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    Pool Medic

    4.4 (51 reviews)
    Closed • Closed

    Services - Pool Medic

    Pool draining

    Pool winterization

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    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.

    Reviews With Photos

    Example of the service report they send. It tells me the chemicals used, readings and a picture of my pool!
    Rachel H.

    If you need a pool service in the Las Vegas and Henderson area, stop your search now and call Ace. They are amazing! After 2 years of multiple pool companies who could never keep my pool clean (literally turned cloudy to green weekly) my pool is finally consistently clean thanks to Ace. Pam is amazing and soooo helpful if I have questions or talking me through any service recommendations from the pool technician. My favorite part is they send a service report after each service complete with details of chemical levels, chemicals used and a picture of the pool!!! The price is comparable to all other companies if not better (especially with repairs) AND the customer service is priceless! Stop your search and call Ace. You have found your pool company.

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    7 years ago

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    8 years ago

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    Brian H.

    Thank you Natalia. Looking forward to working with you guys.

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    8 years ago

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    8 years ago

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    8 years ago

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    8 years ago

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    Brian H.

    Helpful 1
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    9 years ago

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    9 years ago

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    9 years ago

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    10 years ago

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    10 years ago

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    Brian H.

    Thank you very much David

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    Page 2 of 2

    Ask the Community - Pool Medic

    Review Highlights - Pool Medic

    “My pool always looks great, and Kyle's staff is professional and nice; one guy even cleaned the pool decking.”

    Mentioned in 15 reviews

    Read more highlights

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    Diegos Pool Service - Pool maintenance Henderson

    Diegos Pool Service

    (54 reviews)

    Southeast

    From sewer to bluer! Diego made it all happen. I swear I'd never buy a house with a pool, again,…read morebut Diego's "no worry" and "go for broke" attitude has changed my mind. His work ethics are amazing! He's not afraid to work or of working hard! In fact, he loves to work!!

    We had been using this company for our regular monthly pool maintenance. Our pool was recently…read moredrained as part of a remodel and was scheduled to be refilled on Friday. I contacted him in advance and asked if he could come Saturday or Monday to get the water properly treated and balanced. He told me he couldn't come until Thursday. Since I didn't want a newly filled pool sitting that long without being properly treated, I told him I understood and that we would find another pool maintenance company that could come sooner. I then asked him to refund the unused portion of the $150 monthly service fee, since he had only performed one service that month. Instead of simply discussing the cancellation and refund professionally, the conversation became extremely hostile. He told me, "You pay thousands of dollars for a remodel, yet you won't pay me $200?" and eventually called me a "low-life" and said he "could wipe my ass with that money." I understand that there can be disagreements about charges, and I had no problem paying another company for the chemicals and startup service. My issue was the way I was spoken to simply because I chose to discontinue the service and requested the unused balance back. Unfortunately, after the way this situation was handled and the personal insults I received, I would not use this company again. Update after the owner's response: His response unfortunately reinforces the reason I decided to change companies. I did not cancel because I was looking for free service or because I did not want to pay for chemicals. My new pool company charges me $159/month, which is actually more than the $150/month I was paying him. They also charge separately for the freshwater startup chemicals, which I agreed to pay. I have no issue paying for services or chemicals. I changed companies because I was unhappy with the service and, most importantly, the way I was being communicated with. Even after I ended the service, the owner continued calling me "low-class" publicly in his response to this review. I think his own messages and response speak for themselves.

    Priority Pool Service - Great job on installing our new pump!!

    Priority Pool Service

    (313 reviews)

    $

    Priority Pools THE VERY BEST Pool Company in Vegas! They are…read moreAWESOME! Alejandro saved our little Ppol Cleaner( we named it Herbie ), is sucked up a huge ball of plastic some how and he worked his magic and saved our pool pump! Thank you Alejandro for being an AMAZING POOL PROFESSIONAL !!!! Nobody is perfect, but when confronted with an issue they respond immediately and appropriately. Way to go Priority... you are awesome !

    ​Stay away--sales-driven company with terrible weekly maintenance…read more ​I hired Priority Pools based on their high ratings, and over the course of more than a month under their care, my pool was green with algae. ​Key Issues: ​Constant Upselling: Right after onboarding, they tried to sell me unnecessary overhauls--including a new saltwater cell, completely missing that my pool already had a one-year-old salt system running. ​Poor Tech Knowledge & Reporting: The technician assigned to my weekly route didn't speak English, which doesn't have to be a problem, but he didn't seem to know I had a saltwater pool despite my messages to the company and they assured me that he was aware. Weekly reports lacked basic chemical breakdowns and only provided a photo of a meter. ​Weeks of Ignored Algae Blooms: Despite multiple messages alerting them to worsening algae over several weeks, proper testing (like CYA) wasn't done until a company leader flagged it when called me after I notified them I was cancelling. ​Offering free service doesn't fix persistent bad service. I had to hire outside help just to restore my pool. Look past the marketing and check their most recent 1-star reviews before hiring them. I don't take this review or my experience lightly, I don't do bad reviews.

    Big George's Pool Care - Spa

    Big George's Pool Care

    (22 reviews)

    Southeast

    Professional and prompt service. Provided next day service to replace a leaky pipe. By far the best…read moreprice over the others.

    -- Extremely Disappointed and Frustrated…read more I rarely write reviews, but I feel a responsibility to warn other homeowners about my experience with Big George's Pool Care. After a detailed and explicit conversation with the owner about not cleaning the filters on the road (due to HOA rules and the mess it leaves behind for me and my neighbors), they completely disregarded my request and did it anyway. This was not only disrespectful but also a clear violation of our community guidelines--something I made very clear upfront. On top of that, my spa was clogged for over a month, which I had to constantly bring to their attention. The clog caused a severe calcium buildup that destroyed the look of my tile. Instead of taking accountability, the owner brushed it off with, "Calcium builds up over time," and said I would need to pay another companymore to remove it. That's not just poor service--it's negligent. I've lived in my home for 7 years and never had buildup like this. My previous pool service would catch early signs and make recommendations before it got out of hand. Big George's took no such proactive care. Now I'm left with a spa that's downright ugly and embarrassing, and frankly, I feel taken advantage of. What was supposed to be regular pool maintenance turned into a costly headache. This is not professional service. This is a warning to anyone considering Big George's Pool Care: look elsewhere unless you want to clean up after them--literally and financially.

    Payless Pool Service

    Payless Pool Service

    (83 reviews)

    If you're looking for pool resurfacing, repairs, or maintenance, look no further than Payless Pool…read moreService! Our experience from start to finish was exceptional. They're a family-owned business, and it truly shows in the way they treat their customers. Steve is a true pool genius--knowledgeable, honest, and always willing to answer questions and explain the process. Payless Pool Service resurfaced our pool, and the entire project was completed in just 7-10 days. They kept us informed every step of the way, showed up when they said they would, and delivered exactly what they promised. There were no hidden costs, no surprises, and no pressure--just outstanding workmanship at a fair price. What really impressed us was how they consistently went above and beyond to make sure everything was done right. Their attention to detail, communication, and commitment to customer satisfaction exceeded our expectations. It's rare to find a company that genuinely cares about the quality of their work and the people they serve. Our pool looks absolutely amazing, and we couldn't be happier with the results. We highly recommend Payless Pool Service to anyone looking for a professional, honest, and trustworthy company. Thank you, Steve and the entire team, for making the entire experience stress-free and for delivering such incredible results!

    Steve and his team are amazing! They know everything about pools and spas and how to repair and…read moreclean everything related to pools and spas! And, to top it all off, they're good and kind people who don't rip you off or take advantage of you! Great prices too! l'm so happy that we found them! Thanks Steve and your entire team! We couldn't be happier!

    Pool Medic - poolcleaners - Updated October 2026

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