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    Pool Troopers

    2.1 (44 reviews)
    Open 8:30 am - 5:00 pm

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    Services - Pool Troopers

    Pool chemical testing and balancing

    Pool cleaning

    Pool installation

    4 More Services

    Pool maintenance

    Pool remodeling

    Pool repair

    Pool skimming

    Pool Troopers Photos

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    one of many photos received over the summer of our pool

    Pool Troopers only supplied chemical service, as my son was home to do the cleaning while we were out of town. Regularly, we would get emails with pictures of our green pool, saying they were working on it. At one point, we were told we needed to change the sand in the filter, which we did, but the pool remained green. When we got home in late October, the supervisor said the water was beyond fixing and we needed to drain the pool (32000 gallons) and refill it. Do you think they should they be paid for a whole summer of a green pool? I thought not and refused to pay the last invoice; so they turned me over to a collection agency. The pump was running almost 24/7 and we had the sand replaced in the filter as they requested. My son brushed down the sides almost daily, so we did participate in the maintenance.

    Steps leading into pool
    Joanne S.

    This company is horrible, so we are paying you to only take the leaves out of the pool?!?! Really? My 10 year old can do that for free and he does. The guy comes and he never sweeps it, it looks like it's never been touched after they leave. The guy that comes out is Steven, he never spends more than 5 to 10 minutes here. We are done with them! Just pure laziness! My own kids do a better job cleaning the pool! You can't even ask questions without them sounding like we are bothering them. DO NOT USE THIS COMPANY!! Our pool has looked the same since we hired this company. Horrible service, I would rather pay my own kids as they just do it on their own anyways. The pics shown is the same day right after the guy left. #dontusepooltroopers I wish I could literally give no stars or a negative 10 stars!

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    6 months ago

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    Patrick K.

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    8 months ago

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    7 months ago

    I wouldn't recommend their services they will nickel and dime you on everything. The service is lacking along with their customer services.

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    8 months ago

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    11 months ago

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    1 year ago

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    2 years ago

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    2 years ago

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    4 years ago

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    2 years ago

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    4 years ago

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    4 years ago

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    6 years ago

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    8 years ago

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    Page 1 of 2

    Ask the Community - Pool Troopers

    Review Highlights - Pool Troopers

    Will, personally, has gone out of his way on more that one occasion to solve an issue I had.

    Mentioned in 3 reviews

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    Dolphin Pools

    Dolphin Pools

    4.0
    (250 reviews)
    $$

    We were nervous about building a pool since it was our first pool, so we did a lot of research and…read moremet with many builders. We are very glad we chose to work with Dolphin Pools. From start to finish, the entire process exceeded our expectations. Our salesman, Isaac Crouch, was fantastic and was always ready to help through the end of the build. He was knowledgeable, honest, and helped us design a pool that was perfect for our family and our backyard. Jake Wozniak, Adam Fish, and Brenda Alcott all did an amazing job keeping the project moving forward and making sure everything stayed on track. We loved that the team was incredibly organized and responsive, keeping us informed throughout the process and making everything feel seamless. We were very impressed by the excellent communication, professionalism, and attention to detail from everyone involved. The team genuinely cared about delivering a great experience and a beautiful finished product. If you're looking for a pool builder in Arizona, we highly recommend Dolphin Pools. Thank you to Isaac, Jake, Adam, Brenda and the entire Dolphin team for making our dream pool a reality!

    Absolutely Amazing!…read more Not only did Dolphin Pools meet our expectations, they blew them completely out of the water (pun intended). I don't use words like spectacular, incredible, amazing, and awesome lightly. The process of building a pool is groundbreaking, in the literal sense. The timeline for this process took roughly 3 months from the dig to jumping into the water for a swim. Allow me to remind you that the process is never going to be perfect for such a large project. There are many stages to this massive commitment, such as designing, mapping, digging, plumbing, electrical lines, concrete, travertine, city permits, dealing with HOAs (and the list goes on). None of this is going to go without delays, corrections, ordering additional parts, weather issues, etc. That said, the experience with Dolphin Pools was nearly flawless every step of the way. My wife and I did our research, and based on Google/Yelp reviews, we decided to contact Dolphin Pools. From what I understand, there are a number of designers, but we had the great fortune of having Drew Siler assist us with designing our dream pool. From the moment we met Drew, we were instantly impressed and quickly moved forward with the project. Not only is Drew kind, honest, and thoughtful, but very professional. We had a plan, and Drew walked us through every detail with 3D pool design renderings. He listened to our wants, but always kept us grounded with what was possible within our property and budget. Drew made himself available at all times to answer our questions and continued to do so through the entire process. He told us it was possible to have the pool completed by my wife's birthday in September if everything went smoothly, and we made it. He is truly a man of his word and we couldn't thank him enough. I have to mention the excellent staff at Dolphin Pools as well. I would like to thank Nick, our Field Project Manager, who managed the many crews throughout the project. Also to the team managers Katie, Brenda, Laurie, Maria, and Tania that kept us informed through text, emails, and phone calls every step of the way. The crews included Hagarty Electric, Scholz Rebar, V Shotcrete Construction, Superior Pool Plastering, ACE Pool Repair and so many others. If you decide on getting a pool built, you should definitely consider Dolphin Pools. It's nerve-racking, noisy, dusty, and will inconvenience you for months, but I would do it all over again to get the perfect dream pool that we envisioned. We highly recommend Dolphin Pools, and 10 stars is not even close to enough!

    Island Life Pools & Spas

    Island Life Pools & Spas

    4.7
    (168 reviews)

    The owner of this company, Rod, got right back to me within minutes. I was a little panicked…read morebecause my pool wasn't operating properly and I was about to have a large pool party. Despite the fact it was after hours (evening before the party), Rod actually spent 20 minutes with me via FaceTime to diagnose the problem, assist me with repairing a valve and priming a pump. He provided me with specific instructions and he was able to get everything working again all via FaceTime. HE DIDNT CHARGE ME ANYTHING! He was sympathetic to my time critical situation, and he genuinely wanted to be helpful. He would not accept any money despite my insistence. You just don't see this type of authentic integrity anymore. Excellent work ethic, extremely knowledgeable, quick response, and he didn't feel right charging me simply because he wasn't there in person. The FaceTime instruction was extremely educational and his thorough step-by-step guidance was spot on. He was very patient with me. Other companies said it would be $475 just to come out and take a look. This is the only company I will use for all my future pool service needs. Hard to find people like Rod these days. Thank you!!!

    A couple weeks ago, I needed my sand filter recharged. Island life responsive to my quote requests…read moreand many questions (who knew there were so many variables to a sand filter recharge?) In the end, they were also super flexible with my schedule and needs. They did a fantastic job and answered all my questions while here, even going so far as to explain all the parts and operation of the sand filter midway through the process. I appreciate all the help, flexibility and information!

    Tucson Hot Tubs

    Tucson Hot Tubs

    4.4
    (41 reviews)
    $$

    Our hot tub was delivered as scheduled . Communication on delivery day with the driver was…read moreexcellent , and the crew was prepared for our challenging terrain . The 2 technicians ( Tyler & Nicolai ) were super professional & efficient . Also great communicators . Thank you Tucson Hot Tub for excellent service from sales point to delivery !

    I've had my new hot tub since May 7, 2024 and was taking the time to evaluate the process of owning…read moreand maintaining this unit.  We are the owner of The Iris by Garden Spas and purchased from Tucson Hot Tubs at 2704 E. 22nd St, Tucson, AZ. This was the first and only location visited when interested in purchasing a Hot Tub, felt comfortable at the location and the Staff was Great.  Once we decided on the right size of unit for the space available, the rest was easy with Great Assistance from Dylan.  We had to wait a week for delivery, and the delivery process went extremely smooth with no problems or damages.  Tyler and Sam delivered our unit and were very helpful in informing me of everything I needed to know for success.  Install was an Awesome Experience, Thanks Tyler and Sam!!! Thanks to this Tucson Family-Owned Business for putting my mind at ease at point-of-sale and without pressure of making a purchase.  This location also does repairs on their units as they get older and need Maintenace, and no need for searching for a repair person.  Solid!  Our unit works Wonderfully and is used almost every day and looks Great on our Patio without taking a lot of room.  It's Perfect and the Cover Bracket is the BEST Ever compared to our last unit!  WooHoo! Thanks Tucson Hot Tubs, Steven Ochoa & Robert Chavez Video: https://www.youtube.com/watch?v=uxtrOizkYqQ

    Pool Troopers - poolcleaners - Updated June 2026

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