard work and would recommend Waterfall Pools to anyone considering a pool remodel.

If you're looking for a pool contractor who combines elite craftsmanship with true professional…read moreintegrity, I cannot recommend Waterfall Pools enough. Our pool remodel turned out absolutely beautiful. From the initial estimate to the final inspection, the quality of the work was top-tier. We specifically chose travertine and mini pebble resurfacing, and the final result is stunning. What really sets Waterfall Pools apart is the owner, Ensar. His communication throughout the project was excellent, and his attention to detail is remarkable. There was a moment during the project where he personally inspected some of the coping and decking work; although it might have looked fine to an untrained eye, it wasn't up to his high standard. He immediately had his crew redo it to ensure it was perfect. That kind of integrity is rare. A few other highlights from our experience: Reliability: Ensar stuck exactly to the schedule he gave us, completing the project right on time. Professionalism: He is genuinely a nice guy who makes the entire construction process much less stressful. Transparency: The pricing was fair and transparent, with a clear progressive payment plan based on project phases. If you want the job done right by someone who actually cares about the finished product, Ensar and Waterfall Pools are the way to go. 100% recommend them!

Great experience from start to finish. We got multiple quotes for pebble, and since I'm very picky…read moreand focused on quality, I did a lot of research. Diana was always fair, honest, and easy to communicate with. Her family has 30 years of experience in the industry, and her guidance gave us confidence throughout the process. She wasn't the cheapest, but the quality, communication, and professionalism made it worth it. This is a huge investment, so don't base your decision on price alone. One of the best contractors out there -- highly recommend to family and friends. Thank you MB and Diana B.!

Had the our pool replastered and it turned out great. The crews were courteous and answered all my…read morequestions on the procedures. Diana and her Dad, Manuel were great to work with. We went with the White mini pebblecote with added Abalone for sparkle.

8/25/24 "I love the smell of chlorine (napalm) in the morning... it smells like victory! LoL…read more IYKYK It's located (nearest cross street) Philadelphia & Central) in Chino, we sauntered on a lazy Sunday afternoon & there were a few customs being helped. John was the person assisting us find a proper pool vacuum. At least they had 3 kinds. He was knowledgeable & courteous. Within minutes we purchased one & we're on our way, quick & painless. Most items are fairly priced but pricier than most.

I came in here new to the pool scene first home and the customer service here was amazing. The…read morestaff and manager of this store were very knowledgeable and helped me with my pools needs !!! I'd definitely come back.

We had a great experience. Our hot tub was running constantly and not heating the water. The guy…read morewho came out was very friendly and treated us well. Prices were very good and they didn't gouge us like I feared. Will definitely be using them for an annual maintenance check.

I called Hot Tub Doctor because one of the lights built into the step of my spa started leaking…read morethrough the seal. The technician came out, replaced the light, and that part went smoothly. Not long after, the hot tub began leaking from another area. I understand that draining and refilling a spa can sometimes cause things to shift or dry out, so I had them come back. The techs were friendly and professional, and they tightened a couple of jets on the lounge chair side. Unfortunately, it was still dripping a bit afterward, and in retrospect it is obviously the adjacent jet on the same chair, why not tighten them all at the same time when they are in the same area? At this point, I'm just going to fix it myself it looks like the other jet on that same chair is the source of the leak and probably could've been addressed all in one visit. Overall, nice people with great attitudes, but the service could have been a bit more thorough and proactive.

Daniel was awesome. Very knowledgeable, worked very fast, and was very forthcoming and friendly…read more Identified the problem with our Jacuzzi, one of the pumps, checked out all the electrical to ensure it was the issue, then booked a return to install the new pump once it was ordered and delivered. Return appointment just as great, pricing was expected and reasonable, and work was quick. Thank you, Daniel!

Highly recommend this company. Our technician, Tasos, diagnosed our pool heater problem quickly…read more He was knowledgeable and extremely polite. Very happy with the results.

​If you are looking for a pool builder that combines master-level craftsmanship with honest and…read morereasonable pricing, then FM Pool Construction is the way to go. I've dealt with many contractors over the years, and I can honestly say this was the most hassle-free and rewarding contracted project I've ever managed. After 22 years my pool needed to be replastered and all the equipment replaced. From the start it was clear FM paid close attention to every detail and made sure I was well informed and had all my questions answered before making final decisions. At every step and stage of the restoration I was given the pros and cons and advice when I needed it. It was reassuring to have a discussion on previous and emerging trends in styles, colors, and equipment. It helps that FM has been around for a long time. They know what has and has not worked. From the precision of the tile alignment to the beauty of the stone and glass pebbled surface, every part of our pool displays quality and craftsmanship. ​FM provided a fair, competitive price that didn't sacrifice quality. I know there are higher end ways to go but I now feel like I have a "luxury" pool for an incredible price. There were no hidden fees or surprises mid-build. The crew showed up when they said they would, kept the site as clean as possible, and kept me updated through every phase. ​ ​It's rare to find a company that actually delivers on its promises, but I feel FM exceeded what they said they would do. ​If you want the job done right the first time without breaking the bank, give them a call. You won't regret it!

Since my last post, the company's owner, Fernando, reached out to me after receiving my updated…read moreYelp review. Although I had to continue reaching out to him and pushing to have him address the issues, he has finally remedied a portion of the concrete problem. In an attempt to remedy the problem himself, he sprayed a sealant onto the raised bond beam portion of the back yard; unfortunately, it made the issue worse. After attempts to remove the sealant, it was determined that it could not be removed. Fernando finally hired an external company to grind down the concrete and apply a new concrete layer to a knock-down finish (See photos). Unfortunately, he will not refinish the rest of the concrete that his company poured throughout my backyard, but at least he addressed the portion that he attempted to fix. That said, I commend Fernando for attempting to remedy the problem, and I do not harbor any ill will towards him or his company. That said, moving forward, I will make sure to get a signed contract with a manufacturer's defect clause for any future construction jobs I plan in the future.