Very knowledgeable and friendly family owned business…read more.. They answer all my questions and they have great prices on plant's and fish.. Check them out you will be glad you did.

Wow. The service here is amazing! The owners are so nice and willing to answer all of our…read morequestions. They even helped us during their off hours when I messaged them on Facebook. We had a sick fish and instead of waiting for work hours to reply, they messaged back and asked us to meet them at the store. He gave detailed instructions on what to do and even wrote it down... which is super helpful as I tend to forget easily. If they don't have what you need, they will tell you where you can go instead of just saying "no, sorry". I can't say enough good things about these people! They are the best! The store is not very big but has an amazing selection of fish, live plants, and coral. The prices are prety decent considering it's a small business. We live on the other side of town, but now that we found The Deep, we go right past the other pet stores for the best service and it is 100% worth it!

In 2025, I hired Jim Kitchen of Mamason Koi to transform my pond into a fishing pond. I want to…read morebegin by saying that I believe Jim is a genuinely good person, and this review is intended to honestly reflect my experience. When I first spoke with Jim, I explained that my vision was to create a pond that could eventually be stocked for fishing. Another company I had consulted didn't understand what I was trying to accomplish, but Jim assured me he did and was excited to help bring that vision to life. During the project, I purchased approximately $2,500 worth of koi from Jim and hired him to build a $45,000 waterfall, install electrical service, and add an aeration system to support a healthy fish population. The finished waterfall is beautiful, and I'm very happy with both the waterfall and the quality of the koi. Unfortunately, the overall project experience was disappointing. The original timeline was approximately six weeks, but the project ultimately stretched to nearly four months. While delays can happen, communication throughout the process became increasingly difficult. We also experienced ongoing water loss because the pond did not have a liner and water was leaking from somewhere in the pond. Jim recommended applying bentonite clay to help seal the pond naturally. Another major issue occurred when approximately 4,000 pounds of bentonite clay were delivered to my property. After dropping off the material, Jim became unreachable for several days despite approaching rain and no work being completed. When I finally reached him, he explained that he was dealing with personal issues and offered to refund the remaining balance rather than finish the project. Because the clay had already been delivered, I spent over an hour on the phone convincing him to complete the work. While the work was eventually finished, the bentonite clay has left the pond so cloudy that visibility is less than half an inch. Jim insured us the clay would eventually settle so that we could see through our water again. Fast forward 8+ months and we still can't see anything in the pond, despite doing several 50% water changes. We can no longer enjoy seeing our koi or much of anything beneath the surface, which was a significant disappointment after investing in both the fish and the pond. The last major issue involved the continuation of the project. After discussing everything with Jim, I was willing to move forward and hire him for additional work, including pond pump covers and stocking the pond with game fish, the original purpose of the entire project. Jim seemed enthusiastic about continuing. However, despite multiple text messages over approximately six weeks, I never received the requested quote or any meaningful follow-up. Eventually, I expressed my frustration, explaining that I had repeatedly asked to move forward without success. In the end, we mutually agreed that it was best not to continue working together. Based on my experience, I believe Jim has strengths in koi selection, pond maintenance, and building attractive water features. However, I also experienced significant project delays, inconsistent communication, and personal circumstances that repeatedly affected the completion of the work. Given the overall investment of roughly $60,000, I expected a much higher level of project management and follow through. Throughout the process, I believe I was patient and flexible, giving Jim considerable freedom to complete the work as he saw fit. My hope in writing this review is not to discourage anyone from hiring Jim, but to provide an honest account of my experience so prospective customers can make an informed decision and have realistic expectations regarding timelines, communication, and project completion.

From the owner: i do pond cleanings and pond maintenance and pond servicingread more

Best Coral and Salt Water Fish store around. Love this store and its employees. The fish and corals…read moreare addicting be careful.

I had such an amazing experience at NorCal Corals here in Redding! From the moment I walked in, the…read morevibe was welcoming and the selection was absolutely stunning. The corals are healthy, vibrant, and clearly well cared for-you can tell there's so much knowledge and passion behind this business. The staff was incredibly friendly, patient, and helpful, answering all my questions and making sure I felt confident with my choices. Whether you're new to the hobby or very experienced, this place is a must-visit. I'll definitely be back and highly recommend NorCal Corals to anyone looking for quality, care, and great customer service!

MULTIPLE dead fish and many more to come. They are living in horrible conditions and the people…read moreworking there do not care. This was heartbreaking to see.

I had to schedule appointment to get someone to call me regarding shortage of pills..tech said it…read morewas a typo error ..well a week later dog is still suffering and losing hair, biting,scratching..im pretty sure he needs antibiotics due to yeast infection but I can not take my dog back, I really wish the vet would have done a proper examination. First day vet doesn't even look at him and this Vet Tech / assistant has vet prescribe Trazodone so I can sedate him..I come back next day with muzzle on my dog and under 300ml Trazodone..vet tech still acting scared ..she shouldn't have stood in the room while vet tried talkn,just staying in corner looking at my dog, it was like watching 2 scared chihuahuas..vet wouldn't even touch my dog,it was the weirdest thing I ever witnessed, so unprofessional..my dog clearly has sever yeast infection..steroids alone doesn't get rid if it, even if you would have prescribed the correct amount but you didnt..so now what..my poor baby I could have paid for an internet vet and got a better exam

We have had Abbas, at Omega Carpets, doing our carpets since they came to Chico. We raised our kids…read morewith him cleaning carpets with cough syrup stains, pet accidents, coffee drips and more. Regular cleanings keep our carpet like new. We trust and appreciate quality work from an owner operated business. Thorough, on time, accommodating, professional and kind. All we want!

Always a pleasure having omega at my home, business and RV!…read more Great work done at a great price! Love the teamwork from the owner and his wife.