Ray has been a valuable service tech for me for three to four years now. He is extremely…read moreknowledgeable and personable. I highly recommend him if he is available. He does run a busy schedule.

Great service, Ray was available the next day. He thoroughly explained what had broken, why, and…read morewhat parts we needed to buy to ensure we have no more leaks. Vet owned is a bonus!

Beware! This company does work without your consent, and will charge you!…read more I am disappointed to leave this pool company after 2 years because they went ahead, and did work outside of my agreed upon contract of a pool opening. At no point in time did they contact me to do "additional work". Therefore, be very careful. They replaced a piece that did not need to be replaced on top of my filter, tossed to the side. Not once letting us know. Not once hearing from us to agree on them touching anything outside of an opening. What's more disturbing is now the piece that was replaced I am not sure can go back. Thus, forcing me to now shut off my pool filter and now not using my pool until this company resolves this blatant issue of unauthorized work and possible damage to what they replaced as irreplaceable now. Make sure you find a pool company that values their customers consent on all work done on your property. Especially because I was not even home for this lack of consumer respect. I would ALSO like to point out that the items replaced were there last year and the year before that. and NO ONE DID OUTSIDE REPAIRS UNTIL NOW. I WAS TOLD LAST YEAR AND THE YEAR BEFORE THAT EVERYTHING WAS FINE.

It's hard to put into words how grateful I am that when I sent an interest email to Concord Pools…read moreand Spas in early April that Kristen Underwood entered into our lives! From our first interaction I knew she'd help me achieve my dream of having a pool in our backyard! Kristen was responsive to every question or concern we had, she consulted with colleagues when needed and always kept us in the loop communicating every detail of our pool project from beginning to end. If you've been thinking about getting a pool reach out to her! You will not be disappointed :-) Kristen and the amazing team at Concord, from excavation to cleaning to service, have given me and my family something that we've only ever dreamed of and every time I walk outside I smile! Thank you all so much!

Needed the pool vacuumed. Mark's pricing was fair and his work was great. I'll be back next year,…read morefor sure.

I reached out to Mike at 7 pm on Monday evening about a hot tub leak, and he was at my house by 10…read moream Tuesday morning. He had the leak identified and fixed within 15 minutes, and was extremely reasonable. Highly recommended!

I discovered Splashy Pools and Spa after my existing pool service told me they didn't perform a…read moreone-time cleaning during my pool opening which unfortunately, my pool badly needed. When I called Splashy Pool, they responded to my call right away and immediately scheduled an appointment within a day. The technicians did an excellent job vacuuming and brushing the liner, testing and balancing the chemicals and informing me of any follow-up actions I should take, all at a reasonable price. The techs were experienced, professional, friendly and careful and worked in extreme heat conditions. I was fortunate and grateful to have hired this company and wished I had found them sooner. Without a doubt I will be hiring them again in the future to open/close my pool.

they took my money and didn't service the pool. What else do I need to say to get my point across?…read more I don't trust this company.

Larry is great: responsive, knowledgeable, personable. He assessed my tub's problem quickly, sent…read moreme an estimate, ordered parts and returned in a few days... tub is now working perfectly. My only complaint would be his steep travel fee, but I understand his time is valuable.

From the owner: Harmony Hill Spa Repair in Greene cty ny will get your hot tub running so you’re back enjoying…read more you’re hot tub Harmony hill can diagnose heating,pump, control problems and leaking hot tubs If your located outside Greene cty no worries we can travel to your location and diagnose your hot tub problems

Great Business. Quick, Prompt , reliable service. I recommend 100% …read more Used last year to fill my pool came same day. Then used there service for closing my pool this year.

Today, TJ and two other young men closed our pool for us. They got right to work, worked…read morediligently and I was pleased by their professionalism. We had purchased a pool liner from Hometown Pools and Spas a few years back and had this company install a new pool filter this summer. Hometown Pools and Spas is a pleasure to do business with.

Called and left message, never got a phone call back. I called again and no return call, I don't…read moreknow why but called again and this time Michael answered. We talked about the services he offered and we agreed to talk the next day to set it up. It's 2 days latter and nothing. What a way to run a business!!!! I found someone else and something tells me it is good I did not hire them. They have 5 stars, my guess is he deletes the bad ones.

Just had my hot tub serviced again. Amazing service from Michael. He's been amazing for the past…read morefew years

Absolutely top notch service. I called and was scheduled…read morefor spa pool water and in just a few days all was completed. I'm impressed with the quality of customer service, very knowledgeable about my new pool, the price was very reasonable as well.

Responsive and fast. I received a return call the next day (not like some others i wont mention…read morehere), and he showed up when he said he would. Nice clear, clean & affordable water. Thank you!

Was told by another pool guy that I had a leak in the line from the filter and that I should call…read moresomeone to locate the leak. Once it was located, he could come back and fix it (quote $4 - 5K to repair). Called PV Pros to come out to look for the leak. The service tech, Justin, told me there was NO LEAK and that the filter just needed to have the air released, which he did. Filter operates fine. After the 7/4 storms, the pool water turned green. Not inviting to swim in. After trying a few remedies that didn't work, I called the store and Tim suggested I bring in a H2O sample to figure out what the problem could be. After he did the test, he told me it was metals in the water and gave me the correct additives and explained how to fix the problem. Following those instructions now. Tim also said that he will do another H2O test next week to make sure everything returns to normal. I don't know whether PV Pros rate is/was competitive but when you have a positive experience with a company, sometimes any extra cost is well worth it! I will now have PV Pros do all the servicing on my pool.

When on the search for a pool company to service our pool on a weekly basis, we first looked into…read moreRainbow Pools as we have used them for a variety of services, but they had a lengthy waitlist. A quick Yelp search and Request-a-Quote later and I found Precise Vision Pros who quickly responded with what I felt was a reasonable quote for summer services. I really love this company. I've had some issues with other folks that have serviced our property in the past (we rent out our home and do not live close by) but this summer has been a breeze with Precise Vision Pros. They are always prompt to respond to my emails and are so courteous when it comes to processing payments. While they do ask that you pay half up front, I had arranged services well in advance of the summer and they kindly allowed me to pay that deposit in early May rather than February. Beyond the amazing Sara with whom I've been in regular contact about services each week, I must note the quality of services overall. Each time we've visited, I'm happy with the water quality and vacuuming. They are always on top of any incoming weather that might affect the pool and arrange visits accordingly. I also love that they provided complimentary critter life savers (floats that save lives of unsuspecting frogs and small animals that might have fallen into the pool). Sadly, I'm moving after this season, and I'll really miss working with this company. They really were lifesavers for us this summer!

I can't begin to say how nice and helpful everyone is at the Newburgh store! Every time I walk in,…read moreI'm greeted by either my first of last name with a bright smile. I moved into a foreclosed home with a pool that had been sitting open under acres of trees for 4-5 yrs. The previous owners didn't winterize the pool or cover it. I seriously had a swamp! Thick with jello-y frog slime, frogs, newts, snakes and every other biology project you could think of. My filter, pump, frogger and some above ground piping was visibly cracked/broken. Without a ton of money, I was determined to get this pool opened and turn it into a beautiful chemistry project! To make it more interesting, I was doing this without purchasing a new filter or equipment! The Newburgh team directed me almost daily on how to get my pool open with the least amount of chemicals. I was encouraged to purchase a new filter, because obviously this would make it go 1000x quicker, but I was NEVER pushed. Eventually, I did get another filter and ended up removing my broken frogger equipment. Fast forward many hours of scooping soggy nasty leaves, frogs, newts, etc. Cleaning my filter every 30 mins for months (rain, shine and snow), I now have a beautiful clear blue pool!!! They believed in my biology/chemistry project! Oh... and if they hadn't already spent enough time with me,?! They brought my son on the other side of the counter and taught him how to properly balance the pool! Thank you Newburgh Royal Pools and Spa!!!

I had a new liner installed, part of the process is you have to pay additional cost for a company…read moreto fill your pool so they can see if there are any leaks. They hired a sub contractor that punctured the liner behind the new light that was installed. From the date of installation there was a leak for five straight weeks. They had this company come back and the installer stated the leak was coming from the screw to the skimmer. When I asked how did they know without checking he advised me that they used short screws, because they did not have longer screws! I insisted after two days they come back and check because the pool was still leaking. A diving company came to inspect for leaks, to find a hole behind the light. They had to come twice to patch up the hole. Meanwhile the pool was still leaking. I want monetary compensation for payment for the water company and having to run my water from my home for five weeks. They offered as compensation $250 in supplies!! I paid more than that maintaining the pool water for five weeks. They keep passing me around trying not to compensate me. The liner looks good, I paid over $10k to have it installed only to add the water fee from the company and there is not telling what my water bill will be. Do your homework before using this company!!!!!