Have helped us out when others couldn't due to timing or abilty to get parts Nate has been great!read more

We found our approach to the store most positively handled, despite not actually buying a wood…read morestove from them. We had contacted them about a floor model and Bob the owner took time to chat with us and explain many things about wood stoves and way they are sold in the US. Coming originally from the UK, we found the US approach to marketing and pricing very different. We eventually decided the stove we were looking at was not the one for us, and also it made sense to contact a dealer nearer to our home in Woodstock. Bob never gave us the impression of feeling that we were wasting his time and is to be commended on his personal approach and also speedy e-mail correspondence. We highly recommend this store.

Scott was extremely easy to work with and very good at what he does. He efficiently did a thorough…read moreinspection and process that was far more detailed and involved than I had anticipated. He notified me about everything he found that was not quite as it should be so there were no surprises. I am confident that my pellet stove is now working at peak performance and will continue to do so going forward. I am very glad that I did not go with a cheaper alternative that research suggested came with short cuts or try to do the work myself. While the cost came in slightly higher than promotional pricing found on the internet for the initial service, I feel confident knowing the job was done right the first time and, that ongoing annual service will be reasonably priced.

I was scammed. Most importantly, he told me there was an 8…read morefoot crack in my chimney liner making my chimney unusable and referred me to a company in Manchester for that repair. I got a second inspection and was told there was no crack at all, that the chimney was uncleaned, and that the state of the 'thimble' was clogged and potentially very dangerous. A thimble left this way can cause an entire house interior to be coated in soot that costs many thousands to clean, and, if I had a furnace, would have possibly caused a good amount of carbon monoxide to enter the house while a family was sleeping. Also, he charged me $289 after telling me it would cost $249. When I told him about the second inspection, he told me it was 'bullshit', but then apologized. At first, he promised me photos of the damage, then said his camera was broken, then said he figured out how to get the pictures to me, then sent me a photo of a cracked chimney lining, which is not my chimney lining. When I asked for his proof of insurance, he did not respond. I now know to look for certification when hiring a chimney sweep; please you do that as well!

Our house is a bit off the beaten path, but Champs was able to come and clean and check our…read morechimney! Chris was very prompt - right on the appointment time! He was very pleasant and personable, and his expertise was obvious. We're resting easier knowing Champs was here to check everything!

Nicest people! Very trustworthy and feel safe starting a fire in my wood burning stove after just…read moremoving to the area . Prices are fair as well

CONSUMER BEWARE Had Carl come to the house to look at our…read moreLennox Gas Fire insert. The Gas Fire would come on for a half hour 45 minutes and then turn off. After collecting $250 for the service call, we were told he had other calls to go on and could not stay for a half hour 45 minutes to see if the fire place would stay lit after he secured the glass to some latches, saying maybe it was because of a air leak. When we called to let him know the fireplace still was not staying lit. He said it was probably the valve. Never bothered coming back to investigate further. Just said they no longer make Lenox Valves. The problem was the fireplace sensors connections just needed a good cleaning. Definitely a money grab business looking to sell a new fireplace for the tune of $6,000.

We bought a new wood insert from them in 2019. The people and product were very nice but we were…read moredisappointed we had to clean the glass every few days to be able to see the fire. A year or so ago we learned it was because the unit they sold us was WAY too large for the space, so the fires we were burning were not hot enough to keep the glass relatively free of soot. We called and told them, suggesting they might swap ours out for a similarly valued used one the correct size, but they didn't respond. A few months later our follow up email received the same silence. We ended up buying fire bricks to fill enough space in it to allow us to burn smaller, hotter fires without overheating the room. It helped, but we still have to do more glass cleaning than we should and ended up spending more money on the larger unit than we needed to. Note: I will update this review if and when they make an effort to help us out.

Had a small job fixing entry steps of my home. He was one of the very few masons that came by to…read moreactually to evaluate the problem. Gave me a very straight forward price and was able to start work one week after. Very friendly and reasonably priced service. The owner went above and beyond in their service. I would recommend them to anyone.

From the owner: 5th generation mason specializing in residential ,commercial and historical restoration.We do all…read moretypes of masonry brick ,block ,stone ,stone foundation repair,pavers,stucco ,concrete ,chimney repairs and much more call 413217-6917 for free estimate fully insured

Our front steps needed to be redone and J&A did a great job…read moreby adding another step and making them safer. The work was done quickly and when I called back for a minor touch up they returned and fixed everything without any additional charges. We were happy with the work and the fair price we paid. Highly recommend this veteran owned company.

Our third experience with these totally responsible young contractors was, as we've learned to…read moreexpect, excellent. They come when they promise, they do the job fast and very well and their fees are more than fair. With no reservations whatsoever, we strongly recommend J and A Masonary Ed and Terry Kornbluh

Over two years the Dorini team helped me choose and buy property, plan and build my dream home…read more They were wonderful to work with, listened to what I wanted and explained each process thoroughly. Certainly there were some hiccups, but in each case the team was committed to satisfying me, the customer. The Covid crisis and subsequent material shortage caused a delay but this couldn't be helped. The workmanship is excellent, their integrity is above reproach. 5 stars!

From the owner: Dorini Log and Custom Homes is an Albany / Upstate NY based national supplier of materials, design…read moreand engineering packages for solid log, panelized, Westchester Modular, stick framed, post and beam, metal and concrete construction, offering superior quality packages to meet practically any budget with custom design services included at no additional charge. Dorini's highly efficient home packages include engineering which meets all local and national building and energy code requirements. Formed by acclaimed industry leaders with over 75 years of combined experience in the systems built and construction industries, Dorini Log and Custom Homes is focused on providing quality, affordable custom houses, cabins, tiny homes, vacation retreats, garages, workshops, additions, kitchens, baths and restorations. Offering turnkey options in a 2 hour radius of Albany- Berkshire Columbia Dutchess Fulton Greene Montgomery Rensselaer Saratoga Schenectady Schoharie Ulster Warren Washington Counties