Couldnt be happier with EVERY experience I have had with them. From inside staff to service,…read moreeveryone is top level. You should not even consider buying through another business

A pleasure to deal with this business. Incredible and helpful staff throughout the whole process…read more Feels like a family business. They were helpful through the whole process from delivery and installation and provided a list of recommended electricians. After installation they visited our home to give a full tutorial on operation and visit for a time to make sure it's running optimally. Highly recommend.

This five star review is directed at Seth. we were having an issue with a pool motor. His customer…read moreservice over the phone and in person was well above par. He is extremely knowledgeable, friendly and straightforward forward. I highly recommend giving him a call or stopping in to see him for whatever it is you need for your pool.

Seth is outstanding. Friendly, knowledgeable and always willing to help me. I've had numerous…read moreissues with my pool vacuum and he has gone above and beyond to fix them. Superior service with a smile!

I don't know who answers the phone and sets up service. But she is by far the rudest most unhelpful…read moreperson I have ever had to speak to. When you call she will constantly audibly sigh like you're wasting her time.

owners are very unkind and unfair to staff members, very strong bias in the work environment, poor…read moreservice and communication from this company.

Hands down the best pool company I have ever worked with. Needed to have my pool closed on my…read morevacant home and luckily I found Trinity. How refreshing to deal with an honest company in a field where there are so many rip-off artists and bandits. They charged me the best price I ever paid to have my pool closed and I know it was done correctly. Thank you again Catherine and Pierre, and best of luck in your future endeavors!!

Had a pool heater and salt generator added for our pool. Paid Trinity $7000.00 and they have…read morefinished installing gas line for heater. Have called, emailed and no reply.

Used the store for chemicals for years always good never had a problem. Call them to the house to…read morefix a pool problem, they were very expensive won't come without you giving your credit card on file overcharge you for a visit the pool technician was rude. Couldn't be bothered. Did didn't want to stay for two minutes after charging me $300 an hour. They they sell you the most expensive job turned out that wasn't even the problem. Such a waste of money poor service, poor attitudes. I would never recommend having them do any service on your Pool. It'll be very expensive and not even properly diagnosed and fixed they just start charging you to replace things one by one. If I could leave zero stars, I would.

I've known the family since they were C&M pools located in Roselle Park…read more Never have known a more reasonably priced, helpful, and respectful team of professionals, and even followed them when they moved to Kenilworth! I would recommend them to family and friends. They are a decent family business.

Rude rude rude!!!!! Zero customer service manners. It's mind boggling that we are in the year 2021…read moreand people still have zero customer service skills this place is very overpriced on top of having the worst customer service the guy that was at the register which I think was the owner was such a Ahole! I will use their competitor that also sells Sustaine pool products rather than this place. I can't see Spending my hard earned money giving it To a place like this that didn't even offer or hold the door open for me after i spent 300 dollars on Products which my hands were full I was baffled as the man and maybe his wife or employee just stood the watching they were waiting to close the store and leave, no thank you for shopping w us. Nada!!!

One of the worst mistakes I've ever made was going with "Add on Pools" to do our in ground pool…read moreinstall. They quoted us a price that was literally doubled by the end. The day they showed up for the install, they told me they measured wrong and now the pool would need to be put in horizontally instead of vertically or else when it rained water would go into our home. I had to make a decision on the spot, with the pool waiting to be installed out in the street. I should have said to take it away in retrospect but after waiting months for the pool I just wanted to get it done. Once the pool was finally installed it looked great, but by next year all of the cement around the pool began changing color to a stained yellow. When I asked them to come take a look, a few of them came by individually and just stood their staring at the messed up cement dumbfounded. I got tired of them doing nothing and they became argumentative and I just gave up on them. I've waited over five years to post this review and I'm still so annoyed with them and our cement still looks terrible. They'll try to say the cement wasn't their fault but they are the ones who contracted this cement person and they never bothered to even attempt to resolve the issue. We were new to the neighborhood and they seemed like the place to go for local pool business but I warn everyone now stay away.

Unfortunately saw Spartan pool and spa rip off so many customers. Not finish jobs they had started…read morecaused pools to cabe in then convince the customer it was because of the way it was built not be suse they left it empty for months because they couldn't afford the liner constantly robbing peter to pay paulis the perfect example of this company l.

I've used Spartan for years, every time I have an issues they always come quickly and save me money…read morewherever possible.

Always good,,, professional but expensive. On time ,,, do…read morewhat they say ...hime warrant helps keep down cost for repairs.

Didn't know how bad I had it with this company until I switched to another. In my opinion,…read moreoverpriced, poor workmanship, awful experience all around. Glad to be done with this business. Good riddance.

My Pool never looked so good!! They're always on schedule and the pool water is crystal clear all…read moresummer. I recommend pool bros to anyone in the area looking for a pool company. They're the best!!!

Great service Highly recommend Fast and Prompt service. Very knowledgeable and gives great…read morerecommendations