I was scammed. Most importantly, he told me there was an 8…read morefoot crack in my chimney liner making my chimney unusable and referred me to a company in Manchester for that repair. I got a second inspection and was told there was no crack at all, that the chimney was uncleaned, and that the state of the 'thimble' was clogged and potentially very dangerous. A thimble left this way can cause an entire house interior to be coated in soot that costs many thousands to clean, and, if I had a furnace, would have possibly caused a good amount of carbon monoxide to enter the house while a family was sleeping. Also, he charged me $289 after telling me it would cost $249. When I told him about the second inspection, he told me it was 'bullshit', but then apologized. At first, he promised me photos of the damage, then said his camera was broken, then said he figured out how to get the pictures to me, then sent me a photo of a cracked chimney lining, which is not my chimney lining. When I asked for his proof of insurance, he did not respond. I now know to look for certification when hiring a chimney sweep; please you do that as well!

Scott was extremely easy to work with and very good at what he does. He efficiently did a thorough…read moreinspection and process that was far more detailed and involved than I had anticipated. He notified me about everything he found that was not quite as it should be so there were no surprises. I am confident that my pellet stove is now working at peak performance and will continue to do so going forward. I am very glad that I did not go with a cheaper alternative that research suggested came with short cuts or try to do the work myself. While the cost came in slightly higher than promotional pricing found on the internet for the initial service, I feel confident knowing the job was done right the first time and, that ongoing annual service will be reasonably priced.

Our house is a bit off the beaten path, but Champs was able to come and clean and check our…read morechimney! Chris was very prompt - right on the appointment time! He was very pleasant and personable, and his expertise was obvious. We're resting easier knowing Champs was here to check everything!

Nicest people! Very trustworthy and feel safe starting a fire in my wood burning stove after just…read moremoving to the area . Prices are fair as well

Scott was awesome! He is super knowledgeable and very caring about his customers. His goal is to…read moretreat you right, and give you the best value of work. I highly recommend him!

Chimney install and repair. Super service, excellent quality and great value. Fixed what another…read more"experienced" installer messed up completely. He fixed clearances, closed up what was done improperly and made every effort to get the job done in a timely manner. Even with this Arctic Polar Vortex going on. Thanks Scott.

We didn't actually use their service since they had since moved outside of our area, but my review…read moreis about their response. Even knowing that we'd never be an actual customer, they gave very detailed responses and advice. I have seldom ever encountered such service! If they are ever able to service our area in the future, I wouldn't hesitate to give them my business.

Mason and Phyllis are very nice people, but they don't seem to be at all knowledgeable about…read morechimney maintenance and sealing. I had them out around 5 or so years ago to seal the crown of my chimney. Not knowing anything about it at the time of course, and based on their reviews, I fully trusted them as to what material should be applied for that purpose. Mason applied several tubes of Alex Plus caulk to the chimney crown. I was a little surprised they would use caulk, but then they were the "experts" right? They said this stuff will last 40 years, no problem! Your chimney is now fully sealed and protected! A few days ago I went up to inspect the chimney crown. Not an ounce of that caulk remains. Nada. Nothing. It's all gone. We're right back down to naked concrete again. And who knows how long it's been like that. So I called the Alex Plus manufacturer, and they said you should NEVER use Alex Plus for that purpose! Spoke to a chimney sweep, who said you should only use elastomeric sealants specifically made for chimney crowns. He was surprised any 'professional' would do something like that. Obviously, they didn't know what they were doing. Or what kind of sealant really should have been used. But they were nice. So $300 down the drain. Don't make the same mistake I made. Find somebody else.

Quality work pleasure to work with brings a lot of knowledge pleasure doing business with thanks…read moreagain c&s masonry services

From the owner: C&S masonry service is owned and operated by Randy k I have over 12 years experience and Masonry we…read moremainly specialize in older foundationsas well as dry Stone stacking paved walkways chimney repair chimney liner installing FoundationrebuildsI have an Old Fashioned way of doing business I focus on two main points number one instability number two is overall look I believe the best advertisement is word-of-mouth all of my work comes with a warrantyI give my customers the same advice that I would give my family I am not the cheapest but I am one of the best when it comes to older foundations repairmany foundations I've had to rebuild we're just because lack of maintenanceI you hire me not only to do a jobs but to give you the homeowner the proper information to make the best decision when it comes to Masonry needs on your property so if any of those qualities or skills you are in need of feel free to give me a call advice is always free thanks Randy find us find us on Facebook C&S masonry services

Our third experience with these totally responsible young contractors was, as we've learned to…read moreexpect, excellent. They come when they promise, they do the job fast and very well and their fees are more than fair. With no reservations whatsoever, we strongly recommend J and A Masonary Ed and Terry Kornbluh

Our front steps needed to be redone and J&A did a great job…read moreby adding another step and making them safer. The work was done quickly and when I called back for a minor touch up they returned and fixed everything without any additional charges. We were happy with the work and the fair price we paid. Highly recommend this veteran owned company.

My wife and I were in the market for a new wood stove after we bought a new house in Mass. We…read morehappened to be in Albany at the time for dinner and only had a few min to look around before our reservation. We went to Allphase Masonry and Chimney. We were very impressed with their showroom. After looking around, we decided to have an in-home consultation. We met with Jake at our house about a month later, and we were very impressed. We bought a stove, liner, and installation from them. As it turned out, Jake was the owner. I spoke with him in private about how impressed I was with his company thus far, as I own a small construction company in the Berkshires. He was up front with us about the installation being sometime in January. 2026. The installers came on time, and everyone was kind and courteous. There was a part for the surround on backorder, so we had to wait a few more weeks for them to finish the installation. When they came a few weeks later, the installer was Carl Celella. This guy was fantastic. He knew his stuff. I was very impressed with his attention to detail and his cleanliness. He showed me how to use the stove correctly and clean the glass properly. I want to thank you for being a company that we can count on. If you are in the market for a stove or anything masonry, I highly recommend this company. Thank you and your team again for such a great experience. Adam C. Wood

CONSUMER BEWARE Had Carl come to the house to look at our…read moreLennox Gas Fire insert. The Gas Fire would come on for a half hour 45 minutes and then turn off. After collecting $250 for the service call, we were told he had other calls to go on and could not stay for a half hour 45 minutes to see if the fire place would stay lit after he secured the glass to some latches, saying maybe it was because of a air leak. When we called to let him know the fireplace still was not staying lit. He said it was probably the valve. Never bothered coming back to investigate further. Just said they no longer make Lenox Valves. The problem was the fireplace sensors connections just needed a good cleaning. Definitely a money grab business looking to sell a new fireplace for the tune of $6,000.

We have used Frank and Windswept Chimneys several times - both for our annual chimney cleaning and…read morefor some modest repairs. The price for a chimney cleaning is a little higher than some other local companies, but the quality is worth it. The chimney is also thoroughly checked over to identify any safety issues, and the area is left clean after the visit. We also have had repairs done as well as a partial chimney repointing. Frank's labor rates for masonry work are very reasonable, and he was responsive and reliable about returning calls and showing up when scheduled.

Unprofessional. Continuously promised a quote that never arrived. Did not return messages. Very…read moredisappointed.