I hadn't used Autowerks in 10-12 years after buying SUVs from them; however due to the increased…read morelabor costs and overhead costs BMW passes on to the consumer, I decided to try Autowerks again. It was a great experience: convenience of a loaner, on-time service, honest review of service needed and what should be done soon. The difference being that the dealer seemed to upcharge on what is needed and what coud be done. Their overhead charges and labor costs were extreme as well. That said, Autowerks charges a fair amount on labor and additional "Phantom" time did not appear on my bill. Give them a try.

Amazing customer service. These folks are so knowledgeable and take the time to discuss any…read moreconcerns and questions about our German cars.

Took my Jeep to these guys to see what it needed for a sticker. These idiots don't know the…read moredifference between a skid plate & frame components. Telling me the radiator & transmission cooler are one unit, totally wrong. Either they're effing stupid or they think I am. Don't waste your time. Overpriced morons!!!

I highly recommend this garage, they go above and beyond to repair your vehicle !! The owner worked…read moreovertime to get my repair done, (total engine replacement). He showed a dedication to his customers that is m very rare to see these days!

George and his crew do an amazing job. They get the job done and are efficient. They do what they…read moresay they will do. No surprises, no nonsense.

My engine blew on the highway a far distance from home and I ended up here. I was in a perfect…read moreposition to be taken advantage of by a mechanic in a desperate situation, and instead they treated me like a lifelong customer. They were quick to get working on the car and gave honest assessments of the problems while recommending the course of action that was in my best interest, not the one that saw me paying them as much as they could get away with. They even let me keep the car on site until I could attain my title to surrender the car to salvage. I cannot begin to express how much I appreciated my experience with this garage and how much they worked with me to make my complex situation as manageable as possible. If I lived in the neighborhood, they would be my go-to garage, hands down. If I find myself in need of service beyond basic upkeep, I would strongly consider calling them despite the 200 mile trip. Exceptional service with integrity is worth it. These guys will have your back, you have my word.

Fair. Honest. Quick. Have been working on my car for 4…read moreyears. Waiting room is super cramped.

The prices they charge are exorbitant. Priced well over a fair market value for most shops locally.read more

I took my full-size van in to have new tires put on. They removed my old tire's and wrapped them in…read moreplastic and put them in the van for me. When I opened the wrap in the spring, I saw that they had destroyed/shredded the bead on two of the tires. I understand that accidents happen and if they had been honest about it, I would be giving them a better rating. To be that dishonest, a rating of one star is a gift.

I bought my car less then a year ago and the sales department was great, but the service department…read morewas good at first but when I had a problem with the work they did all communication stopped. I have sent 100 emails and when I call I get forwarded to another person and always get a voicemail and no one will ever call me back.

I grew up around the auto business, and I worked at my family-owned VW, Mazda, and Saab dealership…read morefor years. I have extensive experience with mechanics and various independent shops. The people of Autometrics are absolutely the BEST! A simple way to know if a shop is good is to see how busy it is. The owner even saved me $500, even though I was expecting to pay the full cost. Bottom line is they are honest, and I trust them. I know if I need work done on my vehicles, they are the only place I will go.

Parts were extremely overpriced. They say it's because of their warranty. I was charged $676 for…read moreparts that I could've bought myself for $135. I also made the mistake of telling them how much I needed to spend and they came in $161 above that amount, don't repeat my mistake. DEFINITELY GET A SECOND OPION!! I feel completely taken advantage of and ripped off.

Excellent service. Excellent communication. Loaner car…read moreavailable. Convenient location.

Angie was very friendly and welcoming. She listened to what I needed, what I was able to afford and…read moredidn't pressure me at anytime. She had the vehicle I was interested in ready and made every effort to make the whole process easy. Angie was awesome! I left feeling confident I had purchased from the right dealership. The finance department was great too. From start to end the best experience I've had purchasing a car. I would recommend them every time.

Super customer service. I was in transit and fouled a fuel tank with salt water. Despite being…read morethe first week of June and busy with launches and commissionings, Sally was able to get me same day service from her fuel polisher and a mechanic.

Staff is very helpful and friendly. Have gotten us out of a couple sticky situations with our sail…read moreboat!!