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    Pool Ninja DFW

    5.0 (1 review)
    Closed 8:00 am - 6:00 pm

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    4 years ago

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    Erin L.

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    Leslie's Pool Supplies Pro - Free Pool Water Test Station

    Leslie's Pool Supplies Pro

    (7 reviews)

    $$$$

    Why do I have a pool? They are such a pain to take care of. If only there was someplace nearby that…read morehad a helpful and knowledgeable staff that could help me out. Ah, yes Leslies does fit the bill. I would not classify coming here as "fun" as it is usually because something on the pool has broken down-but the staff here makes these visits much less painful. They also understand how expensive having a pool can be and listen when I say I can't fix it all at once. This is not a common stance. Have to give props to Ben-he helped me out with my filter grids today and was great. Told me which ones could probably last another summer and which I needed to replace now. He then switched them out and had me ready to go in about 10 minutes. Took the time to make sure I knew how much D.E. to use and was just a very helpful fellow. This is the kind of service I have come to expect at this location and why I highly recommend a visit if you have a pool and are in the area. Watch for their flyers in the mail-they have some awesome sales from time to time.

    We have an almost brand new Polaris pool cleaner that isn't working properly. Leslie's is a…read morewarranty center for our cleaner and contracts with the company to service their cleaners. When we dropped off our cleaner the manager told us we need to upgrade to a newer cleaner. We asked him if he would just repair the one we had. He took the cleaner and called a few days later saying he cleaned all of the grit out of it and it was working properly. Immediately, we could tell when we place the cleaner back in the pool that they had not done anything to fix the problem. Several days later, we brought the cleaner back to the store. My husband walked in with it and the manager began yelling and screaming at him. He said that it is our fault the cleaner does not work and we needed to buy a new cleaner from him that was more expensive. He refused to service the warranty on the cleaner. He was extremely abrasive. My husband walked out of the store feeling like the guy had wanted to pick a fist fight with him. I have never received such poor customer service in my life. Under no circumstances would I ever buy a product from their store hoping they would service or repair it if something were to go wrong. He was unprofessional, he lied to us about repairing the broken part, and then yelled at us when we brought the cleaner back. I only wish I had gotten his name.

    Tex Mex Pool Care

    Tex Mex Pool Care

    (1 review)

    William got back to me right away, and I didn't even place the ad until later last night. He was…read morevery nice, professional, and answered all my questions. Very efficient! Great customer service! Enthusiastic, with a great attitude! He came by early afternoon today. He diagnosed the problem, cleaned the pool perfectly, and taught me a few things also! He was helpful in every way! And, the pool looked gorgeous! He is so nice, and he knows exactly what he's doing! You won't go wrong hiring him! If I didn't already have a good pool man, I would have hired him today.

    From the owner: Howdy! Is your pool ready for the Texas heat? Don't let pool chores ruin your weekend. The friendly…read morepros at Tex Mex Pool Care are here to handle all your pool cleaning and maintenance needs, so you can just relax and enjoy your backyard oasis. We're a locally owned and operated company serving the Dallas and surrounding communities. We know Texas pools! Our Pool Care Services Include: * Weekly Pool Cleaning & Maintenance: Skimming, brushing, vacuuming, and basket clearing. * Expert Water & Chemical Balancing: We conquer cloudy water and algae! * Pool Filter Cleaning: Keep your equipment running smoothly all season. * Green to Clean Recovery: We'll turn that swamp back into a sapphire. * Equipment Inspection & Repair: Pumps, filters, and more. Why Choose Tex Mex Pool Care? * Texas Tough Reliability: We show up on time, every time. * Friendly, Certified Technicians: Your pool is in great hands. * No Sweat, Simple Pricing: Clear, upfront quotes with no hidden fees. * 100% Satisfaction Guarantee: We're not happy until you're swimming happy.

    Century Oasis Pool and Spa - Pool, hot tub and sunbathing deck

    Century Oasis Pool and Spa

    (11 reviews)

    Century Oasis Pool & Spa did a beautiful job hardscaping and landscaping my back, front, and side…read moreyards. They built a travertine patio in the backyard, hardscaped side yards with pavers and rocks, added a mulch bed to my side yard, and rebuilt a retaining wall. The project manager (Amanda) and owner (Giancarlo) were both professional, helpful and available throughout the entire process. They were also able to accommodate additional projects at the last minute, including adding a French drain system to one of the side yards. Everyone involved was committed to making us 100% happy with the end product, whether that meant changing out chipped travertine tiles, recommending different design options, or making several trips to the worksite to plan out project details and ensure everything was 100% up to par. I would definitely recommend!

    I'm sharing an update of my personal experience with dealing the owner of Century Oasis Pool & Spa…read moreof McKinney, Texas, Giancarlo. Instead of trying to fix a faulty landscaping job, Giancarlo Medrano, responded with homophobic and profanity laced texts detailing how he would confront me, has a gun and threatened to send "his people" over. He also proceeded to label the house that he worked on (a rental property that I manage) as "cheap" and then goes on to brag about his rental property. He seemed so extremely proud about his financed house. Anyway, I had blocked his phone number after the incident but could see more of his texts through my old Apple ID. In these texts, he went from playing Mister Tough Guy to the victim and claimed that I had been the one who harassed and threatened to kill him and claims to have made police and FBI reports. A complete 180 and a testament to his character. What a quality guy. If you run into any problems with his work, be prepared for a load of excuses and insults. Summary of communications via phone calls and texts: *Half year of receiving the run-around (ie. Too busy, out of town, admin forgot to get back to me, blamed others, etc.) to fix the flowerbeds and add the missing drain holes *After many months passed thinking that Giancarlo was working to schedule in a fix, he started blaming the situation on his cousin. He then suggested that I pay a small amount, to which I found agreeable, for the flowerbeds to be fixed. Now he claims that I wanted a free fix... go figure. *I warned Giancarlo about the consequences for not taking ownership of this situation. Gave plenty of opportunities to fix before posting a review that seemed to upset him. *Giancarlo continues to claim that I own the home despite me explaining over the phone that I wasn't the owner and that I just there to help manage the property. *Giancarlo threaten to sue me. I gave him my lawyer's contact and I have yet to receive any contact attempts. *Giancarlo claims that I would be contacted by the police and FBI. I have yet to receive any contact attempts. In conclusion, I can't say that I would recommend doing business with an egotistical owner who tries to gip you at every corner, changes stories and takes no responsibility. But, don't take my word for it. Dig in the yelp reviews to see hidden reviews from others.

    Pool Ninja DFW - poolcleaners - Updated May 2026

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