Decent decor, very large facility, nice staff, huge selection of polish. However, my nail technician either didn't understand English, or decided to ignore my request. I went in to have acrylic nails soaked off. I specifically asked for no sanding/grinding of my nails. My soaking episode was very short and the rest of the removal consisted of her grinding the residue off with a series of succeedingly finer bits. (Yes, I should have looked up standard procedure for acrylic removal, and protested when she started sanding.) Sadly, I've been left with very thin, scratched, and grooved nails that are breaking shorter daily. My French manicure started flaking off within 30 hours; I'm guessing because the nails were too thin and flexible. The company seems to have tons of business, so I am left to suppose that it was only my experience that was subpar. Sad, because this location in the Heights is very convenient and I was hoping to make it my new favorite nail salon. read more

Polished Nail Lounge - Middle finger showing the most grooving and scratching. - Nail Salons Near Me - Houston, Texas

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Stopped going here because my beloved nail tech was very rude & snappy with me on my last visit. I had an appointment but was in a hurry (ish) to get my son from school. When I came in, my guy (won't name him) was with someone else. I told the main manager woman who is always there that if he was busy I was okay to have someone else do my nails. About 10 min later he started on my nails after he finished but was so short with me, never asked how I liked the shape or color as he usually does & rushed the service finishing a fast 30 min later. When he was done I said "wow you can do that so fast!" to which he snapped at me how the manager got him in trouble because of me & that if I am in a rush to not make an appointment & just walk in to someone available. Sad to say I will never be back after being a loyal customer who has sent many friends here for the last 3 years. read more

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LOVE this salon!!! I've been coming since 2021 and really love the staff. Extremely friendly, it's quiet inside so very relaxing for a pedicure. Extremely reasonable pricing. Tim always does a wonderful job with my acrylic tips! Very clean inside! read more

Great quality service and excellent customer service. Lucy and Laon were so patient and attentive, and never rushed the experience. I received a manicure and pedicure, and I was very pleased with the care and detail they provided. The atmosphere was welcoming and relaxing. I will definitely be returning to The Polished Nail. read more

Ron is amazing, attentive and professional. I needed to get nails done and couldn't wait so did a "whoever" is available I got a lady that kept pushing shellac although i said from the beginning I didn't want. Spent the entire time talking and texting on her phone! Was i an inconvenience? Pretty sure im a paying client! read more

I just love this place! I recently visit another place across the way and this place by far beats them heads down! They take great care of there customers and not on a time clock! I always feel so special and relaxed when I leave here! Thank you so much!! read more

Ross is the best nail tech in the business! I have been going to him since 2021 and followed him to Polish nail salon. He is quick(my nails only take 45 minutes to an hour), but always does an amazing job. As you get to know him you might to get to hear some of his bad jokes. Highly recommend him for your next nail appointment. read more

Ross is hands down a 5-star nail tech! He's incredibly professional and truly talented at what he does--my nails always come out absolutely flawless. On top of that, his witty and fun personality makes every appointment something I look forward to. He creates such a great vibe while delivering top-tier results. I'm constantly recommending him to friends because he's just that good. If you're looking for someone who combines skill, professionalism, and a great attitude, Ross is your guy! read more

So I've been here quite often and I've found five technicians who are all awesome. So odds are if you come here, you will like your nails at the end of it. Tim- is awesome.. he's fast, attentive, listens to what u want and then just like that, ur done. 5 stars Ron - is also awesome.. one of my other favorites! He's usually busy or booked but he is just as quick and thorough and my nails have never broke after he's done them. Ross- super nice, friendly, can look at your hands and know what shape style will look the best. He's also a go to.. fast, efficient. There are a couple of others but honestly check em out. You won't regret read more

Polished Nail Lounge - Great job Tim! 2/24 - Nail Salons Near Me - Houston, Texas

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Poor service/ quality. Pedicure looks like a 5 year old painted my nails. I chose the classic pedicure which comes with a 4 min shoulder massage - the nail tech tried to convince me I didn't want it.. then proceeded to give a 30 sec massage. on top of that, my friends car got towed downtown which cost $315! Will not be coming back. read more

My nails were beautiful initially. 2 days later they were cracking and chipping off. I live 40 min away from the salon and told them I would visit every 3 weeks to get my nails done. I asked for something natural that would last. Mary convinced me to try builder gel. My nails were breaking off and chipping daily. All that they told me was to come get it fixed. It's very inconvenient to keep coming to a nail shop every other day for broken nails. I will not be back. You guys SUCK!! read more

This is the only nail salon I go to and tell all of my friends and family to come too. Reasonable pricing, personable staff, and nice environment. Don't think I'll ever go anywhere else. read more

Tim does my nails and he is amazing! Sarah does my toes and she gives the best pedicures. Professional and exceptional service. I've also had Robbie and he is another nail specialist who is amazing. This salon is my favorite. Forever a fan of this nail bar. read more

I been coming here for over 3 years and always get the best customer service. Tim is amazing at making your vision come to life. I always have a great experience every time I get my nails done here. read more

Polished Nail Lounge - Nail Salons Near Me - Houston, Texas

got a gel manicure here on tuesday 4/8/25 and left with a chemical burn from whatever was used on my cuticles. not to mention they're already chipped after 2 days and I can't even get them redone because of the wounds. I really liked this place :( read more

Polished Nail Lounge - Nail Salons Near Me - Houston, Texas

Pamper yourself here @PolishedNails You know you deserve a self/care day! Treat yourself to a chat massage while getting a pedicure & sipping a read more

Polished Nail Lounge - Pamper yourself every now and then! Self care is critical to living a healthy lifestyle - Nail Salons Near Me - Houston, Texas

I love Polished!! I've been coming for almost 2 years and they always do a wonderful job on my nails. I do acrylic with shellac on top. Ron and Rob are my favorites, and I have friends who go to Ross too. For pedicure, the best has been Janet. read more

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Rushed service is a no go , techs need to take their time I paid good money for bad service especially in this inflation read more

Polished Nail Lounge - Disappointed on this set only lasted 2 weeks and paid over $70 - Nail Salons Near Me - Houston, Texas

Mai was amazing !! She was sweet and was focused during our visit.We did come in kinda late which made her work a bit after 7 yet she still took her time and everything came out great.Ask for Mai read more

love the team! my go to nail spot !! they're always so kind, and gentle. Mai & Laun are amazing.

Each time I come here I always receive AMAZING service from each nail tech. Everyone is so nice and the atmosphere is very relaxing. I haven't been able to find any other nail salon like this near where I live. So I'll keep driving 20-30 mins for their services. read more

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Finally found a good nail salon close to me that I like! Came here after work on a week day and they had a pretty steady flow of customers in and out. I was seated right away when I came in and my mani and pedi started right after. Bob did my nails and I absolutely loved them. He was very friendly and worked fast yet carefully. I don't remember the name of the lady that did my refresher pedicure but she also did a great job. The place was pretty clean and they require customers to wear masks so I felt safe in there. I will be back time and time again! read more

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I came to polish nail lounge because I was a last-minute trip to Mexico and Tanya was amazing. She me with my shellac nails and pedicure. I even got a massage with services and they also offer wine or coffee or water. The best there is in the as for read more

I love this place so much. I came here initially after having a bad experience at a nail salon close by and the difference in this place is the reason why I have been back so many times since. Great quality work, techs don't seem rushed, all employees polite, nails sometimes last up to three weeks! read more

Tim was amazing and patient. He did my sisters nails in dip rainbow, so cute! He was very nice and offered her a drink as he worked on her nails. This place has a lavish style and atmosphere. However, the staff is not very welcoming.. they just stared at us as we walked in and Hanna who did my shellac polish change, did not offer me a drink and did not want to put rhinestones on all of my fingers as I requested and was paying for. I ended up telling her that placing rhinestones on 2 fingers would be fine. I guess she was ready to go. If i go back it would be only to have Tim do my nails. One thing that I did like aside from Tim lol, was that since covid they had my Sis and I wash our hands prior to receiving service. The technicians wore gloves and ofcourse face masks. There is also a glass barrier at the pedicure chairs and nail stations. This was appreciated. read more

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Great service, clean environment and friendly staff Convenient location and walk ins accepted read more

Highly recommend for pedicures and acrylics. Got a full acrylic set done in like 30 minutes with their "Pink 3" and it came out perfect! Super friendly staff. read more

Polished Nail Lounge - Full Acrylic Set- Color "Pink 3" - Nail Salons Near Me - Houston, Texas

I was supposed to get a gel polish but they talked me into getting dip (which I always do before but thought I needed to give my nails a break and just get gel) so I just listened and got dip since it usually lasts up to 3 weeks. I got my nails done on a Monday night and the next day, one of my nails, popped off completely. I got back the next day and they fixed it but didn't match the right color (as I was in a hurry I told them that's fine and left) and now 2 days after, 2 more nails popped off like a pressed on nails.. I am so surprised and disappointed. Also, when I tried to reach out to the management instead of getting a refund this is what I get from them.. read more

Polished Nail Lounge - Nail Salons Near Me - Houston, Texas

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I love this nail salon. Robby & Ron are phenomenal with their work! I go to Robby regularly, and go to Ron if Robby is off and I really need to come in. Robby is super detailed, and I am really picky with my nails, but I never have to correct or ask him to fix anything, he is just too good at what he does!!! If you want perfect nails, go to Polished and ask for Robby. You won't be disappointed! read more

Polished Nail Lounge - French tip almond full set - Nail Salons Near Me - Houston, Texas

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I used to come here because their prices were reasonable, and they honestly would do a great job. Mostly the male nail techs were more careful. The women are always in a rush and have cut me so many times whether they be my toes or my nails, and never apologize. I'm better paying off more with someone who actually cares about keeping my skin intact read more

Got a manicure and got a huge cut when the nail tech was cutting my cuticles. It's Wednesday and still hurts and looks bad. It was so bad that it took a while to make it stop bleeding. She wanted to put some powder on it but I told her I wasn't sure since I was pregnant. She insisted that it was a medical stuff and I refused. I had to google it to show her it wasn't safe for me. There are son many other options in the heights based on the reviews I read it seems this has been very frequent. Go somewhere else! read more

Polished Nail Lounge - Day 1 - Nail Salons Near Me - Houston, Texas

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"If I could give 0 stars I would". This is THE WORST nail salon I have ever been to. The nail tech kept walking away to talk via FaceTime or grab her headphones. My fingertips were not soaked nor did she add oil to my cuticles. I left with dry untended cuticles. I paid $45 and left absolutely NO TIP. If you're in the customer service industry, do that, service your customers. It has become so uncreative of people to become unapologetically self righteous, with no regard and still expect for others to tip them and not say anything at all. What made it okay for you to think touching your phone then touching a clients hands is ok? Isn't that a sanitary concern that is more than likely addressed by TDLR? Do you not think that perhaps clients may not approve of that? It's equivalent to an esthetician doing a facial and touching her phone and going back to the clients face. Absolutely disturbing and disgusting. What was the Cherry on top was a sweet innocent little girl, probably about 12 years old, maybe younger, I'm assuming, running the register, and another seemingly non-employee next to her that asked "do you want to do the register now?" I appreciate learning experiences and learning how to be around public; it creates great minds as well as people. With that said, given that my interaction with the nail tech was below expectations, I wasn't particularly impressed. Great service should always be rewarded. Mediocre should not. read more

Received a fungal infection from this place. Called and asked to speak to a manager, and was told that a manager was not in. (they never seem to be in) read more

I need my nails done so that I could enjoy the day and trip! Lol I have my normal nail tech in Bishop Arts but I couldn't and didn't have the time to make a appointment. Ask me do I feel guilty , the answer no not really! Here's why... They take "walk ins" . Large clean establishment. Newly opened September 2020 . Near our hotel. And my toes and nails came out amazing including the massages! They offer beverages as well and the prices were reasonable! My total was a little over $90 mode a gel mani gel pedi and design. So far it's been almost 5 days no chipping. They don't carry "hard gel polish" yet but this works so far. Very professional and took their time all while placing wholesale items on the phone from Vegas. Good conversation and good coffee. Towels were clean , Disinfectant and Sanitation was definitely enforced. I made sure they used new scrubbers on my feet and emery boards. I like trying out new places but if I'm near here the next trip I would not hesitate to go back! read more

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I've now been here three times. My complaint is about the tech that did my nails. You are there to cater to my preferences, not your artistic interpretations. I'm frustrated because he does a good job, but he will only do your nails how he wants to, or he'll lie and say he has a client to avoid what you request. I'm disappointed and won't return. I like French manicures, I don't care to hear that you don't. I work as a business professional and can't have outlandish nails. This just unfortunately is not a good fit for me. Super disappointed read more

This place is gonna be my goto for pedi now! Reasons 1. Clean and calming (they use all disposable stuff and metal tools are sterilized). 2. Good quality: I got the basic pedicure but the lady that did mine was still so meticulous and did a great job with exfoliation and massage! I'm going to get the longer one next time. Also this was the first time that I wasn't dying of ticklishness during exfoliation haha The chair is also better quality and newer massage chair than lots of other salons. And although it's a decently big salon it doesn't feel like a factory 3. Options: lots of colors! 4. Good value: more affordable than some other salons even though they're using some of the best stuff read more

Polished Nail Lounge - Nail Salons Near Me - Houston, Texas

I got my nails done for my birthday on Friday 04/30 by a male here at polished nail lounge. I wanted a simple lavender set and a pedicure and had an appointment for 9am. I arrived to the salon on time, my nails were done at the pedicure station. When he glued down the fake nail to my nail he glued it extremely close to the nail edge so it was only glued on by a sliver. I figured he knew what he was doing so I didn't say anything. Fast forward to my set being complete, they looked nice. I leave the salon and I notice a couple hours after things are sticking to my new nails. I was already on my way to Celebrate my birthday so there was nothing I could do. By Sunday I had lost 2 nails, by Tuesday I had lost 3. I've only had my nails on for 3-4 days and they look brown and fuzzy due to the uncured polish. I got 48 hours with my nails before they started breaking. I was going to go back to get them repaired it with so many already broken it's not worth it. I need to remove and get them redone. Overall I would not recommend this place especially if you need them for a special occasion. read more

Polished Nail Lounge - After 3 days of getting them done. 3 broken nails and everything sticking to not fully cured polish. - Nail Salons Near Me - Houston, Texas

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We liked the service but unfortunately both of our pedicures smeared after several hours of drying, which is very disappointing. Parking in this complex is always an issue, too. read more

Been coming here for years and this past year prices has increased but quality has decreased. We got left in the other room several times, no one checked on us. Anywho I went today and Asked for a simple design and the guy (who I didn't ask for) couldn't get even do it. As he was doing my nails, he's not paying attention to shape or length so I'm having to file the way I like. When it got to the design I informed him several times to turn the brush so the color is too big. He didn't listen. I kept telling him it wasn't right and the colors were blending. He eventually got upset cause I told him I didn't like it. (Wish I would have took a pic) They eventually got the person I asked for in the beginning. He tried to make me pay an additional $25 for the design on 4 fingers. As I stated I've been coming here for years but now I'll be looking for another place. read more

Polished Nail Lounge - What I wanted.... - Nail Salons Near Me - Houston, Texas

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Ron did an amazing job. In and out, exactly what I wanted it. Clean, professional and great location. I will be back! read more

Polished Nail Lounge - Nail Salons Near Me - Houston, Texas