1. Polar Air Services

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Polar Air Services

4.8 (15 reviews)
Closed • 8:00 am - 5:00 pm

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9 years ago

Grate service!!! Memo was excellent no pressure sales knew his product. Look forward to a long lasting service relationship

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Review Highlights - Polar Air Services

“I called Steve on a Friday late afternoon and he came over first thing Saturday morning and got it running again, fast....”

Mentioned in 12 reviews

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MechPros Heating and Air Conditioning

MechPros Heating and Air Conditioning

(109 reviews)

I needed to get my HVAC system replaced for my house, so I sent out a couple of requests via Yelp…read morefor quotes from highly rated service providers in the surrounding area. Paul, the owner from MechPros HVAC came over the weekend to do the assessment and consultation. It was very helpful be able to do it over the weekend so I didn't have to take time off from work. He was on time, communicated well, and very thorough. Among the half a dozen vendors I contacted, he was among the few that truly listened to my input instead of trying to upsell or push options I wasn't interested in. After comparing all the quotes, MechPros' quote was very competitive. I decided to go with them and scheduled the job which was able to start quickly in about a week after signing the contract. On the scheduled day, Will and Kieran, the two installation crew members, arrived right on time. They were courteous, personable, and professional, and did a good job. They kept the job site clean and neat with drop clothes with minimum disruption. After two days of work, the installation was done. They cleaned up nicely, took away all the disposable materials, and restored everything back to where things were. The installation job was done very neatly in the attic and backyard. I can tell they are proud of their work too. The new system is much better than the system it replaced. After the system started up, I noticed some issues. Paul was very responsive and sent a technician immediately to check it out. After a repair that wasn't successful, he personally came out and concluded that the issue was related to the equipment. Paul took responsibility and ownership of addressing the equipment problem under warranty with the manufacturer. He sped up the resolution by fronting the cost of providing replacement components and dealing with the warranty replacement parts separately to reduce the system down time. I appreciate MechPros HVAC and Paul for taking ownership and having customer service as a top priority. After the problem was resolved, MechPros also helped coordinate the city inspection to secure the final permit approval. I would not hesitate to recommend MechPros HVAC for anyone who needs HVAC system services.

Our hero! Our AC went out on a very hot day and Paul was able to come first thing the next morning…read more He quickly diagnosed the issue, explained it super clearly, had the part on hand, and fixed it. Would absolutely recommend MechPros!

Perfect Star Heating, Cooling, & Electrical - We are proud to be a locally owned and operated family business that services all makes and models in Alameda & Contra Costa County!

Perfect Star Heating, Cooling, & Electrical

(596 reviews)

We had our AC stop cooling in the middle of a hot day, and with two young kids and a dog at home,…read morewe were pretty stressed. Keon Garcia came out and did an outstanding job. What I appreciated most was that he didn't just start replacing parts. He thoroughly diagnosed the system, explained what he was testing, and walked me through the results. He showed me that the capacitor was testing low, the contactor was worn and pitted, and even performed a megger test on the compressor to verify it was still healthy. After the repairs, he confirmed everything was working properly by showing me the compressor amperage had dropped back to normal and that the system had an 18-degree temperature split. Keon was patient with all of my questions and never made me feel rushed. He explained the pros and cons of the recommended repairs, including the hard-start kit, so I could make an informed decision instead of feeling pressured. I really appreciated his transparency and professionalism. By the time he was done, our AC was cooling properly again, and he even worked with us on the final price. If you're looking for an HVAC technician who is knowledgeable, honest, thorough, and takes the time to educate his customers, I highly recommend Keon Garcia. Thanks again for getting our family cool again!

Alternated telling me he wasn't a sales man and didn't want to pressure me, and pressuring me to…read moresign that day. Forced some sales video on me and acted shocked and hurt that I didn't find it valuable. Called when I didn't respond to the bid and when I told him I went elsewhere because he was pressuring, said "I thought we had a connection"

Polar Air Services - hvac - Updated October 2026

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