water heater failed. called, they were prompt and reasonable. My goto mechanical peopleread more

This company does excellent plumbing work however, I just had the experience of being sworn at at…read more7:30 in the morning and treated extremely unprofessionally. My understanding is that the "gentleman" then walked off the job when responded to in kind. Customee service training needs an upgrade here....

They called and offered help right away. I recommend them. There advice was correct. I did it…read moremyself and it all worked out very well

Paul was great to work with. I had already received an estimate from a large company. Paul was on…read moretime for our appointment, gave me a competitive estimate, and did the job the same day. I really appreciated the suggestions he made about the job and the explanation for why he suggested particular material choices. The work looks perfect. it has not rained as of this review, but Paul stated that he will return in case of any problems.

My water meter cracked, thanks to Berkshire Rooter I got in touch with the right people to get it…read morefixed. Very honest and friendly. I recommend!

Woefully, Rick Miller and his son vandalized my water meter and charged $900. to unclog a main line…read morepipe. My water bill is twice as high since they vandalized my water meter. They removed an end cap of lead from a pipe and replaced it with a cheap, ill-fitting piece of tin. In addition they left 30lbs of shit in my basement.

had HVAC Technologies (Bob North) a few years; however they ceased doing servicing on furnaces they…read moreinstalled and referred to Mike North & Sons. Stephanie handled the transition, sent and received signed contract and in full annual fee. Then came the unethical business practice of "ghosting" paying customers. Been trying to contact 5 times since April 2nd with a clear voice message, plus 2 emails, and a text message. sent another email today and zero reply. Can not comment on their servicing abilities as they have yet done so. Thank you Update: After posting the last review, before this edit, Stephanie Phoned me from a different phone number, indicating the advertised number had been changed, which does happen at times. We rectified the mis-understanding and their technician is scheduled to come on Tuesday afternoon to perform the annual servicing. Thank you. Another update: Technician came and serviced the unit and was respectful and professional. Accidentally forgot a replacement filter, but that will be taken care of next week. Thank you

Brian is the best of the best. Reliable, professional, thorough, and so knowledgeable. He shows up…read moreon time, gives you clear idea of both your issues and options, and always leaves you feeling like you have been well taken care of. I cannot recommend highly enough...don't waste your time trying to find another go-to... Brian always delivers.

Brian is an awesome, honest, reliable and trustworthy electrician. He's the kind of guy that I let…read morehim into my house at 8:30am and discuss the few things that need to be done... then I leave for work. I can trust him to not let me cat out and lock the front door when he leaves. When I get home, I find everything completed as he promised unless I receive a call or text during the day stating otherwise (Happened once:Missing part but no big deal). I recommend Brian to anyone needing any electrical services.

Pittsfield Pipers are professional and do quality work! Within 24 hours I had somebody at my home…read more Jeremy was knowledgeable and answered questions and concerns. Very personable just like Dave who does my yearly maintenance on my system. Their service person Joyce was very helpful as well. They're reasonable and give a discount to seniors. You can't ask more than that. Donna Pivero

Jeremy did a great job. he completed a bunch various plumbing jobs as well as replacing a cracked…read moretoilet.

Overpriced. Had 7 guys in yard at some stage and one person working on porch. Was shafted by them…read moreand I don't understand how they can charge prices for mediocre work that they do. Discovered recently that they used "inside wood" not outside wood for railings on porch. They just used 4x2 and did even try to replicate the original railing. I had a very experienced carpenter fix ALL my railings (and replicate) for over 1K less.

Worked with a great team at AC Wood. Huge job - total gut of 3,000 square foot house. Everything…read morecame out great. for a job this large, there are always problems but i was impressed at how any issues were dealt with. Adam (the owner) stopped by and checked in and Tom and Billy were great on site. there backoffice guys like Tim and James were great with all the baloney that happens behind the scenes or dumb stuff like setting up the electronics. Very happy with the subs they picked and their on site guys were very courteous and conscientous. Sometimes they would suggest things I hadn't thought of that would make it look better. Would absolutely use them again.