Today, TJ and two other young men closed our pool for us. They got right to work, worked…read morediligently and I was pleased by their professionalism. We had purchased a pool liner from Hometown Pools and Spas a few years back and had this company install a new pool filter this summer. Hometown Pools and Spas is a pleasure to do business with.

I was initially excited to work with this local pool company but unfortunately faced multiple…read moreissues including inexperienced crew, poor workmanship, inconsistent communication and unresolved equipment issues. While the owners were responsive at first, the quality and professionalism seriously declined throughout the project. Due to character limits for posting a review, I am not able to post my full review on this site. To read my full review, which includes a detailed account of my experience, please copy and paste the TinyURL link or the link for the google meet directly into your browser. It should also be noted that I posted my review to their google business page, which they promptly removed. https://tinyurl.com/ycw6hpfe https://docs.google.com/document/d/10EUYkATf92ZKp9CVjfVsFDOTZHvyP12rXmUkinDRuf8/edit?usp=sharing

Various issues which I am still attempting to resolve. Bad communication on part of GM. Beware of…read morecontract!!!

Avoid, at all costs. careless install caused damage to pool, Clayton will NOT accept responsibility…read moreand is unable to repair. what should have been a month job turned into six month plus headache (still going).

I used Sunny Day to have a new liner installed on our 16x32 above ground pool. They broke several…read moreof the top caps and never attached others. I have been trying to contact them to either replace or reimburse me for the cost the broken caps. They have not responded to numerous voicemail and text messages. Definitely would not recommend them. Stay away.

This is my third year in my house, and the third year I was dreading taking care of my pool. Last…read moreyear was bad, constantly cloudy, a money pit. I decided to throw in the towel and find a pool maintenance company for this season. After calling a lot of companies, I found the no one wanted my business as much as A Sunny Day Pool did. His prices were reasonable and cheaper than others, so it was an easy choice. I had him open my pool ($175) and return to vacuum it. His rate for cleaning is $50 an hour. It has taken me hours of unsuccessful vacuuming in the past to even remotely get my pool looking good. My pool cover fell in a little over the winter so there was a lot of leaves in the bottom. He brought out his own equipment and got the pool sparkling clean in exactly 1 hour. I am not kidding when I say that is the best $50 I have ever spent. It is two weeks later and my pool is still sparkling clean. I have him scheduled to come again this week and do a clean up before a party. Hiring this company for my pool was a great decision. It is just one man, but he is reliable, professional, and gets the job done perfect and quick. I would 100% recommend him to anyone in the Colonie area looking for pool maintenance. I will continue to use him through the summer and the rest of my years owning a pool.

Guy has been helpful the 2-3 times I've been in the past month. Very easy to do business with.read more

First, why try to trick loyal customers of Done Right Pools to come to your store by playing off…read moretheir name? Name is petty, service is worse, pool and chemical experience is non-existent. Save yourself a trip and go to the professionals next door...

After receiving quotes from a handful of businesses in the area, we decided to hire MC Pools to…read morebuild our inground pool. Before we signed a contract or put down a deposit, Carl was patient and more than willing to answer our many, many questions and walk us through the process and options. He did a drawing of what we thought we wanted and when we wanted to make a few changes he quickly did it with no problem. Carl is very knowledgeable about not only what works best but also what looks best. We put a lot of trust in him as this is our first project of this kind and we're so glad we did. We never felt rushed or pressured or that we were being an inconvenience with our questions or changes. He is also very responsive, he never left us hanging, waiting for a response when we contacted him. One of the great things about MC Pools over other builders we contacted is that they have the ability to build the pool you want so you're not forced to pick something from a catalog. You can create a custom build like we did. Another positive, in my book, is that Carl includes (pretty much) everything in the quote, giving you the full picture of what the final cost will be. Other companies give quotes but don't add the other necessary items/services such as electrical, hauling away fill, etc so you think you're paying less but end up getting hit with costs you hadn't known about until later on. Carl adds all that in up front. Plus he included some things that other companies don't such as 2 lights for the pool, 2 skimmers, a safety cover and an upgraded handrail. *One huge bonus for us was the discount they offer for first responders (my husband is a volunteer firefighter).* The build itself was smooth and followed the timeline we were promised. When Carl came for his final walk-through to make sure we were happy I could not come up with a single thing I wasn't thrilled with (that's never happened to me before ). Every detail is perfect and our pool is gorgeous, we couldn't be happier. Details about the pool: it is 16 x 37 (with the bump outs). We added a bench seat to the bump out in the deep end (see picture) and we are SO glad we did, everyone loves it. It's a place to hang out while in the deep end and such a great feature. The kids especially love it because they can swim across and have somewhere to "land". It also doubles as a step to get out of the pool. We wanted a larger shallow end since we know that's where a lot of people hang out so we adopted for an extended shallow end (16 1/2 feet). The chlorine is salt water and we chose to have a cartridge filter and added a gas heater. The coping and concrete are stamped and dyed. Another detail worth mentioning, the contractors that MC Pools works with are top notch. The concrete company, Capital Concrete of Albany, went above and beyond to give us exactly what we wanted and helped us design and choose options when we asked for input without being pushy. They worked through the weekend to help get our project finished as soon as possible. The electrical company was also top notch. (I can't recall the name but I'll add it when I figure it out). We are SO glad we chose MC Pools for this large project, we couldn't be happier! Thank you, Carl!

Small family own, quality, honest and great pricing! Have used for 25 yrs and only one I would…read moretrust with my 38 x 40 pool. Recently put in a new pump and has been great at answering any questions I have!

I had a non emergency situation with an outside faucet. Another major local company who previously…read morehad done good work for me totally botched what should have been a simple job; replacing an outside spigot and installing a shut off inside the basement. I found Miller's by checking reviews and see why they were all positive. From being courteous and friendly on the phone to showing up right on time, Dana and his crew replaced the shoddy work correctly and in an hours time at slightly more then half the cost of what I paid previously. Zack the owner stopped by as well. Quick, neat, professional...fair price. Highly recommend !

Called because I had frozen pipes!!! They were here in 1.5 hours and fixed in 2 hours !!!! If I had…read morewaited for the BIG COMPANIES!!! I would have had a $3000 bill they thawed all the pipes none burst !!! And all is well !!! The head guy who came out had the greatest communication skills ( DANA) explained everything he was doing and explained why... also informed me how to prevent any future issues/ problems!!! % went above and beyond!!! This was all 24 hours after a major nor'easter storm!!! I don't have enough great things to say !!!! Pricey $625 but new pipes would have been $3000 easily ‼‼ guess that's what the big companies wanted !!! did the same with electrical ( different company) moral of the story is !!! Stay with local mom & pops !!!! They care about their communities

I had a leak in my bathroom over the weekend. I called Seal Tight . The service person responded…read moreright away . My Toilet wax needed to be changed and Seal Tight replaced the wax seal and fixed the leak. I received a call back the next morning to make sure there wasn't anymore leaks. Thank you for your services. Lori S.

Very disappointed with SealTight. The job was only half completed, despite the work being agreed…read moreupon in the contract. Instead of finishing the job as promised, they simply walked out and left the work unfinished. This is completely unacceptable and unprofessional. When you hire a company, you expect them to honor their agreement and complete the work they were paid to do. I would not recommend SealTight based on my experience.