Been using a different place for a few year, then I found E-Z Test, What a difference! Friendly,…read moreknowledgeable and prices are comparable or better than previous place.

Not a good experience. I had a similar experience to Abe L. I had problems with the installation…read moreand timing of my pool and when I asked to speak to the owners about my issues I was told that all communication would go through their attorney from then on. The owner refused to speak with me at all. They had not finished installing everything for my pool audit was one problem after another. I regret hiring them, I wish I had read the reviews before I did.

We recently bought a home in Beverly that has a inground pool. We had no idea how to maintain it…read more We called Expert they had someone out in a day to look at it and replace our pool pump (same day service!). We were up in running and the tech spent extra time with my husband to explain how much earth to add, etc. Call them!

My review isn't for any actual service. The reason is because after multiple attempts to get a hold…read moreof someone to schedule an appointment, I gave up. I contacted them multiple times via the contact page on their website and even called and left a voicemail but no one ever got back to me. My advice to the business if anyone reads this review... don't ignore potential customers. Even if you aren't taking on new customers, it's common courtesy to return a phone call or get back to someone who contacts you via your website. I am happy to update my review if anyone gets back to me.

Went today to replace my 6 week old Oxygen Pools Dynamic Oxygen Generator as my sanitizing system…read morefrom Gibralter Pool. My pool was never clear in the whole 6 weeks and the unit started leaking badly last week. I was done. Brought my water sample to Budget, was helped by Mike who spent quite a while explaining the chemicals I would need to switch to chlorine sanitizing. Got all the chemicals I need for a reasonable price. Came home followed Mikes' instructions and presto-5 hours later my pool is clear!!!! I am so very grateful. Thank you for your professional service.

Received the wrong item and I was not satisfied that they would not refund and assist with…read morereceiving the correct item. Buyer beware!

This guy is awesome. He helped me over the phone and he is a smart and decent business man.read more

not sure where these excellent reviews come from, your tech basically hung up on my face when i was…read morecalling for a quote and then never answered my call again- i dint even get my question out before he rudely hung up on me- j

Holmes is the best in the business. Matt and his team take tremendous pride in their work. They've…read morebeing doing pools for a long time and it shows. They are extremely knowledgeable on all things pools and pools installation. Had an in-ground vinyl liner pool installed by them which came out beautiful. They are so honest, dependable and trustworthy!

Very professional very friendly I had no problems and loved the job that they did! The owner…read morehimself comes out to do the job if I could give them more stars I would

I called for an estimate for a new cartridge filter including a new Hayward superpump(motor) and…read moreinstallation. The man took all the information, said he couldn't do it today because he was going to an appointment and would take get back to me the next day with an estimate. Never got back to me. I waited a few days. In the business world, if you make a commitment to a customer you follow up. If you can't do the job, a dealer should have the courtesy to return the request and state that you are unable to give an estimate for whatever reason but thanks for thinking of us.

Extremely poor customer service by one specific employee. Called Christina on 4 different…read moreoccasions, left messages 3 times with employees, once left a message on a recording. I physically went to the store after the 3rd call and spoke to an employee who said he would have her call me and finally told me that they don't install above ground pool liners, only inground. I decided to call a pool liner installer and suggested I call her to get a liner and he would install it. Again made a call and never heard back. I finally ordered my own liner, cove foam and bottom pad. It's now days later and still no contact from Christina or anyone from EZ test pools trying to help. A return call from the first time asking about this would have eliminated this review and the legwork just to get a pool liner and have it installed or guide me to someone who could help. ​

I have had St Cyr's close and winterize my pool the last few years. I open my pool myself, but I…read morepay to close it to ensure that it is properly winterized by professionals. I took the cover off my pool this weekend and was shocked to see one of my jets was left unplugged by St Cyr's. I was unable to get ahold of anyone at St Cyr's until yesterday (Monday). I asked to have someone come out immediately to inspect the pool and assess if any damage was done to the plumbing from their mistake. I was told I could book a service visit (that I would pay for). I expected a call back from a manager yesterday that never came. This is an unbelievable mistake for a pool company to make and could permanently damage my pool. I will not hire them again and I would recommend you don't either. After posting a review on google about this the owner replied and I received a call from a service manager. We talked through things to look out for and fortunately I think I avoided serious damage. They then asked me if I could do anything about the review I left. When I told them I wanted a refund for the pool closing that they screwed up they stopped calling. Go anywhere else for your pool service.

Second year we tried a work order with them. It's been 3 weeks with no communication at all. When…read moremy work order is addressed, I will take down the post.

If you go with Dave, you are in GREAT hands…read more All around great guy, honest and fair. He did an amazing job with replacing our pool liner. Before Dave, I was working with another company and it was literally night and day. The other company would not show up on time, multiple no show no calls and were unresponsive but Dave was everything I could ask for and more. I am no pool expert, but Dave has years on him, he talked me through the process, was super transparent and communicative. He would call me before arriving to let me know he was on his way. He really looks out for the client and their pocket, giving us different options and making sure we were good and happy with everything. I highly recommend Dave's Diamond Pool Service.

Dave came when he said, he fixed what needed to be fix. The customer service was great!!!! Very…read morehelpful and the cost reasonable... Dave is a gem!!!!