One of the slowest McDonald's i have ever been to. Also the customer service or even a smile is non existent. I was polite after 15 minutes and there were only 2 people in front of me and 2 cars. I had a to go order and by myself with 3 drinks. I had to ask politely for a carrying case for the drinks and the manager rolled her eyes and just said " ah yah" almost like it was a hassle. This place needs to be looked into as the employees should not be working in the service industry. It was breakfast so not a good start or smile to start my day. Dont go here. There is an Ihope 2 blocks away and not much difference in price and great friendly service to start your day right. read more

McDonald's - Fast Food Near Me - Miami Springs, Florida

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I just had breakfast at this McDonald's. Service was excellent, atmosphere inviting and clean, music at a very nice comfortable level. Management you're doing a great job as far as I can see. read more

McDonald's - Tables and chairs - Fast Food Near Me - Miami Springs, Florida

I frequent this location because of consistency, got fresh food, and fast friendly service. The location. Is kept clean and organized. Now, I will say in the evening it is much different than breakfast and lunch. The evening time does need some help. It's just not the same as breakfast and lunch. Nonetheless, overall, I love this location. They do a great job. Consistent at breakfast and lunch with hot and fresh food. That's the reason for my 5 stars today! read more

McDonald's - Iced Coffee - Fast Food Near Me - Miami Springs, Florida

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When I stopped to use the restroom and I had such a bad experience. The bathroom was dirty and I noticed there was cleaning products on the floor. The manager came in th bathroom and I told her that they should remove the cleaning items from the floor. She didn't speak English so I told her in Spanish and she looked at the products and went to the bathroom and ignored what I said. Not only do they have only one bathroom stall this place was super crowded. I would never go to this McDonald especially with a very rude unprofessional manager that works here. I would assume that they would have good customer service especially they are located near the airport where alot of tourist go to. They do need customer service training here. read more

McDonald's - Fast Food Near Me - Miami Springs, Florida

This McDonalds has really gone downhill. I only go there bc its very close to work so its "convenient" on days i need a quick bite. For some time now, the food quality and service is subpar. I always use the app so my orders are clear (extra pickles) well 9/10 times they give me NO pickles. Despite there always being a crazy long line, the fries are always soggy and cold. The people at the window are always confused with orders and are frazzled and rude. read more

Use the kiosk to order food. Stood in line to pay. Overheard the worker tell a customer they would not be able to fulfill his order for milk shake and he could not get a refund but needed to substitute it with something else this losing $$ on his order. Problem One- they didn't understand English very well. Went to pay. Told them in order at the kiosk. She asked me what I ordered then put the order in herself. Guess what, she messed up the order. Ordered a triple cheeseburger. She charge and gave me a single. In the time I spent in the restaurant there were so many errors and inconsistencies. Why have a number for your table if they won't bring it out but make you get it. Worse McDonald's I've had the displeasure of visiting read more

Food normal. Service really sacked. Slow, apathetic manager and staff. Waited 5 minutes for refill AFTER I gave them my cup. Manager just rolled her eyes​ other issues but too many to list. Go elsewhere read more

Poorly functioning kiosks, absence of counter assistance, and cold food. If I get diarrhea later, based on what little I ate, it will be the best part of this experience. Oh, and if you request orders have a number...call that number when the order is ready, and not a totally different number. It helps alert people to their food. read more

Just like any other McDonald's and did the job perfectly with their McFlurry, mcchicken sandwich, and fries. Staff were nice when giving me a cup of water. Kiosk was good but didn't have the table numbers or receipts so you need to remember the number. Ice cream machine works. Bathroom is clean and relatively modern. Workers are friendly in English and Spanish. I wonder why this place is rated 1/5 stars! read more

McDonald's - Regular M&M McFlurry - Fast Food Near Me - Miami Springs, Florida

Terrible Terrible Terrible. Like you don't expect much from a Mc Donald's drive through, but there should be no reason why you have to wait in line 18 minutes to order your food. Why is the other lane blocked off? Inside isn't too busy. Outside is a mad house. I don't go inside because I'm in a wheelchair and I understand people in general are lazy, so fix the other lane and let's get this moving. This is called fast food and it's the complete opposite. I left during this review and never ordered my food, 23 minutes later. read more

Out of towner, waiting for a shuttle to the airport. Ordered a steak, egg and cheese biscuit and a chicken biscuit sandwich meals. Everything was piping hot, fresh and tasted amazing. What a refreshing McDonalds experience! Nice and clean, cool and fast ordering process. read more

I always purchase food at this McDonald's because the service is okay. Today, I was in the bathroom because I really needed to go, and this woman that works at McDonald's locked up the stall. She signaled to go to the other stall that was busy. I have health issues and I really needed to go urinate. I was so upset. That was so so rude. Both stalls should be opened and operating for customers. Some people cannot hold it in due to health issues. read more

Unfortunately, fast food is no longer served "fast." I've come during lunch hours and at night and the line is just incredibly long and unbearable. It took me about 30 -40 mins to get through the line, order my food and get it the last time I went. They also have the second line closed often. The food is okay. It's what you'd expect but you may reconsider going somewhere faster if you're really hungry or in a hurry. When I've ordered through Uber eats, the order usually has something different or missing. read more

15 minutes waiting at the intercom for the guy to come on the intercom another 15 minutes at the first window with nobody coming to the window it's been 30 minutes I'm in line here. Absolutely unacceptable. The four cars that were in front of me they just pulled away now still nobody's come to the window read more

Ordered my food through my mobile app, and waited outside on the curbside about 30 min, and never received my order

Before posted closing time the dining room, closed, curbside, closed... the only option was drive thru, inconvenient, but I was hungry. I had ordered online 2QPC, 2 double cheeseburgers and 2 fries. I saunter to the window (we are away from home and don't have a car here so I was on foot), I was then informed that they had no meat. No double cheeseburgers, no QPC. I was told to F off. Unbelievable... I have no idea what they were serving to the other patrons in the line but they seemed to have some sort of food. What joke. They made me sad. read more

PIG STY! Where is the health board when you need them? Disgusting in every area filth. Garbage on tables and overflowing garbage containers. An employee used the bathroom while I was in it and DID NOT WASH his HANDS! He was working at the order window....my husband and I could not get our of there fast enough. If there was a half star or no star it would be my rating! read more

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If the wait wasn't enough, the order was wrong. Thankfully I Medea them verify at the window. Basically the lunch rush is too much for this place. Not Fast Food at all. read more

Y'all are absolute garbage. Your hours state you close at 12:00am. Door states takeout is available even though dining room is closed due to covid. Ok. Then how come I show up at 11:30 and both doors are locked? I try the app and that says y'all are closed. I call up the McDonald's and they say we're closed, drive thru only. I ask to meet them at the window in the drive thru and apparently I need a car. Y'all are a disgrace read more

So the food is just fine. It's what you expect from any McDonald's anywhere you go. The main issue I had was EVERYONE was in a bad mood. They all seemed annoyed to be there. The lady working the counter never even talked to us. She just stood there, took our order, and walked away. She didn't even tell us the total, we just paid her. The one lady cleaning the dining area was giving everyone the stink eye the entire time we were there. I've never felt so uncomfortable at a McDonald's anywhere. Darn those McGriddle's. The things I go through to get one! read more

The order is always wrong. I have always taken what I get or have had it fixed at the expense of wasted time. Today the manager who refuses to start a name tag, insulted us, was rude, and I was in fear of wearing the food afterwards. read more

Quite possibly the worst McDonald's ever. On a Saturday, near the airport and hotels, they close inside early. The lines take 10 min per car. Who did they hire? People who don't realize they work at a fast food restaurant? Smh read more

SLOW SLOW SLOW SLOOOOW SERVICE ! We repeated our order to them multiple times coming up to the payment window she still asks what was your order ? Are you kidding me! We were 3d car in line ! We waited for 1 hr and 15 minutes! Ridiculous!!!!!!!!!!!! read more

My order was right, my fries were hot, and it was within walking distance from where I'm staying. This is my standard McDonald's before getting on a cruise. read more

This Mc donalds has the slowest service in the history of Mc donalds. If you have a short temper or high blood press stay away.

This McDonald's is terrible my Uber order takes forever every time I order from this McDonald's I call and they HANG UP ON ME terrible disgustingly customer service what they need is new management read more

The environment was extremely uncomfortable and servers were unfriendly. The manager present when. I notified her to let her know the dining area was inclean she handed me the rack as if I was going to clean my own table... read more

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HORRIBLE, Everytime I go on my bike or walking it is always closed for walk ins but not for drive thrus. VERY inconvenient for people who don't have cars or simply just live right next to it. Also, your order will ALWAYS be wrong. They always try scamming people by giving the wrong amount of change. Don't come here unless u want to get your day RUINED!! read more

The slowest and most unorganized McDonald's in south florida! They take such a long time to give you the food. I really don't like coming here, because of that. I waste my entire lunch break waiting on the food and no time to enjoy it. read more

The worst service ever if you are not Spanish, the manager told me I needed a receipt to get a refill after i saw he give it to a guy that spoke Spanish without any question plus I sat and ate there for like 20 minutes, the worst most rude service I ever had in my life read more

Horrible service and horrible management. They consistently give me the wrong order and/or forget to give me items. On my last drive thru visit, I was charged for a double quarter pounder meal but given a single which I realized when I got home. They also forgot to give me my coke and charged me for extra cream sugar in my daughter's iced coffee when I asked for no liquid sugar. I recommend that you avoid this place. There is a much better McDonald's on NW 41 St and 97 Ave. It is worth the ride. read more

No customer here n still have to wait forever for the food to come out. Will not return. read more

Same story new day, this restaurant has the slowest service in the world even when you tell him ahead of time and there is a line in the drive-through that you are ordering something and you asked him to get it started they don't do it. And I can tell you why they're watching a little clock timer that's behind the counter of the drive-through window they are more concerned with the numbers clicking away on the clock then customer service. Apparently from what I understand if that clock goes to read while you are sitting in the drive-through they are not meeting some sort of quota. So we are reduced to abiding by their request to pull into a waiting parking space so that their little clock can be reset for each customer in the drive-through. I placed an order and there was nothing going on, there was nobody in the drive-through line. But yet they made me pull in to one of the parking spaces. When I asked the girl behind the window why she says because it's going to take some time to put your order together. But there's nobody in line behind me? Of course if she moves me out of the drive-through line it looks as if I've been serviced when I really have not been. So here I sit in the little parking space watching car at the car go through the line behind me and I'm sitting waiting for my order. No 10 minutes later here comes a girl with my order the food is stale and cold this is ridiculous no matter how long or how many times I come in about this place nothing changes. It makes me think of the movie I watched the founder, when the two McDonald's brother said we are all about time good food fast service. What a freaking joke, if they could see this now they would cringe. I don't know about other McDonald's, because I don't frequent them often but this one surely is not keeping up with the ideals of the original founders. Avoid this location at all cost unless you were dying of starvation, or have 30 minutes to kill to get an order. And I know for sure there's not one McDonald's employee monitoring this yelp for you, because if they were they would've tried to make some kind of contact by now so I know that they really don't care. Sorry about my food rant but I had to express my feelings and warn anybody out there to stay away from this location. read more

Don't come here late or else your order will be wrong, and you'll wait for your food for 20 minutes. Every time I come past 10, something goes wrong. I only come here because it's close to home and it's 24 hours. Service is pretty awful. read more

This is definitely not fast food. It takes 30 minutes to get your food from when you order by drive thru at night (not including the time it takes to get to actually place your order). In other words the food is cold by the time you get it. Their customer service is sub-par, I understand the credit card system may be down but mention it prior to ordering. Many people left after ordering so you may be getting food previously ordered by someone else who made the right decision to buy food elsewhere. This is not the first time but definitely the last time. read more

Probably the worse McDonald's I've ever been to. Even the one next to Jackson hospital is cleaner and has a better ambiance. So I ordered an ice mocha with whip cream. The girl working at the window gave it to us without whip cream. When I told her nicely she rolled her eyes and took it back without saying a word, then sent it back with another cop with barely any whip cream. Workers seem very unhappy to be there and order is usually wrong. The eye rolling girl at the window definitely needs to be taught to deal with customers... read more

Severely incompetent staff! Ordered medium strawberry banana smoothie she repeated order back to me. they made a strawberry milkshake 2 times i repeated slowly again received strawberry shaved ice took 3 ppl 4 tries just to make a smoothie smh!!! read more

I'm not a McDonald's fan, but from all the ones that I have been to in Miami. This one is the best by far. Really clean and their food looks just like the commercials. Hard to say about a fast food places, where they usually just slap food together. read more

This place is the worst McDonald's I've EVER been to, it lacks employees, the place is filthy, they didn't finish to cook our fries. In conclusion its not a good option if your on a rush and need food stat. read more

Typical dump. Slow service. Dirty tables. Rude cashiers. Homeless taking up booths surfing on the internet. No one speaks english.