Solid spot for fried chicken, it was delicious. The skin had just the right amount of crisp and flavor, and the chicken itself was juicy and tender. Also tried the roasted chicken. While it was still juicy and tender, the flavor profile just wasn't my personal preference, it leans heavy on the herb and lime. On top of the good food, the customer service rep working the drive-thru was really friendly. read more

Pollo Campero - Fried chicken thigh, roasted chicken thigh - Chicken Shop Near Me - Santa Ana, California

We got the chicken family meal set. The chicken was soooo crispy on the outside but juicy alon the inside, and the green sauce was soo good when paired with the chicken. The restaurant was quiet but could be cleaner unfortunately. read more

Pollo Campero - Chicken Shop Near Me - Santa Ana, California

EWWWW!! seriously i waited 15-20 mins just to get my chicken bloody !! disgusting its not even fully cooked im disappointed bc i was craving pollo campero read more

Pollo Campero - Chicken Shop Near Me - Santa Ana, California

This chicken is so ahh. Idk how a place can mess up so bad. Everyone was hyping this place up but it is priced wayyyyy above than what it is. KFC and Poppeyes mogs this place all day everyday. How can they burn the outside of thing but leave the inside raw. The empanada has the basket marks on them and one side is burnt and other side is white. They were also missing part of my order as well. 3 boxes but only gave me 2. Learn how to count morons. The box says always fresh how about always FXxed. Dogshet chicken trash ahh chicken. Do yourself a favor and get chicken from anywhere else but here. read more

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Gracias por su atencion y servicio muy buena comida y muy rapida la orden salio Gracias por todo buen servicio read more

So first time here, servers had a great attitude, great customer service and very polite. But I think they need a bit more training. I did not get any drinks, I asked for two meals and they did not give us cups for drinks. And we were in the drive thru so they asked us to park in front , while we waited the drinks slipped our minds, and once we got our food we drove away. We did not get offered any salsas or condiments. Once we tried the chicken I realized the grilled chicken tasted like Sam's club rotisserie chicken and the fries tasted like Vons chicken wings. Was good but nothing authentic. Kind of disappointed. read more

Salad review only. Price: $13.11 IMO the salad they offer does not have any value when compared to other places. It's $3 overpriced. you get a ton more add ons and portions at chipotle. They have fried chicken and grilled. But only have fried chicken for the salad and bowl. I've tried the bowl and it definitely beats the salad. Would I recommend the salad? No. Do I want to try the chicken meal? Yes. read more

Pollo Campero - Salad - Chicken Shop Near Me - Santa Ana, California

The food here is great! The staff is very helpful n nice! I love the food here! The service is great!! read more

Pollo Campero - The Yuca is great! - Chicken Shop Near Me - Santa Ana, California

Nasty chicken they are roach infested the place was dirty and gross the lobby had roaches and also the front of register read more

Pollo Campero - Pest infected - Chicken Shop Near Me - Santa Ana, California

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What's the point of having an app to order ahead if the food isn't ready when promised? I ordered ahead with an estimated pickup time of 35 minutes. To be safe, I waited 40 minutes before arriving, only to be told at the drive-through that it would take another 25 minutes because the chicken was just being prepared. Are you kidding me?! So, you basically have to order an hour in advance from now on. Whoever is managing Pollo Campero needs to seriously reevaluate how they're running things--or they need to be fired. This isn't the first time I've had issues at this location, but this was by far the worst experience. Every visit seems to come with some sort of issue: not enough chicken, long wait times, or being told I can only have fried chicken when I specifically ordered grilled. If you can't fulfill the menu items you offer, DON'T list them! I'm genuinely questioning why I even bother to keep coming back to this place. This location is worse than others I've visited. Have some people in your service and organization. The service is never like this in Guatemala. read more

Such a good spot for fried chicken/fast food! I got the three piece meal with yuca fries and plantains. Everything tasted great! The chicken was lightly crispy and less bready than other fast food fried chicken places. It had a slight kick of savoriness as well. The best part was the chicken pieces were larger than the ones at KFC, so you can actually get full off of this meal. The yuca fries were starchier than fries and felt a bit heavier. And then the plantains are soft and sweet. For $11, I was pleased with the meal. read more

Pollo Campero - Three Piece Meal with Yuca Fries and Plantains IG: @bobabitchess - Chicken Shop Near Me - Santa Ana, California

Very expensive and small portioned. What costs $18 for a 4 piece Leg & Thigh meal here costs about $14 at El pollo Loco

Was going to KFC but the street was closed so my co-worker mentioned Pollo Campero. First time here. Food: The chicken was cooked good. Crispy skin with flavor. I liked that it wasnt over powered by breading or skin. The mash potatoes were ok. The gravy was missing something. The rice was better. The star of the meal were the beans. This place is missing a slasa bar like Pollo Loco. I think a salsa would enhance the flavor of the chicken. Anyway, dont know if i'd return but im glad i got try it. read more

Pollo Campero - Three Piece Meal with mash potatoes and rice... - Chicken Shop Near Me - Santa Ana, California

Ive been here three times and everytime the chicken seems like its been sitting for a while. Its very dry and old tasting. The service is ok but the food is not good. read more

Came to this place for the 2nd time. Horrible! The first time I went it was a 20 minute wait for wings so so left. What? This is a chicken joint where all you do is sell chicken. Today I went back and there was a 15 minute wait. I decided to stay and wait. Needless to say after waiting 15 minutes I got home to find out they gave me stale fries, chicken thst was just okay but didn't seem to be fresh, and plantains that were average. My horchata tasted like coconut water. Sadly I had to rate this location a 1. You're better off spending your money at Popeyes. Sighhhh read more

Roommate decided to give the new chicken spot a try after we got a flier in the mail. Picked up some of the chicken, some of the empanadas, and fries. This place isn't bad, but it also is right in between Popeye's and Wing Stop. It doesn't have the flavorful kick of Popeye's and it doesn't have the satisfying crunch of Wing Stop. To their credit, the chicken is cooked well, and it's very flavorful without a ton of breading. The option of getting empanadas in addition to your chicken is great, but I hold the empanadas themselves in the same regard as the chicken. They're aight, but if I'm really in the mood for empanadas, these aren't going to scratch that itch. Fries were pretty good, but I don't really see myself going here all that often. There's a KFC less than a block from where I live, and this is right in the middle of superior chicken options. I think it's better than El Pollo Loco if you're looking for that type of citrus-forward chicken, but I don't really ever go to El Pollo Loco anymore, I'm just gonna go ahead and cook that up myself. A nice option to have, just not one that I expect to be partaking of. Would not turn it away if someone brought some to a party. read more

First time trying the fried chicken. Food was brought to our table freshly made. Chicken was very good and crispy,it had a distinct flavor. French fries super crispy and the rice was good too. The service was good, workers were friendly. Watch out KFC and Popeyes, there's a new sheriff in town! read more

Pollo Campero - Three piece meal with rice and French fries. - Chicken Shop Near Me - Santa Ana, California

I went out of my way to come to Pollo Campero, expecting to have the flavor explosion I remember from when I was a kid in Guatemala on Sundays when our family Used to go to Pollo Campero for Sunday lunch! I was so disappointed. I had a 2pc chicken meal with yuca. I believe it was overpriced and the chicken was lackluster...it did not stand out in any way. I could have gone to one of the other chicken places to have an equally satisfying food experience. I'm so sad! I went thru the drive thru and the service was ok, the girl answered my questions. I did not go in so I can not speak to the ambience. read more

Muy rica la comida y me encantó la horchata me encanta y la yuca me gusta mucho más por eso siempre la pido read more

Pollo Campero - Two Piece Meal - Chicken Shop Near Me - Santa Ana, California

The chicken was good but the sides were grade C. The coleslaw has lots of dressing and the rice needs a bit more flavor. The chicken was super fried but still juicy. They give you a side of bread that is ok. The service was ok. The front counter person was putting together an order and never once said " I'll be right with you" or even aknowledged me for a few minutes. Customers seem to think it's restaurant style and leave their plates on the table so the establishment has to bus the tables when they have time. It's still new so hopefully they will make some adjustments based on customer feedback. read more

Take wayyyy too long for a drive thru order....there was nobody inside or wating outside.

I visited the Santa Ana location twice. The chicken is very tasty, served hot and I got my order within 5 minutes. The 4 piece meal was enough for 2 meals for me. People working there are very nice and efficient. read more

I stopped by with my husband because we love the pollo campero in LA and this did not disappoint The food was very tasty and service was fast The horchata was a little to sweet for my liking but the Jamaica was very refreshing and delicious Staff seemed very friendly and greeted us upon arrival and on our way out Overall very attentive I look forward to coming back soon read more

Pollo Campero - Fried Chicken, plantain, mashed potatoes, Jamaica water - Chicken Shop Near Me - Santa Ana, California

Love love the chicken! We got the leg and thigh special. We haven't tried their sides yet. The line was super long on a Sunday. -1 star because of the rude cashier read more

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Food was great... Same flavor as El Salvador and food had a great presentation, flavor and good portions. Staff was very friendly and restaurant was clean! read more

Hi, I went to this drive thru location 5/5 at 12:50pm. A girl with white skin with curly like hair and with tattoos on her arm/hand is just so rude and unhelpful. This is the second time I get her and she gets mad because I didn't tell her about my code when ordering. She should ask like how they do at mc donalds even more so since she knows the rewards system is down ( according to her). Beside that this is the second time she tries telling me the rewards code dont work. I drive all the way over here for her rude attitude and no food. Something is up they probably want me to pay full price. Sketchy and unethical. She could have asked a manager to over ride for the rewards system being down. read more

This is nothing more than a cheap ripoff of Chick-fil-A. I ordered the classic sandwich combo with a bottled water. When I walked up I told the counter person that I had never been here before and she didn't seem to care. The sandwich is very basic chicken, pickles, and bun which I am fine with. The fries were old, they use sweet pickles which I find disdisgusting. The chicken was good with little seasoning added to it. The dining room was clean and neat. I didn't find anything special about this place that would bring me back here. If I want a basic chicken sandwich I'll got to Chick-fil-A. My 2 star rating is based on cold old fries. read more

Every time I come here the customer service is great I see smiling faces all the time and the food is excellent haven't had an issue with the food amazing survive from supervisor Mariel is always helpful when it come to understanding the menu better read more

I'm not a regular but the times I've been there lately it's been very pleasant. Cashier is very polite very professional. First time I noticed how good her service was I didn't get her name but this last time I went I took her name and she is Delia. Food was great very nicely served and very professional. The only thing I don't really care for is the music,a bit loud other than that everything is great. read more

I am not used to criticizing but on this occasion, I am so disappointed and sad for the poor quality that I received of chicken. I understand that everything is expensive but they should not change the quality and serve this to customers. The chicken was super dry taste if I would of have known I would have preferred to go buy some chicharrones at Northgate that would have been crispier and had a better flavor. I have come a couple of times before because my baby loved this chicken but I don't think after today he won't. I do not plan to return to this place...plus also false advertising the Instagram pictures versus reality. read more

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The fried chicken was ok, but a little on the greasy side. The cole slaw side order doesn't hold a candle to KFC. The best side order here is the fried plantains - SO good! Most fast food places don't have them. On our 2nd visit here, we went to their drive-thru after dark. There was no light on the screens, so it made it difficult to know what to order. When I got to the window, I asked for a menu since the light was not on, and the man told me that "they didn't have menus." That was strange. This fairly new place is good, but needs to make improvements. read more

This chicken has real flavor! Was expecting this to be like any basic fried chicken place, but it was the complete opposite. Chicken is flavorful and I did not feel it was too greasy like other mentioned. Mashed potatoes also very flavorful, they were fluffy and soft. It was my first time trying yuka fries and also good. Costumer service was friendly and got my order quick. read more

Pollo Campero - Yuma fríes - Chicken Shop Near Me - Santa Ana, California

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Buen servicio!:) la señora d lentes bien atenta la Verdad que lo recomiendo :) lugar está bien limpio :) read more

Nada que ver con mi pollo salvadoreño. No es por nada pero la comida asta me revolvió mi estomago. El savor de pollo nada que ver! No tenían ARROZ!!!! Y mas aparte la maquina de sodas no sirve!!! Me sobro pollo pedi un container tampoco tenian. Este lugar necesita mucha ayuda en su comida. Del 1-10 le dio un -1. read more

Pollo Campero - Pollo i frijoles que paresen de lata - Chicken Shop Near Me - Santa Ana, California

First time trying this place. I just ordered the three piece combo and my chicken is still raw inside. See the photo of how much blood came out when I peeled off a piece. This is cimpletely unacceptable. Other thing that made visit mediocre, I order through the drive thru, asked for salsa and Staff said they ran out. How can a place run out of salsa? Planning to eat in my car. Opened the bag, no napkins, no utensils, nothing. How are you to eat your sides? They got two stars only for the plantains which was decent. I will not be back, no thank you, I'm hoping they get their act right. I should just went across the street to Church's chicken. Do better Pollo Campero!! read more

Pollo Campero - First piece is raw - Chicken Shop Near Me - Santa Ana, California

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Solid chicken place that is not too far from home. I've seen reviews that people don't like the seasoning. The seasoning is different, but I like it. Matter of taste. The fried chicken is crispy on the outside and well cooked on the inside. The grilled chicken is decent. Sides are a mixed bag. My wife and I like the yucca fries. They are a nice alternative to regular fries. Dip them in the sauce for some added flavor. I did not care for the potato fries. They were pretty soggy. I think that is because they put them in a foil lined bag, so all the moisture stays in. Cole slaw is what it is - decent. The empanadas are really good, and I mean really good, but probably not the healthiest thing on the menu. I'll try more of the sides on subsequent trips. Service is good. They are busy, so I hope they succeed. Chicken shops are the new thing, so there is a lot of competition out there right now. Good luck Pollo Campero. read more

Five stars! Ignore the bad reviews and come try it for yourself! Exactly as I remember. Do not try to to compare this place to a 5 star restaurant . Compare apples to apples. KFC and Popeyes has a similar taste, Campero chicken is very distinct in flavor. It is crispy and crunchy and offers a variety of sides. If you never had it come and experienced a Central American cuisine flavor. The chicken is consistent and the service as well. The wait time will diminish as the hype cools down but it's a must come and try for yourself! read more

Pollo Campero - 8 piece meal - Chicken Shop Near Me - Santa Ana, California

Pollo campero , is ok for the chicken it's pretty good but the sides are horrible they don't know how to make Rice or Beans for sure , their Cole slaw is passable But need to learn how make better sides ! This is the third time we have tried it , not any better ! That's it no more !! read more

The chicken was pretty good, definitely not overcooked, crispy & golden brown. Unfortunately, we didn't order fried chicken. We ordered grilled and they gave us fried. The rest of the food was okay. The rice was really good. The roll was okay, no butter or anything for it, not even honey. The empanada was definitely the best thing we had and way too pricey!! If this place doesn't get its act together, they won't be here for long! read more

Service just not up to par .. How can you not have grilled chicken on the grill ready . Poor planning and managing. 20 minute wait in drive-thru , that's not including what I already waited in line . read more