Black Magic technicians Chris and Steve did a fabulous job installing our Jotul fireplace insert…read more They are talented professionals with a thorough knowledge of their craft. They are courteous and friendly, answering all of my questions as the installation progressed and they left my home in pristine condition on completion of the installation. Ericca - the contact person at the Manchester location - is a great communicator who made the scheduling and delivery process go off without a hitch. We look forward to having Black Magic service our stove in the future. Thank you Chris, Steve and Ericca!

The whole team at Black Magic were great partners as we renovated our fireplace and chimney -…read moreespecially Corey and Chris. They were knowledgeable, gave us a range of options, explained everything clearly, and were conscious of our budget. They also were great at following through to ensure everything was working right and that we had peace of mind. We very much recommend calling them if you're having fireplace or chimney issues.

Our house is a bit off the beaten path, but Champs was able to come and clean and check our…read morechimney! Chris was very prompt - right on the appointment time! He was very pleasant and personable, and his expertise was obvious. We're resting easier knowing Champs was here to check everything!

Nicest people! Very trustworthy and feel safe starting a fire in my wood burning stove after just…read moremoving to the area . Prices are fair as well

I was scammed. Most importantly, he told me there was an 8…read morefoot crack in my chimney liner making my chimney unusable and referred me to a company in Manchester for that repair. I got a second inspection and was told there was no crack at all, that the chimney was uncleaned, and that the state of the 'thimble' was clogged and potentially very dangerous. A thimble left this way can cause an entire house interior to be coated in soot that costs many thousands to clean, and, if I had a furnace, would have possibly caused a good amount of carbon monoxide to enter the house while a family was sleeping. Also, he charged me $289 after telling me it would cost $249. When I told him about the second inspection, he told me it was 'bullshit', but then apologized. At first, he promised me photos of the damage, then said his camera was broken, then said he figured out how to get the pictures to me, then sent me a photo of a cracked chimney lining, which is not my chimney lining. When I asked for his proof of insurance, he did not respond. I now know to look for certification when hiring a chimney sweep; please you do that as well!

Scott was extremely easy to work with and very good at what he does. He efficiently did a thorough…read moreinspection and process that was far more detailed and involved than I had anticipated. He notified me about everything he found that was not quite as it should be so there were no surprises. I am confident that my pellet stove is now working at peak performance and will continue to do so going forward. I am very glad that I did not go with a cheaper alternative that research suggested came with short cuts or try to do the work myself. While the cost came in slightly higher than promotional pricing found on the internet for the initial service, I feel confident knowing the job was done right the first time and, that ongoing annual service will be reasonably priced.

Gary the owner of this business knows his business. He was able to identify the issues, report them…read moreto me and fix the issues. Highly recommend him. I also would not count on a company that you have a contract with to really do due diligence, even though they are being paid to do so. Gary found too many dangerous issues not identified by a locate well known company, though that is their job and what they were being paid for. You can trust him to tell it like it is and do the right thing.

From the owner: Woodchuck Chimney Service would like to show you how we surpass other companies. We specialize in…read moreChimney Diagnostics, Repair, and Service. Our expertise, and technical prowess help us to stand out in a nationwide market. Everyone knows when you hire a professional chimney sweep, they will have the proper tools and equipment to service your chimney quickly and efficiently. Most chimney technicians have certifications from CSIA. So, what is the difference? It is how we treat the client, being friendly and courteous. It is our commitment to excellence and quality. Finally, our honesty and ability to listen to the client. Finding out what they want is the most important aspect.

Professional, thorough and knowledgeable. Cleaned and inspected our six chimneys promptly and…read morewithout any residual mess. Identified problems and potential repairs with emphasis on fire prevention and safety. Will continue to use Mr. Connell's services.

From the owner: 42 years in businessread more

Brian was great. Very responsive to my calls and flexible on scheduling. I particularly…read moreappreciated his honesty. I called to have my chimney swept and after Brian inspected the flue he assured me a full sweep was not necessary as everything was clean as a whistle - he even showed me the live video as he inspected. He charged me a fraction of the original quote as a full sweep was not needed, and provided an inspection report for insurance purposes, etc. Great experience with Adirondack Clean Sweep.

Owner canceled my Sept 17 appointment for stove cleaning due to another account's emergency. Has…read morenot responded to my texts to reschedule .... I am displeased with the apparent lack of courtesy.

We didn't actually use their service since they had since moved outside of our area, but my review…read moreis about their response. Even knowing that we'd never be an actual customer, they gave very detailed responses and advice. I have seldom ever encountered such service! If they are ever able to service our area in the future, I wouldn't hesitate to give them my business.

Mason and Phyllis are very nice people, but they don't seem to be at all knowledgeable about…read morechimney maintenance and sealing. I had them out around 5 or so years ago to seal the crown of my chimney. Not knowing anything about it at the time of course, and based on their reviews, I fully trusted them as to what material should be applied for that purpose. Mason applied several tubes of Alex Plus caulk to the chimney crown. I was a little surprised they would use caulk, but then they were the "experts" right? They said this stuff will last 40 years, no problem! Your chimney is now fully sealed and protected! A few days ago I went up to inspect the chimney crown. Not an ounce of that caulk remains. Nada. Nothing. It's all gone. We're right back down to naked concrete again. And who knows how long it's been like that. So I called the Alex Plus manufacturer, and they said you should NEVER use Alex Plus for that purpose! Spoke to a chimney sweep, who said you should only use elastomeric sealants specifically made for chimney crowns. He was surprised any 'professional' would do something like that. Obviously, they didn't know what they were doing. Or what kind of sealant really should have been used. But they were nice. So $300 down the drain. Don't make the same mistake I made. Find somebody else.

Darren and his crew have been cleaning my chimney for over 20 years. They always show up on time,…read moredo a great job, and leave everything clean with no mess behind. A pleasure to work with."

I paid Darren Sharp and his wife $635 for a chimney cap and sweep. I called five or six times and…read moreleft clear, consice voicemails with one question: did Darren complete the work of repairing the chimney flashing? No one would call me back, but they never hesitated to call to demand more money. Darren had a young man do the work of quickly vacuuming out my chimney; this took him about ten minutes. I only today got the clear answer I needed about whether or not Darren had repaired the flashing like he told me he would; his wife finally called me back and left me a condescending voicemail, claiming they had told me he doesn't do flashing work. In fact, he said he would caulk it for me months ago. Poor communication, confusing and unresponsive customer service. I am going to do business with another local company next time and steer clear of Darren Sharp's business because I care about hearing back from a company promptly, I care about being heard, and I care about getting the biggest bang for my buck.

Quality work pleasure to work with brings a lot of knowledge pleasure doing business with thanks…read moreagain c&s masonry services

From the owner: C&S masonry service is owned and operated by Randy k I have over 12 years experience and Masonry we…read moremainly specialize in older foundationsas well as dry Stone stacking paved walkways chimney repair chimney liner installing FoundationrebuildsI have an Old Fashioned way of doing business I focus on two main points number one instability number two is overall look I believe the best advertisement is word-of-mouth all of my work comes with a warrantyI give my customers the same advice that I would give my family I am not the cheapest but I am one of the best when it comes to older foundations repairmany foundations I've had to rebuild we're just because lack of maintenanceI you hire me not only to do a jobs but to give you the homeowner the proper information to make the best decision when it comes to Masonry needs on your property so if any of those qualities or skills you are in need of feel free to give me a call advice is always free thanks Randy find us find us on Facebook C&S masonry services

I was very pleased with every interaction I had with employees of On Duty. From Grace, who answered…read moremy call and set proper expectations to Spencer and Ben, who were both on time, pleasant, professional, and expedient. Instead of being charged for cleaning of multiple flues, Spencer took the opportunity to inspect each one so we could make a decision on how to proceed forward.I was very happy with the experience and look forward to any future projects.

I had the privilege of working with Christian and Paul with On Duty Chimney. They were fantastic…read more They were very thorough. They were patient and extremely knowledgeable of their craft, and specifically assisted me with a first time homeowners set up, of my insert pellet stove. And did an amazing job cleaning and getting very detailed work finished. I look forward to working with them and On Duty in the future.