Hiring Jenna Fisher of Cocktails and Details was one of the most disappointing decisions we made…read moreduring our wedding planning process. We hired her for full-service planning and paid just shy of $7,000 of the $10,000 fee, expecting expert guidance, organization, and support. Instead, we were left chasing her for updates, doing most of the work ourselves, and feeling increasingly disillusioned by the lack of follow-through, accountability, and professionalism. Many of the tasks in her own Aisle Planner system remained untouched unless we stepped in to manage them ourselves. Communication was sporadic, deadlines were missed, and we had to follow up multiple times just to get answers. We sourced nearly all of our own vendors, including our caterer and wine. When we asked her to reach out to a florist, she did so without ever mentioning our names or following up. They never even knew who the inquiry was for when I reached out to book myself after firing Jenna. She completely forgot about a scheduled meeting with us until we asked if she was sending the Zoom link. Her response: "Omg!! Give me 5...I forgot." That was a moment of painful clarity, our wedding planner couldn't manage her own schedule and we were counting on her to manage our big day. This was the first indication of the grave mistake we made, but we continued to try and work with her. The only caterer she recommended was awful, truly. The fact that this was her best suggestion was baffling. She schedule another tasting for us (a vendor I had found at the wedding fair), that ended up being out of our budget and we paid $500 for the tasting, she blamed this misguided booking on the vendor. Meanwhile, every concern we brought forward was met with excuses; other weddings, long days, email backlogs. The volume and variety of excuses became exhausting and honestly, humiliating to keep chasing after. She also claimed that bringing our own wine into the venue was a favor granted due to her "industry connections," but we later confirmed directly with the venue and saw on their website that this is actually standard policy. Framing it as a special perk felt manipulative and misleading. After meeting with her in January of this year to discuss our frustrations and hopefully rebuild, there was a burst of activity from her, but it died off quickly. We approached her again in May to discuss the ongoing, she became defensive. When we finally terminated the contract and requested a 50% refund of the full amount we paid, she sent back half of what we asked for and hid behind the "non-refundable" clause in her contract, even though much of what was promised was never delivered (according to her standard timeline, she was behind on 15+ items). That kind of language might protect her legally, but it certainly doesn't reflect ethical or client-centered business practices. I've worked with a wedding planner before, at a lower cost, and the difference was night and day. That experience felt collaborative, supportive, and truly full-service. This? This felt like we were on our own while someone else cashed the cheque. We're disappointed, disillusioned, and unfortunately now left picking up the pieces. We would never recommend Cocktails and Details to any couple, and we'll make sure none of our engaged friends end up in the same position we did.

All wedding68…read more company45 delivery37 table25 +6 Sort by Most relevant Newest Highest Lowest RALPH STOLL 7 reviews just now NEW Rented a commercial coffee urn and hot water dispenser for my mother's funeral reception. Asked if there were instructions for the coffee urn and was told there were. When we went to set up the coffee urn no instructions were in the box or ... More Bill Beaton 1 review·3 photos 2 months ago River City Events is a key vendor for the Edmonton Oilfield Technical Society and all of our major events. The office staff are professional and very accommodating. Their site crew works tremendously hard, and always make sure you have ... More 2 River City Events (Owner) 2 months ago Hey Bill! We were thrilled to be a part of the OTS BBQ event, and had a wonderful time working alongside you and your team. Thank you so much for this review and have an awesome day! Aleshia McIsaac 2 reviews 3 days ago NEW River City continues to be the only rental company I will use! Their products are in fantastic shape and they have such a large selection. Staff are always happy to help you make the best event. Prices are competitive, pick up and drop off ... More Kate Schlachter 21 reviews·10 photos 3 weeks ago NEW We have just recently held another Summer Fling party for 110 of our closest friends and an important part of our party was the service provided by River City Events! The level of service provided by all departments of River City Events ... More River City Events (Owner) 2 weeks ago Hey Kate! We are just so happy to hear you had an awesome party. We hope it was a great time of fellowship with your loved ones with plenty of happy memories for you and all your guests. Thank you so much for leaving this great review and photo - cheers, and have a beautiful day! WeddingWire.ca https://www.weddingwire.ca ' river... River City Events - Event Rentals - Edmonton Reviews ; Quality of service. 4.8 out of 5 rating. 4.8 ; Response time. 4.6 out of 5 rating. 4.6 ; Professionalism. 4.7 out of 5 rating. 4.7 ; Value. 4.6 out of 5 ... 4.7(25) Facebook https://m.facebook.com ' rivercitye... River City Events | Edmonton AB As a full-service event company, we have a front row seat to what's going on in Edmonton. We'll put it this way: spring and summer is booking up quick. . Want ... 4.7(66) Indeed https://ca.indeed.com ' cmp ' reviews Working at River City Events: Employee Reviews River City Events Employee Reviews ; 5.0 Work-life balance ; 5.0 Pay & benefits ; 4.0 Job security & advancement ; 5.0 Management. 4.3(4) Yably https://yably.ca ' ... ' Edmonton River City Events - Reviews - 1215-95 Street SW, Edmonton, Alberta ... Get information on River City Events - Edmonton. Ratings & Reviews, phone number, website, address & opening hours. River City Events https://www.rivercityevents.ca River City Events | Event Rentals Edmonton | Event Planning Make Your Event Unforgettable with River City Events. Full-Service Event Partner for Rentals, Planning, Design & Tents. Start Planning Today! Missing: reviews | Show results with: reviews Glassdoor https://www.glassdoor.ca ' Overview What is River City Events? Company Culture, Mission, Values See what employees say it's like to work at River City Events. Salaries, reviews, and more - all posted by employees working at River City Events. 4.1(3) Instagram https://www.instagram.com ' riverci... River City Events (@rivercityevents) Your full service event partner. We specialize in Rentals. Planning. Design and Tents. · Experience the transformation of an open space into a spectacular pole ... Better Business Bureau https://www.bbb.org ' event-planner River City Events | Better Business Bureau® Profile Event Planner in Edmonton, AB. See BBB rating, reviews, complaints, & more. ... River City Event Rentals & Sales Ltd. Business Management. UpCity https://upcity.com ' profiles ' river-... Reviews & Profile for River City Events - Edmonton, Alberta Read detailed, verified River City Events reviews. Browse the company profile and find out what real clients are saying about River City Events. Page Navigation RALPH STOLL 7 reviews just now NEW Rented a commercial coffee urn and hot water dispenser for my mother's funeral reception. . When we went to set up the coffee urn no instructions were in the box or the urn there was only dirty used coffee grounds. As we did not have a lot of time to set up after the funeral service and with no instructions making the coffee was a disaster. No lines for amount of water or coffee. When I returned the coffee and hot water urns, we were told the instructions were taped on the bottom of the box . My name was taped over the instructions so we had no idea they were there. Why not put the instructions on the top, near the top or inside the box or unit. Why hide it under my name?

I am so totally blown away with the service at River City Rentals. Stephani assisted me with…read morepicking out all of our linens for our wedding. I had something in mind and she offered suggestions that worked within the theme of our wedding. I had to add a couple of extra linens and gold mercury votives on after we had outlined the original contract and it was no issue to add these on after the fact. When my husband and I went to pick up the rentals they were ready for us, everything was there and organized, and we were in and out in 3 minutes tops.

There were only 2 things that mattered during my wedding reception - Food and Music…read more Advanced DJ kept my family partying HARD up until the last minute! My initial music requests were way off but he figured out what would get my friends and family on the floor. I cant remember how the chicken tasted but I will never forget "all about that bass" with my mother in law. Thanks Tarcy!!

WOW, Advanced DJ Services was amazing. We recently hired Tarcy from Advanced DJ Services for one of…read moreour corporate events and he took care of EVERYTHING. He helped us out in the planning, all the equipment rental, music, organizing and running the event. He exceeded my expectations in every way and I will definitely be using his services again.

My husband and I hired Angels Decoration for our wedding and couldn't have asked for a better and…read moremore professional decorator. Not only was she super nice but she also provided us with suggestions and did everything possible to help us with the situations that we had with our hall. We were also missing two chair covers that we had rented from another lady and Angel did us a huge favor in making two chair covers for us right there on the spot. I'm so happy that we decided to go with her and we highly recommend her service to anyone else. Thank you Angel.

Rented decor and bought flowers through this lady (she has a flower lady but is the middle man) she…read moreshowed up an hour late the morning of my wedding - even after texting me at 9 pm the night before asking if she could, I said no, we had people prepared to be at the venue at a certain time and needed her there on the time we agreed upon months in advance - she showed up late... with dead dripping flowers - we had to go and replace them from Costco - all this was happening whil...e I was at the salon getting ready - my family choose not to tell me this was happening - Angel called me while I was getting ready for my special day to tell me my family was "coming at her"...rightfully so as we had dead dripping flowers, like actually they had slime. I am certain I will be blocked - no worries my friends will posting more pics daily of these "flowers" -as well as I will be going to Trouble Shooters - the Better Business Bureau and Global News Angel has accepted 0 responsibility - she says she is not florist and this is not her fault - DO NOT GET FLOWERS THROUGH ANGEL OR ANGELS "flower lady" EVER Angel seems to think this is an acceptable bouquet for my bridesmaids to hold, THIS IS THE EXACT BOUQUET SHE BROUGHT at 9 am the day of the wedding. - she will not reimburse me for these FYI

We have asked Pat to host 2 separate occasions for us now. Both were such incredible experienceS we…read morecan't wait to have him come back. Pat is able to set up a beautiful ambiance, presentation and conversation! He worked with us beforehand to personalize our menu. He is such a joy to have in your own kitchen. He takes care of absolutely everything and before he leaves your kitchen is absolutely spotless. Honestly, my partner and I were blown away. It was such a treat to host a small dinner party in your own home and actually get to sit back and relax the whole time! If you are thinking of doing something unique and fun for your friends and family, I cannot recommend Pat enough. He is super adorable and once you meet him, you will definitely be inviting him back for more celebrations.

From the owner: I plan with my customer, a menu and create a meal for them; I purchase the ingredients, go to my…read moreclients kitchen, cook, serve and cleanup! They just host and enjoy a meal with friends and family.

Charlie and this company is the best in this business. Book them and you won't regret. Touch notch…read morecustomer services.

From the owner: Luxury, affordability, comfort, and best-in-class service are all the things that Majesty Limo…read moreServices is known for. We pride ourselves on serving a huge, happy customer bank with exceptional service. Based in Edmonton/surrounding areas, Alberta, Canada, we exceed our customer’s expectations during every drive. Driving and safety go hand in hand at our company. We always keep the well-being of our customers at the top.

The SilverMoon Banquet Hal is a wonderful size for both big and small parties. It can be split up…read moreinto small size where your party doesn't feel lost in the big hall but the room can be opened up to host a big event. Monika and her staff helped us set up our event to perfection. The caterers at the hall helped us create an amazing array of food that even our fussy eaters enjoyed. From appetizer to dessert it all tasted so good. As well, Monika worked with the decorator to help arrange everything before the party and after the party to ensure nothing was left. Even things we didn't think about the two of them and sure we're done. It won't be for a while, but the next party I host I know where I will be hosting it! And the next big party you are needing to host you should definitely look at SilverMoon for all your needs.

Had my daughters 5th birthday there today. No help was offered for set up. No tablecloth clothes…read morewe provided for us, others got tablecloths. They interrupted me while we were singing Happy birthday to my daughter, to tell us to clean up. No common decency. They couldn't have waited the 30 secs to tell us to clean up?!?! They told us to finish our cake downstairs....12, 3-5 year old move downstairs and finish the cake. That would have been so chaotic, they didn't care. One asked me if I wanted to take the drinks downstairs then another started pouring old drinks into the jugs, so there went that idea. And the free birthday t-shirt was a small but like a looks more like a large against my daughter. She won't be able to wear it for another 1-2 years. It was a stressful time. Not impressed and probably not going back.

Good value for money. Lots of slides and places for kids to climb. There is a cafeteria with some…read morefood choices like pizza and chicken fingers.