I used Sunny Day to have a new liner installed on our 16x32 above ground pool. They broke several…read moreof the top caps and never attached others. I have been trying to contact them to either replace or reimburse me for the cost the broken caps. They have not responded to numerous voicemail and text messages. Definitely would not recommend them. Stay away.

This is my third year in my house, and the third year I was dreading taking care of my pool. Last…read moreyear was bad, constantly cloudy, a money pit. I decided to throw in the towel and find a pool maintenance company for this season. After calling a lot of companies, I found the no one wanted my business as much as A Sunny Day Pool did. His prices were reasonable and cheaper than others, so it was an easy choice. I had him open my pool ($175) and return to vacuum it. His rate for cleaning is $50 an hour. It has taken me hours of unsuccessful vacuuming in the past to even remotely get my pool looking good. My pool cover fell in a little over the winter so there was a lot of leaves in the bottom. He brought out his own equipment and got the pool sparkling clean in exactly 1 hour. I am not kidding when I say that is the best $50 I have ever spent. It is two weeks later and my pool is still sparkling clean. I have him scheduled to come again this week and do a clean up before a party. Hiring this company for my pool was a great decision. It is just one man, but he is reliable, professional, and gets the job done perfect and quick. I would 100% recommend him to anyone in the Colonie area looking for pool maintenance. I will continue to use him through the summer and the rest of my years owning a pool.

I had connections that I couldn't tighten, about a five minute job. I knew the trip charge would be…read more$150 +/-, but I was charged $45 for 3 feet of 3/8" hose that sells for 75 cents a foot. Nothing like being ripped off. Beware. I sent a letter to the office requesting a refund. No response.

terrible customer service, tells you one thing then leaves you hanging. workers are awful! Service…read moreis awful! Do not hire them, go with a real pool company.

Guy has been helpful the 2-3 times I've been in the past month. Very easy to do business with.read more

First, why try to trick loyal customers of Done Right Pools to come to your store by playing off…read moretheir name? Name is petty, service is worse, pool and chemical experience is non-existent. Save yourself a trip and go to the professionals next door...

From beginning to end. Professional and kind. Installed all new equipment for our above ground…read morepool. Definitely a 5 star business

I have used Pro Dive Pools to service my pool since 2022 when I moved to NY. I am very happy with…read morethe service they provide. The office manager is very responsive and helpful. If I leave a message, I get a call back shortly thereafter. The team has opened and closed my pool a few times and have done a great job at a reasonable price. They don't just come and go. Jeff, the lead always takes time to discuss the pool with me, share information and help me be self-sufficient. Highly recommend them.

It's been years since I've had a pool. Someone recommended Park Pools for water testing and…read moresupport. They told me the wife (owner) is excellent. Well, I learned she's retired. They have recommended chemicals and quantities that have me pool so out I've had to resort to draining half way and refilling to get close. Do not go here. I've found a responsible place for my needs now. Such a shame, because it seems that this was once a very successful company with a following.

Hard to get ahold of. They are also unapologetic when they are clearly wrong. They just say how…read morebusy they are and we are all supposed to be OK with them being busy even if that means we don't hear back. Overall, not bad since it's the only option, but if another one opened up around the corner, I think they'd be hard pressed to stay open.

A huge thank you to Keri and Ken at Islander Pools,Ballston Spa. I had a problem with my robot…read morepool cleaner. It was opening of pool season and when I took it in to Islander, the place was swamped with people. Obviously an extremely busy time. They, impressively, handled my concern quickly and efficiently. But what was most significant, and why I am writing this review, I told Keri I would be very grateful if they could look at the problem as soon as possible so I could get my pool cleaned for the weekend. They could not have done a more impressive job! Kari called me that very afternoon to say robot was working again and ready to be picked up. Customer service doesn't get better than that! Thank you Kari! Thank you Ken!

First of all, I called and spoke with Dave . He was helpful and able to have me seen in 3 days …read more Next , Vinnie ( I believe ) came to my home . He was professional, informative and patiently answered my many questions. He was also able to quickly resolve the issue . Wonderful service .

The last thing I want to do is leave a negative review for a local business, but I feel it's…read moreimportant to share my experience so others are aware. Aquatica was scheduled to close my pool a week ago but never showed and did not communicate with me until several days later (I've since learned that they have a reputation for this). They eventually rescheduled over a week later and attempted to charge an additional $50 because the water level was not low enough. I explained that the water had been at the proper level the previous week, but had risen due to heavy rains. I agreed to pay the fee, but also let them know I would be discontinuing my service. I came home later in the day and discovered that they left the job unfinished, with my pool cover off and all my accessories left scattered on the patio. I've called and texted several times, but they will not respond.

Quality service and professional owner and employees. This is not the easiest job or business to…read morebe in. Schedules depend on the weather and sometimes have to be re-arranged. We all expect everything to be perfect and on time.... But nothing is every perfect. However, they do try despite the weather.

We recently purchased a new home with an in ground pool. Super excited to use and thinking it would…read morebe easy to maintain my husband decided on another company to come show us how to open pool. After two trips they made as well my husband and me cleaning the pool so many times . We were starting to regret buying a house with pool. After much research and reaching out to companies Blue pool crew company got back to me ASAP. Answered all my questions and came by my home while we were home I found out for new homeowner pool companies at times don't do that.Mark the owner came by checked my pool out and turns out other company that supposedly opened our pool really didn't. Our cartridge filters were not in our filter and our jets were not installed. Mark showed me how to do this as well set my filter to clean my pool. He came by the next and cleaned the pool. My pool looks so beautiful! Prices are amazing and affordable. I highly recommend this company.

Zero Stars! Blue Crew is totally undependable and have put my health at risk…read more Blue Crew Crews was supposed to open my pool several weeks ago. They never made the first scheduled date on April 28th. Blue Crew texted me to say they could not open my pool until the following week. That night I was rushed by ambulance to Albany Med, got out on Monday with doctors orders to not "do ANY heavy lifting". So. getting my pool open now became a serious health issue, it merely a convenience. I texted Blue Crew back when I was home from Albany Med to say that probably be better for my health if they opened the end of May, before Memorial Day. They called me to coordinate an opening date. When I asked if opening the Monday before M-Day was possible, I either was hung up on, or the call dropped. They texted me to say the call dropped, but never mentioned rescheduling. I asked them to text me back - they didn't. I texted again asking for an opening date - no reply back. I texted again - still no reply. I have always opened my pool every year. This was the first time I sought a service and Blue Crew BLEW IT! Under normal circumstances I would just be frustrated with Blew Crew, but I am furious that I now have a SERIOUS HEALTH ISSUE and have been abandoned by BLEW CREW. What they claim on their website as 'dependable service' is TOTALLY UNDEPENDABLE!