Our house is a bit off the beaten path, but Champs was able to come and clean and check our…read morechimney! Chris was very prompt - right on the appointment time! He was very pleasant and personable, and his expertise was obvious. We're resting easier knowing Champs was here to check everything!

Nicest people! Very trustworthy and feel safe starting a fire in my wood burning stove after just…read moremoving to the area . Prices are fair as well

What a great company. The follow up, the follow through and the personality of the technicians all…read morestand out for thoroughness, caring and customer centricity. I received service quotations promptly, notification upon deposit receipt and quick turnaround for the install. Technicians were personable, professional and transparent about what would need longer term solutions. Inspection of my chimney and removal of the non-working gas fireplace revealed some structural issues that would have made full restoration to a working fireplace difficult, expensive and ultimately less efficient than a fireplace insert. I went with the Regency insert, which while smaller than I expected has turned out to be efficient and enjoyable. While an expensive choice, I'm thrilled to have a working fireplace again, and the ability to use it for a heat source as necessary.

March 5th 2025 they came and did $5800.76 of what they claimed was repairs to bring our chimney up…read moreto code since the inspection did not pass. May 22nd 2026 we had a home inspector come and do a detailed inspection for an unrelated circumstance and at that time we weren't aware of any issues. Once we received the official report and photos from the home inspection, it seemed familiar to me. So I pulled the chimney inspection and looked at them side by side. It was alarmingly clear that the home inspectors STRONG suggestion to obtain necessary repairs from a licensed contractor for EXACTLY what this company claimed to have already repaired months prior. Ultimately, no repairs were ever done and both inspection photos looked exactly the same which would indicate that this company allowed our chimney to remain out of code, an active safety and fire hazard and we used this trusting that it was now in working order. I provided them with the documentation and request that they refund the work they never did. It's been over 2 weeks now and I still have yet to be acknowledged which I presumed is what they'd do since the alternative would be to take accountability and at the very least apologize for the unsafe conditions they put my family as risk for and rightfully return our $5800.76 back to us. I gave them the benefit of the doubt and have been instead given lack of professionalism.

Our front steps needed to be redone and J&A did a great job…read moreby adding another step and making them safer. The work was done quickly and when I called back for a minor touch up they returned and fixed everything without any additional charges. We were happy with the work and the fair price we paid. Highly recommend this veteran owned company.

I am not using this business, but they did offer me a competitive quote and good communicationread more

It's been a year and the chimney needed cleaning. The workers showed up early and were done…read morequickly and now I'll be able to enjoy my wood stove all winter worry free.

Heard some thrashing in my wood insert liner and knew I'd need help extracting whatever was in…read morethere. Joel and crew were on the spot the next day, ready to help. They cleaned the chimney (luckily, whatever was in there had gotten out on its own), installed a cap, advised me about a problem with puffback, showed me a better way to maintain my insert, cleaned up and were gone. Prompt service, very fair price, congenial guys and good advice--hard to find but great when you do. They are already on my calendar for next year's cleaning. I've consulted with a number of other chimney companies. This firm got the job done quickly and well and, let me say it again. for a very fair price. I recommend them without reservation.

I would highly recommend this business. Our house already had a gas fireplace when we purchased it…read morein 2020.The previous owner left the owners manual but we still didn't fully understand how to operate and maintain everything. The remote never worked consistently and the pilot light eventually stopped working as well. First my husband went to the showroom and the staff person was very accommodating and scheduled a service call. (We appreciated this approach, as opposed to trying to sell us a whole new unit, for thousands of dollars.) The technician came as scheduled. He was so knowledgeable and skilled that he was able to repair our unit, explain to us how to maintain it and give us general safety and operation tips within an hour. He was also polite and personable. We felt the charge was a good value and will schedule a return visit in two or three years.

Can't say enough great things about the team at CR Gas Logs and Fireplaces! Starting with the…read morefolks in the showroom who went through my options to replace the gas logs I had installed by another local company 4 years ago. Two great installers for my new gas fireplace insert with blower. They were very professional and even left my house cleaner than when they arrived! Showed me how to use the thermostat remote and stayed around while the fireplace was running to be sure everything was working correctly. Only grabbed two names (Brian and Bill) so can't give a shout out to all four people - but thank you to ALL. This is another local company that is well worth checking out - prices were significantly better that other local competitors and the product I selected is top rated. So happy with all the decisions I made in this process.

outstanding Service. This is the BEST of Landscapers in this…read morearea. They are professional, always attentive to a customers needs, and they respect your property. They will leave your property in immaculate condition. I won't use anyone else.

I recently used JCF for a patio project and selected them based on the success of a prior project…read morethey did for me in the past. I understand everyone has different experiences and expectations when selecting a contractor and JCF was the right choice for me. The workers who were on my project were hard working, polite and professional. They went ABOVE and beyond expectations and did a fantastic job. Their attention to detail was impressive and did not go unnoticed. I'm very particular and they did a great job for the cost associated with the project. They didn't try to upsell me but did make recommendations to avoid potential problems, such as drainage. If I have another project needing their expertise, they will be the first ones I will contact!!

Had a small job fixing entry steps of my home. He was one of the very few masons that came by to…read moreactually to evaluate the problem. Gave me a very straight forward price and was able to start work one week after. Very friendly and reasonably priced service. The owner went above and beyond in their service. I would recommend them to anyone.

From the owner: 5th generation mason specializing in residential ,commercial and historical restoration.We do all…read moretypes of masonry brick ,block ,stone ,stone foundation repair,pavers,stucco ,concrete ,chimney repairs and much more call 413217-6917 for free estimate fully insured

We had been getting chimneys cleaned and other service from them for a long time, and they always…read morewere responsive and reliable. Most recently, a guy came with a drone and spent most of his time taking drone pictures of our chimney, and then gave us a real scare story about all the work we needed, at tens of thousands of dollars. We then went up onto the roof and took a close look. The flashing and caulking he said needed redoing was in perfect shape. The cement caps on the chimneys were solid and not crumbling as he claimed. The pointing was still solid after the most recent re-pointing. If he thought things were so bad from the drone pictures, he should have gone up on the roof himself to double check. The real problem though is that now we can't take his word for anything about the whole fireplace system, so we will need to go elsewhere in the future.

I spent years researching inserts and grills, and spent time with Matchless Stove & Chimney, Best…read moreFire Hearth & Patio, and Northeastern Fireplace & Design. Here's what I found. The sales guy at Best Fire tried to rip me off to the tune of $1,500, so a decision was quickly made to never go there again, and it was narrowed down to Northeastern vs Matchless. I would compare it as Mercedes vs Subaru. If you have an extra couple thousand to burn, go with Matchless, you will not be disappointed. If you are cost conscious, go with Northeastern, you will not be disappointed. I ended up buying my grill from Matchless and both of my inserts from Northeastern.

Joe, in the sales department, was very helpful and instrumental in helping me solve a stove parts…read moremystery. His communication skills are excellent, and I wanted to commend him for assisting with my problem. It was in regard to an older stove, and he could have dismissed me as a customer. Instead, I will be buying my next stove from him in the future. Thank you!

Sales associate Jennifer could not have been nicer in helping me locate a fan for my now-obsolete…read moreVermont Castings WinterWarm wood burning fireplace insert! I have used this company before for new parts to my 25 year old plus Vermont Castings insert which are of high, sound quality. Their shipping options are very user-friendly, too. Thank YOU Jennifer!

Did a good job at a reasonable price. What more are you looking for? We're in and out in less than…read morean hour and made no mess at all.

Great value and service. Repaired our chimney crown and replaced our stove pipe. They're very…read moretimely in responses and willing to address any questions or concerns. Looking forward to using them to clean our chimney in the future.