Beware! This company does work without your consent, and will charge you!…read more I am disappointed to leave this pool company after 2 years because they went ahead, and did work outside of my agreed upon contract of a pool opening. At no point in time did they contact me to do "additional work". Therefore, be very careful. They replaced a piece that did not need to be replaced on top of my filter, tossed to the side. Not once letting us know. Not once hearing from us to agree on them touching anything outside of an opening. What's more disturbing is now the piece that was replaced I am not sure can go back. Thus, forcing me to now shut off my pool filter and now not using my pool until this company resolves this blatant issue of unauthorized work and possible damage to what they replaced as irreplaceable now. Make sure you find a pool company that values their customers consent on all work done on your property. Especially because I was not even home for this lack of consumer respect. I would ALSO like to point out that the items replaced were there last year and the year before that. and NO ONE DID OUTSIDE REPAIRS UNTIL NOW. I WAS TOLD LAST YEAR AND THE YEAR BEFORE THAT EVERYTHING WAS FINE.

It's hard to put into words how grateful I am that when I sent an interest email to Concord Pools…read moreand Spas in early April that Kristen Underwood entered into our lives! From our first interaction I knew she'd help me achieve my dream of having a pool in our backyard! Kristen was responsive to every question or concern we had, she consulted with colleagues when needed and always kept us in the loop communicating every detail of our pool project from beginning to end. If you've been thinking about getting a pool reach out to her! You will not be disappointed :-) Kristen and the amazing team at Concord, from excavation to cleaning to service, have given me and my family something that we've only ever dreamed of and every time I walk outside I smile! Thank you all so much!

The last thing I want to do is leave a negative review for a local business, but I feel it's…read moreimportant to share my experience so others are aware. Aquatica was scheduled to close my pool a week ago but never showed and did not communicate with me until several days later (I've since learned that they have a reputation for this). They eventually rescheduled over a week later and attempted to charge an additional $50 because the water level was not low enough. I explained that the water had been at the proper level the previous week, but had risen due to heavy rains. I agreed to pay the fee, but also let them know I would be discontinuing my service. I came home later in the day and discovered that they left the job unfinished, with my pool cover off and all my accessories left scattered on the patio. I've called and texted several times, but they will not respond.

Quality service and professional owner and employees. This is not the easiest job or business to…read morebe in. Schedules depend on the weather and sometimes have to be re-arranged. We all expect everything to be perfect and on time.... But nothing is every perfect. However, they do try despite the weather.

Larry is great: responsive, knowledgeable, personable. He assessed my tub's problem quickly, sent…read moreme an estimate, ordered parts and returned in a few days... tub is now working perfectly. My only complaint would be his steep travel fee, but I understand his time is valuable.

From the owner: Harmony Hill Spa Repair in Greene cty ny will get your hot tub running so you’re back enjoying…read more you’re hot tub Harmony hill can diagnose heating,pump, control problems and leaking hot tubs If your located outside Greene cty no worries we can travel to your location and diagnose your hot tub problems

We were greeted by Cameron Provost, who patiently helped us find a single person sauna. We had…read morepreviously purchased a double traditional sauna there. Cameron is very kind, professional and knowledgeable. We're thrilled with this carbon sauna, and the special chocolates that Cameron sent us in thanks.

DON'T BUY FROM ALLEN POOLS! They do not stand behind their work. We bought a hot tub about 6 months…read moreago. We placed it about 20 feet off the ground on a deck. One day it stopped working. Due to their poor installation workmanship, they failed to seal any openings so mice got in and ate wires. They refused to take responsibility for this and blamed the manufacturer. We googled this matter of installation and across the board every article said sealing holes is one of the most important parts of installation. Allen Pools said they NEVER seal holes. They have totally blown us off, not even returning phone calls. All we want is to have them fix the wiring (and seal holes). They have treated us poorly. Think twice about this company.

they took my money and didn't service the pool. What else do I need to say to get my point across?…read more I don't trust this company.

From the owner: Good Day All!…read more It’s Mr. Splash here! We are officially open and active for all pool and spa related services. Cleanings, repairs, restorations, Openings, installs, and enhancements! Changes to our Weekly Services are in affect for this season. There is now a membership fee, and pay per visit after each visit, to ensure quality at each visit! Book as soon as possible we are filling up fast! We look forward to to servicing you Pool/Spa (413) 405-4626

The Concord team exceeded all our expectations during our entire pool process! Our experience as…read morefirst time pool owners was beyond what we could have imagined! For such an extensive project, the team communicated and planned everything thoroughly, working with great urgency! I would recommend Concord to everyone, and don't forget to ask them about the fiberglass saltwater pool! Easiest pool to maintain out there, and by far the most aesthetically pleasing! Thank you again!

I called them for a quote and was supposed to hear from someone. Never heard back. Called back to…read moreget quote again and never heard back. I am very frustrated with all of these Pool companies justifying being busy as a way of not running their business efficiently. If there was ever a pool company that opened and ran properly, they would knock all these small time guys out of the water. I might just open one myself to prove it.

Love Whips Pool Service. I never have a problem with them. Plus they're always responsive to my…read moreneeds. They have been my pool company for many years. I highly recommend them.

Geoff and Amy run the best pool company we have ever worked with-- and there have been too many…read more Once you have used the services of this family owned business, you will never go back to one of the better-known big-business pool companies. Pro Dive is all about personal service, great feedback, and attention to your needs. They care.

Pro Dive Pools has been our go-to pool guys for the last three years. We use them to open, close…read moreand service our pool. They always take the time to offer expert advice and show us how to care for our pool. I really appreciate it.