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    Pollo Tropical

    2.7 (119 reviews)
    Closed 10:00 am - 1:00 AM (Next day)
    Updated 1 month ago

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    POLLO TROPICAL ATMOSPHERE

    What's the vibe?
    Moderate noise
    Casual
    Good for groups
    Good for kids

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    Avocado TropiChop
    Natalie A.

    Long line but good food! So, you run the risk, right? You go to an empty restaurant and sure you don't have a wait, but is the food good? The opposite is true here. Yes, there is a long line, but it is because everyone knows the food is good! This was my first time here and I would consider it a Cuban-ish Chipotle. Fresh grilled meats and veggies over rice and beans. Very good! Affordable, delicious, and filling! I had the Avocado TropiChop and an arroz con Leche for dessert. Excellent quick meal, especially if you're staying at one of the nearby hotels. If you're looking for a good and easy meal, give this place a try! Enjoy!

    Chicken tropichop
    dylan k.

    I hate nothing more than a business that cheats their customers because they can get away with it. I got my large tropichop bowl I felt underserved. So I went back up and asked the kid if this was the normal amount of meat I guess I was a little too wordy in English. That's understandable at pollo tropical so I told him this feels like less than it's supposed to be so I ordered a small tropichop the same way because I had a feeling. I took the chicken out of each and placed it on two napkins and this is what I got ( pictured below ) I went up and they played dumb at first then a manager got involved, a woman who kept trying to get me to just accept a new large bowl without saying a word more so I in a loud inside voice asked her is this the right amount of chicken for both of these bowls or not? She didn't answer but told me the large is supposed to have two scoops and the small should have one. So I asked her is there a reason why these two bowls have the same amount? Unless you have each one and a half scoops that's not three scoops total. It seems like you're just cheating people because you can get away with it. She's still not answering the questions but instead asked me to accept a new large bowl. I tell her loudly I don't need a new bowl I paid for two because I wanted to know if you're cheating your customers and now I have the answer. My explanation to the behavior of the manager is that she knows full well what is happening and she is complicit in the rampant theft of the money that people pay expecting a certain amount and are getting less. Crooks and villains come in all shapes and sizes... if you come here despite this review, just get the small.

    I have yet to get my food, but I do want to say people who work here are very hard workers! They should get a raise. Their attitudes are very nice considering how busy they are! And the god is great!!!! Never a miss at pollo tropical

    Regular-sized Tropichop with a large side of sweet plantains and a lemonade.
    Marilu F.

    A Caribbean flavor available early days and late nights, this was my preferred Pollo Tropical location before one opened up closer to my house. My latest venture to this place was last night when I made an impromptu stop as I was running around doing a million things at once. I ended up buying dinner and lunch to boot. Opted to get a regular-sized Tropichop with all the toppings sans tomatoes, a lemonade, and a large side of sweet plantains. Yum yum. Food was on point as was service. I decided to go in for once as I wanted to eat then and there. Not to mention that this drive-thru, come hell or high water, is always packed and they move like turtles. Still, everything hit the spot, so there's that to consider.

    a woman working in a commercial kitchen
    Carmen M.

    I was out in MIA for about 5 days, I keep driving and seeing this pollo tropical, I had to try it! I'm so happy I did because during my 5 day stay in MIA this was my go to spot. Fresh chicken made on the grill, very healthy their sauce OMG they had so many different ones to pair with the chicken it was amazing. Definitely recommend this place. The amount of food for the price you have a great meal for under 20 bucks.

    This is the family meal enough to feed four people
    Teresa S.

    Since discovering Pollo Tropical it's become one of our favorites in Miami. This location is near the Airport. So if I have time ,I will stop in here either to get it to go or eat here. My photos are from about four of us went to eat there in the restaurant. This is fast food. However, they cook all the chicken right there an open grill for you to see. It is absolutely delicious. Well worth the visit. The place is usually always very busy. There are a lot of choices for your sides. Every single time, which is about six times now. Everything is always great. All of my colleagues that have stopped in for meal,love it as well. The prices are very reasonable. Get a huge family meal for less than $20. During the week they have a dinner with chicken, rice and one side for $5.99. All the prices are great. They have a wonderful condiment bar with tropical rum pineapple sauce and the guava barbecue sauce. They are unique and delicious. This is a great place to try food. It is good ,fresh ,and no additives. I personally think that going in to order your food is better than going through the drive-through

    Tres Leches
    Kimberly J.

    You can spot a Pollo Tropical almost anywhere in Miami. This chain always reminds me of my family and our trips to Miami. As soon as we'd arrive to my cousins house, our first meal would be Pollo Tropical. Their family meals are affordable, filling, and tasty. The seasoning on their chicken is awesome and I love their side dishes. White rice, black beans, boiled yuca, and sweet plantains are some of my favorites. Their complimentary sauce bar is always awesome. Not all Pollo Tropicals are created equal. I've had Pollo Tropical in New Jersey (now closed) and the chicken just didn't taste the same. It lacked seasoning and that grilled flavor. Though I've eaten at Pollo Tropical many times before, this was my first time trying their dessert. Decided to get a Tres Leches and Flan. The Tres Leches had a weird aftertaste and the flan wasn't the best quality. I highly recommend skipping dessert here. Great place for a quick bite.

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    9 months ago

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    1 year ago

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    1 year ago

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    9 months ago

    Horrible!!!!! How do you order a chicken Caesar wrap with NO CAESAR SAUCE !? I'll never understand

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    1 year ago

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    2 years ago

    Fast order at DTH,Spanish language.No parking spaces available,small parking lot.Food fresh and hot.

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    4 years ago

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    Raising Cane's Chicken Fingers

    Raising Cane's Chicken Fingers

    3.7(102 reviews)
    3.9 mi
    $$

    This store is huge! Great indoor and outdoor seating! The service was fast and easy. They have…read morebilingual speakers to help keep ordering friendly and fast. The chicken was hot and fresh. The location was on the sides of two busy roads so if you are walking from one Of the nearby hotels be careful.

    (2/5) -- Great concept, but this visit missed the mark…read more I really wanted to like this Raising Cane's Chicken Fingers location more than I did, because the concept is solid and, generally, Cane's food hits. But this visit? Frustrating from start to finish. First off, the setup is misleading. The inside looked empty, and even the drive-thru appeared manageable--until you actually commit. You have to drive deep into the parking lot just to see how long the line really is, and once you're in, there's no easy way out. So now you're stuck. Not ideal. Then comes the wait. About 10 minutes just to place an order, with aggressive drivers jockeying for position like it's a race. I get it--no one wants to sit in that line--but the flow (or lack of it) makes it worse. For a place with two lanes, the organization just isn't there. Service at the speaker? Rough. I felt rushed the entire time, struggled to hear over the noise, and kept getting hit with "I can't hear you, speak up" in a tone that felt more dismissive than helpful. No upsell, no real engagement--just hurry up and move along. To their credit, the pickup window redeemed things a little. Once I got there, the food was ready, and they even overdelivered on condiments (asked for two ketchups, got four). That part was efficient--but it came after a pretty long wait for only about seven cars ahead of me. Now, the food... This is where things really slipped. * The 4-piece tenders felt noticeably smaller--more like large nuggets than actual tenders * Fries were undercooked and skimpy for the price and I had to ask for ketchup * Sweet tea was mostly ice, barely any drink * Overall portions just didn't match the cost For a brand that usually delivers consistency, this felt off. Like corners were being cut. Final take: Started as a 3-star experience based on the process, but dropped to 2 stars once the food came into play. If I could split it, it'd be a 2.5--but Yelp doesn't do that. This place should be better. The foundation is there. But between the chaotic drive-thru, rushed service, and underwhelming portions, it's just not hitting right now. Hope they tighten things up--because Cane's can be really good when it's done right.

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    Raising Cane's Chicken Fingers - Dining area

    Dining area

    Raising Cane's Chicken Fingers
    Raising Cane's Chicken Fingers - Ordering situation.  Order at counter. Wait for your name to be called and enjoy

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    Ordering situation. Order at counter. Wait for your name to be called and enjoy

    Pollo Tropical - hotdogs - Updated May 2026

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