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    Over The Top Chimney Services

    5.0 (8 reviews)
    Open Open 24 hours

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    Services - Over The Top Chimney Services

    Fireplace cleaning

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    2 years ago

    Adam was very honest and suggested that the only thing we needed was a carbon monoxide detector. He gets a great review from us.

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    Chimney Heroes

    Chimney Heroes

    (24 reviews)

    Chimney Hero's has been servicing my cabin stove for 10 years. They are reliable and trustworthy…read more The technicians did complete inspections and filled out reports for my insurance company The company stands behinds its work and returned to complete a job to make sure stove was working properly. My stove is working well now!

    My complaint is about an extra charge of $326.93 for a "Heroes Membership" that I had not asked…read morefor, agreed to, or was told I was being charged for and the mismanagement of this charge by the office staff and manager. The extra charge was in addition to their $340.00 chimney cleaning fee. When I called the office to inquire about the extra charge, I was told the person I needed to talk to was not there, and the chimney tech that serviced my chimney was on vacation. I tried to find contact information for the owner of the business, but was unable to find any, which was as concerning to me as being mistakenly charged over $300, and then having my bank account subsequently overdrawn due to their error. I tried to get to the bottom of how this could have had happened, but every answer I got from the office manager left me feeling more perplexed, bewildered and mistrusting in the company's financial practices. I was ultimately refunded my $326.93 but never offered any sort of written apology or incentive that would lead me to want to keep my business with Chimney Heroes. If they had simply given me a discount on next year's cleaning, and/or an offer to reimburse me for the overdrawn account, I would have felt compensated for the error and wanted to keep my business with them. But you don't just help yourself to a client's bank account after they've trusted you with it to take only what is owed. 3 years ago I spent over $10,000 having Chimney Heroes install a wood stove, and have been a loyal customer for years. During the increasingly frustrating call with the office manager, she told me to make a suggestion as to how they could make it right. I told her that this was why I wanted to talk directly with the owner, as the office manager seemed oblivious to the concept of offering compensation or incentive to keep my business and trust after such a significant error. She clearly wanted me ask for it instead of offering, which added insult to injury. She was condescending in tone and approach, and left me feeling enraged. I am retired and on a limited income and this whole experience has breached my faith and trust in Chimney Heroes, as well as my bank account, and my patience. After 20 minutes I was livid, and she was admonishing me for saying that "this much money is a big f***ing" deal, so I informed her that I was ending the call, and that they had my contact info if they want to make this right. I informed her that I was going to write a review that reflected this experience, and although she balked at this, she continued to be obstinate. A good office manager knows what to do in a situation like this. A good office manager doesn't "handle" a customer, they work with them. That is what I want the owner to know.

    Blue Goose Chimney

    Blue Goose Chimney

    (2 reviews)

    We have used this service for several needs, from chimney cleaning to power washing our home to…read moreroof cleaning. Our last service was roof cleaning. After using them once before and getting 4 years of moss free roof, we wanted to use him again. This time he used a different chemical and told us the moss would simply fall off after a few days, and if it didn't, he would come back or give us our money back. Much to our surprise, it did not work and now he will not come back to fulfill their promise or the service we paid for. A company's word is as important as their quality, unfortunately they have fallen short on both. I would not recommend.

    I recently came home from work during the first cold snap of the year and one of my neighbors had…read moretheir fireplace going. And for me, there's nothing like smell of wood smoke on a cold autumn night. After nearly three years in my new old house, I decided it was time to get my own fireplace going. But before bringing in some wood and lighting it up, I thought it would be a good idea to call a chimney sweep to get the whole thing cleaned out so I wouldn't burn my new old house to the ground with chimney fire. I also wanted to get a chimney cap installed to keep out bats and other critters. I did what I normally do when looking for service providers, I checked Yelp and other websites for reviews, then I asked friends and family. I was able to narrow my search down to three finalists. I called each to talk about my needs and ask for quotes. I ended up hiring Blue Goose Chimney to do my work based on my conversation with the owner, his quote and availability. Carl, the owner, came to my house on-time and performed all of the work quickly and efficiently. We was extremely neat and tidy with his work, which is important when dealing with the stuff that comes out of chimneys. He answered all of my questions and provided my a detailed bill that was exactly what we had discussed on the phone, and a very fair price for the work performed. I was so happy with their work, I will be hiring Blue Goose to come back and do some re-pointing of the mortar around my chimney. I would highly recommend Blue Goose to anyone looking for chimney services.

    Over The Top Chimney Services - chimneysweeps - Updated May 2026

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