Well I hired them in July and was Wow'd. Decided to hire them to do a load/unload this weekend. One…read moreword, disappointed, & it doesn't even begin to describe it! I clarified w/owner Blake my move details verbally & text regarding time constraints. Tenants lease a dock from the City, it closes at 7PM. The moving truck must be out, then the freight elevators close at 10pm. Job was to start at 2:30PM. I reminded the guy who arrived first (Will) of the timeline. 2nd, one of the guys was 10-15 minutes late. But the charge clock was started at 2:30 anyway. They showed up with no dolly or tools. Luckily I had one. Then the late guy actually knew my neighbors & frequently stopped to call out "Jenna" the whole time. My brother & I had moved everything downstairs except two recliners & a shoe rack. We boxed everything up that we could, for easy packing of the truck as I'd recently been hospitalized & wearing a heart monitor on & my bro wanted to make it easy as he had a flight. Boy were we wrong. Took them 1+ hours for the boxes alone. 30ft max from house to curb! to load the boxes alone. They kept asking for more boxes, I asked them what else can you do. We were on a timeline. I asked Will if he told his partner about Being at the dock by 5pm. He said he no, I did, & confused he asked me if this was a load/unload. I went inside to call the owner. Blake asks me if the guys said they could stay. (So they thought the bad a 5 hour load job? How?) At 5:30p we left with 85% of my things. Gave them the address an instructions on how to get to the dock. I arrived at 6:05PM. They're lost, I give directions again. I start unloaded. 6:13p they pull up. I literally with my heart racing helped unload the truck even the fridge. Oh yeah and they broke and scratched up so much stuff as they were loading/unloading. We just now had to get the items off the truck before 7pm as the truck had to leave the city dock but there are cameras w/an officer so my items would be safe as they made the move inside. But here's the kicker. At 6:46pm, we have finished unloading the truck. Wait! You read that right! The same truck they "loaded" for almost 3 hours. It's 1BR apt worth if things, a fridge & two bikes. Anyway, I take them inside, show them the path & how to use the elevators to get moving upstairs. The guy tells me after the 5 hour mark the rate would be $37.50/hr due to the confusion or whatever. I gave them the fob and key to the empty apartment so they could work while I moved the truck. I left at 7:09pm. I got back, & yes the truck rental was far due to it being early in the month. I had to drive 40 min one way then get access when I got back, as I'd left my fob w/them. The movers didn't answer my calls (likely to lack of service down at the dock). I get down to the dock finally expecting to see some progress, all they'd done is move my things 50ft from the dock to the elevator door. Now outside of the cameras & police tower view. I asked them in awe why not upstairs. The guy replied "oh we wanted to get it all closer to the door so it's less walking". Now I'm pissed. It's 9:13pm. No way to get it all upstairs by 10pm. I called the owner again!! Asked why did he send me guys incapable of doing this job! He basically listened & offered to send me another crew the next day at a discounted price. I said how? As I'm paying NOW. He charged me the full hourly rate anyway as I stopped the clock! I was paying for nothing basically because I had help load/unload. Sick no less. Well from 2:45p to 9:19pm the second photo shows how I ended up with this company. The owner called back, said he'd thought about it & would get someone out the next afternoon for no charge! Duh! I already paid YOU. MY THINGS ARE OUTSIDE in a tunnel, unsecured! I said I'd have to sleep outdoors now b/c they moved it outside of security! I'm livid and just say ok. I called my brother who's made it home to Houston to start asking for help finding emergency movers while I load the elevators. I made two trips upstairs by myself before 10pm. SMH. The emergency movers showed up & since it was after midnight I ended up paying the same amount I had to the first company for TWO HOURS of work!!! Luckily I'd been making videos of the progress to build a time lapse of the move & captured their slowness. I can fully support this review with visuals!! DO NOT use them!! You're wasting your time & your money. I don't know anyone who wants to trash money!! The owner did text the next day, asked if I still needed them. I simply replied "nope". Worst experience moving ever. They weren't qualified nor prepared & the owner knew that! Because when he called me back to offer the "free" guys he said the guys he'd sent were hard workers but the other guys were his best & basically confirmed they needed supervision! Then why not send a supervisor????? We'd done all the work centralizing all the items for easy access!!! Please avoid them.

We used this company to pack our home in Frisco, TX for a long move to Colorado. When we arrived in…read moreColorado, the moving company here could not believe what they saw once we open the doors of the U-Haul trucks. All of our belongings were literally thrown into place. I had provided multiple rolls of elastic wrap and many pieces had no covering whatsoever. We had damaged furniture, pieces of art that were destroyed, and more scratches than I can even count. The movers said they had never seen anything like this. I purchased all new boxes from Home Depot and they were not even stacked in a logical manner. We communicated with Blake and were told that they were close to going out of business. Please do not use this company!

The 2 gentleman were very friendly and right away figured out how to take and put the couches back…read morehow they originally were. Very chatty and professional. Went over and beyond.

Very easy to work with. They were able to give me a bid and confirm work the next day.read more

Steve and his crew are the best you could ever hire for your moving needs. We used his service just…read morelast week Feb'25 and we could not have been more pleased with the care and speed they demonstrated! They made sure our stuff would be safe. They even quickly covered a couple of items that we should have wrapped better. They did it so carefully that nothing was marked or damaged. They showed us why you should hire pros. It was a total success and money well spent. Highly recommend Steve and Summit Movers DFW.

This review saddens me to write but it must be shared. First the whole process from booking to…read moreexecution was poor. After scheduling the booking, there was no follow up to clarify the need and give a solid quote. Hence the movers that showered up were not adequately prepared for my moving needs. This turned into an all day affair for a 2br apartment move. I tried to be understanding as the CEO was truly apologetic and professional but once they left, I found a whole lot of unprofessional errors (scratched up walls, loose and missing screws in my furniture, and broken 60in smart TV). It's been over 3 weeks I've tried speaking to the owner for a resolution and my calls and messages have been avoided. I initially gave a lot of grace being a business woman myself but I feel totally bamboozled and taken advantage of. I strongly caution against hiring movers from this company. They talk a good game but delivery is trash.

I could literally cry, writing this review. These people tore a hole in my ceiling, moving a bed…read moreupstairs. I tried reaching out to the owner and received no follow-up. This is my new home and it's already ruined. I'm even disappointed with the services provided in our beginning conversation. The owner promised 3 men and stated that it would take "30 minutes" to also take down a playset. Not lying I have the text messages to provide it. I even provided pictures of the playset. When the guys arrived, they stated that they don't know why he said 30 minutes because it has many bolts that needs to be taken out. So the playset was never taken down. Fast forward to the actual move of the big items. I want to start by saying that the movers were very nice! But the owner did not properly communicate the need for this move, which puts them in a terrible situation. These two men tried to do an entire 5 bedroom house move in 3-4 hours resulting in a large hole in my ceiling and one of the movers throwing up extremely bad in my restroom from over exertion. I reached out to the owner and he has yet to reply with a fix for my ceiling, which was quoted $300 + by now 4 different places. I am extremely disappointed out of $600 for the move and now $300 for a hole that should be taken care of by the owner.

This is without a doubt the best moving company I have ever used. Extremely professional,…read morefriendly, punctual, caring gentlemen! I cannot say enough good things about Reggie, Corey, and John. It was a pleasure to meet you and work with you. You made a very difficult move very smooth. I highly recommend this company and will use them again on my next move!

Not only did one of the movers show up with a terrible attitude but they damaged my items in the…read moremove. Since I informed them of the damage the company is ignoring me.

My family and I have used John and team several times over the last few years. They always…read morecommunicate well, work hard and maintain a positive demeanor while providing a service for the appropriate price. I recommend them as evidenced by trusting them with not only my belongings but also my parents and grandmother.

They arrived early, worked efficiently and finished the job under estimated time! Highly recommend!!read more

My dad hired them but it was for my apartment to apartment move. Had a great crew -- Rosie,…read moreJericho, Danny! They were early and did the job faster than even the estimated time. Worked tirelessly and didn't even take a break. Very friendly and professional. Loved supporting veterans.

Polite and efficient. Would use them again. Make sure you confirm your start time…read more .

They did a great job! On time for the pick up, packed everything up and covered in plastic wrap,…read morethey packed it into the truck quickly and got to the destination non stop, and reversed the process. Friendly and the price was right! They quoted me $220.00 less than the other guys i talked to. Will definitely call them again next time i need movers

I moved with Scooby brothers today. My appointment was at 10. At around 8:15 or so I was contacted…read moreto see if I wanted to do an earlier appointment. I said yes and they said they would arrive between 8:30 and 9. They did just that. Disassembled the furniture I needed. Packed all of my things orderly and timely and moved me straight and neatly into my storage unit. They were quick, efficient and gave an upfront price. 10/10 I would recommend.

Marcus and his team were professional and did an outstanding job removing junk from a hoarder…read moresituation. Marcus goes the extra mile and was so cooperative with all my additional requests. His team also is available for moving jobs. You will not be disappointed if you decide to go with Scooby & Brothers.