Came out, check the issue we were having and they were very honest. They didn't try and sell us up,…read moresome big unnecessary job. Will definitely call them again and recommend to friends and family!

A tech came over during the time window quoted for a free estimate. Chris greeted us with a smile…read morewith a pen and business cards. He took a look beneath my bathroom sink which had a broken P-trap so the drain assembly needed to be replaced. The whole replacement took less than 20 minutes and cost $250 cash. He was friendly overall and showed me all the parts he carried in his van. The only reason why this review isn't 5 stars is that being in the construction industry myself, $250 for replacing a Ptrap assembly isn't "1/2 Price"; in fact slightly more than what another Plumber quoted.

Delroy and his team showed up exactly when he said and fixed my problem in less than 30 minutes. He…read moreeven gave me a small discount because the problem wasn't too bad. Great service, will definitely be using them in the future for any plumbing related issues

Great service - quality work. Fair price. He fixed 3 things…read morewhile in my home - a faucet a spicket and 2 knobs.

Jason and his technician were wonderful. They came out and explained what I needed and the…read moredifferent levels of work that could be done including the replacement of the entire toilet if needed. They explained everything and answered all of my questions. The guys were clean, presentable, professional, and very knowledgeable. The cost for the repair was half the price of what some of the other plumbers in the area charge. The work they did is high quality, and I highly recommend John the Plumber.

Tech showed up and quoted 2 washer box installs at $2400.00 total for both I signed and agreed to…read morethe price. Wall was cut open so he could clearly see what was involved with the job. Installed 1st washer box with zero issues and when he returned a few weeks later to install the 2nd washer box he raised the price to $2400.00 for just the 2nd box alone. I confirmed pricing the day before with the office and then the day of when I questioned the tech and spoke to the manager he was rude and belittled me asking if I read the "fine print". I have never felt so disrespected before in my life. This company is the pure definition of the bait and switch. I would NEVER refer or recommend them under any situation. If I could leave ZERO stars I would. BUYER BEWARE. UPDATE Job was performed by Mainline Plumbing for $650 which is HALF of what I paid for the original job with NO attitude and BS. Also wanted to add that when John The Plumber performed the first install they took it upon themselves to use another contractors vacuum which was damaged and had to be replaced. Do yourself a favor and AVOID the drama with this company.

Marvin McKenzie was excellent. He was courteous and neat. Will request him again…read more 'X'xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx.

I called Trust Rooter Plumbing when I needed my house main water shut off valve replaced and…read more small leak under my bathroom sink fix. The technician's name was Marvin McKenzie. He did such a great job. Marvin was very professional and easy to communicate with. He explained what it needed to be done and gave my a very reasonable price. I will highly recommend this company.

I was stressed with my toilet not working so I texted Amy's Plumbing and in less than 2 minutes,…read moreAmy texted back saying she would try to fit me in the next morning. I thought "Wow!" She came right on time, diagnosed the problem and fixed it in no time! I asked if I could show her 2 other plumbing problems fearing that she would say no because she had a busy schedule that day, to my surprise she happily agreed, took note of my problems, said she would get back to me as soon as she could to schedule another visit. I thought I would have to replace 2 other faucets, but Amy thought she could fix it instead & saving me time and money!! This is not the first time I've called Amy, but I'm still amazed at how knowledgeable and professional Amy is and how quickly she resolves ANY issues I have and I pray that she never retires, because I'll never call any other plumber!! Amy is the BEST!!!

Extremely disappointing experience. I had been using Amy's Plumbing for a while -- they were always…read moreexpensive, but at least upfront with pricing and the work was done as promised. Unfortunately, the most recent job showed a complete change in their ethics and customer care. I called them to fix a leaking bathtub faucet in my guest bathroom. I was presented with two options: * $850 for a 3-handle replacement but requiring a hole in the wall, and * $1,150 for a 1-handle replacement with a clear promise that no hole in the wall would be needed. I agreed to the more expensive option specifically because they guaranteed no wall damage. While I was off the premises, Amy called insisting the plumber needed to be paid immediately before leaving. I paid. When I got home, I found a large hole in the wall in my master bedroom -- the exact thing they promised would not happen. I called Amy right away. Instead of owning the mistake, she blamed "miscommunication," said the plumber should have called me, and then started gaslighting me by claiming the job was "more expensive" and that I should be grateful that they kept the "old price." Absolutely absurd -- especially considering the already outrageous cost. I offered two reasonable solutions: * reduce the cost to the $850 option (the one that did require a hole), or * fix the wall they damaged. She refused both and showed zero interest in resolving the issue. Key points future customers should know: Pricing has become outrageous; greed has replaced fairness. They do not uphold their agreements -- even written or verbal commitments mean nothing here. Customer care is nonexistent. It feels like they have enough clients and simply don't care about losing anyone. If you're looking for an honest, reliable, and ethical plumbing company, this is not it. I never leave reviews like this, but the level of dishonesty and disrespect I experienced deserves to be public. UPDATE / CLARIFICATION: The owner posted a response that unfortunately does not match what actually happened, so I want to clarify a few key facts for anyone reading this. I was originally given two options for replacing my leaking tub faucet: $850 for a 3-handle valve, with a hole in the back wall. $1,150 for a single-handle upgraded valve, with a clear promise that no hole in the wall would be needed. I chose the more expensive option solely because I was told it would avoid cutting into the bedroom wall. However, when I came home, the wall was cut open anyway, and the tiles in the bathroom were also disturbed. I never received a call, no one asked permission, and no one sent photos before opening the wall. The work was done without any notice. The owner now claims that: the tiles "were not disturbed" (they were), I approved additional work because of corrosion (I was never contacted), and that "no one promised the wall wouldn't be opened" (the entire reason for choosing the $1,150 option was exactly that promise). These statements contradict what was discussed before the job started and what I saw afterward. I asked for a fair resolution -- either: * adjust the price to the $850 option, since that's effectively the method they ended up using, or * repair the wall they opened without authorization. Both were refused. I had used this company before when their pricing was high but transparent. This last experience showed a complete change: the price increased into unreasonable territory, the agreement wasn't honored, and decisions were made without my approval, followed by a response that tried to reframe the situation instead of addressing the issue. I stand by my original review. If you value straightforward communication, predictable pricing, and respect for your home, please be cautious here.

Wonderful service. Had a problem with my daughter's toilet and ended up going with a whole duct…read moreclean on both toilets, showers, and sinks. Job was completely smoothly and quickly. My cat also warmed up quickly to our guy which was sweet as well.

Had an excellent experience today with Paradise Plumbing and our technician, Shivaughn. He was…read moreoriginally scheduled to come between 2pm and 6pm, but paradise called to see if we wanted him to come earlier. That worked out well with my schedule, and he was at our place about 30 minutes later. He was very kind, knowledgeable, and did an excellent job replacing 2 valves and our faucet in the kitchen. He truly went above and beyond and we are really happy with how everything turned out. I appreciate him asking questions about my preference for certain things before he did the work. He is very skilled and thorough, and we are very happy with the service. So far everything is working great! I also want to mention Paradise did a water heater replacement and dishwasher install at our other condo and did an excellent job!

Herbert was outstanding to work with on repairs I requested at my condo unit and available right…read moreaway. He was responsive, professional, honest, well-priced, and reliable, and I appreciated how smooth and straightforward his process was. It is clear he cares about doing solid work and communicating well. I will most-definitely use him again and highly recommend him.

Outstanding service. Herb gave me a reasonable price to replace an outdoor GFCI. He arrived on time…read morethe next day and was professional and courteous. I absolutely will use his services again.

I spoke to them this morning regarding a kitchen sink that wasn't draining properly…read more Stana answered the phone and she was magnificent. She was incredibly knowledgeable and pleasant. She guided me through the scheduling with ease and made sure I felt comfortable every step of the way since I wasn't going to be supervising the job and would have to be relying on my new tenants. The technician gave an honest assessment, which as a property owner not always able to supervise all the jobs being performed, gives me incredible peace of mind. I'm incredibly pleased with their value, and service, and look forward to using their services in the future.

We had an afterhours emergency and they were amazing. The customer service person was very polite…read moreand explained everything thoroughly. She quickly arranged for a tech to get to us in under an hour. They charged two hours at the overtime rate up front with the assurance we would be refunded if the full time was not needed. John was there quickly. He was very professional and was able to help in a very short amount of time. Less than a week later we received a refund for one of the hours-which honestly, we did not think we would get. VERY honest and professional company!

I had a plumbing problem that required urgent service and they did it effectively. There was no…read moretime wastage and the issue was resolved immediately.

I found this company via Yelp and the reviews... my garbage disposal had been broken since before…read morenew years. I finally had the time today and called - had a plumber at my place within and hour and within the next 2 hours, new garbage disposal and done !!! Highly recommend calling here if you need help !!!

Great to work with pros who really know their business. Had a thermastatic cartridge in my shower…read morethat needed to be replaced. Unfortunately neither the cartridge nor anything else in the system had a brand name on it. Brought it in to 3 plumbing supply shops. Two had no idea what to use to replace it and the third guessed but was not sure (and turned out to be wrong). Luckily, I found Dan at Davie Plumbing. I sent him photos of the cartridge, and with just the photos, he found the correct replacement. Finding the right cartridge saved me from what I had been told by a professional plumber who wanted to rip out tiles and replace the whole system. Thanks, Dan.

So I went to downtown Miami to get something from the Jewelry wholesalers, but when I returned home…read moreI felt like I was at the beach just entering the ocean. There was water everywhere, it hit me like a sledgehammer but within a few minutes, I regained my composure and realized I had a burst pipe. Once I found the burst pipe I immediately turned off the water from the main valve. I learned when my central AC went out, don't go to Home Depot first lol. Go to the commercial suppliers, they have parts and knowledge you'll never find at Home Depot or Lowes, so I trekked to Davie Plumbing up the street. Unfortunately, the dude working there Dano couldn't locate the repair parts I needed for my issue because the pipes are polyethylene which has been illegal to use in construction in the county since the early 90's I believe. So not many suppliers carry parts or repair items for that particular pipe. So dude told me to go to Home Depot, and said they definitely had the parts. He not only explained to me how to repair the pipe, but he also drew out a schematic of the parts I needed and how to put it together. I went to the Home Depot which oddly is in the same plaza and found the parts with absolutely no help what so ever from the DeVry grads that work there. I actually asked the front desk to send someone to plumbing, and when they arrived I asked the individual the questions and they said, " I don't know". Now this is the person who works in the plumbing section and they're clueless. Just to double-check that I bought the correct items I went back to Davie Plumbing. The Dude validated I bought the correct items, but he also explained in more detail how to fix my pipe with the items I bought. When I arrived home it took me about 15 minutes to fix my pipe, which saved me a few hundred bucks, and probably more since it would have been an after-hours plumbing call. Thanks, Davie Plumbing