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Polar Queen Drive Inn

2.4 (51 reviews)
InexpensiveFast Food

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Crunch salad
Liz W.

We really love their hamburgers and shakes, l think that's the highlight of this restaurant; the only disappointment was the salad, it was simple and small for the price.

Bbq with onion straws burger and bacon and Swiss burger
Matt S.

My wife and I were in the area and decided to try this place out. It reminded me of an old fast food joint of the 80's. The staff were all friendly. They were very busy on a Saturday too, which is always a good sign for me. I ordered the BBQ with onion straws burger and added bacon because why not? My wife ordered the bacon swiss burger. The burgers come with fries and they do not allow substitutions. We wanted to replace the fries with english chips but they did not allow that so we had to order the english chips a la carte. My BBQ burger was stacked high (see picture). The onion straws were perfect (and homemade?) and the bacon was the good quality kind. What was missing was the burger. The burger was as thin as paper. With all the other toppings on the burger it was more of a BLT with BBQ sauce and onion straws. I could not taste any hamburger on there. After I ordered I did notice that you could order the burgers as double, triple, etc. If I were to order here again I'd definitely order at least a double. I think that would balance out the burger better. I cannot figure out why their patties are so thin but they seem to go all out on the toppings. Their burgers need more balance - I say more burger and less toppings! The fries were some of the best out there and they seems freshly cut. I couldn't stop eating them with their fry sauce. English chips are not found in many places and these were cooked perfectly and were as good as we had hoped they would be. The staff were all friendly and the food came out of the kitchen hot and fresh and the wait times were not very long considering how busy they were. They did seem to get confused a bit on who ordered what so they kept going from table to table until they found the right person. They brought most every table's food out in stages so I think they get confused. Also I noticed they would forget everyone's drinks, including ours, so service can improve a bit and be more efficient.

Bacon Swiss and Western straw
Katy J.

Just an average small town burger joint. Nothing amazing nothing horrible. Waited a titch long for the food. Asked some questions about the menu and girl didn't have a clue. Burger was grilled well. Bun was as good as a Great Value brand bun. But the rest was good. Fries were good, but i love fries so much that I'm content with most as long as they're hot and not over salted. Satisfied.

English chips!!
Shayla G.

This place is a gem! It should be on diners drive ins & dives.. I'm not even kidding!! The best little ma and pa hole in the wall restaurant in little payson!! I've been coming here since I was a kid and it never fails the hamburgers are amazing, it's tastes like an all American GOOD burger! & the English chips are my personal favorite.. like a fun twist on tater tots! The wait is always a little long (cause the food is so fresh) but if you can call ahead I would definitely recommend it.. The only downside is you have to pay for everything, the won't even give ketchup for free.. but just a small price to pay for yumminess!!

Does that look like grilled chicken to you?

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4 years ago

The food is kinda pricey and not incredible but it's kind of a fun place to get some burgers and shakes.

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8 years ago

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3 years ago

They have the best soft tacos in this state! The double meat double cheese burger is second to none

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4 years ago

Food is ok. Too many flies to have an enjoyable dining in experience. Not real fast but friendly enough

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7 years ago

Great service great food. You have to wait a few minutes because everything's fresh off the grill but worth it!

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Ask the Community - Polar Queen Drive Inn

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Wendy's

Wendy's

2.3(26 reviews)
1.3 mi
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We stopped at the drive through to order food for my kids. Our fries were cold and stale. We were…read morealready on the freeway heading south, just a left then right to get on l, when I called. The lady that answered asked me if I wanted them replaced and I said no we're already on the freeway. She then asked if I could bring the receipt back later. I told her we stopped on the way through town, we don't live there. I said that I could take a picture of the receipt and the fries. She said ok. I asked where to send that and she said to an email. After repeating the email address several times, to get it correct, we hung up. Immediately I sent the email with the photo attached. Later when I looked at my email the email address was not valid and it didn't go through. Really frustrating to have to go through that and not have it resolved when they were the ones serving gross fries.

We have had terrible experiences at several Wendy's lately in Park City, Holladay, Cedar Caity and…read moreelsewhere. But everything here was great--Chris was friendly and got our order correct, the food was hot and delicious, they had every item available, and they were fast. We noticed every customer was treated respectfully. I wish each Wendy's was this good. My only complaint is the frosty cup; it was clear plastic instead of paper so the lid didn't fit and the ice cream melted in my cup holder. I hope it's not how all of the frostys will be served.

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Dairy Queen Grill & Chill

Dairy Queen Grill & Chill

2.9(34 reviews)
4.3 mi
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I decided to go to DQ because the website said there was a BOGO for $.99 on blizzards right now. It…read moredidn't have any exclusions or restrictions or "you have to order on the app," just a "start an order" button. When I got to the drive-thru, I mentioned the deal and was informed it was only if I had ordered on the app. I countered that the deal was very clear on the website for their specific location. They argued back again that the deal was only available had I ordered through the app. In fact, even if you signed up for the app right now, you would have to wait 24 hours to claim the deal. I continued to counter--the website doesn't say anything about the app. It says I can start an order there on the website without signing in or going into the app. There is nothing indicating this deal isn't available at the drive-thru. Another employee joined the interaction and insisted I was wrong. I ended up abandoning my order and driving away angrily. I called back and asked to speak with the manager. Of course it was the same person I was arguing with before. I tried to explain that they let $60 worth of business today and my patronage as a customer permanently drive away over a few dollars. She continued to insist how wrong I was about the app. I told her they have a problem with what was advertised on the website and also a customer service problem. She never budged and I just hung up. Dear manager or owner: -It'a not about the few dollars I would have saved with the deal. I'm good for it. But your customer service is atrocious and your inability to use reasonable judgment and social skills is costing you money! -telling a customer how wrong they are isn't how to build a loyal following -I don't even live in Santaquin, but I drove all the way there because of an ad on your website with current dates clearly displayed. You wasted my time -obviously this was significant enough to me that I wanted to continue the conversation, but you had to win at all costs -update your website (stop false advertising) -why couldn't the manager even ask me, "I'm not familiar with that ad. Can you show me what you are seeing?" Then she would clearly have seen that there was no mention of requiring the app -even if I totally missed the restrictions or it was a misunderstanding on my part (which is not the case--I have gone back and checked 5 additional times!), why not seek to problem solve with me? "You know what, I'll just honor that for you today." or even, "I'm so sorry, I'm not allowed to honor that deal for you, but here is what I can do." -A little empathy goes a long way: "I am so sorry the ad wasn't clear/there was a misunderstanding." Not telling me how wrong I am! Here Is what the website looks like. I ask you, "Can you understand how someone would think this deal is available to everyone?!" I don't believe the adage of "the customer is ALWAYS right," but wow! Just wow!

Long time, Dairy Queen customer. When I first moved here, I was warned about this place, but I…read moreignored the warnings. Our last little while I've given him opportunity after opportunity, and they continue to disappoint. I get one being understaffed, but that's hardly over the case. You go through the drive-through you wait 20 minutes you go inside you wait just as long. I stopped ordering anything complicated and you still wait. I've kind of had it, love the sweet chili chicken tenders, but it's not worth the frustration. I get them. There's hardly any chili sauce on it. The fries are cold the other food's cold the toast is soggy. The weight has not been worth it. They just don't care, just like they don't care about this review that I'm leaving. Nobody cares.

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Dairy Queen Grill & Chill
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Polar Queen Drive Inn - hotdogs - Updated May 2026

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