Adam was very honest and suggested that the only thing we needed was a carbon monoxide detector. He…read moregets a great review from us.

Adam advised me that our 100 year old chimney was dangerous to use, end of story. (not redeemable)…read more He was immediate in his reply and passionate about his advice not to use the fireplace - to keep us safe. We already suspected as much but coming from someone with with his expertise made the final point. Thank you Adam!

Did a good job at a reasonable price. What more are you looking for? We're in and out in less than…read morean hour and made no mess at all.

Great value and service. Repaired our chimney crown and replaced our stove pipe. They're very…read moretimely in responses and willing to address any questions or concerns. Looking forward to using them to clean our chimney in the future.

Our house is a bit off the beaten path, but Champs was able to come and clean and check our…read morechimney! Chris was very prompt - right on the appointment time! He was very pleasant and personable, and his expertise was obvious. We're resting easier knowing Champs was here to check everything!

Nicest people! Very trustworthy and feel safe starting a fire in my wood burning stove after just…read moremoving to the area . Prices are fair as well

Our front steps needed to be redone and J&A did a great job…read moreby adding another step and making them safer. The work was done quickly and when I called back for a minor touch up they returned and fixed everything without any additional charges. We were happy with the work and the fair price we paid. Highly recommend this veteran owned company.

I am not using this business, but they did offer me a competitive quote and good communicationread more

What a great company. The follow up, the follow through and the personality of the technicians all…read morestand out for thoroughness, caring and customer centricity. I received service quotations promptly, notification upon deposit receipt and quick turnaround for the install. Technicians were personable, professional and transparent about what would need longer term solutions. Inspection of my chimney and removal of the non-working gas fireplace revealed some structural issues that would have made full restoration to a working fireplace difficult, expensive and ultimately less efficient than a fireplace insert. I went with the Regency insert, which while smaller than I expected has turned out to be efficient and enjoyable. While an expensive choice, I'm thrilled to have a working fireplace again, and the ability to use it for a heat source as necessary.

March 5th 2025 they came and did $5800.76 of what they claimed was repairs to bring our chimney up…read moreto code since the inspection did not pass. May 22nd 2026 we had a home inspector come and do a detailed inspection for an unrelated circumstance and at that time we weren't aware of any issues. Once we received the official report and photos from the home inspection, it seemed familiar to me. So I pulled the chimney inspection and looked at them side by side. It was alarmingly clear that the home inspectors STRONG suggestion to obtain necessary repairs from a licensed contractor for EXACTLY what this company claimed to have already repaired months prior. Ultimately, no repairs were ever done and both inspection photos looked exactly the same which would indicate that this company allowed our chimney to remain out of code, an active safety and fire hazard and we used this trusting that it was now in working order. I provided them with the documentation and request that they refund the work they never did. It's been over 2 weeks now and I still have yet to be acknowledged which I presumed is what they'd do since the alternative would be to take accountability and at the very least apologize for the unsafe conditions they put my family as risk for and rightfully return our $5800.76 back to us. I gave them the benefit of the doubt and have been instead given lack of professionalism.

The whole team at Black Magic were great partners as we renovated our fireplace and chimney -…read moreespecially Corey and Chris. They were knowledgeable, gave us a range of options, explained everything clearly, and were conscious of our budget. They also were great at following through to ensure everything was working right and that we had peace of mind. We very much recommend calling them if you're having fireplace or chimney issues.

I was charged 250 dollars for what I was told would be a thorough itemized estimate to have a wood…read morestove Installed. I waited three weeks with almost no response to my calls and emails only to receive a woefully inadequate estimate missing most of what I asked for but managing to estimate parts costs for the handful of items they listed ( but did not itemize ) that far exceeded retail. No. I called asking to speak to someone about my estimate? No response. I found another company locally and got a complete job at half the price that I am very happy with. BM outright stole 250 from me and they still have not called me back.

It's been a year and the chimney needed cleaning. The workers showed up early and were done…read morequickly and now I'll be able to enjoy my wood stove all winter worry free.

Heard some thrashing in my wood insert liner and knew I'd need help extracting whatever was in…read morethere. Joel and crew were on the spot the next day, ready to help. They cleaned the chimney (luckily, whatever was in there had gotten out on its own), installed a cap, advised me about a problem with puffback, showed me a better way to maintain my insert, cleaned up and were gone. Prompt service, very fair price, congenial guys and good advice--hard to find but great when you do. They are already on my calendar for next year's cleaning. I've consulted with a number of other chimney companies. This firm got the job done quickly and well and, let me say it again. for a very fair price. I recommend them without reservation.

Failed to properly inspect a customers chimney with 2 visits, missed hole in chimney, collapsed…read moreliner, broken tile at top, poor flue performance (due to being partially clogged) boiler was spilling exhaust into basement because of this. This guy blamed it on the boiler, and when the boiler tech (me) rechecked and insisted the flue needed a full inspection he came back, and fiddled around then told customer "if he wants it done different he can do it himself". Called a different company and had it checked to find the above problems. $4000 dollars later we now have functioning draft and a running boiler. Don't use this guy. He is lazy and unprofessional. Who ever heard of a chimney inspection that didn't include looking down the chimney from above?

From the owner: I clean chimneys and install chimney caps.read more

I would highly recommend this business. Our house already had a gas fireplace when we purchased it…read morein 2020.The previous owner left the owners manual but we still didn't fully understand how to operate and maintain everything. The remote never worked consistently and the pilot light eventually stopped working as well. First my husband went to the showroom and the staff person was very accommodating and scheduled a service call. (We appreciated this approach, as opposed to trying to sell us a whole new unit, for thousands of dollars.) The technician came as scheduled. He was so knowledgeable and skilled that he was able to repair our unit, explain to us how to maintain it and give us general safety and operation tips within an hour. He was also polite and personable. We felt the charge was a good value and will schedule a return visit in two or three years.

Can't say enough great things about the team at CR Gas Logs and Fireplaces! Starting with the…read morefolks in the showroom who went through my options to replace the gas logs I had installed by another local company 4 years ago. Two great installers for my new gas fireplace insert with blower. They were very professional and even left my house cleaner than when they arrived! Showed me how to use the thermostat remote and stayed around while the fireplace was running to be sure everything was working correctly. Only grabbed two names (Brian and Bill) so can't give a shout out to all four people - but thank you to ALL. This is another local company that is well worth checking out - prices were significantly better that other local competitors and the product I selected is top rated. So happy with all the decisions I made in this process.