I was scammed.
Most importantly, he told me there was an 8 foot crack in my chimney liner making my chimney unusable and referred me to a company in Manchester for that repair. I got a second inspection and was told there was no crack at all, that the chimney was uncleaned, and that the state of the 'thimble' was clogged and potentially very dangerous. A thimble left this way can cause an entire house interior to be coated in soot that costs many thousands to clean, and, if I had a furnace, would have possibly caused a good amount of carbon monoxide to enter the house while a family was sleeping.
Also, he charged me $289 after telling me it would cost $249.
When I told him about the second inspection, he told me it was 'bullshit', but then apologized.
At first, he promised me photos of the damage, then said his camera was broken, then said he figured out how to get the pictures to me, then sent me a photo of a cracked chimney lining, which is not my chimney lining.
When I asked for his proof of insurance, he did not respond.
I now know to look for certification when hiring a chimney sweep; please you do that as well! read more